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Mission:&nbsp;As a Guest Relations agent, you will design tailored hospitality experiences for our guests by providing friendly, efficient, and elegant service.Arrival:&nbsp;Greet all arriving in-house guests to emphasize personalized service.&nbsp;Escort guests to the room. Show and inform about all the hotel facilities. Write and distribute guest letters, cards, invitations, and several gifts.Tailored service: Liaise closely with Reception, Housekeeping, and F&amp;B department regarding&nbsp;VIP amenities and special requests. Monitor guest satisfaction and report all guests' feedback. Distribute Internal Questionnaires to the guests upon departures.What will you bring?Previous experience in a relevant position preferably in a 5* resort or hotel environment.Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Friendly and passionate personality, capable of seeing value in everyone and everything.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Agent

Child Supervision: Supervise and care for children of various ages with attention and responsibility.Activities: Organize and participate in creative games, sports, and entertainment activities.Safety: Ensure the safety and well-being of all children during their time in the Kids Club.Communication: Maintain positive communication with parents, providing information about activities and their child’s experience.Cleanliness: Keep the Kids Club area clean, organized, and welcoming.Qualifications &amp; ExperiencePrevious experience working with children, ideally in a hotel, camp, or childcare setting.Fluency in English.Genuine love for working with children and a positive, energetic attitude.Ability to plan and lead engaging activities for kids.Responsible, patient, and good at communicating with both children and parents.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Kids Club Assistant Kos 

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager Kos 

Operational Leadership: Oversee the daily operations of multiple F&amp;B outlets, ensuring smooth service and alignment with brand and company standards.Team Management: Lead, train, and motivate outlet managers, supervisors, and service teams to achieve high performance and exceptional guest experience.Guest Experience: Ensure each outlet delivers personalized, efficient, and high-quality service in line with 5-star hospitality standards.Financial Performance: Monitor budgets, control costs, and analyze sales reports to maximize profitability while maintaining service excellence.Quality &amp; Standards: Enforce hygiene, safety, and service procedures across all outlets, conducting regular audits and training sessions.Coordination: Collaborate with the Culinary, Events, and Beverage teams to support menu development, promotions, and special events.Continuous Improvement: Review guest feedback and implement action plans to drive service enhancement and operational efficiency.Reporting: Provide performance updates, forecasts, and recommendations to the Food &amp; Beverage Manager and Executive Team.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Senior Manager Kos  

Team &amp; Program Management: Lead daily operations of crèche, kids, and teens clubs, ensuring safe, fun, and high-quality experiences. In-season, supervise activities and manage employee schedules to ensure smooth operations.Guest Relations: Welcome families, communicate effectively with parents, and promote all children’s activities across the resort.Operations &amp; Administration: Manage bookings, budgets, inventory, and compliance with health, safety, and safeguarding standards. Off-season, review policies, update procedures, and prepare programs and resources for the next season.Training &amp; Leadership: Recruit, train, and mentor employees, supporting team development and performance.Planning &amp; Development: Design seasonal programs, update policies, and collaborate with other departments to enhance guest experiences. Off-season, plan new activities, coordinate with external partners, and prepare for the upcoming season.Qualifications &amp; ExperiencePrevious childcare leadership/operations experience, ideally in hospitality or resorts.Strong knowledge of child development, safeguarding, and health &amp; safety.Proven ability to manage teams, HR processes, and cross-department collaboration.Excellent communication, organization, and leadership skills.Relevant childcare, education, or management qualification preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Senior Kids Club Manager Kos 

Wine Service: Provide expert wine recommendations and deliver professional wine service to enhance the guest dining experience.Wine Program: Manage the wine list, including selection, purchasing, stock rotation, and cellar organization.Guest Interaction: Engage with guests to understand their preferences and create memorable pairings.Team Training: Train and support the front-of-house team to build wine knowledge and service confidence.Events: Plan and execute wine dinners, tastings, and special wine-related events.Standards &amp; Compliance: Maintain high standards of hygiene, glassware care, and wine service etiquette.Qualifications &amp; ExperiencePrevious experience as a Sommelier in fine dining or luxury hospitality.Formal wine education (e.g., WSET Level 2 or higher) preferred.Deep knowledge of global wine regions, varietals, and food pairings.Fluency in English.Strong communication and guest service skills.Passion for wine and a commitment to continuous learning.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Sommelier Kos 

Sound &amp; Lighting Operation: Operate sound and lighting consoles during rehearsals and live performances to ensure professional audio and visual quality.Equipment Setup &amp; Configuration: Set up, test, and configure all audio and lighting equipment to meet the technical requirements of each event.Technical Troubleshooting: Identify, troubleshoot, and resolve technical issues during shows to maintain seamless performance flow.Live Performance Support: Support live music and DJ setups, including microphone checks, soundchecks, and sound level adjustments.Equipment Maintenance: Inspect, maintain, and ensure the proper functioning of all technical gear including speakers, consoles, lights, and cables.Team Collaboration: Work closely with the Technical Team on programming, pre-visualization, and inventory organization to optimize performance quality.On-site Event Support: Provide hands-on technical assistance to performers and guarantee the smooth execution of all resort entertainment events.Qualifications &amp; ExperienceProven experience in live event sound and lighting operation, ideally within hospitality or entertainment venues.Knowledge of sound and lighting systems, DMX programming, and basic IT setups.Strong troubleshooting and multitasking abilities.Fluent in EnglishWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Sound & Lighting Technician Kos

Kitchen Operations: Support the Head Chef in managing daily kitchen operations to ensure smooth and efficient service.Team Supervision: Lead, train, and motivate chefs de partie, commis, and kitchen employees to maintain high performance.Food Preparation: Oversee food preparation and presentation to ensure dishes meet quality and consistency standards.Stock &amp; Cost Control: Monitor inventory, place orders, and help control food costs and waste.Hygiene &amp; Safety: Ensure all kitchen activities comply with health, safety, and hygiene standards.Quality Standards: Step in for the Head Chef when needed, maintaining standards and solving any kitchen issues.Qualifications &amp; ExperiencePrevious experience as a Sous Chef or Senior Chef de Partie.Strong leadership, training, and organizational skills.Excellent knowledge of culinary techniques and kitchen operations.Ability to work well under pressure and maintain consistency.Commitment to hygiene, safety, and high-quality food standards.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Sous Chef Kos 

At Sani/Ikos Group, the Spa department creates a serene and welcoming environment, inviting guests to embark on a relaxation journey infused with care and tranquility.From Spa Receptionists to Therapists, our Spa Team is dedicated to making every guest feel valued and pampered.Guiding guests through an array of personalized treatments adds a touch of magic to their stay. Join in crafting unforgettable spa experiences!Qualifications &amp; ExperienceProven experience as a Spa Therapist or Receptionist, ideally in a 5* resort or hotel environment.Fluency English Level. Good command of another language would be a plus.Degree/Diploma/Current license in Spa/Physiotherapy/Cosmetology.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Welness & Spa Kos

Your main purposeMission: As a Spa Therapist, you will be the one to ensure unforgettable welcome and well-being treatment experiences for our guests.Tailored experience:&nbsp;Provide an elegant and friendly welcome to our guests demonstrating a high level of guest service and satisfaction. Deliver a variety of spa services (body treatment, massages, facials) according to the brand standards. Maintain a sense of harmony in the treatment room from the guest’s arrival onward. What will you bring?Previous experience as a Spa Therapist ideally in a 5* luxury hotel or in a well-established SPA brand.Degree/Diploma in Spa/Physiotherapy/Cosmetology.Fluency in English with an additional second language being a plus.Friendly and passionate personality, capable of seeing value in everyone and everything.Strong communicative, interpersonal &amp; problem-solving skills. What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Job Ads Δωδεκάνησα - Page 14

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