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We are offering a great work experience in Athens, Greece for a role as a German Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Athens and embrace multicultural experiences and meet people from all around the world</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Understand Customers Needs and developing Problem Solving skills</li><li>Provide the best customer experience through Email, Chat or Phone</li><li>Be a specialist in the product/ service you represent</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in German, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful and Sunny Athens</li><li>Lots of Fun and Life Experience</li><li>Skyrock Growth with a 12-month renewable contract</li><li>Relocation Package is included:</li><li>Hotel Accommodation for the first 2 weeks</li><li>Support from local real estate agencies to find accommodation</li></ul>&nbsp;Ready to embrace a journey in the Hellenic World?Make it your Next Job Without Boundaries!

German Customer Advisor

We are offering a great work experience in amazing Athens, Greece for a role as a German Digital Content Review Specialist.&nbsp;Why a Digital Content Review role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of a Short-Form Video Platform and Viral Content Hub</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a vibrant and innovative social media platform, allowing users to create and share short videos on various topics and trends.</li><li>You will:</li><li>Review Content in accordance with the policies</li><li>Moderate and escalating violations of client policies</li><li>Maintain a high level of quality in each case you review</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in German, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

German Digital Content Review Specialist

We are offering a great work experience in amazing Athens, Greece for a role as a Dutch Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service</li><li>You will:</li><li>Assist customer’s inquiries</li><li>Guide customers on their questions for the best use of the product/service</li><li>Maintain a high level of quality in each case you review</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Dutch, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

Dutch Customer Advisor

We are offering a great work experience in amazing Athens, Greece for a role as a Dutch Banking Advisor.&nbsp;Why a Banking Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an International Banking system connecting the world of finances.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a worldwide financial institution that provides innovative banking and financial services to top-notch companies around the globe.</li><li>You will:</li><li>Support customers with bank account management.</li><li>Assist in international transactions on behalf of the customers.</li><li>Provide banking guidance.</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Dutch, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

Dutch Banking Advisor

Join our Digital &amp; AI Team as Digital Analytics Specialist! In this role, you will be responsible for measuring, monitoring, and evaluating the performance of all our digital assets, including websites, mobile applications, and other digital platforms. Your insights will play a key role in assessing how well our digital channels support business goals, and in delivering actionable recommendations to enhance efficiency, effectiveness, and user engagement across the organization.&nbsp;Your day to day will include:<ul><li>Translating business requirements into measurable KPIs and designing automated dashboards, user journey funnels, and traffic heatmaps for efficient monitoring</li><li>Collaborating with BI &amp; Business Analytics teams to define and develop datamarts per digital asset</li><li>Analyzing digital data to evaluate performance, uncovering insights to enhance engagement, effectiveness, and growth</li><li>Designing impactful visualizations and reports using self-service tools like Power BI and Tableau</li><li>Combining quantitative and qualitative metrics (e.g., heatmaps, clickmaps) to deliver actionable insights</li><li>Coordinating A/B testing processes to optimize user journeys and validate design efficiency</li><li>Sharing knowledge and aligning efforts with Digital, Product, Online, Retail, Marketing, and BI teams</li><li>Monitoring and reporting on key engagement metrics (navigation, retention, conversion), recommending improvements</li><li>Collaborating with cross-functional teams to align digital analytics with business goals</li><li>Supporting action plans to boost engagement and retention across websites, mobile apps, and IoT platforms</li><li>Ensuring compliance with data privacy, customer information regulations and regulatory requirements</li></ul>&nbsp;What you need to succeed:<ul><li>Bachelor's degree in Statistics, Mathematics, Computer Science, or a related field</li><li>2+ years of experience in digital analytics and engagement, in data driven organizations</li><li>Sound knowledge of the digital ecosystem, digital functions and relevant applications</li><li>Strong knowledge of digital analytics tools, such as Google Analytics, Data Studio, Adobe Analytics, and Mixpanel</li><li>Experience with A/B testing and optimization techniques</li><li>Strong analytical and problem-solving skills</li><li>Experience in the gaming industry would be a plus </li></ul>What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Digital Analytics Specialist (3707)

Are you ready to turn numbers into insights that drive business success? As a Financial Planning &amp; Controlling Analyst, you’ll support budgets and forecasts, track daily costs, and deliver sharp insights to help the business stay on course and ahead of targets.&nbsp;Your day to day will include:<ul><li>Supporting the Group’s planning process, including budget revisions and quarterly forecasts</li><li>Preparing and analyzing financial reports comparing actuals vs. budget at all levels</li><li>Contributing to monthly, quarterly, and year-end IFRS financial reporting</li><li>Coordinating with teams to align budgets with key business priorities and projects</li><li>Monitoring daily costs and providing insights to enhance cost efficiency</li><li>Analyzing business performance, sales trends, and revenue forecasts</li><li>Updating and maintaining accurate business plans and budgets</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Finance, Business, or relevant field. MBA or MSc in Finance will be considered as an asset</li><li>3+ years of proven experience in developing feasibility studies and financial projections</li><li>Strong expertise in P&amp;L modeling, financial tools, and performance reporting</li><li>In-depth knowledge of budgeting and forecasting methodologies and tools</li><li>Exceptional analytical and problem-solving skills, with a strategic mindset</li><li>Advanced MS Excel user</li><li>Excellent communication and presentation skills both in English and Greek languages (written and oral)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

Financial Planning & Controlling Analyst (3629)

Ready to help create impactful marketing experiences? As a Marketing Specialist, you’ll support the design and execution of marketing plans, ensuring daily activities resonate with audiences and deliver exceptional customer experiences.&nbsp;Your day to day will include:<ul><li>Reviewing market research reports and data insights to propose marketing initiatives.</li><li>Participating in the design and implementation of the Community Marketing Unit strategy and plan.</li><li>Designing and supporting the execution of go-to-market plans in collaboration with other teams.</li><li>Proposing clear, insightful &amp; analytical briefs to advertising agencies and reviewing agency deliverables in compliance with business and Marketing guidelines.</li><li>Aligning with other supportive Centers of Excellence (e.g. Communication, Media, Retail Engagement, etc.) securing the deliverables to be on time.</li><li>Designing and implementing in-store activations (e.g., promotions, events, etc.).</li><li>Monitoring campaign performance, budget, and marketing KPIs.</li><li>Performing market visits to evaluate commercial actions and proposing new retail formats.</li><li>Supporting regulatory submissions for HGC in collaboration with the regulatory team.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Communication, Marketing, Business Administration or any other relevant field; MSc in relevant topic is desirable</li><li>3+ years of hands-on experience in marketing/advertising within a consumer-oriented organization or advertising agency&nbsp;</li><li>Very good knowledge of marketing operations and standards</li><li>Experience in managing 360 marketing activities</li><li>Excellent communication and interpersonal skills</li><li>Strong achievement and results oriented mentality</li><li>Problem solving skills with attention to detail</li><li>Excellent communication skills in English and Greek&nbsp;</li><li>Proficient user of MS Office (Word, Excel, PowerPoint)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>

Marketing Specialist (3763)

As an Antifraud Specialist, you will be responsible to assess data and information for the detection and prevention of external fraud risk (e.g. fraud originating from agent/player transactions and activities), following the standing policies and procedures and reporting any suspicious activity to the appropriate stakeholders.&nbsp;Your day to day will include:<ul><li>Updating and following up with regulatory and legal framework, all Company’s internal policies, processes, mechanisms, systems required for the adequate external fraud risk detection, prevention and monitoring.</li><li>Properly executing antifraud controls embedded in relevant processes and tools, leveraging data extraction &amp; analytical capabilities.(e.g. SQL, Python, etc.) and techniques, to retrieve and analyze necessary data, for efficient data analysis and reporting.</li><li>Performing ad hoc and periodic data analyses of Company data, focusing on player and agent activity (leveraging BI tools and other analytical platforms and internal systems) to identify irregularities and support decision making.</li><li>Monitoring VLT and Online Network operations and players’ activities as per the antifraud indicators for the effective identification of suspicious transactions and actions.</li><li>Efficiently managing and prioritizing tickets and requests through internal systems and platforms (e.g. PAM, Salesforce, BI tools, etc.), ensuring timely and accurate handling of cases.</li><li>Processing and verifying, based on internally approved thresholds/limits, the financial transactions of Online Players, in order to ensure that the Antifraud and certain AML standards are met.</li><li>Handling requests of competent Authorities for provision of information (e.g. requests from Police, Tax Authorities, Hellenic F.I.U., HGC, Judicial Authorities) linked to investigated fraudulent activities (fixed matches, financial crimes etc).</li><li>Collaborating closely with AML, Online Abuse &amp; Prevention, Risk Management and other internal teams to ensure a holistic and coordinated approach to fraud or AML prevention and response.</li><li>Supporting internal and cross-company projects or ad hoc requests related to antifraud operations.</li><li>Documenting findings, preparing reports and dashboards, and contributing to quarterly KPI reporting for Senior Management on antifraud activity.</li><li>Processing, antifraud wise, all requests of the network Partners for establishing or expanding their business relationship with the organization.</li><li>Proposing improvements and modifications to enhance effectiveness in relation to fraud mitigation.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Finance, Business, Economics, Mathematical Sciences, Computer Science, Forensic or relevant field</li><li>Experience in antifraud / audit operations in large, complex organizations</li><li>Strong ability to analyze large volumes of data and extract risk insights</li><li>Good knowledge on relevant regulation frameworks and internal policies</li><li>Strong analytical, critical and out-of-the-box thinking skills — ability to identify potential fraud patterns and connections within complex data sets</li><li>Solid problem-solving and prioritization skills</li><li>Attention to detail, integrity &amp; discretion</li><li>Familiarity with internal systems and tools (e.g. Salesforce, BI tools)</li><li>Familiarity with Relational Database Systems, data modelling and data analytics</li><li>Knowledge of Risk Management tools (e.g. Antifraud, AML or other relevant tools)</li><li>Advanced MS Excel user</li><li>Excellent communication and presentation skills both in English and Greek languages (written and oral)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

Antifraud Specialist (3771)

As a Retail Analytics Senior Specialist, you will play a key role in shaping and supporting the strategic direction of OPAP’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while continuously monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;Your day to day will include:<ul><li>Monitoring retail network KPIs (OPAP stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting ad-hoc and deep-dive analyses to assess commercial initiatives (e.g., Sports Party, KINO draws).</li><li>Tracking performance and reward schemes to ensure effectiveness.</li><li>Evaluating retail initiatives for impact and alignment with business priorities.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Delivering actionable insights that connect data to commercial outcomes.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Contributing to the design and evaluation of commercial and credit policies, and reward schemes, recommending improvements.&nbsp;</li><li>Suggesting new initiatives, services, and features to boost retail ROI for partners and OPAP.</li><li>Conducting post-investment appraisals of retail initiatives, evaluating store profitability with Sales and Finance.</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li></ul>&nbsp;What you need to succeed:<ul><li>Bsc in Management Science &amp; Technology, Management of Information Systems or relevant field</li><li>Master’s in Business Administration, Finance, Economics, Marketing or relevant field</li><li>Hands-on experience in analyzing, visualizing and interpreting data using tools like R / Python / SQL / Power BI / Data Bricks / Microsoft Azure</li><li>Excellent numerical and analytical skills with the ability to interpret data into well-presented, meaningful stories</li><li>Knowledge of basic financial principles</li><li>Experience in predictive analytics, ideally by utilizing automation, ML &amp; AI features</li><li>Strong result &amp; consumer-oriented approach</li><li>Excellent communication and presentation skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Retail Analytics Sr. Specialist (3770)

As a Customer Experience Specialist, you'll design and enhance interactions that meet customer needs, boost satisfaction, and drive loyalty. Ready to elevate customer experiences and make a real impact?&nbsp;Your day to day will include:<ul><li>Supporting the execution of customer experience strategy in line with the Retail team goals</li><li>Participating in the development of&nbsp;yearly plans for new initiatives, features and journeys based on facts analysis, business goals and compliance framework&nbsp;</li><li>Assisting in the proposal of performance targets, KPIs, and supporting&nbsp;daily operations to enhance customer satisfaction and experience</li><li>Assessing market and customer insights to drive actionable improvements and supporting the development of product content, mechanics and payouts</li><li>Developing and monitoring analytical reports on performance, identifying areas for improvement and proposing solutions</li><li>Collaborating with marketing teams to shape campaigns and GTM plans that elevate customer experience</li><li>Performing market visits to review how commercial actions are translated to customer experience</li><li>Providing input for new features, participating in User Acceptance Testing (UAT), and monitoring product performance</li><li>Suggesting CRM tactics and loyalty programs to increase customer engagement and enhance brand experience</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Marketing, Economics, Business Administration, Economics or relevant field. MSc in relevant topic is desirable</li><li>3+ years of relevant experience in a similar product marketing within Gaming, FMCG, Telecoms, Banking</li><li>Familiarity with Sportsbook will be considered as a plus</li><li>Business acumen with customer centric mentality and creativity&nbsp;</li><li>Solid understanding of marketing and product promotion techniques&nbsp;</li><li>Very good communication and presentation skills</li><li>Good analytical and problem-solving skills</li><li>Solid sales analysis skills (reporting, deep dives, correlations, etc.)</li><li>Teamwork attitude with excellent interpersonal skills</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Customer Experience Specialist - Community (3768)

The Junior Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp;Your day to day will include:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Addressing tickets submitted by Opap's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the OPAP Services Portal, collaborating with OPAP Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications &nbsp; to end users regarding the procedure followed&nbsp;</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency.&nbsp;&nbsp;</li></ul> &nbsp; What you need to succeed:&nbsp;<ul><li>2+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms&nbsp;</li><li>Strong customer service culture&nbsp;</li><li>Effective communication and team player&nbsp;</li><li>Excellent organizational and prioritization skills&nbsp;</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment 🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model 💻</li><li>Competitive salary package and bonus scheme 💸</li><li>Health insurance coverage &amp; Pension Plan 🙏</li><li>Monthly food allowance 🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy 🎓</li><li>Internal Career Opportunities 💼</li><li>Well-Being Activities 💪</li></ul> OPAP Group is an equal opportunity employer

Junior Technical Operations Engineer (3761)

As an SOC Operator, you will monitor the Surveillance Operations Centre systems and records, identify, investigate and report security and non-compliant incidents and respond accordingly based on the regulatory compliance framework and on security protocol processes.&nbsp;Your day to day will include:<ul><li>Monitorιing SOC systems to detect security and compliance incidents.</li><li>Reviewing CCTV footage and investigating complaints or alarms.</li><li>Preparing and submitting incident reports to relevant stakeholders.</li><li>Supporting the implementation and maintenance of security systems.</li><li>Managing databases related to security operations.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Hands-on experience in the security operations of large organizations (e.g. banking, telecoms, retail)</li><li>Bachelor's degree in any field</li><li>Excellent understanding of the surveillance and security protocol</li><li>Good knowledge of security monitoring systems and operations</li><li>Attention to detail and analytical thinking</li><li>Familiarity with the gaming legal &amp; regulatory framework will be considered an asset</li><li>Availability to work in shifts</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

SOC Operator (3762)

Join the Online Acquisition team as an Online Acquisition Specialist for Exclusive Products and play a key role in supporting our 360° marketing strategy. You'll help analyze the performance of acquisition and marketing activities across all channels, contributing to the growth of our online product portfolio and ensuring we stay on track with our KPIs.&nbsp;Your day to day will include:<ul><li>Helping plan and run marketing campaigns with input from various internal teams, using market and customer data</li><li>Building marketing plans based on online priorities and key goals like brand awareness, new customers, and ROI</li><li>Coordinating with internal teams to align on campaign goals, content, and activities</li><li>Analyzing campaign data with the analytics team to report on performance across all channels</li><li>Supporting the creation and promotion of offers in line with the online marketing strategy</li><li>Acting as the link between external agencies and internal teams to ensure smooth campaign execution</li><li>Checking marketing activities for legal compliance and working with legal to keep processes updated</li><li>Supporting the content plan and working closely with relevant internal team</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Business Administration, Marketing, or any other relevant field</li><li>3+ year of hands-on experience in a similar marketing and campaign management role within a fast-paced organization</li><li>Strong understanding of all main communication strategies and marketing channels (Affiliation, PPC, Display, SEO &amp; Paid Social, App Marketing)</li><li>Solid analytical and problem-solving skills with attention to detail</li><li>Excellent organizational skills, ability to prioritize work activities and adapt in changing conditions</li><li>A team player attitude with excellent interpersonal skills and ability to collaborate effectively with multiple teams and stakeholders</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Online Acquisition Specialist (3684)

Join our Software Development team as a Backend Java SW Engineer and play a key role in delivering cutting-edge software solutions!&nbsp;&nbsp;Your day to day will include:• &nbsp; &nbsp;Reviewing business and technical requirements to propose scalable software solutions • &nbsp; &nbsp;Developing and refactoring applications, following coding guidelines, platform roadmap, and security standards • &nbsp; &nbsp;Following best practices and patterns, delivering clean, testable code and practice Test-Driven Development (TDD) • &nbsp; &nbsp;Actively participating in code reviews and reviewing QA testing results to enhance functionality and technical accuracy, debugging and troubleshooting • &nbsp; &nbsp;Contributing to internal coding guidelines and documentation to support the software development lifecycle&nbsp; • &nbsp; &nbsp;Our tech stack includes (but is not limited to!) Java (17+), Maven, Spring (Boot), Docker, Kubernetes, Redis, MySQL, PostgreSQL&nbsp;What you need to succeed:&nbsp; • &nbsp; &nbsp;BSc degree in Computer Science, Information Technology or other relevant field. &nbsp;MSc degree is desirable • &nbsp; &nbsp;4+ years of professional experience in application development using Java in an enterprise environment • &nbsp; &nbsp;Strong experience in industry-standard development frameworks and tools such as Spring, Spring Boot, JPA, JUnit&nbsp; • &nbsp; &nbsp;Experience in industry-standard relational and non-relational database systems such as MySQL, Postgres, MongoDb • &nbsp; &nbsp;Experience with cloud environments such as Azure, AWS • &nbsp; &nbsp;Detail-oriented, focusing on writing maintainable code of high quality (Clean Code, Clean Architecture) • &nbsp; &nbsp;Experienced in Agile methodologies (SCRUM/Kanban) and CI/CD practices • &nbsp; &nbsp;Good understanding of RESTful API design principles • &nbsp; &nbsp;Experience with version control tools like Git, Subversion • &nbsp; &nbsp;Understanding of fundamental design principles behind a scalable application • &nbsp; &nbsp;Beyond technical skills, we’re seeking a team player who values accountability and thrives in a culture of openness and mutual respect&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Java Software Engineer (3749)

We’re looking for a Technical Project Manager to join our Technology &amp; Digital Team and drive the success of our Lotteries, Passives, and VLTs products. In this role, you'll bridge business needs and technical solutions, manage third-party integrations, and coordinate resources to ensure successful project delivery. Your day to day will include:<ul><li>Clarifying and translating business needs into technical specifications (SoW) and business analysis artifacts (e.g., data flows, user stories, workflows)</li><li>Collaborating with Technology stakeholders to define the most suitable solutions, project scope, and plans according to technology standards</li><li>Recommending new features, optimizations, and integrations of existing systems to enhance efficiency</li><li>Identifying and communicating scope/quality risks within the project stream</li><li>Acting as a liaison between Technology, Business, and vendors, facilitating communication and issue resolution</li><li>Reviewing project deliverables, supporting testing cycles, and ensuring compliance with requirements</li><li>Designing and configuring small-scale improvements, reports, and integration points for existing systems or applications</li><li>Monitoring system efficiency, escalating risks, and coordinating maintenance and troubleshooting</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology or equivalent STEM. MSc in relevant topic is desirable</li><li>6+ years’ experience in business or functional analysis for large scale technology projects in complex business environments</li><li>Experience in Project Management and/or Solution Design is desirable</li><li>Understanding of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts would be an advantage</li><li>Hands-on experience in business analysis methodologies and all phases of the software development lifecycle</li><li>Experience in designing application integrations</li><li>CBAP/CCBA or PMI-PBA certifications would be a plus&nbsp;</li><li>Excellent analytical, organizational and time management skills</li><li>Innovative thinking and flexibility/ adaptability to changing requirements and priorities</li><li>Strong communication skills and customer focus</li><li>High achiever and results oriented mentality</li><li>Teamwork and cooperation</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Technical Project Manager (3711)

As a Technology Delivery Specialist, you’ll be at the heart of our Betting products—coordinating across teams, overcoming obstacles, and ensuring projects are delivered smoothly in a fast-paced, high-impact environment! The challenge? Turning complex business needs into seamless technical solutions.&nbsp;Your day to day will include:<ul><li>Monitoring and gathering requirements from Business Owners to ensure alignment with project objectives</li><li>Developing and maintaining open communication channels with Business Owners</li><li>Supporting the team in project planning to ensure efficient, effective, and low-risk delivery</li><li>Monitoring project status, facilitating implementation, and identifying, mitigating, and resolving significant issues/risks</li><li>Preparing progress reports for various levels of company management</li><li>Collaborating with Technology stakeholders to define project scope and plans according to technology standards</li><li>Acting as a liaison between Technology and Business, facilitating communication and issue resolution</li><li>Reviewing project deliverables to ensure compliance with requirements</li></ul>&nbsp;What you need to succeed:<ul><li>BSc in Computer Science or Information Technology or equivalent STEM. MSc in relevant topic is desirable</li><li>3+ years’ experience in project management for the delivery of IT solutions</li><li>Professional certifications (e.g. PMI PMP or PgMP or equivalent) are desirable</li><li>Consulting experience (preferably IT), working with clients in a demanding enterprise environment</li><li>Acquaintance with Agile methodology</li><li>Very good knowledge of MS Office applications and MS project; knowledge of MS Project Server and Jira</li><li>Understanding of Gaming systems and business concepts would be an advantage</li><li>Excellent analytical, organizational and time management skills</li><li>Innovative thinking and flexibility/ adaptability to changing requirements and priorities</li><li>Strong communication skills and customer focus</li><li>High achiever and results oriented mentality</li><li>Teamwork and cooperation</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Technology Delivery Specialist (3747)

The Service Delivery Specialist role is a key contributor to the successful implementation and support of IT projects within the domain of corporate applications, including financial systems, retail, legal services, warehouse management, HRMS and ITSM platforms. It focuses on coordinating technology initiatives that involve technical analysis, solution design, implementation, testing and ongoing support, while applying best practices and project methodologies.&nbsp;Your day to day will include:<ul><li>Working on projects of varying priorities in collaboration with internal teams and external vendors, while tracking and reporting progress.</li><li>Conducting impact analysis, market research, identifying best practices and evaluating software solutions to propose the most suitable option.</li><li>Managing the software development lifecycle from planning to implementation and service operations.</li><li>Translating business requirements into detailed technical specifications and designing the required technical solutions and integrations.</li><li>Overseeing outsourced resources, vendor contracts and software licensing, and monitoring project execution and change requests in line with business needs and internal processes.</li><li>Providing maintenance and support services according to SLAs, including incident and problem management.</li></ul> What you need to succeed:<ul><li>Bachelor’s degree in Computer Science, Information Technology or a related STEM field. A Master’s degree or MBA is considered a plus.</li><li>At least 2 years of experience in business or functional analysis for large-scale technology projects, along with technical involvement in the development or maintenance of back-office applications (e.g. financial, retail, legal, warehouse management systems, HRMS, ITSM). Experience in solution design is a strong asset.</li><li>Solid understanding of ERP, logistics and inventory software, testing best practices, and data integration technologies (Web Services, JSON, XML, SOAP). General knowledge of operating systems, networking and SQL/database management is considered a plus.</li><li>Familiarity with project management tools (MS Project, Jira, Redmine), and collaboration platforms (MS SharePoint, MS Teams). Relevant certifications (e.g. PMP, PMI-ACP, PMI-PBA) are an advantage.</li><li>Strong planning, organizational and problem-solving skills, with flexibility to meet tight deadlines.</li><li>Excellent interpersonal and communication abilities in both Greek and English, across technical and non-technical audiences.</li><li>Self-motivated, goal-oriented and a genuine team player with a results-driven mindset.</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Service Delivery Specialist (Business Applications) (3723)

As a Service Delivery Manager – Betting Systems, you’ll be at the heart of our Sportsbook technology operations. Your mission? To lead the planning, development, and support of IT solutions and network assets that power our betting platforms. You’ll orchestrate internal and external teams, ensuring seamless collaboration between business stakeholders, vendors, and developers to deliver projects accurately, efficiently, and on time.&nbsp;Your day to day will include:• &nbsp; &nbsp;Contributing to team budget planning and ensuring its effective execution • &nbsp; &nbsp;Ensuring business needs are clearly understood and translated into technical specifications (SoW) for effective solution development • &nbsp; &nbsp;Mapping and proposing the prioritization of projects, new developments, upgrades or change requests, setting up the overall plan and budget and allocating resources • &nbsp; &nbsp;Coordinating cross-functional teams (IT, vendors, business owners) to deliver high-quality, cost-efficient solutions aligned with business goals • &nbsp; &nbsp;Overseeing testing, UAT, and production releases to ensure functionality and minimize business disruption • &nbsp; &nbsp;Monitor operational efficiency of solutions, manage troubleshooting, and ensure SLA compliance • &nbsp; &nbsp;Identifying risks and areas for improvement in systems and equipment, proposing mitigation actions and upgrades • &nbsp; &nbsp;Managing and coaching team members to support skill development and goal achievement • &nbsp; &nbsp;Promoting collaboration across delivery units to optimize resource utilization and align product roadmaps.&nbsp;What you need to succeed • &nbsp; &nbsp;BSc in Computer Science, Information Systems, or equivalent; MSc in a relevant field is a plus • &nbsp; &nbsp;8+ years of experience in IT project management and solution development • &nbsp; &nbsp;Proven track record in coordinating large-scale projects and managing budgets • &nbsp; &nbsp;Consulting experience in IT or Business within the private sector • &nbsp; &nbsp;Hands-on experience in solution development and testing • &nbsp; &nbsp;Familiarity with Agile methodologies and principles • &nbsp; &nbsp;Preferable knowledge of Sportsbook Solutions • &nbsp; &nbsp;Excellent project management, analytical, and problem-solving skills • &nbsp; &nbsp;High attention to detail, accuracy, and a methodical approach • &nbsp; &nbsp;People management and team leadership skills • &nbsp; &nbsp;Strong collaboration skills and ability to engage stakeholders at all levels&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Service Delivery Manager-Betting Systems (3726)

Ever wonder who keeps the digital world connected? The Network Engineer designs, builds, and maintains our IT and Datacenter infrastructure—making sure everything runs fast, smooth, and secure.&nbsp;Your day to day will include:<ul><li>Assessing business and system requirements and proposing resilient and secure networking solutions</li><li>Installing, configuring, and maintaining network infrastructure (load balancers, routers, switches, firewalls, IP voice) in line with IT security policies</li><li>Monitoring and optimizing network performance, troubleshooting issues, and managing upgrades, backups, and disaster recovery operations</li><li>Setting up and managing user and service accounts, granting access rights, and ensuring data protection and compliance</li><li>Cooperating with internal teams and vendors to implement approved network changes</li><li>Keeping up with technology trends and proposing improvements to enhance network operations</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc/MSc in IT, Networking &amp; Communication, or related field</li><li>3+ years of relevant experience in network engineering roles</li><li>Strong knowledge of network infrastructure, including design, configuration, troubleshooting, and maintenance of Cisco equipment and technologies</li><li>Hands-on experience with routing, switching, VPNs, wireless networks, QoS, network security, and Checkpoint firewalls</li><li>Familiarity with cloud networking (Azure a plus), Layer 7 protocols, and application load balancing for high availability</li><li>Solid understanding of IT security practices (firewalls, IDS/IPS, WAF, DDoS, malware protection) and HTTPS publishing via CDN</li><li>Scripting and Unix system administration skills, with ability to document and diagram network systems</li><li>Strong analytical thinking, problem-solving, and communication skills in both Greek and English</li><li>Self-starter with the ability to work independently and collaboratively across teams and stakeholders</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Network Engineer (3614)

As a Sr. UX Researcher, you will design and conduct user research to uncover actionable insights that inform product decisions, enhance digital experiences, and ensure solutions are grounded in real customer needs, while aligning with the strategic direction of digital propositions.&nbsp;Your day to day will include:<ul><li>Planning and executing qualitative and quantitative research such as activities, interviews, usability testing, surveys, and diary studies</li><li>Synthesizing and communicating research findings into clear, compelling insights and recommendations that inform product design and strategic direction</li><li>Collaborating with designers, analysts, product owners, and stakeholders to align research with business goals</li><li>Contributing to journey mapping, persona development, and experience evaluation with a strong understanding of user behaviors and motivations</li><li>Advocating for user-centered designs by championing research-based decisions across teams and initiatives</li><li>Supporting standardized research methods, templates, and repositories</li><li>Staying informed of best practices in UX research and continuously seeking ways to improve methods and impact</li></ul> What you need to succeed:<ul><li>4+ years of experience in UX research, human-centered design, or behavioral research</li><li>Strong command of a range of qualitative and quantitative research methods</li><li>Experience conducting research across the full product lifecycle—from discovery to validation</li><li>Skilled in tools such as User Testing, Optimal Workshop, Dovetail, or equivalent</li><li>Excellent communication, presentations and storytelling skills—able to convey complex findings clearly to diverse audiences</li><li>Ability to work independently and collaboratively in cross-functional teams.</li><li>Fluent in Greek, English </li></ul>What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

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