Πληροφορική

Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Αποθήκη / Logistics

Κέντρο Εξυπηρέτησης / Call Center

Διοίκηση Επιχειρήσεων

Εταιρικές Πωλήσεις

Επαγγέλματα Υγείας

Εστίαση

Άλλο

Βιομηχανική Παραγωγή

Νομικές Υπηρεσίες

Μεταφορές

Marketing

Γραμματειακή Υποστήριξη

Ανθρώπινο Δυναμικό / HR

Ναυτιλία

Εκπαίδευση

Αερομεταφορές

ΜΜΕ / Social Media

Αισθητική / Κομμωτήριο

Φροντίδα Κτιρίων / Σπιτιών

Προσωπικό Ασφαλείας

Τηλεπικοινωνίες

Τέχνες / Πολιτισμός

Τουρισμός / Ξενοδοχεία

Εργάτες

Αθλητισμός / Fitness

Φροντίδα Ενήλικων / Παιδιών

Φροντίδα Ζώων

LastWeek

LastThreeDays

Today

Aoristou

Internship

Orismenou

FullTime

Hybrid

OnSite

Remote

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions,&nbsp;offers you:Career Growth&nbsp;– Become part of a team that fosters growth, learning, and personal development.Supportive Culture&nbsp;– Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology&nbsp;– Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleAs a CRM Solutions Consultant, you’ll play a key role in designing and delivering tailored solutions using Microsoft Dynamics 365. You'll collaborate with cross-functional teams and stakeholders to ensure that technology genuinely supports business growth.🟩Your Mission<ul><li>Client Interaction &amp; Requirement Analysis: Collaborate with clients to gather requirements and understand their business needs.</li><li>Configuration &amp; Customization: Design and configure Dynamics 365 solutions to meet client specifications and enhance user experience.</li><li>Project Lifecycle Management: Guide clients through the implementation process from start to finish, ensuring timely delivery and quality outcomes.</li><li>System Testing &amp; Troubleshooting: Perform testing to ensure solutions meet expectations and resolve any issues during implementation.</li><li>Training &amp; Support: Provide client training and ongoing support to ensure smooth use of Dynamics 365.</li><li>Continuous Improvement: Stay updated with Dynamics 365 features and recommend improvements to keep client solutions efficient and current.</li></ul>🟨What You Offer<ul><li>Βachelor’s degree in computer science, Software Engineering, Economics, Business Administration or another related field.</li><li>3+ years of experience with Microsoft Dynamics 365 CRM (Sales, Customer Service, or other modules).</li><li>Strong configuration and customization skills in Dynamics 365, with the ability to implement and optimize CRM solutions.</li><li>Proven experience in gathering client requirements and translating them into effective CRM solutions.</li><li>Solid understanding of CRM processes and workflows, with the ability to analyze and improve business operations.</li><li>Excellent communication skills, able to collaborate with clients and internal teams, and explain technical concepts clearly.</li></ul>🌟A great asset• Prior experience in implementing Microsoft Dynamics D365 CRM• Knowledge of Microsoft Power Platform (Power Apps, Power BI, Power Automate).• Valid Microsoft certifications – advantage🟫What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

CRM Solutions Consultant (Microsoft Dynamics 365)

Epsilon CSA, member of Epsilon Net,&nbsp;the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth&nbsp;– Join a team where you can develop, learn, and evolve.Supportive Culture&nbsp;– Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence.Top Clients &amp; Technology&nbsp;– Work with the best professionals in the development sector and cutting-edge toolsAs a&nbsp;.NET Desktop Engineer at ESCA software team:📌 Your mission:<ul><li>Design and develop innovative desktop software products (WMS solutions) and components that make a difference.</li><li>Collaborate with managers &amp; analysts to understand the scope of projects.</li><li>Write efficient and reliable code in C# and .NET that meets project requirements.</li><li>Tackle technical challenges with creativity and flair, delivering results within deadlines.</li><li>Conduct thorough testing and validation (including user acceptance testing - UAT).</li><li>Upgrade information flows and applications using cutting-edge architecture and tools.</li></ul>📚What You Need:<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li><li>2-3 years of experience in .NET desktop application development (WinForms or WPF).</li><li>Proficiency in C#, .NET Framework/.NET Core.</li><li>Strong knowledge of SQL Server and relational databases.</li><li>Experience in developing and consuming web services (RESTful APIs).</li><li>Familiarity with version control systems (e.g., Git).</li><li>A solid command of English (both written and spoken) and a genuine passion for programming.</li><li>Team player attitude and attention to detail.</li></ul>🌟Bonus points if you have:<ul><li>Experience with Xamarin or .NET MAUI for cross-platform/mobile development.</li><li>Knowledge of reporting tools such as Telerik Reporting, Crystal Reports, RDLC, or DevExpress.</li></ul>What We Offer:💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

ESCA_ .NET Desktop Engineer

Epsilon Net,&nbsp;the largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions,&nbsp;offers you:Career Growth&nbsp;– Join a team where you can develop, learn, and evolve.Supportive Culture&nbsp;– Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence.Top Clients &amp; Technology –&nbsp;Work with the best professionals in the development sector and cutting-edge toolsAs an Oracle Developer - Apex:📌Your mission:• Design, develop, and maintain Oracle APEX applications• Optimize SQL Queries, implement PL/SQL stored procedures and functions• Collaborate with analysis and consulting teams to understand functional requirements• Develop functional, user-friendly interfaces• Ensure performance, security and scalability of applications• Debugging, testing and documentation📚What You Need:• 3+ years of experience in developing business applications using APEX (Oracle Application Express)• Very good knowledge and experience in Oracle tools and technologies, SQL, PL/SQL, Oracle RDBMS.• Experience in HTML, CSS, JavaScript and RESTful services• Desirable programming experience in Oracle Forms, Reports.• Bachelor's degree from a college or university in Computer Science, Computer Science or related field• Very good knowledge of English language• Knowledge and/or experience in developing human resource management, payroll or time and attendance applications will be taken seriously🌟Bonus points if you have:• Knowledge and/or experience in developing human resource management, payroll or time and attendance applicationsWhat We Offer:💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Fully remote working model.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Oracle Developer- ΑPEX Athens 

We are looking for a Product Data Analyst (m/f/d) to collaborate with our product squads, using data to build a flawless product experience. You will join the Product Data Team and work closely with PMs, designers, UX researchers, developers, and other data functions to discover new product opportunities, validate hypotheses, and launch valuable features to our users.Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun.&nbsp; Are you ready for your next ride?YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Providing&nbsp; expertise and collaborating with stakeholders to generate new product feature ideas and improvements, and also estimating the potential impact of planned projects.</li><li>Continuously engaging with the product squads to gain an understanding of the problems that need to be solved, gathering requirements, and defining the best deliverables to match the business needs.</li><li>Having full ownership of your analysis, from ideation to communication of results and making recommendations to all levels of the company including senior management and prioritization committees.</li><li>Developing and evaluating A/B test experiments or other analyses to measure and report the performance of released features, ensuring that we are launching the correct changes and features in our apps.</li><li>Working closely with our developers and data engineers to create and capture data that is aligned with the business logic and allows modeling and analysis.</li><li>Being involved throughout the complete product lifecycle in order to guarantee a data-driven process.</li><li>Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data.</li><li>You will have the opportunity to steer our products, which kind of features should be developed, and which changes should be made to solve hundreds of thousands of users' daily needs.</li></ul>TO BE SUCCESSFUL IN THIS ROLE:<ul><li>You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results</li><li>Degree in Mathematics, Statistics, Economics, Computer Science, Engineering, or other fields with a strong mathematical-statistical background</li><li>3+ years experience in working as a Data Analyst in a data-driven analytics environment, preferably within tech product organizations, having direct contact with stakeholders.</li><li>Exceptional analytical skills, lateral thinking, and proven experience in solving highly challenging problems.</li><li>Very good knowledge of SQL,&nbsp;databases, and statistical programming tools (e.g. Python, R) so that exploratory analyses can be performed, reports created and ETLs maintained</li><li>Good understanding and hands-on experience in&nbsp;analyzing and interpreting A/B test results, backed by statistical knowledge.</li><li>Experience in working with data visualisation tools (e.g.Tableau, Qlikview) and event tracking (e.g. Mixpanel, GA, Firebase)</li><li>You are able to communicate findings in a concise and clear manner&nbsp;to a wide variety of stakeholders to support data-driven decision making by using data visualisation and storytelling and have excellent English communication skills.</li></ul>BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Flexible working arrangements</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health Insurance</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Product Data Analyst

At FREE NOW we are at an exciting point in our history - we are building a world-class product that is being used daily by more than a million people. We are a part of one of the most dynamic spaces for innovation in today's world: shaping mobility. Our daily business is solving large-scale, complex problems – and we love it!We are keen on hiring a&nbsp;Senior Machine Learning Engineer&nbsp;(m/f/d) to productionise machine-learning models, implement services, and help grow our data science infrastructure. By being part of the Marketplace department, you will work closely with our Product Managers, Data Analysts, Data Scientists, Software Engineers and other Machine Learning Engineers to enable our business to make even smarter and more efficient pricing decisions.With us, you will stretch, learn and grow in a creative, diverse, and collaborative environment that encompasses more than 70 nationalities and 11 markets across Europe. Don’t join FREE NOW because of our perks or great office locations, join us if you can’t wait to disrupt the mobility industry with us!YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Designing and developing high-performance, data-driven systems in a distributed infrastructure to determine the best pricing offers to our passengers and drivers and achieve a balanced marketplace.</li><li>Working with large, interesting data sets including historical, real-time and third-party data streams.</li><li>Exposing machine learning models and data pipelines via resilient and performant APIs.</li><li>Implementing and optimising solutions to some of our most business critical problems as part of a cross functional team consisting of Data and Software Engineering professionals.</li><li>Enhancing the Data Science Software infrastructure in close collaboration with a diverse group of Data experts.</li><li>Maintaining, improving and monitoring mature CI/CD pipelines in our testing and production environments.</li><li>Championing best practices across the organisation and fostering an environment of growth and technical excellence</li></ul>Our Tech Stack: SQL| Python | Airflow | Java | Kubernetes | Kafka Streams| AWS &amp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://stackshare.io/free-now">&nbsp;more</a>TO BE SUCCESSFUL IN THIS ROLE:<ul><li>You are experienced training, deploying, serving and monitoring Statistical/Machine Learning models on large-scale datasets in production.</li><li>You have experience with streaming technologies and real-time data processing</li><li>You excel as an effective communicator, a team player, and an avid learner, with a proven capacity to collaborate seamlessly with diverse teams, including those in data, tech, and product, as well as other stakeholders.</li><li>Experience with data manipulation and machine learning libraries</li><li>You have experience developing and maintaining microservices in a production environment</li><li>You can communicate in English. We are a very diverse team with people from all over the world and English is our language of communication, besides Python.</li><li>You are passionate about harnessing data science and have the will to play an essential role in the future of urban transportation.</li></ul>BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Flexible working arrangements</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health Insurance</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!&nbsp;DIVERSITY, EQUITY &amp; INCLUSION:FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve,&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=dOUL_n8pSGQ">bring your true self to work</a>.&nbsp;

Senior Machine Learning Engineer

We are looking for a talented and motivated Backend Engineer (m/f/d) for our Driver Experience In Trip Team.As part of a highly-skilled cross-functional team that comprises 2 iOS Engineers, 2 Android Engineers, 3 BE Engineers, Product Manager, Product Designer and headed up by a technical Engineering Manager, you will help shape the future of mobility with FREENOW and assist our drivers in their daily work.&nbsp;The team mission is to simplify and elevate the journey of FREENOW drivers, ensuring a smooth and rewarding experience throughout every trip. To do so, some challenges you will face will be to design and deliver impactful solutions (by participating in all stages of their discovery and delivery) that will provide a delightful, sustainable, and customized urban mobility experience. We have tens of thousands of drivers from 8 countries using our platform 24/7.YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Own the Feature, Own the Code – feel responsible for what you create. It all starts with bringing in your feature ideas, goes over development, testing and ends in deploying your code and monitoring it.</li><li>Design and develop systems based on product requirements or refactorings.</li><li>Maintain and improve the existing systems by finding bottlenecks and performance issues and improving resource usage (DB access, cache, messaging, etc.).</li><li>Collaborate with your team members in an Agile environment, contribute to and live our agile ceremonies.</li><li>You care about teamwork: Be accountable for all topics above, but work together with the team on them.</li><li>Stay on top of the latest technology trends and bring best practices to our daily work.</li></ul>Our Techstack: Java | Kotlin | AWS | Docker | Git | Kafka | ElasticSearch &amp;&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://stackshare.io/free-now">more</a>TO BE SUCCESSFUL IN THIS ROLE:<ul><li>Passionate about Java or Kotlin</li><li>Experience with the quirks of Spring Boot or similar frameworks, automated tests and CI/CD tools</li><li>Familiarity with monitoring tools (i.e., Grafana, Datadog, Kibana etc.)</li><li>Knowledge of microservices architecture</li><li>Keen about principles and practices of scalable web applications, such as RESTful API’s, dealing with transactions, and resiliency</li><li>Familiar with messaging by using RabbitMQ or Kafka</li><li>High level of creativity; there’s all the freedom to think outside the box</li><li>Be communicative, proactive, and always collaborative</li><li>Excellent written and verbal communication skills in English</li></ul>Nice to have:<ul><li>Experience working with AWS or similar cloud service providers.</li><li>Familiar with Agile methodologies such as Scrum or Kanban.</li></ul>BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Flexible working arrangements</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health Insurance</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;&nbsp;DIVERSITY, EQUITY &amp; INCLUSION:FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve,&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=dOUL_n8pSGQ">bring your true self to work</a>.&nbsp;

Backend Engineer

Software Development Senior Manager&nbsp; &nbsp; &nbsp; Based @ The Ellinikon OfficesWe are seeking a seasoned technology professional to lead the software development of The Ellinikon Digital Services Platform.He/She will be a member of the Digital Development Team of the Property, Facility and Experience Management Unit.Job SummaryThe Software Development Senior Manager will be responsible for engineering practices, test driven development, continuous integration, and automated deployment. He/She will manage software development teams and engage in hand-on coding.&nbsp;In detail, the Software Development Senior Manager will have the following responsibilities:&nbsp;<ol><li>Platform architecture and technology:</li></ol><ul><li>Execution and visionary force behind the digital platform</li><li>Own the strategic how, who and when of the software delivery</li><li>Create a modular and scalable solution</li><li>Provide deep insights into newest tech stacks and trends, able to articulate and make build vs buy decisions as well technology selection decisions</li><li>Ensure cyber and data security compliance</li><li>Understand, implement and integrate enterprise solutions covering ERP/CRM</li><li>Own the overall technological architecture of the products, as well its short- and long-term evolution</li><li>Lead quarterly Objectives and Key Results (OKRs) and Engineering KPIs</li><li>Supervise engineering team (in-house and/or external), set practices in clean coding, test driven development, continuous integration, and automated deployment</li></ul><ul><li>Be hands-on and "lead by doing" when needed, may it be in coding, architecture design or team management to illustrate best practices</li></ul>&nbsp;<ol start="2"><li>Technology and business strategy alignment:</li></ol><ul><li>Define and create visibility on technology and architecture vision and roadmap in-line with business strategy</li><li>Work with the Product team to align product roadmaps with strengths and opportunities within the technical stack and architecture</li><li>Challenge technical constraints and procedures through pragmatic solutions to maximize value for the business</li><li>Provide input on feasibility and cost impact</li><li>Manage and optimize software vendor &amp; partner relationships and contracting</li></ul>&nbsp;You will be a successful candidate for our job opening, if you can identify yourself with the following criteria:Academic Qualifications:<ul><li>Bachelor’s degree in Electrical and Computer Engineering, Computer Science, Information Systems or other related field</li></ul>A Master’s degree or additional certifications is a plusProfessional Experience:<ul><li>10+ years of relevant experience in technical management, system and software architecture, software development</li><li>Has been accountable for the build and delivery of digital experiences with high mean active user volume</li><li>Experienced in managing high value budget</li><li>Proven programming skills in web technologies (like Java, Ruby on Rails, Node.JS)</li><li>Deep knowledge in cloud technologies and DevOps approach</li><li>Track record in leading the build of scalable cloud-native products using modern and stable technologies</li></ul>&nbsp;On a personal side, the ideal candidate should demonstrate the following qualities:<ul><li>Strong command of the English language</li><li>Strong communication skills with ability to align the organization on complex technical decisions</li><li>Strong leadership skills</li><li>Able to drive alignment and compromise between different stakeholders</li><li>High energy and passionate individual who inspires teammates</li><li>Embraces a culture of trust and transparency</li></ul>Our Company offers:Our vision is to bring to life the largest urban regeneration project in Europe. So, we need to attract the most talented people in our industry and offer all the necessary means and procedures to support them, not only to fill their job description but also to rise above and beyond expectations.Thus, we do provide:<ul><li>A passionate working environment</li><li>A competitive compensation package according to professional experience, combined with additional benefits</li><li>An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!</li></ul>

Software Development Senior Manager (1641)

As an Application Support Engineer, your role is both dynamic and pivotal. You'll be at the forefront of ensuring seamless operations by:<ul><li>Monitoring and resolving open production issues at the 2nd level within designated timeframes.</li><li>Promptly initiating a "Problem" report when the root cause of an incident remains unidentified.</li><li>Conducting advanced troubleshooting for production incidents and problems.</li><li>Taking ownership of problem monitoring and tracking, with a focus on process improvement for recurring issues.</li><li>Reproducing incidents and validating fixes through regression testing.</li><li>Contributing to root cause analysis efforts to prevent future outages or quality issues.</li></ul>Flexibility is key as this position may require shift work and occasional international travel due to our global clientele.Job requirementsTo excel in this role,&nbsp;you should:<ul><li>Hold a degree in Computer Science, Software Engineering, or a related field.</li><li>Possess 1-2 years of experience in Application Support, System Administration, SW-QA, or DEVOPS.</li><li>Have solid system administration skills, particularly in Linux environments (Windows experience is a plus).</li><li>Demonstrate proficiency in MySQL and familiarity with Oracle or Mongo DB.</li><li>Bonus points for experience in automation testing and scripting languages.</li><li>Be familiar with monitoring tools such as Nagios, Grafana, and NewRelic.</li><li>Communicate effectively in both written and spoken Greek and English.</li><li>Prioritize teamwork and value collective success over individual achievements.</li></ul>About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally. Equal Opportunity Employer:&nbsp;We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities.

Application Support Engineer

As a Business Analyst at our team, you will play a key role in optimizing the performance and functionality of our Lottery systems!More specifically, some of your main tasks will be:<ul><li>Being the person responsible within the team for collecting and tracking the progress of change requests.</li><li>Ensuring that requirements are fully understood by both the Business and Development teams and that the designed implementation truly satisfies our customers' expectations.</li><li>Participating in the definition and analysis of business requirements.</li><li>Uncovering and understanding customer and business needs and translating them into functional and technical requirements to be successful in this role.</li></ul>Job requirementsTo get this role, you should match the following criteria:<ul><li>You hold a University or College Degree in Computer Science, Information Technology or relevant technology-related field</li><li>A proven working experience of at least&nbsp;3&nbsp;years in Business Analysis or Product Management (ideally in the Gaming sector)</li><li>Understanding of the software development lifecycle (enterprise software development).</li><li>Familiarity with the Business Analysis process: requirement gathering, communication, planning &amp; management, analysis &amp; documentation, implementation &amp; testing!</li><li>Familiarity in 3rd party integrations and using relational databases.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li><li>Open to travelling and working abroad.</li></ul>We would appreciate it if you had:<ul><li>Experience in Atlassian Jira and Confluence.</li></ul> On a personal side:<ul><li>Is communication one of your strong points? Indeed, in this position, you also need to work well with our team of developers and provide them with detailed and accurate defect reporting!</li><li>Analytical and problem-solving skills.</li><li>A quick and continuous learner.</li><li>Above all, it is very important to have a team player attitude, as we work, above everything else, as a TEAM!</li></ul>About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.Equal Opportunity Employer: 🌈 We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities. Join us in shaping the future of gaming and lottery solutions!

Business Analyst

As a&nbsp;Helpdesk Analyst&nbsp;at INTRALOT, you'll play a pivotal role in ensuring smooth operations and customer satisfaction. Here's what you'll be doing: • Recording and following up tickets and relevant contacts in our Service Desk application.• Coordinating investigation and analysis of incidents and escalating to relevant support teams when needed.• Informing and following up with key stakeholders on resolution progress.• Coordinating incident closure, verifying successful resolution of an incident, and liaising with internal stakeholders and customers.• Monitoring the team using available resources for all countries (server, network, storage, and database).• Managing alerts raised according to criticality.• Adhering to policies and procedures of Service Desk, which operates 24/7 (shift work). Job requirementsTo thrive in&nbsp;this role, you should meet these&nbsp;qualifications:• Hold a degree in Computing, Electronics, or a related IT field.• Bring at least two (2) years of hands-on experience in a Service Desk role.• Proficiency in Incident Management tools.• Knowledge of Grafana/checkMk tool is a plus.• Possess a deep understanding of IT systems and operations.• Strong command of technical expertise in IT support.• Exhibit excellent communication skills in both Greek and English, both written and spoken.• Embrace teamwork and excel at coordinating cross-functional team. Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside&nbsp;and&nbsp;enticing restaurant .📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally. Equal Opportunity Employer:&nbsp;We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities. #CB#

Helpdesk Analyst

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