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Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

Newrest Hellas, part of the international&nbsp;Newrest Group, a global leader in catering and hospitality services operating in more than 50 countries, is launching the&nbsp;Graduate Program 2025 – Future Leaders Edition.We are looking for&nbsp;recent graduates or final-year students&nbsp;who are proactive, organized, and eager to take their first professional step in a dynamic and multicultural environment.This&nbsp;paid, full-time program&nbsp;aims to train future&nbsp;supervisors and team leaders, combining hands-on experience, active participation in&nbsp;operational projects, and continuous learning through mentoring and coaching by experienced professionals.As a Graduate Trainee, you will:<ul><li>Work closely with our teams and support daily operations.</li><li>&nbsp;Participate in internal projects&nbsp;focused on process improvement and efficiency.</li><li>Learn the fundamentals of&nbsp;team and project management.</li><li>Use&nbsp;Excel&nbsp;and data tools to collect, organize, and analyze information.</li><li>Gain real exposure to how an international organization operates across departments.</li></ul>Profile<ul><li>University degree&nbsp;(or final-year student)</li><li>Interest in&nbsp;team and project management&nbsp;</li><li>&nbsp;Good knowledge of Excel&nbsp;and data organization</li><li>&nbsp;Fluent English&nbsp;(required)</li><li>&nbsp;Proactive attitude, responsibility, and willingness to learn</li><li>Strong teamwork and communication skills</li></ul>Benefits:<ul><li>A&nbsp;12-month structured and paid training program&nbsp;</li><li>Hands-on field experience and participation in real projects</li><li>Continuous support and mentoring from experienced professionals</li><li>A multicultural and collaborative environment</li><li>Clear opportunities for professional development and future leadership roles</li></ul>

Newrest Graduate Program – Future Leaders

Η Newrest ,ένας από τους κορυφαίους παρόχους υπηρεσιών σίτισης με ειδίκευση στο αεροπορικό catering στην Ελλάδα και σε 56 άλλες χώρες του κόσμου με έδρα τον Διεθνή Αερολιμένα Αθηνών, αναζητά Επιμελητές Εφοδίων Πτήσης που θέλουν να γίνουν μέρος της ομάδας μας. Κύριες Αρμοδιότητες:<ul><li>Ο Επιμελητής Εφοδίων Πτήσης είναι υπεύθυνος για την έγκυρη και έγκαιρη τροφοδοσία των πτήσεων ευθύνης του.&nbsp;&nbsp;</li><li>Κύρια καθήκοντά του είναι:</li><li>Ο έλεγχος των τρόλεϊ για τον εντοπισμό τυχόν ελλείψεων γευμάτων ή άλλων προϊόντων, η συμπλήρωσή τους και η διασφάλιση ότι όλα τα προϊόντα περιλαμβάνονται στα τρόλεϊ, σύμφωνα με το πλάνο φόρτωσης της αεροπορικής εταιρείας</li><li>Ο έλεγχος, επάνω στο αεροσκάφος&nbsp;μαζί με το πλήρωμα, των παραδιδόμενων ειδών και η παραλαβή του υπογεγραμμένου δελτίου αποστολής</li><li>Η παραλαβή και παράδοση παραγγελιών τελευταίας στιγμής "last minute order"</li><li>Η παροχή βοήθειας στο τμήμα συσκευασίας, όταν αυτό κριθεί απαραίτητο, ώστε να διασφαλιστεί η έγκαιρη παράδοση των τρόλεϊ</li><li>Η άμεση επικοινωνία οποιουδήποτε προβλήματος στον Προϊστάμενο βάρδιας και η πιστή εφαρμογή των διορθωτικών ενεργειών που θα του υποδειχθούν</li><li>Η τήρηση όλων των κανόνων ασφαλείας καθώς και των κανόνων ασφάλειας στην εργασία.</li><li>Ο έλεγχος του οχήματος πριν την χρησιμοποίησή του και η συμπλήρωση της αντίστοιχης ηλεκτρονικής αναφοράς μέσω κινητού τηλεφώνου&nbsp;</li><li>Η χρήση όλων των μέσων ατομικής προστασίας που χορηγούνται από την εταιρεία και η έγκαιρη ενημέρωση για αντιακτάστασή τους σε περίπτωση φθοράς.</li><li>Η ορθή τήρηση του πλάνου εργασίας ως προς τις ημέρες και την ώρα έναρξης της βάρδιας</li><li>Η πραγματοποίηση άλλων καθηκόντων που μπορεί να ανατεθούν</li></ul>ProfileΤι αναζητάμε σε εσένα:<ul><li>Απολυτήριο Λυκείου</li><li>Δίπλωμα οδήγησης Β' κατηγορίας</li><li>Γνώση της Αγγλικής γλώσσας</li><li>Δυνατότητα εργασίας με κυλιόμενα ρεπό &amp; βάρδιες&nbsp;</li></ul>Παροχές:<ul><li>Ευκαιρίες Επαγγελματικής Εξέλιξης</li><li>Μετακίνηση:&nbsp;Παροχή δωρεάν κάρτας απεριορίστων διαδρομών ΟΑΣΑ για άνετη πρόσβαση στον χώρο εργασίας.</li><li>Δωρεάν Παροχές Εστίασης:&nbsp;Καφές, σνακ και φαγητό στο εστιατόριο προσωπικού της εταιρείας.</li><li>Επιπλέον Παροχές:&nbsp;Πρόσθετες παροχές που προσαρμόζονται ανάλογα με την περίοδο απασχόλησης.</li></ul>Αν επιθυμείτε να εργαστείτε σε έναν από τους κορυφαίους εργοδότες στον χώρο της τροφοδοσίας και πληροίτε τα παραπάνω κριτήρια, σας ενθαρρύνουμε να κάνετε την αίτησή σας άμεσα.

Επιμελήτης εφοδίων Πτήσης

Αρμοδιότητες:<ul><li>Υπεύθυνος Διαχείρισης Συμβάσεων Δημοσίων Εργων</li><li>Αριστος γνώστης περί της νομοθεσίας των Δημοσίων Εργων&nbsp;Ν.4412/2016, Ν.3669/2008</li><li>Διασφάλιση εκτέλεσης των έργων σύμφωνα με τις συμβατικές υποχρεώσεις των Αναδόχων Κατασκευής.</li><li>Προετοιμασία προσχεδίων και έλεγχος συμβολαίων μεταξύ του ΚτΕ και των Αναδόχων Κατασκευής</li><li>Σε συνεργασία με την Διοίκηση των έργων, διενέργεια γνωμοδοτήσεων&nbsp;σχετικά με τις αξιώσεις, των τροποποιήσεων, και απαιτήσεων των Αναδόχων</li><li>Διασφάλιση γραπτών ειδοποιήσεων, συγκαταθέσεων, πιστοποιήσεων και εγκρίσεων</li><li>Διασφάλιση ότι δεν θα ληφθούν μέτρα που θα απαλλάσσουν τους Αναδόχους από τις υποχρεώσεις τους βάσει της Σύμβασης, εκτός εάν αναφέρεται σε αυτήν.</li><li>Διατήρηση αρχείου στοιχείων που έχουν προστεθεί ή διαγραφεί από κάθε σύμβαση και τους λόγους αυτών</li></ul>&nbsp;Απαιτούμενα Προσόντα:Διπλωματούχος ή Πτυχιούχος Μηχανικός, με γενική επαγγελματική εμπειρία μεγαλύτερη των δέκα (10)&nbsp;ετώνΑνω της 5ετίας&nbsp;εμπειρία στη διαχείριση ή εκτέλεση Δημοσίων Συμβάσεων&nbsp;Αριστος γνώστης Ελληνικών και ΑγγλικώνΑριστος γνώστης MS Office

Υπεύθυνος Διαχείρισης Συμβάσεων Δημοσίων Εργων

RESPONSIBILITIES:<ol><li>Supports the portfolio management team in planning, tracking, analysis, and reporting of projects/programs, including dashboard maintenance.</li><li>Collaborates with Project/Program Management team to drive consistency of the project scheduling approach to facilitate accuracy in project execution and reporting.</li><li>Monitors and reports progress against project milestones in order to identify decision points, project life-cycle and other project events.</li><li>Ensures that live project plans/schedules are updated on a timely basis.</li><li>Proposes delay recovery actions, where necessary.</li><li>Prepares the regular monthly progress reports with project analysis and recommendations, addressing critical issues to ensure timely project completion.&nbsp;</li><li>Assist in defining and implementing schedule software (MS Project, Primavera, or specific program mandated software, etc.) management processes and procedures regarding scheduling conflicts/changes.</li></ol>EDUCATION:<ol><li>BS/BA in Engineering or other relevant major</li><li>Fluently Greek and English Language</li></ol>MINIMUM EXPERIENCE/SKILLS:<ol><li>Five (5) years of demonstrated experience managing a schedule for an engineering program involving hardware and software development and multiple sub-components.</li><li>Superior interpersonal and demonstrated facilitation skills, including the ability to motivate and influence others, build effective interpersonal relationships, and be able to foster and contribute to a positive and productive team environment</li><li>Creative and innovative, demonstrate flexibility and adaptability in work style to better respond to multiple requests/tasks and handle sudden changes in priorities. Able to embrace and participate in change initiatives</li><li>Strong organizational, analytical, verbal &amp; writing skills, to include solid experience in writing functional and technical specifications.</li></ol>SOFTWARE SKILLS:<ol><li>Primavera P6, P3 and MS Project</li></ol>LOCATION: Athens

Scheduler

Αναζητούμε έναν αφοσιωμένο Ναυαγοσώστη για να ενταχθεί στην ομάδα μας. Θα είστε υπεύθυνη/ος για τη διασφάλιση της ασφάλειας των επισκεπτών στις πισίνες και στις παραλίες του θερέτρου μας, ενώ θα προσφέρετε εξυπηρέτηση στους πελάτες μας σε θέματα που αφορούν την Ναυαγοσωστική.Κύριες Αρμοδιότητες:<ul><li>Επιτήρηση Χώρων:&nbsp;Παρακολούθηση περιοχών κολύμβησης και παραλίας, διασφαλίζοντας την τήρηση των κανόνων ασφαλείας</li><li>Αντιμετώπιση Έκτακτων Αναγκών:&nbsp;Άμεση δράση σε περιπτώσεις ατυχημάτων ή τραυματισμών</li><li>Συμμόρφωση με Κανόνες:&nbsp;Εφαρμογή κανονισμών για την ασφάλεια των επισκεπτών</li><li>Συντήρηση Εξοπλισμού: Έλεγχος και συντήρηση του εξοπλισμού ναυαγοσωστικής</li><li>Εξυπηρέτηση Πελατών:&nbsp;Παροχή επαγγελματικής και ευγενικής υποστήριξης στους επισκέπτες</li><li>Αναφορές:&nbsp;Τεκμηρίωση περιστατικών και ενημέρωση της διεύθυνσης</li><li>Συμμετοχή σε Εκπαιδεύσεις:&nbsp;Διατήρηση πιστοποιήσεων και συμμετοχή σε προγράμματα εκπαίδευσης</li></ul>Απαραίτητα Προσόντα:<ul><li>Έγκυρη Πιστοποίηση Ναυαγοσώστη από αναγνωρισμένο φορέα</li><li>Πιστοποίηση CPR και Πρώτων Βοηθειών (απαραίτητη)</li><li>Ισχυρές ικανότητες κολύμβησης και σωματική αντοχή</li><li>Ικανότητα διαχείρισης πίεσης και άμεσης ανταπόκρισης σε έκτακτες ανάγκες</li><li>Εξαιρετικές επικοινωνιακές και διαπροσωπικές δεξιότητες</li><li>Προηγούμενη εμπειρία σε αντίστοιχη θέση θα εκτιμηθεί</li></ul>Τι Προσφέρουμε:<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Ευκαιρίες επαγγελματικής εξέλιξης</li><li>Ένα υποστηρικτικό και συνεργατικό εργασιακό περιβάλλον</li><li>Προσφέρεται διαμονή (μόνο για εργασία στα resorts) και διατροφή</li></ul>

Ναυαγοσώστης - Αττική

Join our vibrant team, where your role goes beyond mere data entry. You will engage in extensive communication with MSC Agencies all around the world and our Headquarters, becoming a vital link in our global network.&nbsp;Skills &amp; Requirements:Oral and written English proficiencyMicrosoft Office 365 knowledgeEagerness to work in a collaborative, team-oriented environmentFlexibility to work in shifts, adapting to global time zones Your Growth Path: At MSC, we don't just offer a job; we promise a career path filled with learning and development opportunities. From comprehensive initial training to ongoing educational initiatives, we are committed to your professional development. Our induction classes are designed to seamlessly integrate you into our way of life at MSC. By joining MSC, you become part of a family of over 150,000 employees worldwide. At MSC, the world's leading shipping company, the possibilities are endless. We offer a vibrant, multicultural environment where your ideas are valued, and your personal growth is as much a priority as professional development. Take the leap – join MSC Service Center Greece and shape your future with us!Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Data Processing Specialist

Intellectica is recruiting a highly motivated&nbsp;Product Manager&nbsp;on behalf of a leading manufacturer and distributor of medical products with a 30-year presence in the Greek market. Based in Acharnes, Attiki, Greece, and reporting directly to the Operations Manager, the successful candidate will support cross-functional operations in Product Management, Procurement, and Marketing, coordinating product documentation, managing supplier communications, contributing to marketing efforts, and driving workflow improvements through process optimization and digital tools.Key activities and responsibilities of this role include:<ul><li>Maintaining up-to-date product documentation, including technical files, specs, certifications, artworks, usage instructions, and packaging materials</li><li>Coordinating with international suppliers on offers, orders, product specifications, artwork approvals, and documentation management</li><li>Supporting technical and regulatory documentation for tenders, sales teams, and export markets</li><li>Participating in product development initiatives and monitoring item-level KPIs and profitability metrics</li><li>Collaborating with the marketing team on product presentations, brochures, promotional materials, and campaigns</li><li>Reviewing and optimizing technical content for internal and external use, including packaging and marketing assets</li><li>Assisting with stock forecasting and working closely with the Supply Chain team and external procurement partners</li><li>Contributing to workflow optimization by applying AI tools, ERP systems, and automation practices in daily tasks</li><li>Any other task that may be required from time-to-time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>A Bachelors’ Degree</li><li>At least 3 years of experience in operations, procurement, product development, or marketing, preferably within a fast-paced environment</li><li>Proficiency in the MS Office Suite</li><li>Familiarity with ERP systems and commercial operations; experience with Power BI is considered a strong plus</li><li>Tech-driven mindset with interest in AI tools and automation to enhance operational workflows</li><li>Fluent in English and Greek, with excellent written and verbal communication skills</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>&nbsp;Strong attention to detail and organizational skills, especially in managing technical documentation</li><li>Proven ability to manage multiple tasks and projects across functions</li><li>Effective communicator and team player, able to collaborate cross-functionally</li><li>Analytical mindset with solid negotiation and decision-making skills</li><li>Self-motivated and able to work independently in a fast-paced environment</li></ul>

Product Manager int-0365

Intellectica is recruiting a passionate and talented&nbsp;Designer&nbsp;on behalf of a leading London-based architecture and design studio, that provides architectural services across a wide range of project types. Based in Athens, Greece, and reporting to both the Lead Architect and the Managing Director, the successful candidate will contribute to the development of high-quality design solutions, primarily for residential, commercial and office interior projects.Key activities and responsibilities of this role include:<ul><li>Supporting the design and development of creative concepts for residential, commercial, and interior projects</li><li>Producing accurate and detailed 2D and 3D drawings using ArchiCAD (2024), aligned with project goals and design direction</li><li>Collaborating with senior team members to develop and refine design presentations and technical documentation</li><li>Assisting in the creation of feasibility studies, mood boards, and visual presentations to clearly communicate design intent to clients</li><li>Coordinating with internal team members and external consultants or suppliers as required throughout the project</li><li>Contributing to the maintenance of design quality across all stages of the project lifecycle</li><li>Staying informed about current design trends, materials, and innovative techniques, especially in the residential and interior design domains</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ Degree in Architecture, Interior Design, or a related field</li><li>At least 3 years of experience in architectural design working in an architectural or design studio, with a strong focus on residential and office interior projects</li><li>Proficiency in&nbsp;ArchiCAD&nbsp;(2024) and/or other relevant 2D &amp; 3D software</li><li>Familiarity with the Adobe Creative Suite (Photoshop, InDesign, Acrobat)</li><li>Strong rendering skills will be highly appreciated</li><li>Fluency in both Greek and English (written and spoken)</li></ul>Core competencies of a successful candidate:<ul><li>Ability to think outside the box by generating innovative design concepts</li><li>Can-do attitude showing willingness to take on responsibilities and go the extra mile</li><li>A genuine enthusiasm for architectural design and a strong interest in staying updated with industry trends</li><li>Exceptional communication and interpersonal skills</li></ul>Apply Now

Designer int-0348

Based in Athens, Greece, and reporting directly to the CEO, the successful candidate will play a key role in leading and expanding the company’s international market presence by driving export growth.Key activities and responsibilities of this role include:<ul><li>Developing and implementing comprehensive export strategies to enhance the company’s footprint in existing markets and penetrate new international territories</li><li>Identifying and evaluating new business opportunities, partnerships, and distribution channels to drive export growth</li><li>Building and maintaining strong relationships with international clients, distributors, and partners to ensure long-term collaboration and success</li><li>Analyzing market trends, customer needs, and competitive landscapes to inform and adjust export plans effectively</li><li>Ensuring compliance with all international trade regulations, export laws, and customs requirements across various regions</li><li>Collaborating closely with supply chain, logistics, marketing and operations teams to ensure efficient and cost-effective delivery of products to international markets</li><li>Leading, mentoring, and developing the export sales team, fostering a results-driven and customer-centric culture</li><li>Traveling abroad frequently to meet with key clients, explore new markets, and oversee international operations</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in International Business, Marketing, Supply Chain Management, or a related field; an MBA will be a plus</li><li>Proven experience, at least 7 years, in a senior export or international business development role within the&nbsp;FMCG sector</li><li>Experience working across multiple international markets with an understanding of cultural nuances, consumer behaviors, and regulatory requirements to optimize market entry and expansion strategies</li><li>Strong track record of driving export sales growth and&nbsp;entering new international markets</li><li>Familiarity with Microsoft Office suite</li><li>Fluent in English and Greek (both written and verbal); proficiency in additional languages is a plus</li><li>Willingness to travel abroad frequently&nbsp;to engage with international partners and explore new market opportunities</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication skills; personable and engaging</li><li>Exceptional negotiation skills; proven ability to negotiate high-value contracts, pricing structures, and distribution agreements while ensuring mutually beneficial outcomes for all parties involved</li><li>Strategic thinker with a proactive approach and a can-do attitude; forward-thinking professional with the ability to anticipate market trends, identify business opportunities, and implement solutions that enhance global sales performance</li><li>Strong leadership skills; capable of motivating, coaching, and developing high-performing teams</li></ul>

Exports Director int-0284

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