Job Openings - Αττική - Customer Service Call Center 

 

(107 Results)

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills. Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.  We’re on the lookout for French speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms. Career growth and personal development This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  Plus, at Concentrix , there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.  In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.  As a Customer Service Representative on our team, you will: What you will do in this role Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Your qualifications: We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  Concentrix is a great match if you: Are fluent in French Have proven customer support experience or experience as a client service representative Have good level of English Have strong focus on customer needs and understanding of how customers can behave Have strong communication, problem-solving, and active listening skills Have strong written skills Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Have sense of ownership and pride in your performance and its impact on the company’s success Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role. What's in it for you: We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.  In this role, we offer benefits that help support your unique lifestyle: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant Reimagine the best version of you! At Concentrix , we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Eligibility to work: In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers" Are you ready to deliver timely, accurate and professional customer service via phone, chat, social media and email? The target is to ensure excellent service standards and maintain high customer satisfaction. What you’ll be doing at Concentrix Greece: • Management of incoming calls, chats, messages and emails • Identify and assess customers’ needs to achieve satisfaction • Ask probing questions to identify the technical issue faced by the end user and support with the troubleshooting steps needed. • Build sustainable relationships of trust through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team targets and case-handling quotas • Keep records of customer interactions, process customer accounts, and file documents • Follow communication procedures, guidelines, and policies  What we’re looking for: Native/near native in Dutch Good command in English. Passionate about technology and its background Logical acumen, good analytical and integrative thinking. Ability to quickly understand complex matters or quickly grasp a briefing content and apply it during  your customer contact Problem solving and solution oriented, you like to see things completed as expected Stress-resilient, used to working in a fast-paced environment You are able to stay calm during technical incidents  What we offer: Indefinite contract Competitive remuneration package (14 Salaries) Opportunities for international Career through our International Mobility program A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in German. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in German Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers" Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Bulgarian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Bulgarian Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Greek. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for our clients. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Greek Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

Are you fluent in Italian and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity? Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in Italian.   No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.  What you’ll be doing:  Contacting potential clients by phone and by email  Closely managing and reporting on your sales pipeline  Consult with small-to-medium sized businesses in the market  Implementing tailored sales strategies to client portfolio  Requirements:  Work experience in sales  Fluent in  Italian language and good command of the English language  Absolute willingness to compete and win  Demonstrated ability to create and close business  Strong customer communication skills  Team player, ability to collaborate effectively in an international, multicultural environment  Self-motivated, self-starter attitude  Problem-detection and solving skills  What we offer:  Full Relocation Support (including flights, accommodation & transportation)  Indefinite contract  Competitive remuneration package (14 Salaries/year)  10% monthly performance bonus  Daily meal voucher in Up Hellas Mastercard   Private health insurance + Dental Care  Opportunities for international Career through Concentrix International Mobility program A challenging working environment Employee events Free gym, well-being activities and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant  You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.  Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.  Concentrix Hellas is an equal-opportunity employer  Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

Are you fluent in German and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity? Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in German.   No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.  What you’ll be doing:  Contacting potential clients by phone and by email  Closely managing and reporting on your sales pipeline  Consult with small-to-medium sized businesses in the market  Implementing tailored sales strategies to client portfolio  Requirements:  Work experience in sales  Fluent in  German  language and good command of the English language  Absolute willingness to compete and win  Demonstrated ability to create and close business  Strong customer communication skills  Team player, ability to collaborate effectively in an international, multicultural environment  Self-motivated, self-starter attitude  Problem-detection and solving skills  What we offer:  Full Relocation Support (including flights, accommodation & transportation)  Indefinite contract  Competitive remuneration package (14 Salaries/year)  20-25% monthly performance bonus  Daily meal voucher in Up Hellas Mastercard   Private health insurance + Dental Care  Opportunities for international Career through our International Mobility program A challenging working environment Employee events Free gym, well-being activities and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant  You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.  Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.  Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

Are you ready to deliver timely, accurate and professional customer service via phone, chat, social media and email? The target is to ensure excellent service standards and maintain high customer satisfaction. What you’ll be doing at Concentrix Greece: • Management of incoming calls, chats, messages and emails • Identify and assess customers’ needs to achieve satisfaction • Ask probing questions to identify the technical issue faced by the end user and support with the troubleshooting steps needed. • Build sustainable relationships of trust through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team targets and case-handling quotas • Keep records of customer interactions, process customer accounts, and file documents • Follow communication procedures, guidelines, and policies  What we’re looking for: Native/near native in German Good command in English. Passionate about technology and its background Logical acumen, good analytical and integrative thinking. Ability to quickly understand complex matters or quickly grasp a briefing content and apply it during  your customer contact Problem solving and solution oriented, you like to see things completed as expected Stress-resilient, used to working in a fast-paced environment You are able to stay calm during technical incidents  What we offer: Indefinite contract Competitive remuneration package (14 Salaries) Opportunities for international Career through our International Mobility program A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Italian. We are bringing Customer Advisors on board for our clients. You will learn fascinating insights into the hospitality industry while building a long-term career and developing your skills. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers. What we offer: Indefinite contract Competitive remuneration package (14 Salaries) Opportunities for international Career through Concentrix International Mobility program A challenging working environment Employee events Private health insurance + Dental Care Daily meal voucher in Up Hellas card per working day Up to 10% monthly performance bonus Free gym and other well-being activities Free rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant What you’ll be doing at Concentrix Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies What we’re looking for Proven customer support experience or experience as a client service representative Fluent in Italian Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time

The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills What you’ll be doing at Concentrix Greece: Key Responsibilities: Proactive outreach to the assigned book of business Identify & prioritize revenue growth opportunity with ability to project & forecast revenue based of seasonality and client's priority Consultative Sales: Demonstrate a commitment to consultative sales to achieve client goals. Portfolio Management: Responsible for managing a portfolio of medium business clients to grow their revenue and our client's revenue. Client Needs Analysis: Prioritize outreach plans based on an understanding of clients and their needs. Market Research: Gain a fundamental understanding of industries, market(s), and client business models to customize experiences for local advertisers. Tailored Solutions: Identify sales opportunities and provide clients with tailored solutions to meet their objectives. Product Optimization: Engage with clients proactively and reactively to frequently assess and optimize product performance. Continuous Improvement: Suggest improvements for ad products and customer experiences. Knowledge Development: Develop and maintain expert working knowledge of our advertising solutions and their impact on performance. Experience/Skills Required: Language Proficiency: Fluency in Arabic with a very good command of English (at least B2 level). Digital Marketing Skills: Experience in social media and/or digital marketing will be considered an advantage. Work Ethic: Highly motivated individuals with a strong work ethic are desired. Sales Experience: At least 3 year overall strong sales-oriented outlook, including: Short sales cycles High volume proactive outreach Immediate implementation or adoption of recommended solutions. Delivering exceptional customer experience for a one-touch service model. Ability to perform in a fast-paced environment, having accountability of own metrics and results. Soft Skills: Strong analytical, organizational, and creative thinking skills. Excellent communication and interpersonal skills with a sales-driven approach What we offer:   Indefinite contract Competitive remuneration package (14 Salaries) Opportunities for international Career through our International Mobility program Achievable monthly performance bonus A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant   You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Κέντρο Εξυπηρέτησης / Call Center
On Site
Permanent
Full Time
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