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Κέντρο Εξυπηρέτησης / Call Center

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Φροντίδα Κτιρίων / Σπιτιών

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Αναζητούμε για το κατάστημα JUMBO στη Βαρυμπόμπη/ Κηφισιά:<ul><li>ΠΩΛΗΤΕΣ</li><li>ΤΑΜΙΕΣ</li></ul> Προσόντα:<ul><li>Προηγούμενη επαγγελματική εμπειρία στο λιανικό εμπόριο</li><li>Όρεξη και διάθεση για εργασία</li></ul>Σου προσφέρουμε:<ul><li>Αξιοκρατικό περιβάλλον εργασίας</li><li>Άριστες προοπτικές επαγγελματικής εξέλιξης σε σύντομο χρονικό διάστημα</li><li>Συστηματική και ευρύτατη εκπαίδευση</li><li>Σύγχρονο και ευχάριστο περιβάλλον εργασίας</li></ul> Μπορείς να αφήσεις απευθείας το βιογραφικό σου στο κατάστημα καθημερινά ή να το προωθήσεις στο e-mail:&nbsp;66hr@jumbo.gr

Πωλητές και ταμίες για το κατ/μα Βαρυμπόμπης/Κηφισιάς

Αναζητούμε για το κατάστημα&nbsp;JUMBO&nbsp;στο&nbsp;ΠΑΓΚΡΑΤΙ:<ul><li>ΠΩΛΗΤΕΣ/ΤΑΜΙΕΣ</li></ul>Εάν:Έχεις προηγούμενη επαγγελματική εμπειρία σε λιανικό εμπόριο Τι σου&nbsp;προσφέρουμε:<ul><li>Αξιοκρατικό περιβάλλον εργασίας</li><li>Άριστες προοπτικές επαγγελματικής εξέλιξης σε σύντομο χρονικό διάστημα</li><li>Συστηματική και ευρύτατη εκπαίδευση</li><li>Σύγχρονο και ευχάριστο περιβάλλον</li></ul>

Πωλητές-Ταμίες για το κατ/μα στο Παγκράτι

Αναζητάμε για το κατάστημα&nbsp;JUMBO Μεταμόρφωσης/ Ν. Φιλαδέλφειας: <ul><li>ΠΩΛΗΤΕΣ</li><li>ΑΠΟΘΗΚΑΡΙΟΥΣ</li></ul>Εάν:Έχεις προηγούμενη επαγγελματική εμπειρία στο λιανικό εμπόριοΕμείς σου προσφέρουμε<ul><li>Αξιοκρατικό &amp; σύγχρονο περιβάλλον εργασίας.</li><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Άριστες προοπτικές επαγγελματικής εξέλιξης σε σύντομο χρονικό διάστημα.</li><li>Συστηματική και ευρύτατη εκπαίδευση.</li></ul>Άφησε απευθείας καθημερινά στο κατάστημα το βιογραφικό σου ή στείλε το στο e-mail:&nbsp;23hr@jumbo.grΘα τηρηθεί απόλυτη εχεμύθεια.

Πωλητές και Αποθηκάριοι για το κατ/μα της Μεταμόρφωσης

H&nbsp;JUMBO SA&nbsp;αναζητά έναν ενθουσιώση και αναλυτικό&nbsp;SUPPLY CHAIN ASSISTANT&nbsp;με ισχυρό στατιστικό υπόβαθρο για να ενταχθεί στην ομάδα μας. Εάν έχεις πάθος για τα δεδομένα, την ανάλυση και την αποτελεσματική διαχείριση της εφοδιαστικής αλυσίδας, τότε η θέση αυτή είναι για σένα! Κύριες Αρμοδιότητες:<ul><li>Υποστήριξη στη διαχείριση και ανάλυση δεδομένων της εφοδιαστικής αλυσίδας</li><li>Συλλογή, επεξεργασία και ανάλυση στατιστικών δεδομένων για την παρακολούθηση της απόδοσης των διαδικασιών της εφοδιαστικής αλυσίδας</li><li>Βοήθεια στην ανάπτυξη προβλέψεων ζήτησης και στη βελτιστοποίηση των επιπέδων αποθεμάτων</li><li>Συνεργασία με τα τμήματα Αγοραστών και Αποθηκών για τη βελτίωση αποδοτικότητας των διαδικασιών</li><li>Υποστήριξη στη βελτιστοποίηση των διαδικασιών παραγγελιών, μεταφορών και αποθεμάτων μέσω δεδομένων</li></ul>&nbsp;Απαιτούμενα Προσόντα:<ul><li>Πτυχίο σε Στατιστική, Μαθηματικά, Οικονομικά ή σχετικό τομέα</li><li>Εμπειρία σε θέση που σχετίζεται με τη διαχείριση εφοδιαστικής αλυσίδας ή ανάλυση δεδομένων</li><li>Ικανότητα να εργάζεσαι με μεγάλα σύνολα δεδομένων και να εξάγεις χρήσιμα συμπεράσματα</li></ul>Προαιρετικά Προσόντα:<ul><li>Πιστοποίηση ή επιπλέον σπουδές σε Στατιστική Ανάλυση ή Data Science</li></ul> Η εταιρεία σου προσφέρει:<ul><li>Ευκαιρίες επαγγελματικής ανάπτυξης και εκπαίδευσης</li><li>Δυναμικό εργασιακό περιβάλλον</li><li>Συμμετοχή σε καινοτόμα έργα και διαδικασίες που ενισχύουν την αποτελεσματικότητα της εφοδιαστικής αλυσίδας</li></ul>

SUPPLY CHAIN ASSISTANT

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment?&nbsp;If your answer is yes - then read further!&nbsp; We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.&nbsp;Please note that this is an on-site position for candidates based in Athens. :)&nbsp;If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week)&nbsp;- we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>

Support Associate

Calling all team-players - are you looking for a role that could shape the future of retail? If so, then let’s talk! We are looking for&nbsp;Store Operations Associates&nbsp;to join our Wolt Market teams in Athens! 🤩We're currently hiring for our stores in the following locations:<ul><li>Marousi:&nbsp;part-time</li><li>Glyfada:&nbsp;full-time</li><li>Piraeus:&nbsp;part-time&nbsp;</li><li>Ampelokipoi:&nbsp;part-time</li></ul>What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Markets are open 7 days a week</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>What you 'll get by joining us👏🏻Wolt credits cashback benefit💙Employee assistance program👩🏽‍💻Wolt-wide training programs🥳Team budgets per year🍊Snacks at the store

Store Operations Associate - Athens (Multiple locations)

<ul><li>Employee Lifecycle Management – Oversee end-to-end processes, including onboarding, offboarding, employment changes, and payroll-related tasks, ensuring accuracy and efficiency within Workday.</li><li>Advanced HR Advisory (Tier 2 Support) – Address complex HR inquiries, provide expert guidance on employment matters, and support the team in navigating people-related challenges.</li><li>HR Program Execution – Partner with stakeholders to drive local key central HR initiatives, such as performance reviews, compensation cycles, and talent development programs, ensuring smooth implementation.</li><li>Data-Driven Decision Making – Analyze HR metrics, generate reports, and provide insights to influence strategic workforce planning and decision-making.</li><li>Employee Relations and Compliance – Handle sensitive employee relations cases with professionalism and fairness, ensuring alignment with labor laws and company policies.</li><li>HR System Optimization – Continuously refine and enhance HR systems, including Workday and Quinyx, among others, to improve efficiency, accuracy, and user experience.</li><li>Collaboration &amp; Continuous Improvement – Work closely with cross-functional teams to drive process improvements, enhance employee experience, and contribute to a positive and high-performing work culture.</li></ul>Our humble expectations&nbsp;HR expertise and experience<ul><li>Proven experience as an HR Generalist ideally in a global, scaling environment.</li><li>Strong grasp of HR best practices and hands-on experience with day-to-day people processes.</li><li>In-depth knowledge of the Greek legal landscape, including statutory employment legislation and compliance requirements. Knowledge of other legislations (Malta, Albania, Cyprus, Kosovo) will be considered an asset.</li><li>Familiarity with shift work regulations and processes is highly valued.</li></ul>Technical proficiency<ul><li>Skilled in HRIS platforms like Workday or similar and experienced in maintaining HR policies and handling compensation and benefit topics.</li><li>Passion for leveraging technology and data to optimize HR processes.</li></ul>Communication and collaboration<ul><li>Excellent interpersonal skills with the ability to build relationships across all levels.</li><li>Comfortable working in hybrid global environments using digital tools like Slack and Zoom.</li></ul>Language skills<ul><li>Full fluency in Greek and English;&nbsp;</li></ul>Mindset and attitude<ul><li>Proactive and solution-oriented, with a strong sense of ownership.</li><li>Positive team player with excellent networking and collaboration skills in diverse settings.</li></ul>

Regional HR Operations Specialist, Med

Calling all team-players - are you looking for a role that could shape the future of retail? If so, then let’s talk! We are looking for&nbsp;a&nbsp;part-time&nbsp;Store Operations Associate&nbsp;to join our Wolt Market team in Marousi! 🤩What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the&nbsp;mornings, evenings and nights,&nbsp;including weekends and holidays&nbsp;- our Wolt Market is open 7 days a week from 07:00 AM to 03:00 AM</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>Benefits👏🏻Wolt credits cashback benefit💙Employee assistance program👩🏽‍💻Wolt-wide training programs🥳Team budgets per year🍊Snacks at the store

Store Operations Associate - Marousi

Are you an experienced WFM Specialist&nbsp;with a passion for delivering exceptional service? Does designing and launching plans to increase staffing efficiency within one of Europe’s fastest-growing tech companies sound like your next adventure? If so, then we’d love to chat! Role backgroundWolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>

WFM Specialist

As a&nbsp;Regional Scheduling Lead&nbsp;in our Workforce Management (WFM) team, you will lead a group of 5-8 schedulers managing routines across 6-9 countries. Your role is pivotal in creating efficient, accurate schedules that balance operational goals. Collaborating with the Global Scheduling Lead and partnering with Planning and Intraday teams, you will ensure alignment across functions while serving as a key escalation point for complex challenges. In this position, you will refine scheduling practices, develop mid-term forecast models, and generate actionable insights from data. By simplifying processes, driving automation, and fostering continuous improvement, you will optimize scheduling accuracy and enhance service levels. Your work will ensure smooth operations, enabling our teams to meet organizational and customer needs effectively.Your Mission:<ul><li>Work with your countries and Regional counterparts to optimise our service delivery for our customers no matter where they are;</li><li>Grow and level up your team, supporting their development through the WFM Career map and beyond;</li><li>Set the scheduling strategy for the upcoming 3 months and work with our internal, shared services and outsourced teams to deliver this;</li><li>Build scalable scheduling routines, identify and highlight replication opportunities for global consistency;</li><li>Understand and interrogate our forecasts, making adjustments using your expertise and optimise our coverage to meet our SLAs, efficiency goals and resolution times;</li><li>Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices, whilst always considering our agents’ well-being;</li><li>Drive and be accountable for WFM KPI improvements (forecasting accuracy, scheduling accuracy, cycle times);</li><li>Co-own quarterly OKR target-setting with your fellow leads;</li><li>Build smaller-scale forecasts to support exceptional events, such as incidents.</li></ul>Our humble expectations<ul><li>You’re experienced as a people lead - you have at least 1 years of experience leading teams and/or 1 year in a Workforce Management role.</li><li>You’ll have created schedules in a contact centre environment in your prior roles.</li><li>You have a strong understanding of Workforce Management. You have experience in forecasting (including knowledge of different forecasting models), capacity planning, scheduling and real-time management.</li><li>You’re an independent problem solver. You’re able to identify and resolve issues independently, even in unfamiliar or ambiguous situations.</li><li>You’re a self-starter - you have a proven track record of taking ownership and creatively solving problems, while improving efficiency.</li><li>You feel confident in stakeholder management - you’re able to connect and maintain relationships with various internal teams.</li><li>You get it done. You can identify and resolve issues independently, taking initiative even under unfamiliar or ambiguous circumstances.</li><li>You are strategic and data driven - you think strategically and are able to translate strategy into operational plans, you analyse and interpret data. You have worked with BI tools before like Looker etc. and your Excel/Spreadsheets skills are advanced!</li></ul>Next stepsWe could list all the amazing things we offer - but actually, the best part about working with Wolt is the awesome group of people who you will be working with. There is never a dull day at the office and you will be a part of an energetic team in an exciting start-up environment where you will have the opportunity to grow with the company.&nbsp;If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!If you have any further questions about the position before submitting an application, you can turn to: Alexandra Richiteanu, Talent Acquisition Partner: alexandra.richiteanu@wolt.external.com&nbsp; Please note that we do not accept applications coming in via email. Please submit your application in English via our job portal.

Workforce Management Regional Scheduling Lead, South

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πωλητές και ταμίες για το κατ/μα βαρυμπόμπης/κηφισιάς

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πωλητές-ταμίες για το κατ/μα στο παγκράτι

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πωλητές και αποθηκάριοι για το κατ/μα της μεταμόρφωσης

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supply chain assistant

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support associate

Wolt Greece

store operations associate - athens (multiple locations)

Wolt Greece

regional hr operations specialist, med

Wolt Greece

store operations associate - marousi

Wolt Greece

wfm specialist

Wolt Greece

workforce management regional scheduling lead, south

Wolt Greece