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Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Greek.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for our clients.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Greek</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Greek speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of&nbsp;#GameChangers at Concentrix Greece&nbsp;and use your communications skills in&nbsp;Italian. We are bringing Customer Advisors on board for our clients.You will learn fascinating insights into the hospitality industry while building a long-term career and developing your skills. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers.What we offer:<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries)</li><li>Opportunities for international Career through&nbsp;Concentrix&nbsp;International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Private health insurance + Dental Care</li><li>Daily meal voucher in Up Hellas card per working day</li><li>Up to 10% monthly performance bonus</li><li>Free gym and other well-being activities</li><li>Free rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>What you’ll be doing at Concentrix<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>What we’re looking for<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in&nbsp;Italian</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Italian speaking Customer Service Representative

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;German. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in German</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

German speaking Customer Service Representative

We are recruiting Customer Representative for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix&nbsp;Greece and use your communications skills in Spanish.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Spanish</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Spanish speaking Customer Service Representative

The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.Essential responsabilities<ul><li>Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals</li><li>Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement</li><li>Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement</li><li>Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards</li><li>Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives</li><li>Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge</li><li>Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals</li><li>Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability</li></ul>Candidate profile<ul><li>Bachelor's Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.</li><li>Sense of professionalism and ability to develop relationships.</li><li>Strong attention to detail.</li><li>Self-starter, sense of urgency, and works well under pressure.</li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.</li><li>Proficient in Microsoft Office.</li><li>Strong communication skills, both written and verbal</li></ul>Location:GRC Athens - Ilia Iliou 51Language Requirements:English (Required), Italian (Required)Time Type:Full time

B2B Sales Team Leader with Italian

The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.Essential Functions/Core&nbsp;Responsibilities&nbsp;<ul><li>Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management</li><li>Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation</li><li>Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary</li><li>Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization's overall strategies</li><li>Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions</li><li>Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws</li><li>Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings</li><li>Prepare documentary requirements for company lawyer handling labor-related cases, as necessary</li><li>Review Human Resources trends in the market and assist with execution of changes and improvements</li><li>Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization</li><li>May help facilitate candidate selection processes, as necessary</li></ul>&nbsp;&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>1 - 2 Years of Experience in HR field is mandatory&nbsp;</li><li>University Degree Preferred</li><li>Experience with Workday preferred</li><li>High level of integrity and confidentiality</li><li>Working knowledge of labor relations</li><li>Strong communication skills, both written and verbal</li><li>Proficient Microsoft Office skills</li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables</li><li>Self-starter, sense of urgency, and works well under pressure in a virtual environment</li><li>Strong attention to detail</li><li>Fluency in English&nbsp;</li><li>Fluency in German language C1 level is required</li><li>Possibility for hybrid work&nbsp;</li></ul>

HR Generalist with German

Are you fluent in German and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp;and use your sales skills in&nbsp;German.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Onsite Search Optimization</li><li>Content optimization</li><li>Brand findability and visibility</li><li>Monitoring and optimization of site elements</li><li>Performance Marketing</li></ul>Requirements:&nbsp;<ul><li>At least 1 year work experience in online sales&nbsp;</li><li>Fluent in &nbsp;German &nbsp;language and good command of the English language&nbsp;</li><li>A university degree in marketing, e-commerce, business administration, or a related field is preferred, but other degrees will also be considered.</li><li>Strong negotiation, communication, and presentation skills.</li><li>Proficient in Microsoft Office and general computer skills</li><li>Ability to work towards goals using teamwork, collaboration, and good time management</li><li>Familiarity with eMerchandising techniques and web analytics is a plus.</li><li>Previous experience in digital marketing and SEO is a bonus.&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>20-25% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your lunch break at our brand new corporate cafeteria&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

German speaking Marketing Partner Support Representative

Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers"Are you ready to deliver timely, accurate and professional customer service&nbsp;via phone, chat, social media and email? The target is to ensure excellent service standards and maintain high customer satisfaction.What you’ll be doing at Concentrix Greece:• Management of incoming calls, chats, messages and emails• Identify and assess customers’ needs to achieve satisfaction• Ask probing questions to identify the technical issue faced by the end user and support with the troubleshooting steps needed.• Build sustainable relationships of trust through open and interactive communication• Provide accurate, valid and complete information by using the right methods/tools• Meet personal/customer service team targets and case-handling quotas• Keep records of customer interactions, process customer accounts, and file documents• Follow communication procedures, guidelines, and policies&nbsp;What we’re looking for:<ul><li>Native/near native in Dutch</li><li>Good command in English.</li><li>Part-time employment (20h per week)</li><li>Passionate about technology and its background</li><li>Logical acumen, good analytical and integrative thinking.</li><li>Ability to quickly understand complex matters or quickly grasp a briefing content and apply it during&nbsp;&nbsp;your customer contact</li><li>Problem solving and solution oriented, you like to see things completed as expected</li><li>Stress-resilient, used to working in a fast-paced environment</li><li>You are able to stay calm during technical incidents&nbsp;</li></ul>What we offer:<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries)</li><li>Opportunities for international Career through our International Mobility program</li><li>Employee events</li><li>Private health insurance + Dental Care</li><li>3 euros meal voucher in Up Hellas card per working day</li><li>Free gym and other well-being activities</li><li>Enjoy with your lunch break at our brand new corporate cafeteria</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too.More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Dutch speaking Technical Support Customer Representative - Part Time

The Technical Support, IT Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. You will demonstrate excellent knowledge of systems analysis for hardware and software. This position will report to our local Leader.What you need to have is?<ul><li>Bachelor's Degree in related field from a four-year college or university with three to five years of relevant experience</li><li>General understanding of Network</li><li>Fluent in English</li><li>Proficient in Microsoft Office</li><li>Knowledge of Active Directory</li></ul>Nice to have:<ul><li>Knowledge of Incident response</li><li>Experience as L1/2 Technical support</li></ul>Responsibilities:<ul><li>Coordinates as smart hands with different portfolios and engineering workgroups</li><li>Perform hardware and software upgrades to peripheral equipment</li><li>Attend to break/fix engagement as required by Situation Management for technology-related problems and issues received from both internal and external clients</li><li>Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system</li><li>Perform site maintenance and safety checks of assigned equipment</li><li>Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering</li><li>Spend between 60% - 70 % of time clearing trouble tickets and work orders in a timely manner. Make necessary independent decisions to correct errors or discrepancies in trouble tickets as required</li></ul>What do you get from us?<ul><li>Great compensation package based on experience and annual increases based on performance.</li><li>A strong work/life balance with a focus that we all have – and should have – lives outside of work.</li><li>Challenging work with the opportunity to personally learn and grow.</li><li>Professional development opportunities with conferences &amp; training.</li><li>Private Insurance</li></ul>

IT Technician

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Croatian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Croatian</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Croatian Customer Support Advisor

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Job Ads Αττική - Page 38

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