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Tesla is advancing humanoid robots for large-scale automation of repetitive tasks. We are seeking a talented thermal design engineer to join the Optimus team, with a focus on Lumped parameter thermal network modeling and design of electric motors to drive innovative robotics solutions.&nbsp;Η Tesla επεκτείνεται σε ανθρωποειδή ρομπότ με σκοπό την αυτοματοποίηση επαναλαμβανόμενων εργασιών σε μεγάλη κλίμακα. Αναζητούμε έναν ταλαντούχο Μηχανικό σχεδιασμού θερμικών κινητήρων με εστίαση στη μοντελοποίηση θερμικών δικτύων ομαδοποιημένων παραμέτρων και τον σχεδιασμό ηλεκτρικών κινητήρων για να ενταχθεί στην ομάδα Optimus με σκοπό την ανάπτυξη καινοτόμων ρομποτικών λύσεων. &nbsp;Τι θα κάνετε<ul><li>Responsible for thermal modeling of electric motors for humanoid robot actuators</li><li>Responsible for thermal modeling accuracy for Tesla Bot actuators, ensuring alignment with experimental data and high-fidelity simulations</li></ul><ul><li>Υπεύθυνος για τη θερμική μοντελοποίηση ηλεκτρικών κινητήρων για ενεργοποιητές ανθρωποειδών ρομπότ&nbsp;</li><li>Υπεύθυνος για την ακρίβεια της θερμικής μοντελοποίησης των ενεργοποιητών Tesla Bot, διασφαλίζοντας την ευθυγράμμιση με πειραματικά δεδομένα και προσομοιώσεις υψηλής πιστότητας&nbsp;</li></ul>Τι θα έχετε μαζί σας<ul><li>1-3 years of relevant experience&nbsp;</li><li>Strong knowledge of Heat Transfer and Thermodynamics&nbsp;</li><li>Very good understanding of thermal and electrical measurements&nbsp;</li><li>Strong mathematical and physics background&nbsp;</li><li>Strong MATLAB programming skills&nbsp;</li><li>Fluency in English&nbsp;</li></ul>&nbsp;The following will be considered as plus:&nbsp;<ul><li>Understanding of optimization fundamentals&nbsp;&nbsp;</li><li>Understanding of electromagnetics and electric circuits&nbsp;</li><li>Familiarity with Finite Element Analysis&nbsp;</li><li>Power electronics and control fundamentals&nbsp;&nbsp;</li><li>Understanding of electrical and mechanical modeling&nbsp;&nbsp;</li></ul><ul><li>Σχετική εμπειρία 1-3 ετών &nbsp;</li><li>Εξαιρετική γνώση των αρχών Μεταφοράς θερμότητας και Θερμοδυναμικής &nbsp;</li><li>Πολύ καλή κατανόηση των θερμικών και ηλεκτρικών μετρήσεων &nbsp;</li><li>Ισχυρό υπόβαθρο στα μαθηματικά και τη φυσική &nbsp;</li><li>Πολύ καλές δεξιότητες προγραμματισμού MATLAB &nbsp;</li><li>Ευχέρεια στα αγγλικά &nbsp;</li></ul>Τα ακόλουθα προσόντα θεωρούνται πλεονεκτικά: &nbsp;<ul><li>Κατανόηση των βασικών αρχών βελτιστοποίησης  &nbsp;</li><li>Κατανόηση των αρχών ηλεκτρομαγνητικής και των ηλεκτρικών κυκλωμάτων &nbsp;</li><li>Εξοικείωση με την ανάλυση πεπερασμένων στοιχείων &nbsp;</li><li>Κατανόηση των βασικών αρχών ηλεκτρονικών συστημάτων ισχύος και στοιχείων ελέγχου  &nbsp;</li><li>Κατανόηση των αρχών ηλεκτρικής και μηχανικής μοντελοποίησης  &nbsp;</li></ul>

Thermal Motor Design Engineer – Optimus

Tesla is seeking an Electrical Engineer with experience in magnetic and electrical measurements. This person will be working as part of the Tesla motor technology team located in Athens, Greece, towards developing test plans and magnetic measurement setups, as well as performing characterization measurements on both soft and hard magnetic materials.&nbsp;Η Tesla αναζητά έναν ηλεκτρολόγο μηχανικό με εμπειρία στις μαγνητικές και ηλεκτρικές μετρήσεις. Το άτομο αυτό θα εργάζεται ως μέρος της ομάδας τεχνολογίας κινητήρων της Tesla με έδρα στην Αθήνα, με στόχο την ανάπτυξη εργαστηριακών πλάνων και διατάξεων μέτρησης μαγνητικών υλικών, καθώς και την εκτέλεση μαγνητικών μετρήσεων σε μαλακά και σκληρά μαγνητικά υλικά.Τι θα κάνετε<ul><li>Characterization of soft and hard magnetic materials.</li><li>Development of measurement setups for magnetic material evaluation.</li><li>Development of material validation plans and validation reports.</li><li>Detailed organization of magnetic material inventory with automated routines.</li><li>Perform 2D/3D FEA simulations to develop new and further understand existing magnetic measurement setups.</li></ul><ul><li>Χαρακτηρισμός μαλακών και σκληρών μαγνητικών υλικών, μέσω μαγνητικών μετρήσεων.</li><li>Ανάπτυξη ειδικών διατάξεων για τον χαρακτηρισμό και την αξιολόγηση μαγνητικών υλικών.</li><li>Ανάπτυξη πλάνων και αναφορών σχετικά με την αξιολόγηση μαγνητικών υλικών.</li><li>Λεπτομερής οργάνωση της βάσης μαγνητικών υλικών μέσω αυτοματοποιημένων ρουτινών.</li><li>Εκτέλεση προσομοιώσεων σε 2Δ και 3Δ με σκοπό την ανάπτυξη νέων και την κατανόηση υφιστάμενων διατάξεων μαγνητικών μετρήσεων.</li></ul>Τι θα έχετε μαζί σας<ul><li>Studies in Electrical Engineering/Electromagnetics with specialization on magnetic materials.</li><li>Strong mathematical and physics background.</li><li>Experience with modeling &amp; measuring magnetic losses.</li><li>Strong fundamentals in electromagnetics and electrical machines.</li><li>Excellent understanding of electric circuits.</li><li>Strong MATLAB programming skills.</li><li>Experience analyzing electric motors using Finite Element Method.</li><li>Experience using power analyzer/oscilloscope &amp; performing electrical measurements.</li><li>Excellent communication skills and ability to work in a fast-paced and challenging environment.</li><li>Fluency in English speaking, reading and writing.</li></ul><ul><li>Σπουδές Ηλεκτρολόγου Μηχανικού με εξειδίκευση στα μαγνητικά υλικά.</li><li>Ισχυρό γνωσιακό υπόβαθρο σε μαθηματικά και φυσική.</li><li>Εμπειρία στην μοντελοποίηση και την μέτρηση απωλειών πυρήνα.</li><li>Ισχυρό γνωσιακό υπόβαθρο σε θέματα ηλεκτρομαγνητισμού και ηλεκτρικών μηχανών.</li><li>Άριστη κατανόηση ηλεκτρικών κυκλωμάτων.</li><li>Ισχυρές δεξιότητες προγραμματισμού σε MATLAB.</li><li>Εμπειρία στην ανάλυση ηλεκτρικών μηχανών με τη χρήση της μεθόδου πεπερασμένων στοιχείων.</li><li>Εμπειρία στη χρήση αναλυτή ισχύος και παλμογράφου, καθώς και στην εκτέλεση ηλεκτρικών μετρήσεων.</li><li>Άριστες επικοινωνιακές δεξιότητες και ικανότητα εργασίας σε ένα περιβάλλον με γρήγορους ρυθμούς και προκλήσεις.</li><li>Άριστη γνώση της αγγλικής γλώσσας στον προφορικό και γραπτό λόγο.</li></ul>

Senior Magnetics Engineer - Athens, Greece

Data is at the heart of innovation, and we are building a Machine Learning team to unlock its full potential. As a Senior Data &amp; Machine Learning Engineer, you will lead groundbreaking initiatives within our Data &amp; Optimization efforts in the South EU region. This role offers significant autonomy—you'll drive projects from conception to deployment, with the freedom to innovate and shape our ML capabilities.Our wealth of physics-based data, derived from high-fidelity, validated models, provides a robust foundation for transformative insights. By applying advanced machine learning techniques, you'll enhance decision-making processes, optimize system performance, and refine design strategies for powertrain systems. Your data-driven contributions will deliver a competitive edge, enabling us to explore innovative solutions and push the boundaries of engineering excellence.We are in the early stages of scaling this capability, so we're seeking a highly proactive and self-driven expert who thrives in an evolving environment. If you have a proven track record of independent research and application of ML to complex engineering challenges, this is your opportunity to make a lasting impact.Τι θα κάνετε<ul><li>Lead Machine Learning for Design Optimization: Develop and deploy advanced ML models using high-fidelity physics-based data to minimize reliance on time-intensive simulations and explore vast design spaces efficiently.</li><li>Drive Data-Driven Decision Making: Conduct large-scale data analysis to inform and accelerate human-driven selection of optimal powertrain designs, fostering faster, more precise engineering outcomes.</li><li>Manage Data Lifecycle: Collect, clean, process, and analyze complex datasets to derive actionable insights for ML applications, ensuring data integrity and scalability.</li><li>Innovate and Validate Models: Design, implement, evaluate, and iterate on sophisticated ML models to enhance design strategies and system performance, incorporating techniques like deep learning and reinforcement learning.</li><li>Integrate ML into Core Workflows: Spearhead the embedding of ML-driven insights into existing design processes, promoting efficiency, innovation, and cross-functional collaboration.</li><li>Mentor and Collaborate: Guide junior team members, contribute to strategic planning, and stay abreast of emerging ML trends to continually elevate our capabilities.</li></ul>Τι θα έχετε μαζί σας<ul><li>PhD in Computer Science, Data Science, Electrical Engineering, or a related field (or Master's with equivalent professional experience); strong preference for candidates with research focused on ML applications in engineering or physics-based systems.</li><li>2+ years of hands-on experience in machine learning and data science, with a demonstrated ability to work independently on complex, real-world projects.</li><li>Advanced proficiency in Python and expertise in ML frameworks such as TensorFlow, PyTorch, or Scikit-learn.</li><li>Proven expertise in data processing and analysis, including handling large datasets with tools like Pandas, NumPy, SQL, and big data technologies (e.g., Spark or Dask).</li><li>Strong background in software engineering practices, including Agile methodologies, version control (e.g., Git), and CI/CD pipelines.</li><li>Excellent analytical and problem-solving skills, with a structured approach to tackling ambiguous technical challenges.</li><li>Fluency in English (written and spoken); additional languages are a plus.</li></ul>

Senior Machine Learning Engineer, Powertrain Design and Optimal Selection

We are looking to hire multiple Service Technicians for Tesla's Service Centers across the Netherlands. At Tesla, our Service Technicians are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Service Technician you will help ensure an equally innovative service to our customers. Are you up for the challenge? Please send in your resume in English.&nbsp;We Offer:&nbsp;<ul><li>A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success</li><li>The chance to work with innovative technology, advanced tools and software&nbsp;</li><li>Ongoing training and development to help you grow your skills and career A competitive compensation and benefits package</li></ul>Τι θα κάνετε<ul><li>Service, repair and improve</li><li>Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles&nbsp;</li><li>Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery&nbsp;</li><li>Collaborate : Working across teams (local and over the region) you will be sharing support and best practices in order to further improve the service experience.&nbsp;</li><li>Develop : Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles</li></ul>Τι θα έχετε μαζί σας<ul><li>You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries&nbsp;</li><li>A good communicator: You speak and write English well, and know how to get your point across clearly and respectfully&nbsp;</li><li>Safe to drive: We require you to hold a full European driver’s license (Class B for cars)&nbsp;</li><li>Willing to relocate to the Netherlands&nbsp;</li><li>Legally permitted to work in the Netherlands</li></ul>Η Tesla είναι εργοδότης ίσων ευκαιριών. Όλοι οι υποψήφιοι που έχουν τα απαραίτητα προσόντα θα λαμβάνονται υπόψη για πρόσληψη, χωρίς να λαμβάνεται υπόψη οποιοσδήποτε παράγοντας, συμπεριλαμβανομένης της ιδιότητας του βετεράνου και του καθεστώτος αναπηρίας, τα οποία προστατεύονται από τους ισχύοντες ομοσπονδιακούς, πολιτειακούς ή τοπικούς νόμους.Η Tesla έχει επίσης δεσμευτεί να συνεργάζεται και να παρέχει εύλογες διευκολύνσεις σε άτομα με αναπηρία. Εάν χρειάζεστε κάποια διευκόλυνση σε οποιοδήποτε σημείο κατά τη διαδικασία συνέντευξης, ενημερώστε το άτομο που είναι υπεύθυνο για την πρόσληψη.Για γρήγορη πρόσβαση σε τεχνολογία ανάγνωσης οθόνης συμβατή με αυτόν τον ιστότοπο,&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn">κάντε κλικ εδώ για λήψη ενός δωρεάν συμβατού προγράμματος ανάγνωσης οθόνης</a>&nbsp;(<a target="_blank" rel="noopener noreferrer nofollow" class="tds-link" href="http://www.chromevox.com/tutorial">μπορείτε να βρείτε έναν δωρεάν οδηγό εκμάθησης</a>&nbsp;βήμα προς βήμα εδώ). Για περισσότερες πληροφορίες ή για να ζητήσετε διευκολύνσεις, επικοινωνήστε στη διεύθυνση&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="mailto:accommodationrequest@tesla.com">accommodationrequest@tesla.com</a>.Η προστασία απορρήτου αποτελεί βασική προτεραιότητα για την Tesla. Την ενσωματώνουμε στα προϊόντα μας και τη θεωρούμε ως ουσιαστικό μέρος της επιχείρησής μας. Για να κατανοήσετε περισσότερα σχετικά με τα δεδομένα που συλλέγουμε και επεξεργαζόμαστε ως μέρος της αίτησής σας, ανατρέξτε στην&nbsp;<a target="_blank" rel="noreferrer" class="tds-link" href="https://digitalassets.tesla.com/tesla-contents/image/upload/Tesla-Talent-Privacy-Notice-%28Global%29_en">Δήλωση Προστασίας Απορρήτου Ταλέντων της Tesla&nbsp;</a>.

Automotive Mechanics - Relocation to the Netherlands

This position plays a critical role within the Commercial department to secure the smooth progression of all processes related to the Account Management of the Corporate Segment. The role is responsible to provide support to the members of Account Management team in several tasks such as the preparation of client proposals and reporting. The role is part of the Account Management Team which is comprised by Account Managers &amp; Executives as well as the Head of the team. &nbsp;&nbsp;Position Summary:<ul><li>Distribute communications to related departments in a timely manner when needed</li><li>Ensure records are accurately updated and stored responsibly in accordance with company policy</li><li>Update daily and / or weekly all CRM systems, with the respected contracts and or terms for our clients</li><li>Maintain a professional rapport with external and internal customers</li><li>Work alongside other departments to ensure protocol is being followed in compliance with company policy</li><li>Have a close cooperation with Legal Department as far as terms &amp; conditions for external clients is concerned</li><li>Perform administrative duties such as making reports, printing, photocopying and sending emails, and ordering office supplies</li></ul>&nbsp;Qualifications &amp; Skills:<ul><li>Academic background: general education degree or equivalent (University Degree will be preferred)</li><li>Minimum 2 years in a similar position, preferably in a complex commercial environment</li><li>Very good command of English - verbal and written</li><li>IT literate with excellent command of MS Office suite</li><li>Customer service experience</li><li>Excellent Customer service skills</li><li>Knowledge of CRM tools and relevant system applications</li><li>Knowledge of supporting and administrative processes</li><li>Effective on rapport building to develop trust and strong relationships with clients&nbsp;</li><li>Ability to manage data collection and filing</li><li>Ability to multitask</li><li>Strong listening skills</li><li>Being able to use empathy (Interpersonal sensitivity)&nbsp;</li><li>Be able to divert pressure and keep calm under stressful conditions</li></ul>

Commercial Support Agent

The Mobility Operations &amp; Replacement Services Specialist is a key member of Ayvens Mobility team, acting as a brand ambassador and ensuring a seamless, efficient, and customer-focused experience. This role combines operational excellence with exceptional service delivery, managing the full lifecycle of replacement and mobility solutions while driving continuous improvement and cost optimization.Key Responsibilities:<ul><li>Deliver world-class customer service by managing the replacement process end-to-end (requests in EBS, reservations, rental agreements, handling during and after rental) in compliance with Ayvens policies and procedures.</li><li>Respond promptly to all requests logged in the CRM system or received via calls and emails.</li><li>Allocate the right vehicle to reservations based on customer needs and cost efficiency.</li><li>Create and manage transfer requests in CRM, ensuring seamless execution.</li><li>Handle driver requests for replacement vehicles and manage related workflows.</li><li>Complete administrative tasks, including daily operational lists, to support departmental efficiency.</li><li>Ensure consistent alignment with external service partners (e.g., Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Provide on-site support at the Mobility station, assisting customers and preparing rental agreements for vehicle pick-up.</li><li>Inspect returned vehicles and update their condition in the system.</li><li>Plan and organize the next day’s schedule for vehicle preparation and delivery to customers.</li><li>Communicate professionally via phone and email, ensuring a friendly and helpful approach.</li><li>Resolve customer issues and concerns using effective service techniques and escalate when necessary.</li><li>Monitor and manage complaint handling processes, ensuring timely resolution and customer satisfaction.</li><li>Analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Gather and share customer feedback to identify improvement opportunities and enhance operational performance.</li><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Meet all agreed SLAs and KPIs, both internal and external (including Commercial and Operations departments).</li><li>Maintain compliance with internal policies and operational standards.</li><li>Operate within Ayvens methodologies, challenge existing processes, and contribute to KPI-driven improvements.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration, Automotive Engineering, Logistics, or related field.</li><li>Fluency in English (written and spoken)</li><li>2+ years of experience in mobility services, fleet management, automotive operations, or leasing industry.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Analytical mindset with a proactive approach to problem-solving and process improvement.</li><li>Familiarity with CRM systems and operational workflows is a plus.</li></ul>

Mobility Operations & Replacement Services Agent

The RMT Coordinator is an essential member as he/she will be responsible for handling client's requests for service in an efficient manner while providing excellent customer service and minimizing operating costs. Take inbound calls from drivers, answer inquiries regarding the requests for scheduled and non-scheduled technical repairs, maintenance and tyre replacement, handle complaints and resolve problems. Responsibilities: • Handle drivers’ requests for car maintenance, tires or replacement by promptly providing approvals in accordance with the manufacturer’s guidelines. • Closely monitor costs related to repair, maintenance and tires replacement to achieve maximum savings. • Secure agreed prices with the vendor to ensure the client is aware of the repair total. • Negotiation for warranty recovery in cases where a vehicle is out of the normal factory warranty date or miles. • Handle and resolve drivers’ complaints. • Log all interactions with drivers in the relevant CRM tool and ensure that all tasks are completed. • Identify and escalate situations requiring attention. • Communicate with colleagues and external partners to control direct / indirect costs.• Drive continuous improvement and engage in action planning to improve operational effectiveness.Qualifications and skills:• University degree will be considered as an asset• At least 4-5 years of experience in automotive markets• Very good command of English language, both verbal and written• Organizational skills• Be able to work in teams• Customer oriented

RMT Coordinator

The LCV Specialist will support Ayvens Greece sales teams by providing commercial vehicle industry &amp; market knowledge, advice and guidance. Moreover he / she will provide advice to clients and new business prospects at the vehicle qualification stage on vehicle specification and ancillary equipment to ensure best fit for purpose.Through this role the candidate will liaise with the van manufacturers and importers, third party suppliers / vehicle converters to ensure accuracy and competitiveness of LCV maintenance budgets. Furthermore he/she will provide operational and in-life advice and recommendations to Ayvens Greece customers, particularly in the areas of selecting the appropriate commercial vehicles, according to legislation &amp; compliance to optimize their vehicle utilization.Key Responsibilities:<ul><li>Support the sales teams on winning van / light commercial vehicle business.</li><li>Provide current LCV market and industry information to support the Bid &amp; Tender team for the top 20–25 new commercial vehicle customers and prospects.&nbsp;</li><li>Identify van fleet operators for the New Business team to target and prioritize.</li><li>Actively promote Ayvens LCV proposition and seek to increase take up of the Ayvens commercial vehicles products and services.</li><li>Attend meetings with prospects and existing customers to carry out needs assessments to recommend and advise on fit for purpose vehicles, specifications, legislation, and compliance.</li><li>Make recommendations on commercial vehicle makes and versions including 3rd party specialist suppliers of vehicle racking, lifts, cranes, refrigeration and vehicle livery.</li><li>Support colleagues in both the Implementation and Engage teams to ensure smooth transition and onboarding of CV clients</li><li>Provide input and content for CV Tender management.</li><li>Liaise with the commercial training team in order to organize relevant trainings to the sales and other teams.</li><li>Service quality: Maintain a high level of service focus, ensuring Ayvens Customer Service Style is adopted and always supported.</li><li>Achieve pre-determined customer satisfaction/loyalty objectives and adherence to relevant SLA’s.</li><li>Ensure accurate recording of all relevant information to Commercial CRM.</li><li>Keep abreast of commercial vehicle market conditions and specific industry and organizational changes &amp; developments and regularly communicate this knowledge through the relevant areas of the business.</li><li>Plan, organize and execute training &amp; awareness sessions to the commercial team and all relevant internal partners, aiming to increase product knowledge level.</li><li>Along with the product team, develop and maintain a process for regular production and analysis of key performance indicators relating to Ayvens van fleets.</li></ul>Qualifications &amp; Skills:<ul><li>University degree in Business Administration or technical education.</li><li>Minimum of 5 years’ working experience in B2B environment</li><li>Background in relevant commercial vehicles sales will be considered an asset.</li><li>The ideal individual should have robust knowledge of how sales and account management functions operate and interact with clients within complex sales and business environments.</li><li>Very good coaching and training skills.</li><li>Solid quantitative (numerical and problem solving) skills.</li><li>Basic knowledge of Finance and Cost controlling.</li><li>Strong organizational and coordination skills.</li><li>An entrepreneurial mind-set with strong self-motivation and the ability to work independently.</li><li>Able to take initiative and the confidence to take business solutions from concept stage to implementation.</li><li>Good interpersonal and communication skills.</li><li>Ability to present options and recommendations to a Board level audience.</li><li>Able to communicate persuasively across a range of different stakeholders.</li><li>Team work &amp; listening skills.</li><li>IT literacy and ability to adapt in a complex IT ecosystem.</li><li>Motivated individual with a strong track record of delivery.</li><li>Fluency in English (speaking and writing).</li></ul>

LCV Specialist

The Direct Retail Account Management Executive has a crucial as he / she is the primary point of contact between the existing customer and Ayvens. He/She provides customer support, planning and implementation expertise for the account. He/She will also have the opportunity to further develop the relationship with our clients, focus in proactive sales process that invests time into understanding the overall picture of an account and leverage the information to build influence and sales over timeResponsibilities:<ul><li>Client oriented approach - actively listen to the customers and provide them with the best possible offer/solution that suits their needs.</li><li>Proactive contact with customers in order to renew our cooperation</li><li>Focus on the result and ensure to maximize the sales renewal rate.</li><li>Exhibit high level of ownership and close monitor all the required steps to manage the overall relationship.</li><li>Act as a customers’ advocate within the organization by working to build consensus and effectively handle complaints to keep them satisfied.</li><li>Use judgement to identify, trouble-shoot and resolve day to day tasks. Get involved whenever it is needed, even in non-selling activities.</li><li>Work with speed and agility to learn everything about our clients so that we will be able to serve them better</li><li>Keep abreast of the latest developments and trends in the Fleet Management and Automotive Industry</li><li>Keen to influence and to contribute to technical development and overall improvement of our processes in own or other related business areas and of our services.</li><li>Implementation of Ayvens loyalty plan and annual plan of visits</li></ul>Required Knowledge &amp; Qualifications:&nbsp;Hard Skills:&nbsp;<ul><li>University Degree (preferably in Economics, Business or Finance).&nbsp;</li></ul><ul><li>Professional experience with a minimum of three (3) years in an equivalent level, preferably in B2B services.&nbsp;</li><li>Very Good knowledge of MS Office (Excel, PowerPoint).&nbsp;</li><li>Excellent communication skills both written and oral.&nbsp;</li><li>Adequate knowledge of Automotive industry.&nbsp;</li><li>Very good command of the English language.&nbsp;</li></ul>Soft Skills:&nbsp;<ul><li>Customer Service Mentality.&nbsp;</li><li>Effective on rapport building.&nbsp;</li><li>Challenger with strong negotiation skills.&nbsp;</li><li>Analyze conflicting situations and take action.</li></ul><ul><li>Ability to present effectively.&nbsp;</li><li>Ability to use common sense in problem solving.&nbsp;</li><li>Ability to work under pressure and take decisions quickly.&nbsp;</li></ul>

Account Management Executive

We’re looking for an Indirect Spend Procurement Specialist to join our dynamic procurement team. In this role, you’ll lead sourcing and procurement activities across key indirect categories — such as Sales &amp; Marketing, Facility Management and IT. You will be &nbsp;responsible for optimizing supplier performance, driving cost efficiencies, and ensuring that procurement strategies align with the company’s overall business objectives, reporting to Country Procurement Manager.Responsibilities:<ul><li>Lead strategic sourcing and procurement initiatives for assigned indirect categories, ensuring alignment with organizational goals and objectives.</li><li>Participate in cross-functional teams and projects to support organizational initiatives and/or drive continuous improvement in procurement practices.</li><li>Collaborate closely with internal stakeholders, including commercial, operations, finance, and supply chain teams, to align procurement strategies with business needs and customer requirements.</li><li>Analyze market trends, supplier capabilities, and conduct spend analysis using data-driven assessments to get deep insight in cost structures, identify opportunities for cost savings, value generation, and process efficiencies.</li><li>Manage and optimize suppliers’ database, build relationships that generate long-term value for both Ayvens and the supplier in alignment with the country and group procurement strategies.</li><li>Negotiate contracts, pricing agreements, and service level agreements (SLAs) with suppliers to ensure terms and conditions according to the strategic priorities of the organization.</li><li>Manage supplier contracts throughout the contract lifecycle, including drafting, reviewing, and negotiating contract terms and conditions. Monitor supplier performance against key performance indicators (KPIs) and contractual obligations, taking proactive measures to address issues and drive improvements. Support the introduction of new processes, tools and systems within the procurement team and advise internal customers on procurement methods, processes and application of guidelines</li><li>Ensure &amp; follow-up actions regarding compliance and audit</li><li>Ensure compliance with contract requirements, terms, and conditions, and enforce contractual obligations to safeguard the organization's interests.</li><li>Collaborate with legal, finance, and other relevant stakeholders to mitigate contract risks and ensure contractual compliance.</li></ul>Qualifications and skills:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, or related field</li><li>Minimum 3 years of experience in procurement, strategic sourcing of Indirect Spend Categories</li><li>Demonstrated expertise in supplier relationship management, contract negotiations, and procurement best practices.</li><li>Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.</li><li>Excellent negotiation, communication, and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders demonstrating a customer centric mindset.</li><li>High level of integrity and ability to explicitly demonstrate a professional approach in all supplier interactions and meet highest ethical standards.</li><li>Proficiency in procurement software, ERP systems, and Microsoft Office Suite.</li><li>Excellent knowledge of English language (written and oral)</li></ul>

Indirect Spend Procurement Specialist

Accident Operations Advisor plays a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction &amp; service quality for Ayvens clients through effective communication and operational excellence.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction.Qualifications &amp; Skills: • University degree will be considered as an asset• Technical knowledge of automotive systems, including repair, and maintenance.• At least 5-7 years of experience in automotive markets• Body repair workshop experience will be considered as a plus • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented

Accident Operations Advisor

The KYC Analyst &nbsp;is responsible for conducting the KYC Due Diligence: Initial Screening, Periodic Screening, Transaction Monitoring (TM) and Event Driven Reviews (EDRs). Responsibilities: • Assist Relationship Managers (RM) in the KYC research as part of the AML process • Serve as the main point of contact between Commercial Team and the AML Shared Service Center of the Ayvens Group (SSC). • Provide assistance/linkage between RM and SSC when required to help facilitate the CDD process • Liaise with clients to obtain necessary documents for KYC, where agreed with the RM • Provide quality check on documents provided by RM prior to being sent to the SSC • Update of the physical files in line with regulator’s and Ayvens' policy and electronic files • Provide quality check on documents provided by RM prior to being sent to the SSC Qualifications and skills: • University degree, preferably in Business Administration, Finance, Economics, or Information Systems• Minimum 2 years of relevant professional experience in banking, finance, or any similar activities • Fluency in English with both written and verbal communication• Knowledge of relevant KYC/AML/CFT regulations and best practices,• Strong analytical and research skills • Learning and Change agility • Digital literacy and tech savviness

KYC Analyst

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.The role will be responsible for managing a claim from the start through to settlement, making decisions on the extent and validity of a claim, and checking for any implied or hidden fraudulent activity. Is responsible to coordinate all relevant activities which may be required following both small- and large-scale accidents. Responsible as well, to manage effectively the communication with insurance companies and liaise with external experts such as loss adjusters and lawyers in order to timely investigate incidents and recovery of money from the party responsible for the loss. &nbsp;Responsibilities:<ul><li>Review and analyze information including coverage, liability, medical records and other documents as necessary in order to resolve claims</li><li>Analyze and determine value of claim to set case reserves adequately</li><li>Monitor and update allocation of claim reserves, every time you get more information on the progress</li><li>Analyze and evaluate relevant information essential in settling complex high-value liability and bodily injury claims</li><li>Accurately record any communication or activity relevant to the claim in the claim system notes</li><li>Assess with accuracy cases related to the matrix-fraud and take the necessary actions to limit fraudulent actions</li><li>Monitor the actions taken by the partners, according to their SLA.</li><li>Manage relationships, exchanges of information and documentation with the legal counterparty and Insurance Companies</li><li>Manage paper and electronic mail, and all other key documentation necessary for the claim file (police reports etc.) in and out</li><li>Provide support and guidelines to drivers involved in accidents</li><li>Maintain and keep updated all the data related to accidents (i.e. accident reports)</li><li>Adhere to company policies and guidelines and ensure that the communication style is in line with the Ayvens' General Rules and brand identity&nbsp;</li></ul>&nbsp;Qualifications and skills:<ul><li>University degree will be considered as an asset</li><li>At least 3 years of experience in claims handling</li><li>Good understanding of the insurance market</li><li>Knowledge of the insurance / automotive markets</li><li>MS Office</li><li>Very good command of English language, both verbal and written</li><li>Organizational skills</li><li>Customer oriented</li><li>Results oriented</li><li>Interpersonal and negotiation skills</li><li>Be able to work in teams</li></ul>

Claims Handler

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Operations Advisor play a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction for Ayvens clients through effective communication and operational excellence. The RMT acts as a key liaison between the Mobility team and service providers, ensuring seamless coordination and timely execution of maintenance and body repair services. The role is dedicated to enhancing service quality and ensuring cost efficiency, while actively driving continuous improvement across all operational processes.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction. &nbsp;Qualifications &amp; Skills • University degree will be considered as an asset • At least 5-7 years of experience in automotive markets • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented &nbsp;

Operations Advisor

Κύριες Αρμοδιότητες&nbsp;<ul><li>Εκπαίδευση ανθρωπίνου δυναμικού</li><li>Διαχείριση και παρακίνηση του προσωπικού</li><li>Εξασφάλιση της εύρυθμης λειτουργίας του καταστήματος</li><li>Διασφάλιση της υψηλής ποιότητας εξυπηρέτησης των πελατών του καταστήματος</li><li>Επίτευξη μηνιαίων στόχων</li><li>Συντονισμός της ομάδας με βάση τις λειτουργικές διαδικασίες της εταιρείας</li><li>Συνεχής έλεγχος και αξιολόγηση για την έγκαιρη αναγνώριση και επίλυση προβλημάτων</li></ul>ΠΕΛΑΤΗΣ<ul><li>Διατήρηση μιας εξαιρετικής εμπειρίας εξυπηρέτησης στο κατάστημα, εξασφαλίζοντας υψηλού επιπέδου ικανοποίηση των πελατών</li><li>Αντιμετώπιση ερωτημάτων και παραπόνων και επίλυση ζητημάτων / αιτημάτων πελατών</li><li>Καλλιεργήστε μια πελατοκεντρική νοοτροπία αναπτύσσοντας και διατηρώντας σταθερές σχέσεις με τους πελάτες</li></ul>ΟΜΑΔΑ<ul><li>Εκπαιδεύστε, καθοδηγήστε, παρακινήστε, προσφέρετε εποικοδομητικά σχόλια στην ομάδα και ενθαρρύνετε την πρόοδο εντός της εταιρείας</li><li>Βοηθάτε με τακτικές εκπαιδευτικές συναντήσεις εντός του καταστήματος, διασφαλίζοντας ότι η ομάδα είναι σε θέση να διατηρήσει τα υψηλά πρότυπα που απαιτούνται</li><li>Μέλη της ομάδας υποστήριξης (π.χ. δίνοντας το παράδειγμα ή την καθοδήγηση) για να εξασφαλίσουν μια εξαιρετική εμπειρία επισκεπτών</li><li>Προώθηση μιας επιχειρηματικής προσέγγισης και ομαδικού πνεύματος, χρησιμοποιώντας αποτελεσματική επικοινωνία, διασφαλίζοντας αποτελεσματική οργάνωση και επαγγελματική ανάπτυξη</li></ul><ul><li>Εξασφάλιση ενός ασφαλούς και υγιούς εργασιακού περιβάλλοντος χωρίς κινδύνους σύμφωνα με τους κανονισμούς</li><li>Βεβαιωθείτε ότι η ομάδα είναι πάντα ενημερωμένη σχετικά με το προϊόν, τις πολιτικές και τις διαδικασίες</li><li>Προσέλκυση και πρόσληψη των καλύτερων ταλέντων που διατίθενται στην αγορά μέσω δικτύωσης και ανίχνευσης</li></ul>ΛΕΙΤΟΥΡΓΙΑ<ul><li>Διαχείριση των καθημερινών λειτουργικών δραστηριοτήτων του καταστήματος και διασφάλιση της συμμόρφωσης με τις πολιτικές και τις διαδικασίες</li><li>Παρακολούθηση και έλεγχος των επιπέδων παραγωγικότητας των καταστημάτων</li><li>Ανάλυση αναφορών για τη λήψη βασικών αποφάσεων σχετικά με τις πωλήσεις</li><li>Εφαρμογή στρατηγικών σχεδιασμού προσωπικού και πόρων για τη βελτιστοποίηση των χρονοδιαγραμμάτων προσωπικού</li></ul>Πάνω από όλα όμως, ξέρεις να&nbsp;δουλεύεις με ομάδες και σκίζεις στην επικοινωνία.&nbsp;Έχεις ξεκάθαρη&nbsp;επιχειρηματική σκέψη&nbsp;και καταλαβαίνεις ποιοι μπορεί να είναι οι επόμενοι στόχοι μας και πως θα τους κατακτήσουμε. Μπορείς να παίρνεις γρήγορες&nbsp;αποφάσεις&nbsp;και να λύνεις&nbsp;προκλήσεις.&nbsp;Η εταιρεία προσφέρει:<ul><li>Αρχικός μηνιαίος μικτός&nbsp;μισθός στα 1.350€.&nbsp;Το πλάνο μας όμως είναι σχεδιασμένο έως και 4 χρόνια μετά, που θα φτάσεις&nbsp;στα 1.700€ μικτά.</li><li>Σταθερό εργασιακό περιβάλλον – Συμβάσεις αορίστου χρόνου</li><li>Γενναιόδωρη έκπτωση εργαζομένων σε όλες τις μάρκες μας</li><li>Ευκαιρίες επαγγελματικής εξέλιξης</li></ul>

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