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ΜΜΕ / Social Media

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

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We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, are looking for a vibrant and fast thinking “HR Business Partner” to be part of our “HR Team”.You have a challenging mission for: As an HR Business Partner, you will be a trusted advisor to our business leaders, aligning HR initiatives with our strategic goals. You will lead workforce planning, talent management, and employee engagement efforts to support our evolving business needs.What You’ll Do:<ul><li>Partner with business leaders to deliver HR solutions that support our growth and transformation</li><li>Develop and implement HR strategies that drive business success and a caring company environment</li><li>Foster a positive workplace culture that promotes genuine care for people, transparency, fairness, inclusion, and employee well-being</li><li>Lead talent management, workforce planning, and employee engagement initiatives tailored to a dynamic environment</li><li>Actively contribute to the selection, retention and development of talent with initiatives tailored to the company industry demands</li><li>Provide HR guidance on organizational change, performance improvement, and employee development&nbsp;</li><li>Analyze workforce metrics and provide actionable insights to optimize productivity and effectiveness&nbsp;</li></ul>What We’re Looking For:<ul><li>At least 3 years of proven experience as an HR Business Partner, with a track record of achieving significant results&nbsp;</li><li>University degree in Finance, Management or Engineering is a must</li><li>MSc in HR will be considered a plus</li><li>Strong business acumen and understanding of growth-driven organizations</li><li>Excellent interpersonal and communication skills with the ability to influence at all levels</li><li>Autonomous and dynamic personality&nbsp;</li><li>A proactive, strategic mindset with the ability to navigate change effectively</li></ul>What you will get<ul><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

HR Business Partner

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking " Internal Communications Specialist” to be part of our “HR Team”You have a challenging mission for:You will be responsible for crafting and executing internal communication plans that keep our employees informed, engaged, and aligned with company goals. You’ll play a key part in building a transparent, consistent, and human-centric workplace culture.&nbsp;&nbsp;What will you do:<ul><li>Develop and implement internal communication plans and campaigns that support organizational objectives and people’s needs&nbsp;</li><li>Write, edit, and distribute internal content including newsletters, company announcements, leadership updates, and intranet posts&nbsp;</li><li>Collaborate with HRBPs and department heads to share updates, drive employee engagement initiatives, and build open communication channels&nbsp;</li><li>Manage internal communication channels such as newsletter, emails, intranet, and town halls&nbsp;</li><li>Combine the support of management initiatives through clear, consistent messaging and the employees’ needs for clear and transparent communication&nbsp;</li><li>Build internal employer branding and ensure consistency across all internal content&nbsp;</li></ul>It would be great if you have:<ul><li>Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.&nbsp;</li><li>3-6 years of experience in internal or corporate communications&nbsp;</li><li>Exceptional writing, editing, and storytelling skills in Greek and English&nbsp;</li><li>Strong interpersonal and collaboration skills&nbsp;</li><li>Ability to translate complex information into clear, engaging messages&nbsp;</li><li>Experience working with digital communication tools&nbsp;</li><li>Positive thinker with strong attention to detail and project management skills&nbsp;</li><li>Experience in a fast-paced or global work environment.&nbsp;</li><li>Knowledge of employee engagement strategies or organizational psychology.&nbsp;</li><li>Background in employer branding or culture communications.&nbsp;</li></ul>&nbsp;What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Internal Communications Specialist

We at&nbsp;Nova, are a very young and dynamic team , the 2nd largest telecom provider in Greece, looking for vibrant, young, and fast thinking “Account Manager - D2D FTTH” to be part of our successful team in our “D2D Sales Team”.&nbsp;You have a challenging mission for:Managing and supporting sales teams in the field, ensuring they meet and exceed acquisition targets while maintaining high service quality and compliance standardsWhat will you do:&nbsp;<ul><li>Provide on-the-ground support to D2D sales teams, ensuring alignment with company goals and commercial policies.</li><li>Work closely with agents, supervisors, and partners to optimize performance and increase market penetration.</li><li>Ensure sales teams are equipped with the necessary knowledge, tools, and motivation to drive high-quality customer acquisitions.</li><li>Track KPIs and performance metrics to identify areas for improvement.</li><li>Implement best practices in sales techniques, customer engagement, and conversion strategies.</li><li>Collaborate with cross-functional teams (marketing, operations, customer service) to enhance customer experience and retention.</li><li>Develop strong relationships with external sales partners and ensure alignment with business objectives.</li><li>Coordinate with internal teams to resolve issues, streamline processes, and enhance sales effectiveness.</li><li>Provide ongoing training, coaching, and feedback to field sales agents.</li></ul>It would be great if you have:<ul><li>At least 2 years of experience in D2D B2C sales (Telecommunications or related industry preferred).</li><li>Proven experience in sales team coordination, on-field support, and direct sales optimization.</li><li>Strong understanding of FTTH products and the ability to communicate their value effectively.</li><li>Experience working with sales &amp; CRM systems (Knowledge of WIND/Nova systems will be considered a strong plus).</li><li>Prior experience in FTTH/D2D sales operations or partner management.</li><li>Data-driven mindset with the ability to analyze sales trends and take proactive action.</li><li>Hands-on experience in coaching and training field sales teams.</li></ul>What We Offer:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Account Manager – D2D FTTH

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece,&nbsp;offering a wide range of services including mobile, fixed, internet, and television. We are committed to providing a high-quality and reliable network for our customers. As part of our commitment to excellence, we are looking for a highly skilled and motivated NMC / NOC Supervisor to join our team in Athens.You have a challenging mission for:The NMC (Network Management Center) / NOC (Network Operations Center) Supervisor is responsible for the day-to-day management and supervision of the NMC / NOC team. This role is critical to ensuring the continuous and optimal performance of Nova's network infrastructure. The supervisor will oversee network surveillance, incident management, and escalation procedures, providing leadership and technical guidance to the team to meet key performance indicators (KPIs) for network availability and service delivery.What will you do:&nbsp;<ul><li>Supervise and provide technical guidance to a 24/7 NMC / NOC team.</li><li>Manage shift schedules and daily workloads for team members.</li><li>Conduct performance evaluations, assist in hiring new personnel, and develop training plans to ensure a highly skilled and effective team.</li><li>Foster a collaborative and positive team environment, ensuring a focus on solutions and continuous improvement.</li><li>Oversee the 24/7 monitoring and surveillance of the entire network infrastructure (Mobile, Fixed, IP, Access, etc.).</li><li>Ensure timely detection, logging, and documentation of all network incidents in the ticketing and management systems.</li><li>Lead incident response, including troubleshooting and coordinating with other departments or external contractors for fault resolution.</li><li>Manage and communicate incidents impacting Service Level Agreements (SLAs) and escalate issues as per established procedures.</li><li>Ensure all approved policies, standards, and procedures for the NMC / NOC are followed.</li><li>Develop and improve communication and escalation plans to enhance efficiency in incident management.</li><li>Generate and present operational shift reports and updates to senior management, providing insight into network performance and key activities.</li><li>Contribute to and provide technical quality assurance for outage post-mortem analyses.</li><li>Act as a Tier 2/3 escalation point for complex technical issues.</li><li>Contribute to strategic planning by providing insights on network capacity, performance, and future improvements.</li><li>Assist in the evaluation of new products, systems, and equipment for the NMC / NOC.</li></ul>It would be great if you have:<ul><li>Higher Diploma or degree in Electrical/Telecommunications/Computer Systems Engineering or Information Technology.</li><li>Minimum of 3-5 years of experience in a Network Operations Center (NOC) or similar telecommunications environment.</li><li>Proven experience in a supervisory or management role is highly preferred.</li><li>Strong knowledge of networking protocols such as TCP/IP, DNS, and DHCP.</li><li>Proficiency with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).</li><li>Experience with ticketing systems for incident and problem management (e.g., ServiceNow, JIRA).</li><li>Fundamental knowledge of routing and switching, network architecture concepts (LAN/WAN, VPN, firewalls), and IP Networks.</li><li>Familiarity with cloud infrastructure and services (e.g., AWS, Azure) and automation scripting (e.g., Python, Bash) is a plus.</li><li>Relevant certifications (e.g., CCNP, ITIL) are highly desirable.</li><li>Strong leadership, people management, and problem-solving skills.</li><li>Excellent verbal and written communication skills in both Greek and English.</li><li>Ability to work effectively under pressure and make sound decisions in critical situations.</li><li>Strong organizational skills with a keen attention to detail.</li><li>A proactive attitude and a strong sense of ownership and accountability.</li><li>Flexibility and willingness to work shift hours (including day and night shifts) in a 24/7 environment.</li></ul>&nbsp;What you will get<ul><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

NMC Supervisor

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated CVM Product Manager to join our CNS Acquisition, CVM &amp; Base Development team.You have a challenging mission for:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred).</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field.</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets.</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language.</li><li>A collaborative team player.</li></ul>&nbsp;What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

CVM Product Manager

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "Cyber Security Specialist” to be part of our successful team in our “Information Security Team”.You have a challenging mission for:Assist in daily operations of the department to ensure compliance with technical and operational security policies, standards, and procedures.What will you do:<ul><li>Participate in the security review of controls for new systems/ major modifications during design and implementation phases.</li><li>Participate in the development and maintenance of the Security and Risk Management Methodology, including risk assessment/ analysis process.</li><li>Support the security team regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks.</li><li>Perform security investigations on possible events and follow up with corrective actions and documentation.</li><li>Perform Root Cause Analysis of security incidents while proposing enhancements to existing tools.</li><li>Provide periodic reporting on Information Security issues and identify security issues and violations.&nbsp;</li><li>Stay up to date on the latest cyber security threats and the Tactics, Techniques &amp; Procedures (TTPs) attackers are currently using and report any new security threats/ vulnerabilities.</li><li>Design, develop and maintain custom SIEM content (onboard new systems, creation and tuning of rules &amp; use cases, reports, dashboards, etc.)</li><li>Participate in the Incident Monitoring and Response process, monitoring alerts and security events to identify potential security incidents or breaches. This involves analyzing and investigating suspicious activities, assessing the severity and impact of incidents, and providing timely and accurate recommendations for incident response.</li></ul>It would be great if you have:<ul><li>Bachelor’s degree in Cybersecurity, Computer Science,&nbsp;Electrical Engineering or other related discipline.</li><li>3 years’ experience in Cyber Security area (relevant sectors: Telecoms, Banks, Insurance and Technology).</li><li>Understanding of Cybersecurity domains such as Strategy, Risk, Compliance, Resilience, Data Protection, Identity &amp; Access Management, Penetration Testing, Red Teaming, Vulnerability Management and Security Operations.</li><li>Knowledge of Cybersecurity standards, framework, risk assessment methodologies.</li><li>Certifications/qualifications related to InfoSec (ISO27001 Lead Auditor, CompTIA+, CEH, CCNA Security, GSEC etc.) will be considered as a plus.</li><li>Ability to work under challenging conditions and harmoniously cooperate and contribute to a team.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Cyber Security Specialist

As a&nbsp;SQL Software Engineer&nbsp;at Relational Financial Solutions, you will be an integral member of our&nbsp;Debt Collection &amp; Recoveries&nbsp;software&nbsp;integration &amp; reporting team, contributing to the development, maintenance, and support of SQL-based systems. You will work across various stages of the project lifecycle, focusing on SQL code development, ETL procedures, and reporting, helping ensure our software solutions run smoothly and efficiently. This role requires a proactive and collaborative approach, as you will interact with cross-functional teams to address UAT and production support issues.Responsibilities:<ul><li>Develop and maintain&nbsp;SQL code&nbsp;using&nbsp;MS SQL Server.</li><li>Support, extend, and optimize&nbsp;ETL processes&nbsp;(MS SQL SSIS jobs and/or Stored Procedures).</li><li>Manage and enhance&nbsp;reporting solutions.</li><li>Perform&nbsp;application parameterization&nbsp;to meet evolving requirements.</li><li>Resolve&nbsp;UAT&nbsp;and&nbsp;production support tickets&nbsp;efficiently.</li></ul>&nbsp;Requirements:<ul><li>Bachelor degree in&nbsp;Computer Science, Information Technology (IT), Engineering, Mathematics or Statistics field.</li><li>Fluency in&nbsp;English Language&nbsp;(both oral and written).</li></ul>&nbsp;The following are considered as a plus:<ul><li>Proficiency in&nbsp;Transact-SQL.</li><li>Strong understanding of&nbsp;Database Design Concepts&nbsp;(e.g., MS SQL Stored Procedures).</li><li>Hands-on experience with&nbsp;ETL tools, specifically Microsoft SSIS.</li><li>Familiarity with&nbsp;Reporting tools, such as Microsoft SSRS.</li><li>Knowledge of&nbsp;banking and credit-related technologies, including&nbsp;Debt Collection &amp; Recoveries software.</li></ul> Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

SQL Software Engineer

We seek a highly motivated and skilled Workload Automation Engineer to join our dynamic team.&nbsp;The ideal candidate will play a crucial role in optimizing and automating our operational processes, driving efficiency, and ensuring seamless workflow management. As a Workload Automation Engineer, you will be responsible for designing, implementing, maintaining, and optimizing workload automation processes using industry-leading tools like Control-M and Automic, that streamline workloads and enhance overall productivity.&nbsp;Your expertise will be essential in identifying bottlenecks and providing innovative solutions to improve application performance and job scheduling. You will collaborate closely with cross-functional teams to gather business requirements, assess workload demands, and develop tailored automation strategies that align with organizational goals.&nbsp;If you thrive in a fast-paced environment and are eager to contribute to a forward-thinking organization, we invite you to apply and join us in our mission to elevate operational excellence through automation. Responsibilities:<ul><li>Design, develop, and implement complex workload automation solutions using Control-M and/or Automic WLA.</li><li>Create and maintain job scheduling definitions, dependencies, and calendars.</li><li>Monitor and manage automated workflows to ensure reliability and performance.</li><li>Develop and maintain scripts (e.g., shell, Python, PowerShell) for automating tasks and processes.</li><li>Integrate workload automation tools with various applications and databases.</li><li>Collaborate with application teams to gather requirements for automation needs.</li><li>Troubleshoot and resolve issues related to job executions and scheduling.</li><li>Develop and maintain documentation for workflows and automation processes.</li><li>Evaluate and recommend new workload automation tools and technologies.</li><li>Perform regular maintenance and updates to existing automation frameworks.</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience in workload automation and job scheduling tools such as Control-M, AutoSys, Automic, or similar.</li><li>Strong scripting skills (shell, Python, PowerShell, etc.).</li><li>Experience with database systems (e.g., Oracle, SQL Server, Postgre).</li><li>Experience with operating systems (e.g., Linux, Windows)</li><li>Experience with cloud platforms (Azure, AWS, GCP) is a plus.</li><li>Experience with monitoring tools and performance tuning.</li><li>Excellent analytical and problem-solving abilities.</li><li>Strong communication skills and the ability to work collaboratively in a team environment.</li><li> </li></ul>Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>&nbsp;

Workload Automation Engineer

As a mid-level ESM / ITSM Consultant, you will be an integral part of our Service Management Delivery team. You will be responsible for translating business requirements to technical specifics and developing software architecture and design based on client or company requirements. You will work with management to define software requirements and take the lead on operational and technical projects. The role requires the ability to work independently with little supervision. The goal is to build&nbsp;/configure high-quality software solutions using low-code platforms&nbsp;&nbsp;that are aligned with user needs and business goals.&nbsp;Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads in configuring, maintaining, enhancing, and supporting commercial software packages.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads in customizing and adding new features to commercial software according to end-user requests.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads the maintenance of day-to-day operations of various applications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leads in designing and building new applications based on customer's requirements and specifications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Writes and performs tests for applications, fixes problems as they arise, and assists with product launches.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provides technical support and troubleshoots problems related to applications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Writes technical documentation and uses best development practices regarding version control and testing.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performs software upgrades and keeps track of software licensing.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct involvement with vendors, managing relationships,&nbsp;including scoping of application services and review of deliverables.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assists with presales activities and demonstrations.&nbsp;Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3+ years of work experience as a Software Engineer or Software Developer.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;BSc degree in Computer Science, Engineering,&nbsp;or relevant field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with test-driven low code development, RDBMS,&nbsp;and ITIL v3 / ITIL v4.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in software engineering tools.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to document requirements and specifications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in reporting tools like Grafana&nbsp;will be appreciated.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in system administration is a plus.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience working with Operations Management tools and Service Management tools will be appreciated.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enthusiastic to take new initiatives.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to guide lower-level engineers.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficient in English.&nbsp;Benefits:As an equal-opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people&nbsp;-&nbsp;-centric and offers personalized benefits to each employee:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We want you to be well compensated for what you bring in, so we offer an attractive salary package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Your health matters to us, so all colleagues have a private health insurance plan from day one·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We are excited for challenges, so you are invited to take part in exciting projects·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities,&nbsp;and you will join our training sessions and online courses that we provide·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We love the Relational vibes,&nbsp;so we gather on smaller and bigger occasions to celebrate good times together!&nbsp;Relational Financial Solutions adheres to the General Data Protection Regulation principles by applying its Privacy Policy, which is published at https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions,&nbsp;you acknowledge and accept its Policy and authorize Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Mid-level ESM / ITSM Consultant

We are looking for a Senior Technical Support Engineer to join our team.&nbsp;The primary focus of this role is to&nbsp;provide extended BI – ETL support services and consultation to clients.&nbsp;&nbsp;Responsibilities:<ul><li>Troubleshoot SAP BI suite issues.</li><li>Troubleshoot Informatica Power Center issues.</li><li>Performing analysis of root causes.</li><li>Talking directly to the customer to determine the nature of the technical issue.</li><li>Connecting to the customer's computer system via remote access.</li><li>Install, implement and upgrade BI &amp; ETL applications.</li><li>Reporting on metrics regarding usage and performance.</li><li>Organizing and promoting training courses.</li></ul>&nbsp;&nbsp;Skills &amp; Knowledge:<ul><li>BS Degree in Computer Science, Information Technology, or related field.</li><li>ITIL Framework Knowledge.</li><li>5+ years of support expertise.</li><li>SQL skills.</li><li>5+ years of experience with SAP BI suite or similar application (certification is a plus).</li><li>5+ years of experience with Informatica Control Center or similar application&nbsp;(certification is a plus).</li><li>Middleware technology skills (IIS, Tomcat).</li><li>Capable of working under pressure.</li><li>Familiarity and experience with Critical Production Systems.</li><li>Fluent in Greek and English language.</li></ul>&nbsp;Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package.</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one.</li><li>Developer’s fuel is coffee, and the supply source is in our kitchen!</li><li>We are excited for challenges, so you are invited to take part in exciting projects.</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide.</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul> Relational Financial Solutions&nbsp;adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in&nbsp;https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

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