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As a Junior Project Manager you will take on Arrears Management projects to deliver every project on time, within budget, and within scope. You will also build positive long-term relationships with our clients.&nbsp;Responsibilities<ul><li>Manage technology projects and coordinate project teams, ensuring quality delivery of financial business solutions.</li><li>Manage the project team, establish, document, and agree on concise requirements to define the project scope and the expected deliverables.</li><li>Identify and manage the project stakeholders’ expectations dynamics.</li><li>Adhere to the Company’s Project Delivery Lifecycle Management process and adapt it to the project’s environment.</li><li>Proactively identify, assess, and control project threats and opportunities, drive prioritization, balance business needs versus constraints, and ensure adequate mitigation actions and contingency planning.</li><li>Identify and manage changes to the project scope, schedule, and costs, complying with the Company’s Change Management process.</li><li>Align stakeholders and influence decision processes, determine success metrics, and track against milestones.</li><li>Develop effective presentations and status reports to communicate project status to key stakeholders (Customer executives &amp; Company C level).</li><li>Cooperate with Account Managers and Technical Division Supervisors on projects’ status and challenges.</li></ul>&nbsp;Requirements<ul><li>1+ years of experience in leading software application projects, preferably in the Banking or Finance sectors, as a Project Manager.</li><li>MSc or BSc in Computer Science, Information Systems, or related field are considered a plus.</li><li>PMP or Prince II certification is considered a plus.</li><li>Verbal and written communication skills in the English language.</li><li>Client-facing, analytical and problem-solving skills.</li><li>Ability to work under tight deadlines while being flexible and responding to change.</li><li>Organizational skills, attention to detail, and multi-tasking skills.</li><li>Teamwork skills to coordinate virtual teams in a dynamically changing environment.</li><li>Working experience with Jira Software is considered a plus.</li><li>Knowledge of Loans Delinquency &amp; Recovery processes is considered a plus.</li><li>Experience in Banking / Financial Services industries is considered a plus.</li><li>Ability to travel abroad (occasionally).</li></ul>&nbsp;BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Junior Project Manager

We are expanding our team and are looking for a Product Manager to take ownership of a portfolio of enterprise software–based solutions and service offerings, developed in collaboration with our strategic technology partners.This role is central to how we position, sell, and deliver our solutions. You will work closely with sales, pre-sales, delivery teams, and vendor partners to ensure our offerings are clearly defined, commercially sound, and aligned with real customer needs.This is a solution-oriented product role, not a software development role.&nbsp;Key Responsibilities<ul><li>Own and evolve assigned partner-based products and solution offerings.</li><li>Translate vendor technologies into clear, value-driven enterprise solutions.</li><li>Define solution positioning, use cases, packaging, and commercial models.</li><li>Act as the primary interface with software vendors on product capabilities, roadmaps, and go-to-market initiatives.</li><li>Support sales teams in complex enterprise opportunities, including customer meetings, RFPs, and solution workshops.</li><li>Develop and maintain sales enablement assets (pitch decks, solution briefs, value propositions).</li><li>Work closely with delivery teams to ensure solutions are realistic, repeatable, and scalable.</li><li>Collect customer and market feedback to continuously refine and improve offerings. </li></ul>Qualifications<ul><li>5+ years of experience in Product Management, Solution Management, or Pre-Sales.</li><li>Background in Enterprise Software, Technology Consulting, or System Integrators.</li><li>Hands-on experience working with third-party enterprise software vendors.</li><li>Strong understanding of enterprise architectures, licensing models, and services delivery.</li><li>Ability to articulate business value from complex technologies.</li><li>Strong communication skills and confidence working with senior stakeholders.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Product Manager

We are seeking a detail-oriented Quality Assurance Associate Analyst to join our QA team. The successful candidate will be responsible for testing software applications to ensure they are reliable, fully functional, and meet defined specifications before release. Working closely with developers and reporting to the QA Analysis Lead, the QA Associate Analyst will help identify defects, validate system behavior, and contribute to the overall quality of our products.Key Responsibilities<ul><li>Review requirements and test plans to understand expected system behavior.</li><li>Identify, prepare, and document test data to support test cases and test conditions.</li><li>Execute manual testing across various software features and environments.</li><li>Identify, log, and track defects accurately in the designated bug-tracking system.</li><li>Analyze actual test results against expected outcomes and report discrepancies.</li><li>Collaborate with development and QA teams to reproduce issues and verify fixes.</li><li>Ensure testing activities are completed in line with quality standards and timelines.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience).</li></ul><ul><li>Strong analytical and problem-solving skills with the ability to identify software strengths and weaknesses.</li><li>Ability to think abstractly and understand how individual components fit into the overall system.</li><li>Excellent written and verbal communication skills.</li><li>High attention to detail and a methodical, organized approach to work.</li><li>Fluency in both Greek and English (written and spoken).</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Associate Quality Assurance Analyst

Η Eurocatering AE αναζητά έναν/μία ενθουσιώδη και οργανωτικό/ή Marketing Assistant για να υποστηρίξει τις καθημερινές δραστηριότητες του Τμήματος Marketing &amp; Communication. Η θέση είναι ιδανική για κάποιον/κάποια κοινωνικός/ή με άνεση στη συνεργασία και με βασική εμπειρία στον χώρο του Marketing, που θέλει να αναπτυχθεί σε ένα δημιουργικό και δυναμικό περιβάλλον.Ο ΡόλοςΟ/Η Marketing Assistant υποστηρίζει την καθημερινή λειτουργία του τμήματος Marketing &amp; Communication, συνδυάζοντας οργάνωση και μεθοδικότητα, προσοχή στη λεπτομέρεια, συνέπεια με θετική και φρέσκια ενέργεια.ΚΥΡΙΕΣ ΑΡΜΟΔΙΟΤΗΤΕΣ:<ul><li>Παρακολούθηση και οργάνωση των καθημερινών marketing εργασιών. Οργάνωση ημερολογίου, meetings, deadlines και εσωτερικών ενεργειών.</li><li>Ενημέρωση, συλλογή υλικού για ανανεώσεις ιστοσελίδων και έλεγχος περιεχομένου για τις εταιρικές ιστοσελίδες και το b2b.</li><li>Υποστήριξη στη δημιουργία και οργάνωση περιεχομένου για social media, website και newsletters.</li></ul><ul><li>Προετοιμασία drafts για posts και ανέβασμα απλού περιεχομένου (stories, reposts) σε συνεργασία με Marketing Coordinator.</li><li>Διαχείριση αρχείων, marketing assets, φωτογραφικού υλικού και αρχειοθέτησης. Προετοιμασία παρουσιάσεων και αποστολή assets σε agencies.</li></ul><ul><li>Συλλογή και ανάλυση βασικών marketing metrics (engagement, traffic, conversions).</li><li>Community management και παρακολούθηση σχολίων/μηνυμάτων.</li></ul>Απαραίτητα Προσόντα:<ul><li>Προϋπηρεσία 1 – 2 ετών σε αντίστοιχη ή συναφή θέση (junior επίπεδο).</li><li>Πτυχίο Marketing, Επικοινωνίας, Business ή συναφούς τομέα.</li><li>Άνεση στο digital περιβάλλον (social media, websites).</li><li>Καλή γνώση social media platforms, και των σύγχρονων digital trends.</li><li>Πολύ καλή γραπτή και προφορική επικοινωνία στα ελληνικά και στα αγγλικά.</li><li>Πολύ καλή γνώση MS Office (Excel, PowerPoint, Word).</li><li>Ικανότητα multitasking, οργάνωσης και τήρησης χρονοδιαγραμμάτων.</li></ul>Θα θεωρηθούν επιπλέον προσόντα:<ul><li>Γνώσεις SEO, Google Analytics ή Meta/Google Ads.</li></ul>Τι προσφέρουμε:<ul><li>Ευχάριστο και δημιουργικό εργασιακό περιβάλλον.</li><li>Εκπαίδευση και δυνατότητες εξέλιξης μέσα στο τμήμα Marketing &amp; Communication.</li><li>Σταθερό ωράριο και ανταγωνιστικό πακέτο αποδοχών.</li></ul>

Marketing Assistant ΥΠΓΡ1225

Η Eurocatering AE μία από τις μεγαλύτερες και ταχύτερα αναπτυσσόμενες εταιρείες στον χώρο των FMCG, αναζητά Βοηθό Λογιστή για να ενισχύσει την ομάδα του Λογιστηρίου.Αρμοδιότητες:<ul><li>Διαχείριση INTRASTAT – Ενδοκοινοτικές Αποκτήσεις / Παραδόσεις</li><li>Καταχώρηση παραστατικών αγορών, πωλήσεων και εξόδων</li><li>Διαχείριση ταμείου</li><li>Επικοινωνία με πελάτες για διεκπεραιώσεις παραστατικών</li><li>Καταχώρηση δαπανών</li><li>Διαχείριση και ενημέρωση αρχείου λογιστηρίου</li></ul>Απαραίτητα Προσόντα:&nbsp;<ul><li>Απόφοιτος&nbsp; ΤΕΙ συναφούς αντικειμένου</li><li>Προϋπηρεσία έως&nbsp; 3 ετών σε αντίστοιχη θέση</li><li>Απαραίτητη γνώση χειρισμού του Soft1</li><li>Άριστη γνώση MS Office</li><li>Πολύ καλή γνώση ελληνικής και αγγλικής γλώσσας</li><li>Ικανότητες οργάνωσης, επικοινωνίας και διαχείρισης χρόνου</li></ul>Η εταιρία προσφέρει:<ul><li>Προοπτικές εξέλιξης στις εταιρείες του ομίλο</li><li>Φιλικό και σύγχρονο περιβάλλον εργασίας</li><li>Εκπτώσεις στα προϊόντα του «Φρεσκούλη»</li></ul>

Βοηθός Λογιστή ΥΠΛΟΓ1225

We are looking for a Business Analyst who will be the vital link between our clients and our information technology capacity by supporting and ensuring the successful completion of analyzing business needs, gathering business requirements and drafting functional specification documents.&nbsp;Your tasks:<ul><li>Collaboration with clients to create business analysis and functional specification documents;</li><li>Organization of workshops with clients;</li><li>Requirements gathering, analysis and translation of business requirements into functional modules;</li><li>Own and develop relationship with clients, working with them to optimize and enhance our integration;</li><li>Collaboration with the development team throughout development phase;</li><li>Participation in the development phase developing BPMN workflow and Business rules via our in-house Platform graphical editors;</li><li>Work in an agile environment;</li><li>Overview of the full product lifecycle;</li><li>Collaboration with the quality assurance team;</li><li>Collaboration with the support team.</li></ul> Requirements:<ul><li>Bachelor's degree in Computer Engineering or related technical degree;</li><li>Experience of at least 2 years in Business analysis of complex IT systems;</li><li>Fluency in English;</li><li>Experience with BPMN and Business rules will be considered a plus;</li><li>Hands on experience on RDBMS (SQL server) and T-SQL;</li><li>Experience in the Banking sector is advantageous.</li></ul> BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package;</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one;</li><li>We are excited for challenges, so you are invited to take part in exciting projects;</li><li>We never stop learning and evolving! You will have your own mentor and training; program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide;</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>Relational Financial Solutions&nbsp;adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in&nbsp;https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

IT Business Analyst

We seek a highly motivated and skilled Workload Automation Engineer to join our dynamic team.&nbsp;The ideal candidate will play a crucial role in optimizing and automating our operational processes, driving efficiency, and ensuring seamless workflow management. As a Workload Automation Engineer, you will be responsible for designing, implementing, maintaining, and optimizing workload automation processes using industry-leading tools like Control-M and Automic, that streamline workloads and enhance overall productivity.&nbsp;Your expertise will be essential in identifying bottlenecks and providing innovative solutions to improve application performance and job scheduling. You will collaborate closely with cross-functional teams to gather business requirements, assess workload demands, and develop tailored automation strategies that align with organizational goals.&nbsp;If you thrive in a fast-paced environment and are eager to contribute to a forward-thinking organization, we invite you to apply and join us in our mission to elevate operational excellence through automation. Responsibilities:<ul><li>Design, develop, and implement complex workload automation solutions using Control-M and/or Automic WLA.</li><li>Create and maintain job scheduling definitions, dependencies, and calendars.</li><li>Monitor and manage automated workflows to ensure reliability and performance.</li><li>Develop and maintain scripts (e.g., shell, Python, PowerShell) for automating tasks and processes.</li><li>Integrate workload automation tools with various applications and databases.</li><li>Collaborate with application teams to gather requirements for automation needs.</li><li>Troubleshoot and resolve issues related to job executions and scheduling.</li><li>Develop and maintain documentation for workflows and automation processes.</li><li>Evaluate and recommend new workload automation tools and technologies.</li><li>Perform regular maintenance and updates to existing automation frameworks.</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience in workload automation and job scheduling tools such as Control-M, AutoSys, Automic, or similar.</li><li>Strong scripting skills (shell, Python, PowerShell, etc.).</li><li>Experience with database systems (e.g., Oracle, SQL Server, Postgre).</li><li>Experience with operating systems (e.g., Linux, Windows)</li><li>Experience with cloud platforms (Azure, AWS, GCP) is a plus.</li><li>Experience with monitoring tools and performance tuning.</li><li>Excellent analytical and problem-solving abilities.</li><li>Strong communication skills and the ability to work collaboratively in a team environment.</li><li> </li></ul>Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>&nbsp;

Workload Automation Engineer

Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Learning and Development Director Sales

Your potential has a place here with TTEC’s award-winning employment experience. As a&nbsp;Team Supervisor, Commercial Onboarding &amp; Operationsworking onsite in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC&nbsp;Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!&nbsp;What You’ll be DoingJoin our team and play a key role in delivering a one-stop shop for commercial customers of all sizes. Our mission is to increase their uptime and productivity by integrating vehicles, software, charging, and service solutions. The Team Supervisor will lead and empower a dedicated team responsible for the accurate and efficient setup, provisioning, and enrollment of new and existing Commercial customers. This role is paramount in ensuring operational excellence and maintaining the highest level of data integrity. Beyond initial setup, a critical aspect of this position involves overseeing the meticulous quality checking of account creation submissions, verifying correct contract terms, product configurations, and customer billing account details. This precision is key to driving exceptional customer satisfaction, ensuring the correct connection of products to customer accounts, and is essential for the rapid realization of the value proposition that the client offers. The successful candidate will be a hands-on leader who drives process adherence, continuous improvement, team development, and fosters strong cross-functional and global collaboration to deliver superior customer experience from the initial customer account creation and onboarding phase.During a Typical Day, You’ll·Oversee the daily workflow, prioritization, and assignment of tasks related to account setup, provisioning, and enrollment for Commercial customers, ensuring timely and accurate completion of requests·Lead, coach, mentor, and manage a team of agents, fostering a high-performance culture focused on accuracy, efficiency, and customer satisfaction in all onboarding and provisioning activities.·Implement, monitor, and continuously refine quality control checks on all Sales-related orders and customer account setups. Partner effectively with external stakeholders to ensure impeccable order accuracy and data integrity before service delivery, minimizing errors and preventing delays.·Develop, maintain, and enforce comprehensive global desk procedures and up-to-date work instructions. Drive initiatives to optimize existing processes, ensuring the team consistently utilizes the most efficient and effective methods to enhance customer account creation and Onboarding experience.·Ensure the team develops and maintains a strong, current understanding of all systems and tools critical for customer account creation and onboarding and enablement with Ford Pro Products and Services, including but not limited to Salesforce. Act as a subject matter expert and provide guidance on system utilization.·Serve as the primary escalation point for complex account creation and enrollment issues. Lead collaborative resolution efforts by engaging directly with Technical Support, Product Owners, Sales Managers, and other key stakeholders to ensure smooth execution and swift problem resolution.·Set clear performance expectations, conduct regular performance reviews, identify training needs, and provide constructive feedback. Track key performance indicators (KPIs) related to customer account creation efficiency, accuracy, and customer satisfaction, generating reports for management and recommending strategic improvements.What You Bring to the Role·Minimum of 3 years of experience in customer operations, onboarding, or a related field, with at least 2 years in a supervisory or team lead role.·Demonstrated experience in managing processes related to account setup, provisioning, and enrollment, preferably within a commercial or B2B technology/automotive environment.·Proven track record of implementing and managing quality control processes to ensure high accuracy.·Familiarity with Software as a service, telematics, or fleet management solutions is a significant advantage.·Proficiency with CRM systems (e.g., Salesforce) and other relevant provisioning tools.·Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively across diverse internal and external teams.What You Can Expect&nbsp;·Knowledgeable, encouraging, supporting and present leadership·Career-growth and lots of learning opportunities for aspiring minds·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching·And yes… all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you

Team Supervisor, Commercial Onboarding & Operations

Responsible for providing a full range of secretarial and administrative support activities for the Sales and Marketing department with great energy in a professional and stylish manner to ensure the smooth operation of Sales Department Key Duties and Responsibilities&nbsp;<ul><li>Provides full secretarial and administrative support activities for the Sales team, including the handling, preparation and writing of correspondence, establishment and maintenance of various filing / records / database, tracing pending issues and following up as appropriate, screening telephone calls and organizing appointments and meetings.</li><li>Assists in the management of Sales administrative, operational and marketing function. &nbsp;Compile data and produce regular scheduled reports. &nbsp;Liaise with the Sales team in relation to necessary follow up on queries, deadlines, requests and special functions instigated by the Sales Team. &nbsp;</li><li>Coordinates client visits, including the preparation of all required collateral, and when required assist the sales and marketing team conducting sales calls.</li><li>Acts with a degree of independence as liaison with both internal and external clients. &nbsp;Handle clients’ requests and complaints as appropriate in order to WOW them whilst ensuring a lifestyle experience.</li><li>Accomplish a set of administrative duties such as leading and attending meetings, compiling contracts, writing reports, maintaining a log book of activities and other specific duties related to the role.</li><li>Assist with client familiarization trips, site inspections and other client related activations.</li><li>Perform other duties as assigned by the DOSM.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Bachelor's degree</li><li>Minimum 2 year experience in relevant positions</li><li>Excellent knowledge of English</li><li>Excellent knowledge of MS Office Applications. Knowledge of Opera &amp; Sales Force is a plus.</li><li>Strong Communication Skills</li><li>Customer oriented</li></ul>

Sales Coordinator | One&Only Aesthesis, Athens (18718)

Καθήκοντα<ul><li>Τακτική συντήρηση των Ανελκυστήρων .</li><li>Αποκατάσταση βλαβών στους ανελκυστήρες και μικροεπισκευές</li></ul>Απαραίτητα προσόντα<ul><li>Απόφοιτος Τεχνικής Σχολής /Άδεια Τεχνίτη Ηλεκτρολόγου Δ’ Ειδικότητας</li><li>Προϋπηρεσία σε ανάλογη θέση</li><li>Πολύ καλή θεωρητική και πρακτική κατάρτιση</li></ul>Προσφέρονται:<ul><li>Πολύ καλό περιβάλλον Εργασίας</li><li>Δυνατότητες Επαγγελματικής Εξέλιξης</li></ul>

Service Technician

As a Sales Engineer for New Equipment, you will be responsible for driving growth by winning new business and strengthening relationships with existing customers. This role combines technical expertise with strong commercial skills to deliver tailored solutions and exceptional customer experiences.Key Responsibilities<ul><li>Sales Growth: Achieve revenue targets through up-selling and cross-selling to existing customers while developing a robust pipeline of new prospects.</li><li>Business Development: Plan and execute strategic sales initiatives to capture new business opportunities and expand market share.</li><li>Customer Retention: Drive customer loyalty and growth through targeted account management and relationship-building.</li><li>New Equipment Focus: Secure contracts for elevator and escalator installations in residential, commercial, and infrastructure projects.</li><li>Cross-Functional Collaboration: Coordinate and support activities across all business functions to ensure seamless project delivery.</li></ul>Requirements<ul><li>Education: Bachelor’s in Engineering.</li><li>Experience:<ul><li>Experience in Sales &amp; Marketing, ideally within the elevator/lift industry.</li><li>Proven success in a demanding sales environment with complex client requirements.</li></ul></li></ul><ul><li>Skills &amp; Attributes:<ul><li>Strong track record of achieving sales targets and driving growth.</li><li>Competitive, positive, and proactive mindset with a “can-do” attitude.</li><li>Excellent organizational and time management skills.</li><li>Ability to communicate effectively at all levels in English and Greek.</li></ul></li></ul><ul><li>Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint).</li><li>Other: Valid driving license and willingness to travel within Greece.</li></ul>

Sales Engineer NE

The Imports/Exports Assistant will provide support to the Imports/Exports department and will be involved in the organization and monitoring of shipments and the progress of imports based on pre-agreed schedules, as well as in the control and preparation of import and export documents in accordance with international and state customs regulations.Job Description<ul><li>Communicating with suppliers for orders, shipments, shipping documents, and payments, according to department procedures</li><li>Entering supplier orders into ERP</li><li>Checking/Correcting/Archiving shipping documents and entering them into ERP</li><li>Communicating with 3PL, transport companies, customs brokers and banks</li><li>Preparing documents/forms for the efficient transportation of goods according to department procedures</li><li>Preparing payments, opening &amp; modifying P/Os, in collaboration with the Finance Department</li><li>Communicating with 3PL/Customs Brokers for prioritizing customs clearances &amp; import receipts based on company procedures in collaboration with the supply and distribution departments</li><li>Communicating with the warehouse for scheduling export shipments</li><li>Creating and issuing reports to monitor performance and relevant indicators of the imports/exports department</li></ul>Qualifications<ul><li>Αt least 2 years of experience in an Import/Export company with similar responsibilities in the Imports/Exports department.&nbsp;Experience in the fashion industry will be considered a plus</li><li>BSc in Logistics/Supply Chain Management or equivalent recognized program in Logistics/SCM</li><li>Hands on experience with ERP platforms. Experience in Entersoft will be considered a plus</li><li>Proficient user of MS Office (Outlook, Excel, Word)</li><li>Excellent communication and presentation skills both in Greek and English languages (oral and written)</li><li>A genuine team player that works efficiently both on its own and within a team</li><li>Excellent interpersonal skills</li><li>Excellent proven organizational skills, with the ability to prioritize, multi-task and manage time effectively</li><li>Ability to work well in a team environment and present a professional demeanor</li></ul>Additional Information<ul><li>A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer</li><li>Performance-based competitive bonus scheme</li><li>Private Medical Plan</li><li>Career development and growth opportunities</li><li>Significant discounts on company’s products</li><li>Brand New, modern, and pleasant HQ offices</li></ul>

Imports / Exports Assistant

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.DescriptionWe are looking for an enthusiastic Team Leader for one of our clients. Join our team of #GameChangers in Athens and bring out your communication skills in German.Why join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communication skills in German.What we offer:<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>Achievable monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li></ul>What you’ll be doing:Essential Functions/Core Responsibilities<ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.</li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.</li><li>Identify performance-related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.</li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations.</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations.</li><li>Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>Communicate expectations to employees and provide timely updates.</li><li>Provide subject matter expertise in handling escalated customer calls as needed.</li><li>Conduct team meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.</li><li>Stay current on internal work processes, policies, and procedures. Attend required manager development training.</li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.</li></ul>Candidate Profile<ul><li>Team Leader experience is required.</li><li>BPO or contact center experience is an advantage.</li><li>Fintech experience would be considered an advantage.</li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations.</li><li>Work well under pressure and follow through on items to completion.</li><li>Strong communication skills, both written and verbal.</li><li>Ability to lead a team in multi-tasking, prioritization, and meeting timelines on deliverables.</li><li>Ability to mentor, coach, and provide direction to a team of employees.</li><li>Willingness to work a flexible schedule.</li><li>German (C1) and English (B2) proficiency.</li></ul>

Team Leader with German

Essential Functions &amp; Core Responsibilities<ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Accountable for achieving individual T&amp;Q performance metrics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations. Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation&nbsp;</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis&nbsp;</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;</li><li>Actively support the Team Leader&nbsp;with quality tasks (evaluations, coaching sessions, calibration sessions) in compliance with CNX T&amp;Q processes, policies and guidelines</li><li>Support the implementation and correct use of global T&amp;Q tools (e.g. PULSE, ALBA, Training AI, SimCX)</li></ul>&nbsp;&nbsp;Candidate Profile• At least 9 months experience within Concentrix or 6 months within the targeted role• Fintech experience would be considered an advantage• Proficient in advanced functionality Microsoft Office• Effective communication skills, both written and verbal (German C1 and English B2 Language)• Demonstrated ability to communicate effectively and professionally with internal and external associates• Ability to multi-task and meet timelines on deliverables• Demonstrated ability to work with and lead a team• Detail and customer service oriented• Willingness to work fully on site from our office in Athens Monday - Friday 9-5/10-6

Training and Quality Specialist with German

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growthWe’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>You Have<ul><li>Fluency in French with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

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