Αποθήκη / Logistics

Εμπόριο Λιανικής

Κέντρο Εξυπηρέτησης / Call Center

Πληροφορική

Άλλο

Μεταφορές

Χρηματοοικονομικά

Εστίαση

Διοίκηση Επιχειρήσεων

ΜΜΕ / Social Media

Ανθρώπινο Δυναμικό / HR

Τέχνες / Πολιτισμός

Marketing

LastWeek

LastThreeDays

Today

Aoristou

FullTime

OnSite

We’re on the lookout for a CRM Marketing Manager to join our growing CRM team at efood! In this role, you’ll take end-to-end ownership of CRM campaigns that build loyalty, drive engagement, and contribute to business growth. You’ll work across all CRM touchpoints (email, push, in-app, etc.) and use the latest tech and tools to craft and optimize data-driven marketing journeys.This is a hands-on execution and strategy role. You will collaborate closely with Performance Marketing, Business Intelligence, Product, and Content teams to turn insights into impactful campaigns. &nbsp;What you’ll do:<ul><li>Own the planning, design, execution, and performance optimization of monthly and ad hoc CRM campaigns aimed at driving user engagement, conversion, and retention.</li><li>Leverage all CRM channels (email, push notifications, in-app messages) and experiment with multi-channel flows to deliver the right message to the right customer at the right time.</li><li>Address the full user lifecycle from onboarding and activation to re-engagement and loyalty through targeted, personalized communication strategies.</li><li>Monitor and optimize CRM campaign performance: deliverability, responsiveness, deep linking, and channel performance.</li><li>Design and execute A/B tests to improve campaign effectiveness and customer engagement.</li><li>Analyze campaign results, derive actionable insights, and proactively recommend improvements to increase CRM ROI.</li><li>Work with Business Intelligence to deep dive into customer behavior and identify opportunities for CRM growth and automation.</li><li>Support budgeting and planning of incentive-based campaigns in a cost-effective way.</li><li>Research and implement CRM best practices, emerging tactics, and automation workflows to elevate campaign performance.</li><li>Actively contribute creative campaign ideas and collaborate cross-functionally to ensure message relevance and consistency.</li><li>Work closely with Delivery Hero’s central CRM team, to ensure we get all learnings from other entities across the globe.</li><li>Experiment with AI on all workflows of our CRM lifecycle.</li></ul> What you need to be successful <ul><li>Strong hands-on experience in CRM or performance marketing within a fast-paced, digital-first environment is essential.</li><li>Strong understanding of user retention and growth strategies across the full customer lifecycle.</li><li>Hands-on experience with CRM tools (e.g., Braze, Hubspot) and multichannel campaign management.</li><li>Excellent analytical skills with a data-driven mindset and ability to generate actionable insights.</li><li>Solid experience with A/B testing, segmentation, and personalization strategies.</li><li>Advanced Excel skills; comfortable working with pivot tables and large datasets.</li><li>Familiarity with campaign reporting and KPI tracking to evaluate campaign success.</li><li>Organized and proactive with the ability to independently manage multiple priorities and deadlines.</li><li>A collaborative spirit and strong communication skills, especially across multidisciplinary teams.</li></ul>Nice to have:<ul><li>Bachelor’s or Master’s in Marketing, Business, Computer Science, Engineering, or related field.</li><li>Basic understanding of SQL, JavaScript, HTML/CSS, or Liquid syntax.</li><li>Experience with mobile-first CRM strategies and app engagement tactics.</li></ul>

CRM Manager

We are currently in search of a Data Engineer who will be responsible for designing, building and maintaining our data architecture and flows, and optimizing data warehouse and pipeline. In this role, you will be working with agile methodologies and your contributions will have immediate impact on the scalability, efficiency, and reliability of our data infrastructure, influencing day-to-day decisions at efood.&nbsp;&nbsp;What you’ll do:&nbsp;<ul><li>Design, deploy and manage infrastructure components and systems of the data platform</li><li>Design and maintain data warehouse (data preparation, data warehousing, reporting, analytics &amp; data exploration and information delivery)</li><li>Support and maintain the data foundation that the reporting layer and dashboards rely on</li><li>Build, maintain, and deploy data products for analytics and data science teams on cloud platforms</li><li>Prepare high-level ETL mapping specifications</li><li>Develop complex code data scripts (usually in Python or&nbsp; SQL) to extract and manipulate data from multiple sources.</li><li>Act across all development levels - from data acquisition and manipulations to the solution deployment and ongoing support</li><li>Ensure data accuracy, integrity, privacy, security and compliance</li><li>Resolve end user reporting problems through collaboration with stakeholders</li><li>Troubleshoot technical issues and provide administrative support for the Business Intelligence toolbox</li></ul>

Data Engineer

We are looking for a passionate Senior DevOps Engineer to help us build and maintain a reliable, secure, scalable and efficient real-time platform, by combining software engineering and systems engineering skills. The ideal candidate should ensure that moving fast doesn’t mean sacrificing stability, quality, performance, or maintainability. Additionally, s/he must have the attitude and skills to automate every process as much as possible, so as to satisfy our hungry customers.&nbsp;&nbsp;We have a microservice architecture with over 80 services that collectively handle thousands of requests per second. Our communication methods include both synchronous and event-based approaches. The majority of our codebase is written in Golang. We use REST APIs and gRPC. Our infrastructure is hosted in both AWS and GCP, and we leverage Kubernetes for container orchestration. Our data storage solutions include PostgreSQL, MongoDB, and Redis. Additionally, we are part of the Delivery Hero group, working closely with their Global Services division.&nbsp;We are a team of energetic, motivated and restless tech enthusiasts that take on the challenge of empowering our customers and internal users. We do that by providing them with the necessary intuitive technologies through creating a wide range of software solutions.&nbsp;If you have strong technical background and “get-things-done” attitude, then challenge yourself by joining our #devopsteam and make an impact!&nbsp;What you’ll do:&nbsp;<ul><li>Build and Enhance Infrastructure. Work on designing, building, and maintaining infrastructure systems to ensure they are secure, reliable, and scalable.</li><li>Build tools and automations to streamline processes, move faster without sacrificing quality.</li><li>Set up and manage monitoring tools to track system health, identify anomalies, and take preemptive measures to avoid downtime.&nbsp;</li><li>Work closely with development teams to improve systems efficiency, reliability, observability and security.</li><li>Implement and follow security best practices to protect data integrity and ensure compliance with industry standards.</li><li>Regularly evaluate the production readiness of our services and infrastructure, propose and implement the appropriate changes in collaboration with the development teams.</li><li>Manage and resolve incidents, perform root cause analyses, and work on preventive measures.</li><li>Μaintain clear and detailed documentation for infrastructure configurations, build and deployment processes, and operations practices.</li><li>Work in a high-paced environment, with different Agile teams and stakeholders</li><li>Be part of a small team, involved in the end-to-end delivery process</li></ul>

Senior DevOps Engineer

We are looking for an IT Support Specialist to be responsible and accountable for the smooth running of our computer systems within requirements, specifications, costs, and timelines. The role is accountable to ensure the implementation and maintenance of efood’s computing needs. The successful candidate will have proven professional experience and detailed knowledge of best practice processes.About the role:<ul><li>Provide end-user support by diagnosing and resolving hardware, software, and network-related issues via ticketing systems, email, remote assistance, or in person.</li><li>Install, configure, and maintain computer systems, software, and peripherals (Windows, macOS, Linux).</li><li>Manage user accounts and permissions in Intune, JumpCloud, and Okta.</li><li>Troubleshoot basic network issues (LAN, Wi-Fi, VPN) and assist in maintaining telecommunications systems (VoIP, PBX).</li><li>Collaborate with IT team members and other departments (e.g., IT Engineers, IT Field Support Technicians) to enhance IT operations.</li><li>Assist in onboarding and offboarding employees, ensuring proper IT setup.</li><li>Maintain IT documentation, including troubleshooting guides and knowledge base articles.</li><li>Stay updated with emerging technologies and IT support best practices.</li><li>Ensure information security policies are adhered to and assets are properly managed.</li></ul> What you need to be successful <ul><li>University or Postgraduate Degree in Computer Science, Information Technology, or related field.</li><li>1-2 years of experience in an IT support role.</li><li>Strong troubleshooting skills in hardware, software, and operating systems (Windows, macOS, Linux).</li><li>Experience with user management in Single-Sign-On Platforms (OKTA), Intune, JamfPro, Active Directory.</li><li>Basic knowledge of network troubleshooting (LAN, Wi-Fi, VPN).</li><li>Familiarity with IT ticketing systems (e.g., Jira, ServiceNow, Zendesk).</li><li>Strong problem-solving ability and a customer-oriented approach.</li><li>Excellent written and verbal communication skills in English &amp; Greek.</li><li>Ability to work independently and manage multiple tasks effectively.</li></ul>Nice to Have:<ul><li>ITIL Foundation certification or other relevant IT certifications (Google IT Support, CompTIA A+, Microsoft ISPC.</li></ul>

IT Support Specialist

We are looking for a Senior Software Engineer to join our Food Shopping and QCommerce teams and help us deliver a seamless and personalized ordering experience for our users. We are a team of energetic, motivated and restless tech enthusiasts that take on the challenge of empowering our customers and internal users. We do that by providing them with the necessary intuitive technologies through creating a wide range of software solutions.If you're a creative problem solver who is eager to deliver solutions and hungry for a new adventure, then challenge yourself by joining our #techteam and make an impact!What you 'll do:<ul><li>Deliver high quality software responsible for serving hundreds of thousands of requests per minute.</li><li>Investigate new technologies and strategies to help our services scale to larger data sets and quicker speeds into the future.</li><li>Work closely with Product Owners, Developers, DevOps engineers and Tech leads as part of an agile team, to build reliable systems and exceed stakeholders expectations.</li><li>Participate in code reviews.</li><li>Practice modern software development methodologies and agile processes.</li><li>Experiment with new frameworks and technologies and learn continuously.</li></ul> What you need to be successful <ul><li>University and/or Postgraduate Degree in Computer Science, Computer Engineering or equivalent.</li><li>At least 5 years of working experience in microservices development.</li><li>Excellent knowledge on any mainstream programming language (such as Go, Java, Python, C++, C# etcr).&nbsp;Any relevant experience on Go or python will be considered a plus.</li><li>Knowledge of relational and non-relational database systems (e.g. MongoDB, Redis, Postgres).</li><li>Familiarity with SOLID principles and software design patterns.</li><li>Experience consuming and developing REST APIs.</li><li>Excellent eye for detail and a self-motivated problem solver.</li><li>Superior analytical skills and a strong sense of urgency and ownership in your work.</li><li>Ability to get up to speed with new systems and concepts quickly.</li><li>Keen to constantly learn and improve your own skills, and not afraid to jump into new things.</li><li>Strong communication and collaboration skills (English is a must).</li></ul>Nice to have:<ul><li>Familiarity with at least one major cloud services provider (experience with AWS is a plus).</li><li>Experience working in an Agile team.</li><li>Involvement with open source projects is a plus.</li></ul> Who we are efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you <ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped! You can also join our remote fitness sessions and classes from the safety of your home!</li></ul>&nbsp;Life @efood:At efood, no day is the same as the one before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further!We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills!We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Senior Software Engineer

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