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We’re developing a modern, cloud-native&nbsp;SaaS product, and we’re looking for a&nbsp;DevOps Engineer&nbsp;to help us scale, secure, and automate our infrastructure. As our DevOps Engineer, you’ll be instrumental in designing, implementing, and maintaining the infrastructure and CI/CD pipelines that power our cloud-native platform.You’ll work closely with our engineering teams to ensure smooth deployments, high availability, business continuity and secure operations across environments.Responsibilities<ul><li>Design and maintain Azure-based infrastructure using IaC (Terraform).</li><li>Build, maintain and evolve CI/CD pipelines (Azure DevOps, ArgoCD etc.).</li><li>Manage Kubernetes clusters and containerized workloads.</li><li>Implement observability and alerting (Azure Monitor, Application.</li><li>Insights,&nbsp;OpenTelemetry, Prometheus, Grafana, Loki, Jaeger, etc.).</li><li>Ensure security best practices across environments (networking, secrets, identity).</li><li>Support blue/green deployments, canary releases, and rollback strategies.</li></ul><ul><li>Collaborate with developers to streamline deployments and improve system reliability.</li><li>Contribute to tooling and automation using Golang and scripting languages.</li></ul>Requirements<ul><li>3+ years of experience in DevOps/SRE roles.</li><li>Strong experience with&nbsp;Azure services (Application Gateway, ACR, AKS, Key Vault, etc.).</li><li>Experience with Kubernetes, Docker, Helm, Kustomize and Terraform.</li></ul><ul><li>Solid understanding of monitoring, tracing, and logging in distributed systems.</li></ul><ul><li>Knowledge&nbsp;of networking, security, and observability in cloud environments.</li><li>Familiarity with&nbsp;Golang for tooling or operator development.</li></ul><ul><li>Excellent analytical and problem-solving abilities.</li><li>Strong communication skills and the ability to work collaboratively in a team environment.</li></ul>Nice to Have<ul><li>Experience with Spark on Kubernetes or data-intensive workloads.</li><li>Exposure to FinTech or regulated environments.</li><li>Familiarity with cost optimization strategies in Azure.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

DevOps Engineer

Περιγραφη Θεσης<ul><li>Εξυπηρέτηση επισκεπτών και διασφάλιση της εύρυθμης λειτουργίας του Spa</li><li>Παροχή υψηλού επιπέδου υπηρεσιών, προγραμματισμός και οργάνωση θεραπειών</li><li>Προώθηση και πώληση υπηρεσιών και προϊόντων</li><li>Επίτευξη εμπορικών και ποιοτικών στόχων</li><li>Τήρηση της πολιτικής και των διαδικασιών της εταιρείας</li><li>Καθοδήγηση και επίβλεψη προσωπικού και παρακίνηση ομάδας</li><li>Διαχείριση παραπόνων επισκεπτών</li><li>Αποτελεσματική επικοινωνία με τα συνεργαζόμενα τμήματα του ξενοδοχείου</li></ul>Απαιτουμενα Προσοντα<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ/ΙΕΚ Διοίκησης Επιχειρήσεων, Αισθητικής, Φυσικοθεραπείας, ή συναφούς εκπαίδευσης</li><li>Άριστη γνώση αγγλικής γλώσσας</li><li>Ευχέρεια στην χρήση Η/Υ</li><li>Προϋπηρεσία σε αντίστοιχη θέση και γνώση 2ης ξένης γλώσσας θα εκτιμηθεί</li></ul>Δεξιοτητες<ul><li>Πελατοκεντρική αντίληψη και ικανότητα πωλήσεων</li><li>Επικοινωνιακές δεξιότητες και ομαδικό πνεύμα</li><li>Οργάνωση</li></ul>Παροχες<ul><li>Παροχή συνεχούς κατάρτισης, μέσω του πιο ολοκληρωμένου προγράμματος εκπαίδευσης στον τομέα του wellness</li><li>Διαμονή (για όσους θα εργαστούν εκτός του τόπου μόνιμης κατοικίας τους)</li><li>Ημιδιατροφή</li><li>Bonus</li><li>Ειδικές παροχές wellness αποκλειστικά για τους συνεργάτες της Aegeo Spas</li><li>Προοπτική 12μηνης εργασίας</li></ul>Η φιλοσοφια μαςΘέλουμε να κάνουμε την ευεξία προσβάσιμη σε όλους και για να το επιτύχουμε, διαμορφώνουμε μια δυνατή ομάδα που θα μας κάνει να ξεχωρίζουμε. Οι αξίες της ομάδας μας είναι ο σεβασμός, η εμπιστοσύνη, το πάθος, η ακεραιότητα και η αγάπη για το Wellness. Αγκαλιάζουμε κάθε νέο συνεργάτη, προσφέροντας ίσες ευκαιρίες ανάπτυξης και προωθούμε την συμπερίληψη κάθε καινοτομίας και διαφορετικότητας.Γνώρισε τον κόσμο της Ευεξίας μέσα από την θέση του Spa Manager στην Aegeo Spas και γίνε και εσύ μέλος μιας μεγάλης ομάδας!

Spa Manager Χαλκιδική

Spa Manager Κεφαλονιά

Spa Manager Σαντορίνη

Spa Manager Κως

<ul><li>Εξυπηρέτηση επισκεπτών και διασφάλιση της εύρυθμης λειτουργίας του Spa</li><li>Παροχή υψηλού επιπέδου υπηρεσιών, προγραμματισμός και οργάνωση θεραπειών</li><li>Προώθηση και πώληση υπηρεσιών και προϊόντων</li><li>Επίτευξη εμπορικών και ποιοτικών στόχων</li><li>Τήρηση της πολιτικής και των διαδικασιών της εταιρείας</li><li>Καθοδήγηση και επίβλεψη προσωπικού και παρακίνηση ομάδας</li><li>Διαχείριση παραπόνων επισκεπτών</li><li>Αποτελεσματική επικοινωνία με τα συνεργαζόμενα τμήματα του ξενοδοχείου</li></ul>Απαιτουμενα Προσοντα<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ/ΙΕΚ Διοίκησης Επιχειρήσεων, Αισθητικής, Φυσικοθεραπείας, ή συναφούς εκπαίδευσης</li><li>Άριστη γνώση αγγλικής γλώσσας</li><li>Ευχέρεια στην χρήση Η/Υ</li><li>Προϋπηρεσία σε αντίστοιχη θέση και γνώση 2ης ξένης γλώσσας θα εκτιμηθεί</li></ul>Δεξιοτητες<ul><li>Πελατοκεντρική αντίληψη και ικανότητα πωλήσεων</li><li>Επικοινωνιακές δεξιότητες και ομαδικό πνεύμα</li><li>Οργάνωση</li></ul>Παροχες<ul><li>Παροχή συνεχούς κατάρτισης, μέσω του πιο ολοκληρωμένου προγράμματος εκπαίδευσης στον τομέα του wellness</li><li>Διαμονή (για όσους θα εργαστούν εκτός του τόπου μόνιμης κατοικίας τους)</li><li>Ημιδιατροφή</li><li>Bonus</li><li>Ειδικές παροχές wellness αποκλειστικά για τους συνεργάτες της Aegeo Spas</li><li>Προοπτική 12μηνης εργασίας</li></ul>Η φιλοσοφια μαςΘέλουμε να κάνουμε την ευεξία προσβάσιμη σε όλους και για να το επιτύχουμε, διαμορφώνουμε μια δυνατή ομάδα που θα μας κάνει να ξεχωρίζουμε. Οι αξίες της ομάδας μας είναι ο σεβασμός, η εμπιστοσύνη, το πάθος, η ακεραιότητα και η αγάπη για το Wellness. Αγκαλιάζουμε κάθε νέο συνεργάτη, προσφέροντας ίσες ευκαιρίες ανάπτυξης και προωθούμε την συμπερίληψη κάθε καινοτομίας και διαφορετικότητας.Γνώρισε τον κόσμο της Ευεξίας μέσα από την θέση του Spa Manager στην Aegeo Spas και γίνε και εσύ μέλος μιας μεγάλης ομάδας!

Spa Manager Ρόδος

Spa Manager Χανιά

Spa Manager Ρέθυμνο

Spa Manager Ζάκυνθος

Spa Manager Κέρκυρα

Spa Manager Λασίθι

<h2>Lead Data Engineer</h2>Limassol / Nicosia / AthensData Science and Business Intelligence – Data Science /Full-time /HybridApply for this jobLead Data Engineer The Role:We are seeking a motivated and skilled Lead Data Engineer to guide a team of data engineers within our Data Science function and drive the development of innovative data solutions. You will lead engineering efforts on cutting-edge projects, collaborating with top experts in a dynamic, supportive environment. As a key leader, you will mentor engineers, ensure high-quality data infrastructure, and contribute to impactful, data-driven initiatives that support business growth and scientific exploration.&nbsp;Join us and help shape the future of data engineering in an inspiring and collaborative setting!&nbsp;<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Employ state-of-the-art technologies for data architecture, storage, and processing.&nbsp;</li><li>Design, build, and maintain scalable and reliable data structures, pipelines and ETL processes using SQL/NoSQL and other relevant tools, to acquire and process large volumes of data from various sources.&nbsp;</li><li>Develop and maintain data warehouse, data lake and other relevant solutions to support a wide range of data requirements for the data science team.&nbsp;</li><li>Establish methodology for working with large-scale datasets practicing efficient aggregation and feature engineering.&nbsp;</li><li>Collaborate with cross-functional teams to define and enforce data governance policies and data security best practices.&nbsp;</li><li>Ensure data quality, integrity, and security by implementing appropriate data validation and monitoring techniques.&nbsp;</li><li>Identify and address performance bottlenecks in data processing and recommend optimizations to enhance system efficiency.&nbsp;</li><li>Troubleshoot and resolving issues related to data quality, data pipeline failures, and data infrastructure.&nbsp;</li><li>Research and stay up to date with emerging trends and technologies in the data engineering and data management field and recommend innovative solutions to enhance our data infrastructure.&nbsp;</li><li>Communicate results to the rest of the team and other departments.&nbsp;</li><li>Guide and mentor multiple teams, fostering innovation and technical excellence.&nbsp;</li><li>Present insights and model outcomes to non-technical stakeholders, translating data into actionable recommendations.</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>PhD or MSc in Data Science, Physics, Mathematics, Computer Science, or a related discipline.&nbsp;</li><li>12+ years of professional experience in data science, with a strong emphasis on data engineering and fintech solutions.&nbsp;</li><li>Expertise in data warehousing and working with both relational and NoSQL databases (e.g., MongoDB).&nbsp;</li><li>Strong command of AWS services (MSK, Lambda, Glue, SageMaker) and infrastructure provisioning using Terraform.&nbsp;</li><li>Practical experience with cloud-native data platforms.&nbsp;</li><li>Familiarity with workflow orchestration tools such as Airflow or Kubeflow.&nbsp;</li><li>Experience implementing CI/CD pipelines using GitLab.&nbsp;</li><li>Advanced programming skills in Python, SQL, and at least one other high-level language.&nbsp;</li><li>Proficient in Unix/Linux environments.&nbsp;</li><li>Strong analytical and problem-solving abilities, with keen attention to detail.&nbsp;</li><li>Demonstrated success in leading data science or data engineering teams.&nbsp;</li><li>Effective collaborator in cross-functional, multi-stakeholder settings.&nbsp;</li><li>Excellent verbal and written communication skills in English.&nbsp;</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Bring It to Life – Role-Specific Take-Home Task</li><li>Final Connection – Final Interview</li></ul>All applications will be treated with strict confidentiality! Apply for this job

Lead Data Engineer

As a Data Engineer you will design, implement, and maintain data pipelines in Google Cloud Platform. You will work closely with Product Owner and Solution Architect to understand business, technical needs and objectives as well as with the Data Engineers to ensure the smooth data feed from source systems to various Destinations.&nbsp;&nbsp;More specifically you will: &nbsp;<ul><li>Work closely with Product Owner, Solution Architect and Data Engineers to develop new flows in and migrate the existing on premises infrastructure to GCP.&nbsp;</li><li>Participate in reviewing appropriate architecture, code and requirements and making recommendations to Business and Product.&nbsp;</li><li>Ensure the quality control of data pipelines and promote best data engineering practices.&nbsp;</li><li>Stay current with industry trends and best practices in data engineering, CI/CD, and apply them to enhance our data infrastructure.&nbsp;</li></ul>Who you are<ul><li>At least 2-3 years of experience in a similar position, designing and developing data flows for data products to public cloud platforms &nbsp;</li><li>Experience with Cloud Technologies and Serverless Computing (GCP)&nbsp;</li><li>Knowledge of batch and data streaming technologies (e.g., Kafka, Dataflow, Kinesis).&nbsp;</li><li>Knowledge of Python or any other Object-Oriented programming language.&nbsp;</li><li>Knowledge of version control systems, particularly Git.&nbsp;</li><li>Experience with orchestration tools, (e.g., Apache Airflow, GCP Composer, Astronomer, Airbyte, Perfect ) for workflow automation and scheduling.&nbsp;</li><li>Experience with CI/CD tools and practices (e.g., GitHub Actions, GitLab CI, Docker, Kubernetes). &nbsp;</li><li>Experience with infrastructure as code tools like Terraform will be highly appreciated&nbsp;</li><li>Experience in enterprise transformation projects will be highly appreciated&nbsp;</li><li>Promoter of cooperation and commitment within a team to achieve goals and deliverables.&nbsp;</li><li>Experience working with Agile methodologies / in Agile teams is strongly preferred.&nbsp;</li><li>Strong communication and collaboration skills.&nbsp;</li><li>Self-motivated with strong time management skills.&nbsp;</li><li>Excellent written and verbal communication skills, in both Greek &amp; English.&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Needless to say, we cater for your communication wherever you are&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;</li><li>Special employee offers and discounts</li></ul>

Data Engineer (Athens, Thessaloniki, Heraklion Crete)

Job Description:<ul><li>Support day-to-day marketing operations and assist with general tasks as needed.</li><li>Prepare, edit, and format correspondence, communications, presentations, and other documents.</li><li>Assist in updating the company’s Content Management Systems (CMS) by uploading and editing website content (text, images, etc.).</li><li>Conduct regular audits of website content to ensure accuracy and identify areas for improvement.</li><li>Provide administrative and organizational support for internal and external company events.</li><li>Conduct basic research and gather information to support reports, presentations, and other documentation.</li><li>Collaborate with various teams to collect content requirements and updates.</li><li>Participate in ad hoc projects and contribute to more complex tasks depending on business needs.</li></ul>Skills &amp; Experience:<ul><li>Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.</li><li>Excellent command of English and Greek (written and oral).</li><li>Strong organizational and time-management skills, with the ability to handle multiple tasks and deadlines.</li><li>Advanced proficiency in MS Office applications.</li><li>Ability to work collaboratively in a team and communicate ideas clearly.</li><li>Strong attention to detail.</li><li>Ability to anticipate needs, propose solutions, and work proactively.</li><li>Adaptability and comfort interacting with a wide range of people and situations.</li><li>Knowledge of content management systems (CMS), such as WordPress or PrestaShop, is a plus.</li><li>Familiarity with SEO principles and best practices is a plus.</li><li>Prior experience in web content management, digital marketing, or related fields is a plus.</li></ul>

Marketing and Communications Assistant

As Regional Manager, Consumer, you are responsible for driving capital efficient growth by improving our consumer experience by focusing on Loyalty and Pricing &amp; Incentives within Wolt’s South region. Your focus will be to execute, track and monitor initiatives to improve our consumer engagement, making our users come back to our platform again and again, excited with the service and experience they have with Wolt. This role requires a perfect mix of analytical mindset and creative thinking.Reporting to the Regional Head of Consumer and being part of a 2-3 people team, you will play a key role driving our consumer success within your region, working closely together with various other stakeholders, especially in Marketing, Merchant team as well as broader Global Consumer team.&nbsp;What you'll be doing<ul><li>Own the regional strategy for: i) Wolt+, Wolt’s subscription program and ii) Consumer Pricing</li><li>You will own the performance of our Wolt+ subscription program on a regional level, driving growth and profitability initiatives. Optimize the value proposition through areas such as benefits, partnerships, pricing, merchant portfolio. Define the right benefits, program manage exclusive promotions campaigns, understand the value proposition of the competition and make our program shine for our users!</li><li>Ensure our Consumer Pricing is optimized to drive capital efficient growth, by understanding price sensitivities as well as test hypotheses to run with the central pricing team.&nbsp;</li></ul>Our humble expectations<ul><li>Master’s or Bachelor's degree in business, marketing, data science, or a related field.</li><li>Previous experience in consumer business, product operations, growth, marketing, or management consulting.</li><li>Strong analytical skills with the ability to analyze and interpret data to inform decisions; SQL knowledge is a plus.</li><li>Strong attention to detail and ability to manage multiple projects simultaneously.</li><li>Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.</li><li>Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.</li><li>Experience with data visualization tools such as Tableau, Looker, or Power BI is a plus.</li></ul>

Regional Manager, Strategy & Operations

We are currently looking for an&nbsp;Administrative Assistant and Receptionist&nbsp;to join our fast-growing team in Athens. The successful candidate will offer his/her services onsite.&nbsp;Your role:Working under the supervision of the Management Assistant Coordinator, your main responsibilities will be:<ul><li>Receiving calls and dealing with clients, suppliers, and partners.</li><li>Welcoming guests.</li><li>Welcoming clients and guiding them to the relevant person or meeting room.</li><li>Meeting and event preparation and organization.</li><li>Handling of letters and packages: Sending and receiving, opening, and sending to correct of letters/ packages to the right departments.</li><li>Coordinating with the different business support departments.</li><li>Handling general administrative requests.</li><li>Managing the pool of managers and directors for Benelux.</li><li>Arranging internal and external meetings for the management team.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:&nbsp;&nbsp;&nbsp;<ul><li>At least 3-5 years of previous experience in a similar position.</li><li>Ability to manage own workload and prioritize well.</li><li>Great attention to detail (especially when checking documents &amp; agenda).</li><li>Good on coordinating successful meetings and events.</li><li>Being discrete with confidential information (will be exposed to sensitive information).</li><li>You are a good team player with strong interpersonal skills.</li><li>You are able to work in a challenging environment, manage many tasks simultaneously while being close to the working environment.</li><li>Strong computer skills on Outlook, PowerPoint, Word, and Excel.</li><li>Manage and prioritize several competing requests at a time.</li><li>Experience of arranging travels for managers (ideally on a global level).</li><li>Flexibility to adapt to a constantly changing environment.</li><li>Fluent in English. Any other language is an asset.</li></ul>

Office Administrative Assistant (maternity cover)

Required Qualifications<ul><li>Minimum 2-year experience in a similar position at a luxury Hotel brand or at a fine dining establishment.</li><li>Oriented to customer service and satisfaction.</li><li>Minimum WSPC level 2 (or equivalent).</li><li>Ability to create perfect food and wine pairings that elevate the dining experience.</li><li>Ability to perform at the highest of standards in a busy environment.</li><li>Ability to learn and utilize an extensive wine list perfectly.</li><li>Competence in presenting wines gracefully to guests, talking about regions and the wine-making processes.</li><li>Attention to detail with regards to wine service, including the ideal temperature and choice of glassware for each wine.</li><li>Ability to keep all beverage lists updated and presentable.</li><li>Deep knowledge of Santorini wines.</li><li>Ability to keep track of wine stock and submit orders.</li><li>Excellent knowledge of cellar maintenance and wines preservation.</li><li>Working knowledge of POS systems (ideally Micros).</li><li>High levels of energy &amp; diligence.</li><li>Outstanding upselling skills.</li><li>Constant will to improve operations and set higher goals.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>Excellent communication skills and fluency in English.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation &amp; Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Sommelier – SANT.SOM

Atlantica Hotels &amp; Resorts, a member of Wavemaker Hospitality, is the Group’s largest hotel brand in Greece and Cyprus, managing over 40 properties across 10 destinations. With more than 45 years of experience, Atlantica Hotels &amp; Resorts is a prime example of innovation, offering a dynamic work environment. For the 2026 season, we seek an experienced and talented individual to join the award-winning&nbsp;Atlantica Belvedere 5*&nbsp;Hotel in&nbsp;Kos&nbsp;Island as a&nbsp;Guest Experience&nbsp;Manager.&nbsp;POSITION SUMMARY:A Guest Experience Manager is crucial in creating a positive and efficient guest experience. Effective communication, leadership skills, and attention to detail are essential for success in this role.Key job responsibilities:<ul><li>Is present at arrivals and departures.</li><li>Provides an upscale guest service experience to guests throughout their stay.</li><li>Ensures high repeater guests, VIP’s, elderly or women travelling alone and disabled guests receive special recognition and services.</li><li>Handles guest complaints (actively listens) in a timely and courteous manner. Reports major resolved and all unresolved incidents to the Operations Manager / Hotel Manager.</li><li>Works alongside other hotel departments to provide a top-notch experience for guests. Especially the Housekeeping and F&amp;B departments on matters related to arrival time and special requests.</li><li>Has excellent communication with Tour Operator representatives and cooperates with the front Office Manager on all matters affecting guest satisfaction.</li><li>Assists the F&amp;B department in the organisation of any Special Event. Assists guests in planning special occasion events, like proposals, candlelight dinners etc.</li><li>Conducts daily briefings and assigns tasks to Guest Experience team, based on the needs of the daily schedule and checks on the progress.</li><li>Fully aware of the hotel’s daily flow</li><li>Monitors daily enrolments in the Loyalty Program and assist in archiving the targets.</li><li>Handles guest correspondence, including pre-arrival email handling concerning guest requests</li><li>Coordinates weddings in hotels that do not have a designated wedding planner. Is responsible for the planning, correspondence, legal documentation, updating the wedding calendar.</li><li>Checks &amp; replies to reviews and messages on Online Platforms like, TripAdvisor, google, Holidaycheck, Facebook etc.</li><li>Cooperates with HQ Marketing Department and provides material regarding the promotion of the hotel through social media.</li><li>Has excellent knowledge of product specifications</li><li>Take every initiative within her/his responsibilities to ensure that guest’s satisfaction and company’s targets are always met.</li><li>Ensures compliance with health and quality standards as well as company’s policies</li><li>Understanding of all hotel management best practices and relevant laws and have relevant knowledge for implementation of the following systems: ISO 9001; 14001; 22000 &amp; 45001</li></ul>Requirements:<ul><li>Degree in Hospitality Management, Tourism, Business administration or related field is a plus</li><li>Fluency in both Greek and English is required. Additional language skills are a plus</li><li>Excellent knowledge of computer system used by the company, windows and internet facilities</li><li>3 years’ experience in the Hotel Industry in a luxury property, as a Guests Experience officer.&nbsp;</li><li>Excellent knowledge of intercompany software. Word, Excel, Microsoft office and the internet.</li><li>Customer service drive with outstanding communication ad active listening skills</li><li>Excellent problem solving and multitasking skills</li><li>Leadership skills along with the ability to motivate a team into high performance</li><li>Ability to work flexible hours</li><li>Good communication skills both spoken and written.</li><li>Excellent Management skills</li><li>Good organizational skills</li><li>Good promotional and selling skills</li><li>Sales and Marketing knowledge.</li><li>Understands and follows budgeting as directed by the company.</li><li>Excellent Supervision abilities</li><li>Any other matter related to the maximization of financial and quality results of his/her department.</li></ul>&nbsp;Benefits:<ul><li>Competitive salary and other benefits (as per local legislation)</li><li>Advanced opportunities for professional growth</li><li>Accommodation (if necessary) and board</li><li>Participation in educational programs</li><li>Diverse and multicultural environments</li><li>Professional skills development</li></ul>

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