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We are currently looking for a&nbsp;Customer Service Representative&nbsp;with a customer-centric mindset and enthusiasm for sales!The role - Taking the wheel at Hertz CUSTOMER ENGAGEMENT - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.SALES ADVISORY - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.PROBLEM SOLVING - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.TEAMWORK - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together!VEHICLE ADMINISTRATION - Deliver and collect vehicle in accordance to company’s procedures, to ensure rentable standard is met and any additional damage is documented upon return.Essential RequirementsYour skills - What you’ll need for a great journey&nbsp;<ul><li>Passion for customer service, with willingness to go the extra mile for customer satisfaction</li><li>Enthusiastic, flexible and positive attitude towards selling</li><li>Proficient in English and Greek. Knowledge of additional foreign languages will be considered as a plus</li><li>Valid Driving license</li><li>Willing to work on a shift rotation basis.</li></ul>Why Choose Hertz Autohellas?CUSTOMER-CENTRIC CULTURE - We don't just rent cars, we create memories. As a Customer Service Representative, you'll be at the forefront of providing exceptional service, ensuring our customers embark on their adventures with smiles and satisfaction.DYNAMIC WORK ENVIRONMENT - Say goodbye to monotony! Our office is a hub of energy, where each day brings new challenges and opportunities for growth. You'll be part of a supportive team that values creativity and collaboration.DRIVE DIVERSITY - At Hertz, we offer a car fleet that covers every taste and need. From sleek hatchbacks to spacious SUVs, our collection is as diverse as our team.BRAND RECOGNITION - Be part of an international organization with presence in 9 countries, 160 sales points, a fleet of over 55.000 vehicles and 1.700 employees at the core of its business.TRAINING - We believe in investing in our team. You'll receive comprehensive on-site and online training to master the art of sales and customer service, ensuring you have all the support needed for a smooth and confident start.DEVELOPMENT - Be the first candidate to apply and explore career development opportunities our company has to offer.Join us in making every journey an adventure!

Customer Service Representative - Athens International Airport

Η&nbsp;Βελμάρ, μία από τις μεγαλύτερες εταιρείες λιανικής στην Ελλάδα και επίσημος διανομέας και επισκευαστής αυτοκινήτων 14 μαρκών, στα πλαίσια ανάπτυξης των δραστηριοτήτων της, αναζητά&nbsp;Τεχνικό Σύμβουλο&nbsp;για το υποκατάστημα της στο&nbsp;Γέρακα.Αρμοδιότητες<ul><li>Προσφέρει εξυπηρέτηση υψηλού επιπέδου στους πελάτες της Εταιρείας</li><li>Διερευνά και επιδεικνύει ιδιαίτερο ενδιαφέρον για τις ανάγκες του πελάτη</li><li>Παραλαμβάνει και παραδίδει το αυτοκίνητο στον πελάτη</li><li>Επεξηγεί αναγραφόμενες στο τιμολόγιο χρεώσεις και εργασίες στον πελάτη</li><li>Συμβουλεύει για τυχόν μελλοντικές ανάγκες συντήρησης</li><li>Υποστηρίζει το πελατολόγιο επιλύοντας απορίες για τεχνικά ζητήματα</li><li>Αναφέρεται στον προϊστάμενο Συνεργείου</li></ul>Απαραίτητα Προσόντα<ul><li>Πτυχίο Οικονομικής, Διοικητικής Κατεύθυνσης (ΑΕΙ/ΤΕΙ) ή Τεχνικής εκπαίδευσης</li><li>Καλή γνώση Αγγλικής γλώσσας</li><li>Καλή γνώση MS Office</li><li>Επαγγελματική εμπειρία άνω των τριών ετών</li><li>Άδεια οδήγησης β’ κατηγορίας</li><li>Αποτελεσματική διαπροσωπική &amp; τηλεφωνική επικοινωνία</li><li>Πελατοκεντρική προσέγγιση</li><li>Ικανότητα συνεργασίας</li><li>Οργανωτικές ικανότητες</li></ul>Προσφέρονται<ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Δυναμικό &amp; σύγχρονο περιβάλλον εργασίας</li><li>Ευκαιρίες επαγγελματικής εξέλιξης</li></ul>

Τεχνικός Σύμβουλος - Γέρακας

We are currently seeking a highly motivated&nbsp;Sales Consultant&nbsp;to join our team in&nbsp;Marousi.&nbsp;The ideal candidate will have a passion for the automotive industry and a proven track record of sales success.Core Responsibilities:<ul><li>Meet and exceed sales targets and goals</li><li>Develop and maintain strong customer relationships</li><li>Understand the features and benefits of all vehicles in the inventory</li><li>Provide exceptional customer service and follow-up</li><li>Complete all necessary paperwork and documentation</li><li>Stay up-to-date on industry trends and best practices</li></ul>What We’re Looking For:<ul><li>Minimum of 2 years of experience in sales</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Excellent time management and organizational skills</li><li>Valid driver's license</li></ul>What We Offer:<ul><li>A competitive salary and benefits package.</li><li>A dynamic and fast-paced work environment.</li><li>Opportunities for continuous learning and professional development.</li></ul>If you are a driven and results-oriented individual who is passionate about the automotive industry, we encourage you to apply for this exciting opportunity!

Sales Consultant

Οι&nbsp;κύριες αρμοδιότητες&nbsp;του&nbsp;Συμβούλου Πωλήσεων&nbsp;είναι να:<ul><li>Προσφέρει εξυπηρέτηση υψηλού επιπέδου στους πελάτες της Εταιρείας.</li><li>Διερευνά και επιδεικνύει ιδιαίτερο ενδιαφέρον για τις ανάγκες του πελάτη.</li><li>Γνωρίζει και επικοινωνεί αποτελεσματικά τα συγκριτικά πλεονεκτήματα της μάρκας και εταιρείας που εκπροσωπεί.</li><li>Προετοιμάζει και διαπραγματεύεται προσφορές προσαρμοσμένες στις ανάγκες του πελάτη.</li><li>Κτίζει μακροχρόνιες σχέσεις εμπιστοσύνης με τους πελάτες.</li><li>Διαχειρίζεται με επιτυχία τον εταιρικό πελάτη.</li><li>Συμμετέχει σε δραστηριότητες προώθησης (Marketing events, trade shows).</li></ul>Τι χρειαζόμαστε από εσάς:<ul><li>Πτυχίο ΤΕΙ/ΑΕΙ</li><li>Προϋπηρεσία τουλάχιστον 2 ετών στις πωλήσεις στον κλάδο του αυτοκινήτου</li><li>Καλή γνώση χειρισμού Η/Υ</li><li>Καλή γνώση Αγγλικών</li><li>Προσήλωση στην επίτευξη στόχων</li><li>Πελατοκεντρική προσέγγιση</li><li>Ισχυρές επικοινωνιακές και διαπραγματευτικές ικανότητες</li></ul>Η εταιρεία σας προσφέρει:<ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Δυναμικό &amp; σύγχρονο περιβάλλον εργασίας</li><li>Ευκαιρίες επαγγελματικής εξέλιξης σε ένα κορυφαίο Όμιλο επιχειρήσεων</li></ul>

Σύμβουλος Πωλήσεων Μεταχειρισμένων Αυτοκινήτων

Autohellas&nbsp;is seeking for a&nbsp;Leasing Administrator&nbsp;to join its strong team!Core Responsibilities<ul><li>Effectively communicate with staff in other departments and with external contacts.</li><li>Performing administrative tasks quickly and accurately including:</li></ul><ol><li>Completing and sending contracts &amp; annexes</li><li>Cordinating cars’ deliveries and orders</li><li>Communication with Dealers daily</li><li>Management of buyback agreements</li><li>Issuance of green cards</li></ol><ul><li>Organizing and storing paperwork, documents and computer-based information.</li></ul>Requirements<ul><li>Holder of a Bachelor’s degree</li><li>Minimum 3 years of experience in a commercial environment and administrative role</li><li>Excellent written and verbal communication in Greek and English</li><li>Proficiency in Microsoft Office</li><li>Customer service oriented</li><li>Good time management and organizational skills</li><li>Ability to work in a fast-paced environment with a variety of tasks</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Leasing Administrator

Autohellas Hertz&nbsp;is seeking for a&nbsp;Leasing Sales Executive&nbsp;to join its strong&nbsp;Leasing Sales team&nbsp;in&nbsp;Athens!The&nbsp;LSE’s&nbsp;main&nbsp;responsibilities&nbsp;will be:<ul><li>Successfully creating business from new and existing customer accounts</li><li>Effectively communicating on a daily basis with prospect clients in order to widen clientele basis</li><li>Conducting sales visits, presenting Hertz Portfolio and benefits to prospect and existing clients</li><li>Identifying client needs and suggest appropriate products/services mix</li><li>Preparing offers and negotiating with clients</li><li>Administrating all relevant documents</li><li>Building strong rapport with customers</li><li>Keeping updated with the Car industry for Light Commercial Vehicle &amp; Private Commercial</li><li>Meeting and exceeding sales targets</li><li>Reporting to Commercial Manager</li></ul>Requirements<ul><li>Preferably holder of a Bachelor degree in Management/Business Administration and/or Marketing and/or Economics</li><li>A minimum of 3 years in Sales and/or Business Development within services-oriented environment with proven track record</li><li>Proficient use of English in written and oral communication</li><li>Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems</li><li>Strong communication &amp; negotiation skills and ability to find and approach decision makers</li><li>Ability to work under tight deadlines</li><li>Dynamic personality and in the same time team player</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Leasing Sales Executive

Οι κύριες αρμοδιότητες του Ασφαλιστικού Συμβούλου είναι να:<ul><li>Αναγνωρίζει νέες επιχειρηματικές ευκαιρίες και προσελκύει νέους πελάτες</li><li>Διατηρεί, διαχειρίζεται και αναπτύσσει σχέσεις πωλήσεων με υπάρχοντες πελάτες</li><li>Δημιουργεί ένα δίκτυο επαφών και αναπτύσσει ισχυρές σχέσεις με πιθανούς μελλοντικούς πελάτες</li><li>Επιτυγχάνει υψηλούς στόχους πωλήσεων</li><li>Διαμορφώνει, αποστέλλει και παρακολουθεί προσφορές σε υποψήφιους πελάτες</li><li>Προσφέρει υψηλής ποιότητας εξυπηρέτηση πελατών</li></ul>Τι χρειαζόμαστε από εσάς:<ul><li>Πτυχίο ΤΕΙ/ΑΕΙ</li><li>Επιθυμητή η εμπειρία στις ασφαλιστικές πωλήσεις ή σε σχετικό τομέα</li><li>Εξαιρετικές επικοινωνιακές και διαπραγματευτικές ικανότητες</li><li>Ισχυρές δεξιότητες ανάλυσης και επίλυσης προβλημάτων</li><li>Ικανότητα να εργάζεστε ανεξάρτητα και ως μέρος μιας ομάδας</li><li>Υπευθυνότητα και επαγγελματισμός</li><li>Καλή γνώση Αγγλικών</li><li>Καλή γνώση χειρισμού Η/Υ</li></ul>Η εταιρεία σας προσφέρει:<ul><li>Ανταγωνιστικό πακέτο αποδοχών &amp; bonus scheme</li><li>Δυναμικό &amp; σύγχρονο περιβάλλον εργασίας</li><li>Ευκαιρίες επαγγελματικής εξέλιξης</li></ul>

Ασφαλιστικός Σύμβουλος

A Customer Care Specialist is the primary point of contact for customers’ requests and responsible for an excellent customer After Sales experience.Core Responsibilities<ul><li>Be the primary point of contact for customer requests and inquiries.</li><li>Track and follow customer cases to ensure they are closed in an efficient and timely manner.</li><li>Respond to inquiries about services offering expert advice on a range of car-related matters.</li><li>Resolve issues as they arise addressing customer concerns in a professional and timely manner.</li><li>Deliver a great customer service experience and continuously and enhance customer satisfaction.</li><li>Provide administrative assistance as needed.</li></ul>Qualifications<ul><li>University degree</li><li>Exceptional communication and skills of problem solving</li><li>Strong target-oriented approach</li><li>Strong organizational skills</li><li>Technical background and familiarity with Automotive industry will be considered a plus</li><li>Ability to perform under pressure and meet tight deadlines</li><li>Pro-active and dynamic working approach</li><li>Very good communication in English, both in writing and speaking</li><li>Excellent knowledge of MS Office</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Customer Care Specialist (After Sales)

As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp;&nbsp;Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize.&nbsp;&nbsp;Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support daily operations at point of sales (POS) activities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Follow brand CRM procedures to recruit and retaining customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible to acknowledge/record all customer complain and issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain positive relationship with department store floor managers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Using live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store If you feel excited by this job opportunity, then go through the below job criteria and you are one step closer to joining L’Oréal Hellas:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience in customer service (preferably in the Beauty sector)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong customer service mindset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Digitally savvy – you pick up digital tools quickly and know how to be effective using social media·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Embrace change as this role has room to grow and so does the successful candidate·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Convey passion and master story telling verbally and through your writing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Connect with our clients to provide good solutions and after sales/clientele·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays (except Christmas day)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply!&nbsp;What’s in it for you?&nbsp;We offer you an exciting position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.&nbsp;With its unique international portfolio of 34 diverse and complementary brands, the Group generated sales amounting to 29.8 billion euros in 2019. As the world’s leading beauty company, L’Oréal is present across all distribution networks: mass market, department stores, pharmacies and drugstores, hair salons, travel retail and branded retail. Research and innovation, are at the core of L’Oréal’s strategy, working to meet beauty aspirations all over the world and attract one billion new consumers in the years to come. L’Oréal’s sustainability commitment “L’Oréal for the Future” sets out ambitious sustainable development objectives across the Group’s value chain.&nbsp;&nbsp;

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