Χρηματοοικονομικά

Κέντρο Εξυπηρέτησης / Call Center

Εταιρικές Πωλήσεις

LastWeek

LastThreeDays

Today

Orismenou

Aoristou

FullTime

OnSite

The Recovery &amp; Collections Administrator is a key role for the smooth function of the Finance (Collections) Department of Ayvens. One of the main tasks is to ensure that debt exposure is reduced and monthly KPI’s are achieved. He/she will act as liaisons between businesses and customers to collect debts and resolve outstanding balances. Additionally, he/she is responsible to contribute in controlling the risk in our portfolio and support the relationship between Ayvens and outsource Collection’s agency.Responsibilities:<ul><li>Day-to-day management of accounts receivable, verbal and written communication with clients.</li><li>Handling customer queries and complaints by letter, email and telephone, received from several sources and in line with company procedure and timescales.</li><li>Establishment of effective communication routines with the Outsourced Provider with regards to the management, monitoring and reporting of debt levels and performance in line with agreed SLA’s and KPI’s.</li><li>Reconciliation of accounts with clients - when and if necessary.</li><li>Analyze portfolio exposure and assist in clientele targeting</li><li>Liaise with the Credit Risk team to ensure prompt identification of cases with increased credit risk and proposal of measures.</li><li>Assistance in communication with Central team (utp/non-utp assessments, justification of past due accounts etc).</li><li>Meet all agreed SLA’s and Key Performance Indicators (KPI’s).</li><li>Build relationships and develop the trust of the internal and external Customers.</li><li>Maintain a high level of service focus, ensuring Ayvens Service Style is adopted and always supported.</li></ul>Qualifications and skills:<ul><li>Minimum 2 years &nbsp;experience in collections.</li><li>University degree in Economics will be considered as a plus.</li><li>Sound knowledge of legal terms and procedures.</li><li>Digital literacy and tech savviness&nbsp;&nbsp;&nbsp;</li><li>Excellent command of English - verbal and written.</li><li>Being multitasking and able to prioritize and handle complex situations.</li><li>Strong listening skills</li><li>Excellent interpersonal skills – verbal and written combined with excellent communication skills.</li><li>Demonstrates initiative and motivation and acts promptly to get things done.</li><li>Dares to take a stance and express it.</li><li>Indicates swiftly when a thing can or cannot be done.</li><li>Co-operates and builds relationships in the immediate work environment.</li></ul>

Recovery & Collections Administrator

The KYC Analyst (Fixed Term Contract) is responsible for conducting the KYC Due Diligence: Initial Screening, Periodic Screening, Transaction Monitoring (TM) and Event Driven Reviews (EDRs). Responsibilities: • Assist Relationship Managers (RM) in the KYC research as part of the AML process • Serve as the main point of contact between Commercial Team and the AML Shared Service Center of the Ayvens Group (SSC). • Provide assistance/linkage between RM and SSC when required to help facilitate the CDD process • Liaise with clients to obtain necessary documents for KYC, where agreed with the RM • Provide quality check on documents provided by RM prior to being sent to the SSC • Update of the physical files in line with regulator’s and Ayvens' policy and electronic files • Provide quality check on documents provided by RM prior to being sent to the SSC Qualifications and skills: • University degree, preferably in Business Administration, Finance, Economics, or Information Systems• Minimum 2 years of relevant professional experience in banking, finance, or any similar activities • Fluency in English with both written and verbal communication• Knowledge of relevant KYC/AML/CFT regulations and best practices,• Strong analytical and research skills • Learning and Change agility • Digital literacy and tech savviness&nbsp;

KYC Analyst (Fixed Term)

Join our team as a Non‑Financial Risk Intern (First Line of Defense – LOD1). This role is designed for a final‑year student or recent graduate from a Greek university, offering hands‑on experience in managing operational risk, including Outsourced Services, RCSA, Business Continuity, Internal Controls, and Incident/Loss Management.Key Responsibilities<ul><li>Update assessment files for core non‑financial risk frameworks</li><li>Support operational incident &amp; loss recording: Log incidents, capture root‑cause data, monitor resolution.</li><li>Assist with data quality reviews and sanity checks across L1C control execution.</li><li>Provide administrative assistance for recurring or ad-hoc reporting cycles and support ad-hoc team activities.</li></ul>Qualifications &amp; Skills<ul><li>Final‑year student or recent graduate in Business Administration, Finance, Economics, Statistics or a related field from a Greek university.</li><li>Confident with Microsoft Excel (tables, filters, basic functions) and Word formatting.</li><li>Basic PowerPoint and file‑organization skills.</li><li>Highly organized and detail‑oriented</li><li>Dependable, able to manage repetitive administrative tasks with accuracy.</li><li>Clear communicator, in Greek and English, both written and verbal.</li><li>Proactive learner, curious about how frameworks like OS, RCSA, BCM.</li></ul>

LoD1 Non- Financial Risk Analyst (Fixed-Term)

Job Ads Ελλάδα, Ayvens

recovery & collections administrator

Ayvens

kyc analyst (fixed term)

Ayvens

lod1 non- financial risk analyst (fixed-term)

Ayvens

Jobily.gr

For Employers

For Job Seekers

Company