Πληροφορική

Εμπόριο Λιανικής

Χρηματοοικονομικά

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Κέντρο Εξυπηρέτησης / Call Center

Διοίκηση Επιχειρήσεων

Επαγγέλματα Υγείας

Αποθήκη / Logistics

Άλλο

Εστίαση

Βιομηχανική Παραγωγή

Γραμματειακή Υποστήριξη

Νομικές Υπηρεσίες

Εταιρικές Πωλήσεις

Μεταφορές

Ανθρώπινο Δυναμικό / HR

Εκπαίδευση

Marketing

Ναυτιλία

Τουρισμός / Ξενοδοχεία

Φροντίδα Κτιρίων / Σπιτιών

ΜΜΕ / Social Media

Προσωπικό Ασφαλείας

Τέχνες / Πολιτισμός

Αθλητισμός / Fitness

Εργάτες

Αισθητική / Κομμωτήριο

Αερομεταφορές

Τηλεπικοινωνίες

Φροντίδα Ζώων

LastWeek

LastThreeDays

Today

Aoristou

Internship

FullTime

PartTime

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Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;Italian.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and Italian.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>Ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Italian speaking Lead Generation Specialist

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;French.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and French.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>Ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

French speaking Lead Generation Specialist

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;Dutch.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and Dutch.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>An ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Dutch speaking Lead Generation Specialist

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;German.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.</li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.</li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.</li><li>Comfortable prioritising competing workload demands to ensure the meeting of sales targets.</li><li>Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.</li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.</li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).</li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.</li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.</li><li>Provide accurate customer success to Managers in a clear and concise way.</li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.</li></ul>Requirements:&nbsp;<ul><li>2+ years of hands-on, customer-facing experience in B2B digital sales, engaging directly with business clients.</li><li>2+ years in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent level of English and German.</li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.</li><li>Proven ability to unlock high-potential budget opportunities and grow customer investment over time.</li><li>Marketing knowledge gained in a professional or educational setting.</li><li>Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem.</li><li>Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format.</li><li>Ability to think creatively and react quickly to tailor messaging to different conversations.</li><li>Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.</li><li>Strong time-management skills and the ability to work independently.</li><li>Comfortable in a constantly changing fast paced start-up environment.</li><li>Confident using technology and speaking on the phone and zoom meetings.</li><li>Salesforce experience / prior exposure to a CRM tool.</li><li>Proven ability to influence others and create a sense of urgency.</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>Achievable monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>

German speaking Lead Generation Specialist

We are looking for a passionate and self-motivated professional to join our Client Relations team in Athens.&nbsp;The main responsibilities of the position include:<ul><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Responsible for activating new client leads and following up with potential clients.</li><li>Handle client inquiries and ensure that high level of service is provided.</li><li>Perform personal clientele analysis and take actions as required.</li><li>Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.</li><li>Ensure compliance with the company’s legal guidelines and compliance procedures.&nbsp;</li><li>Provide suggestions on system enhancements.</li><li>Act in the best interest of the company at all times and cooperate with the rest of the Client Relations team in order to perform business development.</li><li>Contribute to the team effort by achieving targeted results.</li><li>Cooperate effectively with other departments as necessary.</li></ul>Main requirements:<ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector will be considered an advantage.</li><li>Fluent Italian speaker with excellent oral and written skills in English.</li><li>Reliable, with integrity of character.</li><li>Outstanding communication and interpersonal skills.</li><li>Dynamic, innovative and target oriented.</li><li>Strong computer literacy.</li><li>Valid work permit required.</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>All applications will be treated with strict confidentiality!

Italian-Speaking Client Relations Manager

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.The main responsibilities of the position include:<ul><li>Develop and maintain excellent relationships with prospective and existing clients</li><li>Responsible for activating new client leads and following up with potential clients</li><li>Handle client inquiries and ensure that high level service is provided</li><li>Perform personal clientele analysis and take actions as required</li><li>Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients</li><li>Ensure compliance with the company’s legal guidelines and compliance procedures&nbsp;</li><li>Provide suggestions on system enhancements</li><li>Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development</li><li>Contribute to the team effort by achieving targeted results</li><li>Cooperate effectively with other departments as necessary&nbsp;</li></ul>Main requirements:<ul><li>Degree in a business-related field</li><li>Client handling experience in the financial services sector is a definite plus</li><li>Fluent Turkish speaker with excellent oral and written skills in English</li><li>Reliable, with integrity of character</li><li>Outstanding communication and interpersonal skills</li><li>Dynamic, innovative and target oriented</li><li>Ability to multitask and prioritize</li><li>Strong computer literacy</li><li>Valid work permit required</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>All applications will be treated with strict confidentiality!

Turkish -Speaking Client Relations Manager

We are looking for passionate and self-motivated professionals to join our Customer Experience Team.The main responsibilities of the position include:<ul><li>Deal with clients’ inquiries via live chat, email and telephone</li><li>Perform personal clientele analysis and taking actions as required</li><li>Handle client inquiries appropriately and ensuring that high level service is provided</li><li>Promote available products and services to clients</li><li>Develop and maintain excellent relationships with prospective and existing clients</li><li>Cooperate effectively with other departments as required</li><li>Contribute to team effort by achieving targeted results</li></ul>Main requirements:<ul><li>Degree in a business-related field</li><li>Client handling experience in the financial services sector is a definite plus</li><li>Fluent Turkish speaker with excellent oral and written skills in English</li><li>Ability to multitask and maintain a high-level of organization</li><li>Outstanding communication and interpersonal skills</li><li>Excellent computer literacy</li><li>Valid work permit required</li></ul>Benefit from:<ul><li>Attractive remuneration package plus performance related reward&nbsp;&nbsp;</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>

Turkish-Speaking Customer Experience Officer

How would you like to work behind the scenes with some of the most innovative brands to deliver exceptional customer experiences? Are you a problem solver? Do you like making meaningful connections with people? No, this isn’t too good to be true. This is what it’s like when you join IntouchCX’s Athens, Greece team.&nbsp;Our Polish-speaking Customer Service Agents are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.&nbsp;Requirements&nbsp;Working as a Customer Service Representative (Polish-English), You Have:<ul><li>Polish/English Bilingual is a must.</li><li>High school diploma (or equivalent)</li><li>6 months – 1 year of customer service experience</li><li>Call center experience (strong asset)</li><li>Effective communication skills</li><li>The ability to sit for long periods of time</li></ul>Benefits of Working as a Customer Service Representative (Polish-English):<ul><li>Industry-leading benefits like:</li><li>Medical and life insurance</li><li>In &amp; out of hospital benefits</li><li>Mental health support line</li><li>20-26 paid days off per year</li><li>On-site occupational physician</li><li>Monthly meal vouchers</li><li>Career path planning &amp; E-learning career development platform</li><li>Weekly coaching sessions</li><li>Global incentive programs</li><li>Fun, supportive work environment</li><li>Opportunity to be part of a rapidly expanding global company</li><li>Amazing career growth opportunities</li></ul>

Customer Service Representative (Polish-English)

We’re looking for a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training&nbsp;and career pathing plans.&nbsp;As Team Lead (Supervisor), You Will…&nbsp;<ul><li>Manage and supervise CSRs&nbsp;</li><li>Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees</li><li>Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements</li><li>Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas</li><li>Use critical thinking to develop solutions to improve business performance and partner success</li><li>Motivate teams through relationship building and real-time coaching</li><li>Develop incentive programs to motivate CSRs to achieve desired outcomes</li><li>Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team</li><li>Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues&nbsp;</li><li>Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings</li><li>Gain expert level knowledge on all partner products and promotions</li><li>Demonstrate a positive work ethic and commitment to achieve the best possible outcomes</li><li>Act as a role model and exemplify our 10 Things (cultural values)</li></ul>&nbsp;As Team Lead (Supervisor), You Have…&nbsp;<ul><li>High school diploma or equivalent (required)</li><li>Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)&nbsp;</li><li>1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role</li><li>Experience dealing with escalated issues in a contact center capacity&nbsp;</li><li>The ability to type 30 WPM with accuracy</li><li>Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset</li><li>The ability to use spreadsheet applications to maintain and develop operational reporting</li><li>Exceptional time management, organizational and prioritization skills to complete work in a timely manner</li><li>Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment</li><li>The ability to work a variety of shifts, including days, evenings and holidays&nbsp;</li></ul>

Team Lead (Supervisor)

We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training&nbsp;and career pathing plans.&nbsp;As Team Lead (French/English Bilingual), You Will…&nbsp;<ul><li>Manage and supervise CSRs&nbsp;</li><li>Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees</li><li>Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements</li><li>Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas</li><li>Use critical thinking to develop solutions to improve business performance and partner success</li><li>Motivate teams through relationship building and real-time coaching</li><li>Develop incentive programs to motivate CSRs to achieve desired outcomes</li><li>Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team</li><li>Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues&nbsp;</li><li>Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings</li><li>Gain expert level knowledge on all partner products and promotions</li><li>Demonstrate a positive work ethic and commitment to achieve the best possible outcomes</li><li>Act as a role model and exemplify our 10 Things (cultural values)</li></ul>&nbsp;As Team Lead (French/English Bilingual), You Have…&nbsp;<ul><li>High school diploma or equivalent (required)</li><li>Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)&nbsp;</li><li>Must be fluent in French and English, written and oral</li><li>1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role</li><li>Experience dealing with escalated issues in a contact center capacity&nbsp;</li><li>The ability to type 30 WPM with accuracy</li><li>Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset</li><li>The ability to use spreadsheet applications to maintain and develop operational reporting</li><li>Exceptional time management, organizational and prioritization skills to complete work in a timely manner</li><li>Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment</li><li>The ability to work a variety of shifts, including days, evenings and holidays</li></ul>

Team Lead (French/English Bilingual)

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