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Chubb is looking for a&nbsp;Solution Architect&nbsp;to join our Enterprise Infrastructure Services team. This is a permanent full-time position and a compelling opportunity to join a global, growing, financially stable and successful company.&nbsp;As an industry leader, Chubb is an employer of choice for skilled professionals aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major cities in the world.The candidate will be responsible for development, implementation, and serviceability of Chubb’s contact center infrastructures and is the expert technical resource for contact center transformation projects. This position will drive strategic infrastructure initiatives and oversee engineering of transformation projects. This role will also assist in establishing operational support models, self-service tools, process automation, and proactive monitoring required for a scalable and highly available communication service.Responsibilities<ul><li>Understands the concept and execution of architecture and engineering in the development and deployment of NICE CXOne, Cisco, Microsoft, Genesys, and/or Avaya contact center &amp; collaboration platforms.</li><li>Initiate and proactively engage projects in response to business requirements and strategic infrastructure projects. Leadership role in program initiatives and comfortable with strategy, budgeting, finance, resourcing, and goal-oriented delivery.</li><li>Successfully lead large scale transformation programs that include complex integrations of many technology components from Cisco, Avaya, NICE CXOne, inContact, or Genesys. This includes the deployment of new voice, video, SMS, business chat messengers, WhatsApp, and supportive technologies.&nbsp;</li><li>Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.</li><li>Solution engineering all customer engagement &amp; contact center infrastructure transformation services for voice &amp; video solutions, designing &amp; configure global routing plans, software lifecycles, and overseeing operational departments processes and inventory.</li><li>Contribute significantly to product design, documents, solution, development, DevOps, test plans and test execution.</li><li>Ability to comprehend and implement best practices for contact centers, analyze routine production problems and direct and implement corrective changes to reduce failures and improve redundancy and recovery.</li><li>Develop operational processes using efficient technologies &amp; procedures for Move, Adds, and Changes telephony service.</li><li>Ability to comprehend and implement best practices for contact centers, analyze routine production problems and direct and implement corrective changes to reduce failures and improve redundancy and recovery.</li><li>Develop operational processes using efficient technologies &amp; procedures for Move, Adds, and Changes telephony service.</li></ul> QualificationsQualifications<ul><li>Bachelor’s degree or equivalent work experience recommended.</li><li>5+ years of relevant experience with Contact Center, ACD, IVR, WFM, and recording services including architecture design, configuration, implementation projects, and complex system integrations. Experience transforming distributed contact center systems into global technology standard.</li><li>Must be a self-starter with the ability to work independently and in a collaborative team environment. Proven track record in relationship-building and driving change in a matrixed work environment.</li><li>Strong platform experience with leading collaboration technologies and certifications are a plus. Experience with any of the following:</li><li>NICE CXOne, inContact</li><li>Genesys PureCloud / Engage Cloud</li><li>Cisco Contact Center Enterprise</li><li>Avaya Contact Center</li><li>Hands on engineering expertise building call flows and platform configuration, including API integrations and voice &amp; chat infrastructures.</li><li>Experience configuring integrations with global telecommunications providers, SIP trunking, and knowledge of global routing and regulations.</li><li>Understanding of cloud technologies such as Azure or AWS and knowledge of security best practices and regulations.</li><li>Ability to manage multiple projects in a dynamic environment and experience with project delivery successes that include deploying new technologies, softphones, mobile workforces, and unified communications systems.</li><li>Understanding of the Agile development methodology, SDLC, and DevOps experience a plus for improved automation and operations</li><li>Knowledge and experience engaging with networking infrastructure teams (Firewall rules, QoS, Routing, Packet Captures, DHCP, DNS, Active Directory, etc.)&nbsp;</li><li>Understanding of security infrastructure within the context of collaboration services (firewalls, VPN, key management, encryption, certificates, etc.)</li><li>Strong ability to identify, understand and communicate business needs and application architectures for technical projects.</li><li>Excellent communication and collaboration skills; ability to effectively communicate across all levels is required.</li><li>Excellent written/verbal skills; ability to effectively communicate is required.</li><li>Experience in understanding and communicating technical concepts to a non-technical audience.</li></ul>Our team makes the difference, every time. For this reason, we offer in return!We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, private medical cover, monthly allowance for lunch, continuous learning experiences, work in a fun, lively environment with mentoring from our groundbreaking senior mentors.Integrity. Client Focus. Respect. Excellence. TeamworkOur core values instruct how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and encouraging.Diversity &amp; InclusionAt Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions.Many voices, One Chubb!

Solution Architect

Chubb is looking for a Java Software Engineer to join our Shared Services User Interface (UI) team.&nbsp;This is a permanent full-time position and a compelling opportunity to join a global, growing, financially stable and successful company.&nbsp;As an industry leader, Chubb is an employer of choice for skilled technology professionals aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major cities in the world.Responsibilities:<ul><li>Be an outstanding teammate and assist the development of workflows, and integrations with web services.</li><li>Design, develop and maintain robust, scalable, hard-working production applications.&nbsp;</li><li>Focus on coding and debugging.</li><li>Build high-quality reusable code which be used in the future.</li><li>Run powerful technologies to improve applications.</li><li>Support our progressive senior leader in daily tasks.</li><li>Collaborate with others from our diverse worldwide tech team.</li><li>Apply a global and diverse perspective to problem solving.</li><li>Review and recommend improvements to existing system designs and engineering processes.</li><li>Contribute to incremental upgrades and timely integration of application code changes and testing.</li></ul> QualificationsQualifications:<ul><li>At least 2 years of relevant experience as a Java Software Engineer and Object-Oriented programming&nbsp;</li><li>Previous experience with Spring Boot and/or Apache Camel</li><li>Relevant experience developing web services, web service APIs, as well as implementing code to consume existing API will be a plus.</li><li>Knowledge of project lifecycles, with the understanding of project lifecycle methodologies such as Agile, Waterfall and CI/CD&nbsp;</li><li>Previous experience working with DevOps team and Jenkins pipelines.</li><li>Familiarity with common software engineering tools and practices (Git,&nbsp;Maven, etc)</li><li>Knowledge of Kafka is a plus.</li><li>Experience with Azure Cloud – (deploying / monitoring / managing the apps - using Kubernetes and/or Customized tools)</li><li>Solid understanding and exposure to both SQL &amp; NoSQL Database technologies.&nbsp;</li><li>Strong communications skills with the ability to cooperate with both executives and technical staff in Greek and English&nbsp;</li><li>Familiarity with Integration patterns with Backend systems.&nbsp;</li></ul>&nbsp;Our team makes the difference, every time. For this reason, we offer in return!We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, private medical cover, monthly allowance for lunch, continuous learning experiences, work in a fun, lively environment with mentoring from our groundbreaking senior mentors.Integrity. Client Focus. Respect. Excellence. TeamworkOur core values instruct how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and encouraging.Diversity &amp; InclusionAt Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions.Many voices, One Chubb!

Java Engineer

Chubb is looking for a&nbsp;Software Engineer&nbsp;to join our team.&nbsp;This is a permanent full-time position and a compelling opportunity to join a global, growing, financially stable and successful company.&nbsp;As an industry leader, Chubb is an employer of choice for skilled technology professionals aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major cities in the world.&nbsp;In this role, you will build relationships and exercise your communication skills to positively influence your peers and other stakeholders. You will work on Mendix low-code platform and documents generation solutions under xPression or Quadient.The team’s key initiatives are focused on the delivery of integrated platforms across submission, rating, underwriting, policy admin and claims as well as providing enhanced data analytics and business intelligence. To support this transformation, the P&amp;C IT team is growing to ensure and support the delivery of our systems to a high-quality standard and to enhance the engagement with the business.&nbsp;Responsibilities:<ul><li>Serve as a technical specialist for a portfolio of applications in the delivery of advanced concepts, principles, and methods.</li><li>Address client business challenges in the intersection of process and technology.</li><li>Collaborate with the scrum master and business stakeholders to gather requirements and define application functionality.</li><li>Be responsible for detailed solution design of application components and interfaces.</li><li>Design, develop and share reusable assets that can be readily applied to new projects.</li><li>Test and troubleshoot applications to ensure quality and functionality.</li><li>Work with any integration teams on any downstream systems connecting to P&amp;C systems as appropriate.</li><li>Provide ongoing support and maintenance to deploy our solutions.</li><li>Review and recommend improvements to existing system designs and engineering processes.</li><li>Stay updated with the latest features and industry trends.</li><li>Mentor and provide technical guidance to less experienced members of the development team.</li></ul> QualificationsQualifications:<ul><li>A Bachelor’s/master’s degree in computer science, Information Technology, engineering or another related field.</li><li>2+ years of work experience in implementing Digital applications, B2B, B2C and Web applications.</li><li>Development experience of C# and/or Java.</li><li>Experience developing web services, web service APIs, as well as implementing code to consume existing APIs would be beneficial.</li><li>Experience in all phases of application development lifecycle (requirements analysis, design, coding, unit testing, deployment, post-go live support, maintenance).</li><li>Previous experience in problem-solving, requirements analysis and experience in communicating with business users to refine requirements.</li><li>Proactive attitude and willingness to make any extra effort required to ensure that the company delivers and maintains its enviable reputation.</li><li>Strong Interpersonal and communications skills in English.</li><li>Experience with tracking tools like Jira.</li><li>Ability to work independently and in a team environment.</li></ul>The following will be considered a plus:&nbsp;<ul><li>Experience in the Insurance or Banking Sectors.&nbsp;</li><li>Proven experience as a developer preferably in Mendix and/or document generation solutions (xPression or Quadient).&nbsp;</li><li>Experience with source version control, preferably Github.</li><li>Experience in relational data base designs and database development such as creating tables, stored procedures, running query profiles.&nbsp;</li><li>Experience with test driven development.&nbsp;</li><li>Knowledge of Agile, CI/CD and experience working in Agile, CI/CD development teams</li></ul>&nbsp;Our team makes the difference, every time. For this reason, we offer in return!We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, private medical cover, monthly allowance for lunch, continuous learning experiences, work in a fun, lively environment with mentoring from our groundbreaking senior mentors.Integrity. Client Focus. Respect. Excellence. TeamworkOur core values instruct how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and encouraging.Diversity &amp; InclusionAt Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions.Many voices, One Chubb!

Software Engineer

Chubb is looking for a&nbsp;Senior Data Platform Engineer&nbsp;to join our team.&nbsp;This is a permanent full-time position and a compelling opportunity to join a global, growing, financially stable and successful company.&nbsp;As an industry leader, Chubb is an employer of choice for skilled technology professionals aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major cities in the world.Responsibilities•&nbsp;Manage Azure Platform Services like Kubernetes and VM based services and Applications like Databricks or Elastic Search• Monitor and troubleshoot issues impacting Platform Services and capabilities.• Set and enforce Standards, best practices, and platform governance.• Implement and maintain data security measures in compliance with company policies and industry best practices.&nbsp;• Automate Project onboarding process using CI/CD and DevOps tools.• Collaborate with Data Engineers, Data Scientist and Application developers on complex technical challenges.• Research and develop roadmaps for Data Platform capabilities.• Own delivery of Azure and Data Platform projects&nbsp;• Follow Corporate governance requirements around architecture and change management.• Build proof of concepts &amp; prototypes to solve emerging challenges.• Stay current with new data technologies and programming models.• Mentor and line-manage other locally based Platform Engineers. QualificationsQualifications:• Degree in software engineering, computer science or other engineering field• 4+ years of Platform Engineering experience, e.g., on Kubernetes, Containerization, Linux, scripting, CI/CD, Security, DevOps.• 2+ years of experience in Cloud technologies, preferably Azure• Experience in platform administration of containerized applications like Dataiku, Quantexa, Elastic Search is highly desirable.• Familiarity with monitoring technologies like Log analytics, Graphana or Datadog.• Experience in• Backup, recovery, performance tuning and monitoring• Handling complex micro-service containerization and orchestration• Performance tuning and optimization• Behaviorally, the candidate will be:• A self-starter, passionate about Cloud Technologies in Data and Analytics space.• A leader and an influencer, who can work with multiple globally distributed and shared teams and achieve results.• Aware of corporate compliance and governance requirements and will follow them personally as well as coach junior team members on the same.• Adept at providing solutions to challenging Cloud Data tasks by utilizing a variety of different strategies, architectures, and design patterns as well as optimizations.• Able to function in a Global team structure and&nbsp;• Able to influence priorities of shared infrastructure teams. Our team makes the difference, every time.&nbsp;For this reason, we offer in return!We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, private medical cover, monthly allowance for lunch, continuous learning experiences, work in a fun, lively environment with mentoring from our groundbreaking senior mentors.Integrity. Client Focus. Respect. Excellence. TeamworkOur core values instruct how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and encouraging.Diversity &amp; InclusionAt Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions.Many voices, One Chubb!

Senior Data Platform Engineer

Through the provision of triaging and troubleshooting, integration monitoring, problem management, root cause analysis and fault management services, we require a Technical Support Analyst to fulfil the business-critical vacancy for our Global MS Dynamics delivery team. The successful candidate will be joining a dynamic team who are responsible to deliver MS Dynamics across the Globe and for providing support for up to 3000 users based across North and Latin America, Europe and Asia. The role is in a great team with lots of scope for progression and training.Responsibilities:The position roles and responsibilities include but are not limited to:<ul><li>Supporting and managing tickets related to Microsoft Dynamics 365&nbsp;</li><li>Monitor and troubleshoot issues related to the integration between MS Dynamics and other applications.</li><li>Execute any support related activities focusing on resolving issues reported by users within the established SLA.</li></ul> QualificationsQualifications:<ul><li>Technical support experience and troubleshooting skills.&nbsp;</li><li>Excellent communication, customer handling, influencing and inter-personal skills.</li><li>CRM Experience (preferably MS Dynamics)</li><li>Previous experience with SQL and Reporting tools highly recommended</li><li>Flexible and able to cope with change, be proactive and adapt quickly to a developing type of service delivery.</li><li>Previous experience with support tools, preferably ServiceNow as well as Jira</li></ul>Our team makes the difference, every time. For this reason, we offer in return!We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, private medical cover, monthly allowance for lunch, continuous learning experiences, work in a fun, lively environment with mentoring from our groundbreaking senior mentors.Integrity. Client Focus. Respect. Excellence. TeamworkOur core values instruct how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and encouraging.Diversity &amp; InclusionAt Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions.Many voices, One Chubb!

Job Ads Ελλάδα, Chubb - Page 3

solution architect

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senior data platform engineer

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application support (ms dynamics)

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