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Κέντρο Εξυπηρέτησης / Call Center

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Marketing

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Τηλεπικοινωνίες

Νομικές Υπηρεσίες

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Γραμματειακή Υποστήριξη

Ναυτιλία

Τέχνες / Πολιτισμός

Αισθητική / Κομμωτήριο

Επαγγέλματα Υγείας

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Orismenou

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This role is responsible for the accurate and timely calculation of commissions based on complex compensation plans, as well as for the preparation of detailed financial and commission reports. The analyst will work closely with the Finance and Sales teams to ensure transparency, maintain up-to-date commission policies, and resolve any commission-related disputes. Additionally, the role involves working in cloud-based environments and applications to support the design and implementation of new commercial policy schemes.&nbsp;Key Responsibilities:• &nbsp; &nbsp;Perform accurate and timely calculation of commissions based on complex compensation plans. • &nbsp; &nbsp;Collaborate with Finance and Sales teams to maintain and update commission policies and documentation. • &nbsp; &nbsp;Manage and resolve commission disputes in a timely and professional manner. • &nbsp; &nbsp;Develop and maintain dashboards and reports using tools such as Excel, Power BI. • &nbsp; &nbsp;Support the design and rollout of new commission models. • &nbsp; &nbsp;Work within cloud-based environments and applications to develop and implement new commercial policy schemes.Who you are• &nbsp; &nbsp;Bachelor’s degree in Finance, Economics, Data Analytics, or a related field. • &nbsp; &nbsp;2+ years of experience in financial and data analysis in a similar role • &nbsp; &nbsp;Strong understanding of accounting principles. • &nbsp; &nbsp;Advanced Excel skills and experience with BI Tools such as Power BI is considered a plus. • &nbsp; &nbsp;Excellent analytical, organizational, and communication skills. • &nbsp; &nbsp;Experience working in cloud-based environments (e.g. Google Cloud, or similar). • &nbsp; &nbsp;Ability to work independently and manage multiple priorities with accuracy and efficiency.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Commissions Analyst

The Senior Financial Accountant is responsible for evaluating, controlling, consolidating and reporting the actual financial statements, results and disclosures in compliance with IFRS, Vodafone Group guidelines, local GAAP and tax legislation. Manages the annual audit process and liaises with external auditors.<ul><li>Ensure accurate and timely preparation of consolidated financial statements to VF Group and local tax authorities (statutory) ensuring compliance with IFRS, and local accounting principles</li><li>Accountable for the Balance sheet reconciliations deliverable ensuring any open, aged items are actioned in a correct and timely manner</li><li>Develop and implement internal controls to safeguard the company’s assets</li><li>Continuous engagement with the Shared service centre, FP&amp;A, Tax, VF Group reporting, CFO, external auditors and other key senior stakeholders</li><li>Translate commercial business scenarios into accounting memos for signoff</li></ul>Who you are<ul><li>Chartered Accountant (ACA, ACCA or CPA)</li><li>Class A Accountant license from the Economic Chamber of Greece</li><li>6+ years’ experience in IFRS accounting, reporting, consolidation</li><li>Proven experience as a Financial Accountant or similar role in a group or multi-entity structure, ideally within the Telecom sector</li><li>Excellent analytical and problem-solving skills with a strategic mindset.</li><li>Experience with financial consolidation and ERP/reporting systems.</li><li>Strong stakeholder management skills with the ability to engage with senior colleagues</li><li>Ability to work in a fast-paced, dynamic environment with competing priorities.</li><li>Exceptional communication and interpersonal skills, with the ability to work effectively with cross-functional teams.</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•  &nbsp;Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp; •  &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •  &nbsp;Unlimited access to learning resources and trainings&nbsp; •  &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •  &nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •  &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •  &nbsp;Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp; • &nbsp;Special employee offers and discounts

Senior Financial Accountant

The Data Privacy Analyst ensures that the organization’s data handling practices comply with privacy laws and regulations. This role involves conducting privacy assessments, developing policies, and collaborating with cross-functional teams to implement privacy frameworks and mitigate data risks.Key Accountabilities• Participate in the implementation of the organization’s Privacy Framework and AI Governance Program.• Provide support and guidance to business functions on privacy-related matters, including reviewing new products, systems and services to ensure privacy by design and by default.• Participate in the development and implementation of data protection policies and procedures within the organization.• Work closely with the DPO on handling data subjects’ queries and requests.• Work closely with the privacy team members on risk management and mitigation, Incident Management and Data Protection Impact Assessments.Who you areTechnical and Professional Skills<ul><li>In-depth knowledge of data protection laws</li><li>Understanding of telecommunications operations, data infrastructure, and technology ecosystems will be considered an asset</li><li>Well-developed interpersonal &amp; stakeholder management skills, including the ability to interact effectively with people at all organizational levels</li><li>Strong organisation skills, including the ability to manage time well and prioritize effectively. </li></ul>Education and Experience<ul><li>Bachelor’s degree in Law, IT, or a related field. A Master’s degree or professional certification in data protection will be considered an asset</li><li>Minimum of 2 years of experience in privacy or a related field</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•  &nbsp;Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp;&nbsp;Private Health &amp; Medical Insurance &nbsp; • &nbsp;&nbsp;Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •  &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •  &nbsp;Unlimited access to learning resources and trainings&nbsp; •  &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •  &nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •  &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •  &nbsp;Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Data Privacy Analyst

The Reward Analyst provides year round support for compensation processes, systems and/or projects.&nbsp;&nbsp;&nbsp;Key Accountabilities&nbsp;<ul><li>Processes reward proposals, conducts salary surveys, and tracks market data.</li><li>Contributes to reward initiatives such as benefit plans, pay gap analysis, and the Annual Reward Review.</li><li>Prepares regular and ad hoc reports related to reward and budgeting.</li><li>Assists with international mobility assignments.</li><li>Collaborates with HR Business Partners and the Talent Acquisition team&nbsp;</li></ul>Who you are<ul><li>BSc in Economics, Finance, Mathematics, or a related field.</li><li>MSc in HR or MBA is a plus, but not required.</li><li>Proficient in MS Office (especially Excel); general computer literacy.</li><li>Basic understanding of employment law and reward practices is desirable.</li><li>Strong analytical and numerical skills with attention to detail.</li><li>Basic understanding of HR processes and reward principles.</li><li>Good organizational and time management skills.</li><li>High level of discretion in handling confidential information.</li><li>Willingness to learn, adapt, and grow within the role.&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Reward Analyst

As a Legal Counsel you will actively contribute to the legal support of business initiatives and ensure compliance within the highly regulated Telecommunications industry. We are seeking a highly motivated and experienced Legal Counsel to join our in-house legal team. You will actively contribute in supporting key business initiatives while ensuring compliance within the highly regulated telecommunications industry.Key accountabilities: • &nbsp; &nbsp;Provide strategic, actionable legal advice to cross-functional stakeholders (Operations, HR, Finance, Sales, Marketing, Business). • &nbsp; &nbsp;Manage litigation cases, coordinate external legal counsel, and represent the company before courts and regulatory authorities as needed. • &nbsp; &nbsp;Draft and review Board of Directors and General Assembly minutes; support corporate governance and ensure compliance with corporate law. • &nbsp; &nbsp;Assist in public procurement procedures and public tenders (RFIs/RFPs). • &nbsp; &nbsp;Support implementation of the internal compliance framework and contribute to the development of corporate policies. • &nbsp; &nbsp;Advise on a wide range of legal matters including corporate, labor, GDPR, and IP-related issues. • &nbsp; &nbsp;Draft, review, and negotiate a broad spectrum of contracts and legal documents. • &nbsp; &nbsp;Participate in due diligence processes and M&amp;A transactions.Who you are• &nbsp; &nbsp;Bachelor’s Degree in Law from an accredited law school. Master’s Degree is considered as a &nbsp;plus. • &nbsp; &nbsp;4–8 years of proven post-qualification legal experience, gained in a law firm and/or in-house legal department..&nbsp; • &nbsp; &nbsp;Strong communication, analytical, problem-solving and decision-making skills • &nbsp; &nbsp;Ability to work in a fast-paced environment and manage multiple priorities and stakeholders effectively • &nbsp; &nbsp;Excellent Drafting and Negotiation Skills • &nbsp; &nbsp;Fluency in Greek and English, both written and spoken • &nbsp; &nbsp;Member of a Greek Bar AssociationNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day  •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts &nbsp;

Legal Counsel

As an ICT Corporate Account Manager you will be responsible for Vodafone Business Managed Cloud, Network, Security, SaaS and &amp; Internet-of-Things solutions. The role includes exploring prospect opportunities and establishing and maintaining business relationships with enterprise customers in order to achieve sales targets.Your role Key accountabilities and decision ownership: &nbsp;<ul><li>Develop new business opportunities with prospect customers by introducing Vodafone’s Business ICT and IoT solutions. &nbsp;</li><li>Perform daily customer visits, interact with customer IT decision makers (CTO, CIO), analyse customer requirements to recommend relevant product and solutions to maximize value.&nbsp;</li><li>Pitch solutions and customer references around the domains of managed network, managed security, managed infrastructure (on-prem, co-location, cloud), managed SaaS. &nbsp;</li><li>Work alongside a wide ecosystem of people (sales, presales, support) to ensure customer requirements are delivered within agreed timeframes. &nbsp; &nbsp;</li><li>Collaborate with telco account teams to identify and grow opportunities within the assigned territory.&nbsp;</li><li>Clearly communicate account status and sales cycle progress in weekly and monthly updates.&nbsp;</li><li>Build and maintain trustful and long-term relationships with customers and be the lead contact point for IT-related matters and their Digital Transformation agenda.&nbsp;</li></ul>Who you are<ul><li>University degree or Diploma in IT or related field&nbsp;</li><li>At least 4 years experience in a relevant field&nbsp;</li><li>Excellent speaking and writing English skills&nbsp;</li><li>Results oriented and attention to detail</li><li>Inspired for effective communication in technical and commercial terms and ability to explain the benefits of Cloud &amp; ICT economics</li><li>Ability to understand the customer’s IT operation model and propose the benefits of moving to Vodafone’s cloud solutions&nbsp;</li><li>Relevant minimum 5 years’ experience in IT sales in business and enterprise customers</li><li>Experience with XaaS (as a Service) business models and economics</li><li>Passion for continuous learning of new technologies and stay current with latest Cloud services &amp; solutions&nbsp;</li><li>Self-drive and commitment to create awareness, consideration and adoption of innovative services and solutions</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 20% office based and 80% remote/field-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day  •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts

ICT Corporate Account Manager

As a Tech Business Workflow SPV, you will be responsible for reviewing, evaluating, simplifying and designing business processes to continually improve service delivery for Vodafone customers through digital-care and assisted care touchpoints. You will be responsible to design end2end Assisted flows and the Digital self-care journeys into production, in cooperation with digital tribe teams (Tobi, Web, App). You will review Digital care analytics insights, recommend, design and test journey improvements. You will develop and deliver improvements within Customer Operations department and across the wider business with main focus to optimize end user/customer experience, processes and revenues.&nbsp;More specifically you will:&nbsp;<ul><li>Design, build, test and deploy digital self-care journeys&nbsp;</li><li>Analyse, validate and develop business process flows&nbsp;</li><li>Work with business owners and senior stakeholders to define, develop and implement innovative business solutions for digital self-care journeys&nbsp;</li><li>Planning &amp; Execution: ensure that own responsibilities’ operations are executed successfully, and planned results are obtained&nbsp;</li><li>Lead Gap-Analysis sessions; As-Is/To-Be customization of business processes per requirements, blue printing, prototyping, and documentation&nbsp;</li><li>Facilitate process workflow modelling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases for customer operations&nbsp;</li><li>Report, update and escalate internally the most important issues that will affect end user/customer experience, processes and revenues&nbsp;</li></ul>Who you are<ul><li>Bachelor degree in Business or Engineering&nbsp;</li><li>Professional experience with a focus on delivering process and journey enhancement deliverables &nbsp;</li><li>Microsoft office suite with marked proficiency using Visio, PowerPoint, Excel for presentations and metrics&nbsp;</li><li>Experience in developing, implementing, monitoring and communicating with impact insights based on various internal and external sources and translating these insights into actionable improvements&nbsp;</li><li>Ability to set clear goals and timelines, manage communications between multiple stakeholders, communicate the ‘big picture’, inspire and convince&nbsp;</li><li>Excellent analytical and influencing skills&nbsp;</li><li>Strong conceptual thinking skills with an ability to problem solve, recommend solutions and intuitively prioritize business issues&nbsp;</li><li>Exceptional communication skills, both written and verbal, with a proven ability to effectively partner with peers and senior management in driving change&nbsp;</li><li>Ability to work on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently within established timeframes&nbsp;</li><li>Excellent communication skills (oral &amp; written) both in Greek and English&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day  •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts

Tech Business Workflow Supervisor

Being part of an agile team, Android Developer will contribute to designing &amp; implementing Vodafone’s high volume and high impact mobile apps.&nbsp;•&nbsp;&nbsp;&nbsp;Design and develop new features and user-interface for Vodafone’s mobile apps and maintain existing ones. Transform functional requirements to technical user stories and assign business value. Write clean and maintainable code ensuring quality via unit testing.•&nbsp;&nbsp;&nbsp;Contribute, as member of a cross functional agile team, in the research, analysis, design development and testing of solutions that best suit business and technology strategy. Be able to remove technical impediments and suggest alternatives.&nbsp;•&nbsp;&nbsp;&nbsp;Be part of a powerful chapter that will give you the opportunity to take initiative and improve the codebase. Participate in code reviews and share feedback fostering the sense of community.•&nbsp;&nbsp;&nbsp;Leverage our CICD infrastructure to develop and distribute apps faster. Through our monitoring tools you will also be able to easily and quickly sport any issues.•&nbsp;&nbsp;&nbsp;Keep in touch with latest technological breakthroughs in Android and use latest tools and libraries. See how you can impact close to a million users through our state-of-the-art applications.Who you are•&nbsp;&nbsp;&nbsp;At least 2 years of experience in native Android application development. Koltin as a primary language. Knowledge in Compose, Coroutines and MVVM architecture is a huge plus.&nbsp;•&nbsp;&nbsp;&nbsp;Strong background in Computer science, Engineering or another relative field.•&nbsp;&nbsp;&nbsp;Working experience in agile environments/teams will be highly appreciated.•&nbsp;&nbsp;&nbsp;Experience with RESTful APIs, Retrofit and OKHttp client, clean architecture, JSON consumption and manipulation.•&nbsp;&nbsp;&nbsp;Familiarity with unit testing and testing frameworks like Mockito and Robolectric. Experience with CI/CD pipelines and code versioning tools will be considered a plus.•&nbsp;&nbsp;&nbsp;Self-motivated with strong analytical thinking and problem-solving skills. Commitment to continuously learning and staying up to date with the latest technology and industry trends.•&nbsp;&nbsp;&nbsp;Open to multiplatform technologies.•&nbsp;&nbsp;&nbsp;Strong communications skills in both Greek &amp; English, and ability to interact with technical and non technical colleagues.•&nbsp;&nbsp;&nbsp;Fulfilled military services (for male candidates)&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;&nbsp;Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp;•&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;•&nbsp;Special employee offers and discounts&nbsp;

Android Developer (Athens)

As a Cloud Operation Engineer, you will be part of the Cloud team, that is in charge for the operations of cloud environment used to virtualize network functions in Vodafone network.Main responsibilities and activities are:•&nbsp;&nbsp;Managing and supporting a mixed environment of Vmware ESX, Tanzu&nbsp;and Openshift Cloud Platforms.•&nbsp;&nbsp;Installing, configuring, implementing the Cloud infrastructure•&nbsp;&nbsp;Performing&nbsp;troubleshooting, incident management and error handling for cloud platforms.•&nbsp;&nbsp;Executing change management, fault management, service request processes.•&nbsp;&nbsp;Evaluating&nbsp;new versions, firmware and patches. Implementing major upgrades and security patches regularly.•&nbsp;&nbsp;Discussing platform evolution with vendors and design teams•&nbsp;&nbsp;Implementing security policies and fixing vulnerabilities on platforms according to the best practices and company procedures.&nbsp;•&nbsp;&nbsp;Periodic monitoring of platforms, performance tuning, capacity planning and trend analysis.•&nbsp;&nbsp;Providing assistance in new projects during all stages, including: assessment, planning, designing, initiation, implementation.•&nbsp;&nbsp;Maintaining operational readiness, ensuring complete recovery in the event of a disaster. Attend DR tests regularly, update the policies and procedures as required.•&nbsp;&nbsp;&nbsp;Incident, change and problem management for Cloud platforms•&nbsp;&nbsp;&nbsp;Life cycle management of cloud infrastructure•&nbsp;&nbsp;&nbsp;Technology vendors managementWho you are•&nbsp;&nbsp;University degree from telecommunications engineering, information technology or equivalent STEM degree with ICT experience•&nbsp;&nbsp;At least 3 years experience working in a large, enterprise environment working with problem solving, troubleshooting and analysis processes•&nbsp;&nbsp;Good knowledge of Cloud, CAAS/PAAS/IAAS technologies.•&nbsp;&nbsp;Excellent working experience on VMware and Redhat Linux.•&nbsp;&nbsp;Good knowledge of Storage, SAN, Network&nbsp;•&nbsp;&nbsp;Good knowledge of vROPS, PowerCLI, DevOps tools.•&nbsp;&nbsp;System/cloud administration experience with Vmware ESX, Openshift Cloud Platform•&nbsp;&nbsp;Good knowledge of automation solutions (Ansible, Git, Python)•&nbsp;&nbsp;Preferred (not mandatory) technical certifications (VCTA, VCP, VCAP)Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp;•&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;•&nbsp;Special employee offers and discounts

Cloud Operations Engineer

Η MACOhair, κορυφαία εταιρεία στον χώρο των Συστημάτων Μαλλιών &amp; Περούκων, αναζητά έναν Customer Experience &amp; Relations Specialist, ο οποίος θα αναλάβει την επικοινωνία με τους πελάτες μας, προσφέροντας μια προσωποποιημένη και premium εμπειρία εξυπηρέτησης.Αν σου αρέσει να δημιουργείς σχέσεις εμπιστοσύνης με τους πελάτες, έχεις εξαιρετικές επικοινωνιακές δεξιότητες και θέλεις να γίνεις μέρος μιας αναπτυσσόμενης εταιρείας, αυτή η θέση είναι για σένα!Αρμοδιότητες:<ol><li>Διαχείριση εισερχόμενων επικοινωνιών μέσω τηλεφώνου, email και μηνυμάτων με σκοπό την άριστη εξυπηρέτηση των πελατών</li><li>Δημιουργία σχέσεων εμπιστοσύνης με τους πελάτες, προσφέροντας προσωποποιημένες προτάσεις προϊόντων και υπηρεσιών</li><li>Υποστήριξη πελατών με ιατρικές ανάγκες, παρέχοντας ενσυναίσθηση και διακριτικότητα</li><li>Αντιμετώπιση και διαχείριση παραπόνων, με στόχο την εύρεση λύσεων και την ενίσχυση της ικανοποίησης των πελατών</li><li>Υποδοχή και εξυπηρέτηση VIP πελατών που επισκέπτονται το κατάστημα, δημιουργώντας μια πολυτελή εμπειρία</li><li>Διαχείριση λογαριασμών και παραγγελιών πελατών, προτείνοντας εξατομικευμένες λύσεις</li><li>Παρακολούθηση της ικανοποίησης των πελατών μέσω follow-up επικοινωνιών και προτάσεων βελτίωσης</li><li>Διατήρηση αρχείων πελατών και αξιοποίηση εργαλείων CRM για τη βελτιστοποίηση της εμπειρίας εξυπηρέτησης</li></ol>Τι ζητάμε<ol><li>Προηγούμενη εμπειρία στην εξυπηρέτηση πελατών πολυτελών προϊόντων ή υπηρεσιών</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και ικανότητα δημιουργίας σχέσεων εμπιστοσύνης</li><li>Ικανότητα διακριτικής και επαγγελματικής διαχείρισης ευαίσθητων περιπτώσεων πελατών</li><li>Οργανωτικότητα, προσοχή στη λεπτομέρεια και ικανότητα διαχείρισης πολλαπλών αιτημάτων</li><li>Εμπειρία σε πωλήσεις ή διατήρηση πελατών (customer retention) θα εκτιμηθεί ιδιαίτερα</li><li>Γνώση τηλεφωνικής και online επικοινωνίας μέσω email, WhatsApp, Viber, Messenger</li><li>Εξοικείωση με εργαλεία CRM και ηλεκτρονική διαχείριση πελατών θα θεωρηθεί επιπλέον προσόν</li><li>Άριστη χρήση της ελληνικής γλώσσας και πολύ καλή γνώση της αγγλικής γλώσσας</li><li>Ικανότητα εργασίας τόσο ανεξάρτητα όσο και ως μέλος ομάδας</li></ol>Τι προσφέρουμε:<ul><li>Σταθερή θέση εργασίας σε ένα πολυτελές Ινστιτούτο με εξειδίκευση στις πιο σύγχρονες λύσεις προσθετικής μαλλιών.</li><li>Συνεχής εκπαίδευση και υποστήριξη από την ομάδα της MACOhair.</li><li>Ανταγωνιστικό πακέτο αποδοχών (900-1.200€) και bonus.</li><li>Δυνατότητα εξέλιξης και ανάπτυξης μέσα στην εταιρεία.</li></ul>

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