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Πωλήσεις / Marketing / Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

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Νομικές Υπηρεσίες

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Ανθρώπινο Δυναμικό / HR

Αποθήκη / Logistics

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Ναυτιλία

Δημοσιογραφία / ΜΜΕ

Προσωπικό Ασφαλείας

Αερομεταφορές

Βιομηχανική Παραγωγή

Τηλεπικοινωνίες

Φροντίδα Ενήλικων / Παιδιών

Φροντίδα Κτιρίων / Σπιτιών

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As a&nbsp;Data Delivery Manager&nbsp;you will leverage your data-driven mindset and your passion for people in a multi-faceted role. You will be bringing delivery expertise and theoretical knowledge from Data and Analytics domain, working alongside globally renowned, award-winning development and technology teams who are passionate about what they do, and how they do it.You will play a key role in building strong business/technology relationships, taking a hands-on approach to define and deliver a culture of continuous improvement. #LI-DNIResponsibilities<ul><li>Own end-to-end solution delivery on the assigned account(s)</li><li>Assure governance of processes in delivery management and production as per selected delivery model</li><li>For the top management and client - act as a single point of responsibility over any delivery-related matters, including escalations, upsells, ramp-downs, etc</li><li>Take responsibility for resources needed for delivery - assure sound skills and seniority staffing according to the delivery roadmap</li><li>Accountable for the technical leadership regarding the delivery. Ensure a sound and future-proof architecture is planned and the implementation meets the technical quality standards</li><li>Coordinate between multiple disciplines and stakeholders</li><li>Establish and manage long-term partnerships with the client(s); address clients’ issues, identify and manage engagement risks</li><li>Coordinate the preparation of client proposals and statements of work</li><li>Ensure that projects are delivered in line with EPAM processes and methodologies</li><li>Make sure that the client executes their responsibilities on the engagements</li><li>Build up delivery plan along with estimations on timeframes, quality and quantity of resources required to successfully deliver projects</li><li>Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle</li><li>Support sales activities: participate in the bid process, and provide technical and management expertise to win bids</li><li>Ensure EPAM delivery standards while bringing to life the best products for our clients</li><li>Manage your team via KPIs around delivery, local Data Practice growth and technology proficiency</li></ul>Requirements<ul><li>Practical experience in delivering projects in Data and Analytics, Big Data, Data Warehousing, Business Intelligence, LLM</li><li>Knowledge of corresponding technological solutions and industry best practices</li><li>Good understanding of data engineering challenges and proven experience with data platform engineering (batch and streaming, ingestion, storage, processing, management, integration, consumption)</li><li>Familiar with multiple Data &amp; Analytics technology stacks</li><li>Aware of various Data &amp; Analytics tools and techniques (e.g. Python, data mining, predictive analytics, machine learning, data modeling, etc.)</li><li>Experience with data visualization, aware of various tools and technologies</li><li>Understanding of data-related security challenges</li><li>Experience with one or more leading cloud providers (AWS/Azure/GCP); leading role in on-prem to cloud migration projects</li><li>Experience executing from ground-up solutions</li><li>A thorough understanding of how to plan, resource, and deliver large-scale technical projects</li><li>Knowledge of software development/Product lifecycle methodologies (Scrum, Kanban, etc.)</li><li>High degree of comfort to present both to large and small audiences</li><li>Ability to manage multiple tasks and projects in a fast-moving environment</li><li>Excellent interpersonal skills, and ability to work with diverse personality types</li><li>Excellent business communication skills</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Data Delivery Manager

We are seeking a highly experienced and skilled&nbsp;Lead SAP Consultant&nbsp;to oversee our Supply Chain and eComm Fulfillment sectors.As an integral part of our IT team, you will lead the Core Retail and F&amp;R (Forecasting and Replenishment) solutions, leveraging SAP Retail as the primary ERP system. Your expertise will guide the strategic direction, execution, and continuous improvement of these critical areas, ensuring we meet the technological and operational requirements of our retail and e-commerce landscape. #LI-DNI#LI-YAROSLAVADIAKOVAResponsibilities<ul><li>Support product vision development and communicate it effectively</li><li>Collaborate with business counterparts and SAP experts to gather and prioritize requirements</li><li>Convert business requirements into user stories and functional requirements</li><li>Manage and prioritize the SAP Retail product backlog, containing well-defined user stories, features, and technical tasks</li><li>Define clear acceptance criteria for each user story in alignment with business objectives</li><li>Enable cross-functional collaboration with IT teams, including SAP specialists and business analysts for successful feature delivery</li><li>Identify, highlight, and implement continuous improvement opportunities within SAP Retail</li><li>Lead training sessions for end-users and IT stakeholders</li><li>Analyze end-user preferences and requests</li><li>Maintain adherence to applicable standards, procedures, guidelines, and methodologies in the SAP ECC6 implementation and maintenance</li></ul>Requirements<ul><li>University Degree in Information &amp; Computer Technology or another related technical discipline</li><li>Master’s degree or Agile certifications (e.g., SAFe) are considered an asset</li><li>Minimum 5 years of relevant IT experience with exposure to the retail industry</li><li>Proficiency in Agile Methodologies (SAFe) and experience using agile tools like Atlassian</li><li>Strong background in SAP business processes associated with Core Retail, Forecast &amp; Replenishment</li><li>Qualifications in SAP SD, SAP MM, SAP FI</li><li>Capability to travel up to 10% within Europe for project works</li><li>Autonomous, proactive, and structured approach with excellent analytical skills</li><li>Strong teamwork and interpersonal skills, with the ability to work independently or with teams</li><li>Excellent command of the English language in both written and spoken forms</li><li>Fluent Greek communication skills</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Lead Product Owner (Core Retail and F&R)

We are looking for a dedicated&nbsp;Senior Business Analyst&nbsp;to enhance our team focused on Supply Chain &amp; Logistics.The candidate will collaborate closely with business counterparts, local and regional IT departments, and several software vendors to align technology solutions with business strategies. This role demands a seasoned professional who can navigate complex project frameworks and contribute efficiently to the development and optimization of supply chain processes. #LI-DNI#LI-IK2Responsibilities<ul><li>Identify, analyze and define detailed requirements to support project and business objectives in Supply Chain &amp; Logistics</li><li>Create functional and technical requirement documents from business requirements</li><li>Assist users in functional acceptance testing and support the release updates of new or existing applications</li><li>Participate in the design and execution of implementation/configuration of retail and WMS solutions</li><li>Coordinate internal business and technical teams to finalize requirements</li><li>Serve as the subject matter expert during the project and post-implementation phases within the designated functional areas</li><li>Provide functional and technical support to ensure system efficiency and effectiveness</li><li>Lead and organize training sessions for end-users to facilitate effective change management in collaboration with the Regional IT team</li></ul>Requirements<ul><li>3+ years&nbsp;of experience as a Business Analyst in Supply Chain &amp; Logistics</li><li>Proficiency in documenting and interpreting detailed business requirements and building functional/technical documentation</li><li>Expertise in retail solutions and Warehouse Management Systems (WMS)</li><li>Strong familiarity with project management practices and tools</li><li>Experience assisting users during the testing phase and aiding in release management</li><li>Capability to lead and conduct comprehensive training sessions and support change management efforts</li><li>Excellent communication skills and the ability to coordinate across departments</li><li>Strong problem-solving skills and a knack for analytical thinking</li><li>Bachelor's degree in Business Administration, Supply Chain Management, Information Systems or a related field</li></ul>Nice to have<ul><li>Experience with cloud-based Supply Chain Management solutions</li><li>Understanding of advanced supply chain analytics and reporting tools</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Senior Business Analyst (Supply Chain & Logistics)

We are currently seeking a highly motivated and skilled&nbsp;Senior SAP FI Consultant&nbsp;to join our team.The ideal candidate will possess hands-on experience in SAP FI implementations and support, along with strong analytical and interpersonal skills. This role requires a deep understanding of financial processes, exceptional problem-solving abilities, and a collaborative mindset to deliver high-quality solutions and support to our business partners. #LI-DNI#LI-YAROSLAVADIAKOVAResponsibilities<ul><li>Support and participate in all phases of SAP implementation projects: Prepare, Explore, Realize, Go-Live, and Post-Go-Live Support</li><li>Conduct business analysis and design solutions for Finance topics within SAP FI</li><li>Handle application configuration within SAP FI modules for change requests and minor projects</li><li>Continuously enhance knowledge and ensure best practices in SAP FI system configuration</li><li>Collaborate with external consultants to ensure timely, on-budget delivery of projects that meet quality standards</li><li>Provide guidance and support to team members on financial topics</li><li>Maintain SAP Configuration Data, including Cost Centers and Profit Centers</li><li>Deliver training to end-users and create documentation consistent with organizational standards</li><li>Resolve support tickets while adhering to Service Level Agreements</li><li>Conduct regular review sessions with business stakeholders to collect feedback and enhance service delivery</li><li>Facilitate technical training for fellow associates and newcomers</li></ul>Requirements<ul><li>2+ years of hands-on, project-based experience with SAP FI</li><li>BSc/MSc in Finance, Business Administration, Computer Science, or Information Systems</li><li>Skills in standard customizing, configuration, and full project lifecycle implementation within SAP FI</li><li>Proficiency in Greek and English, both written and verbal</li><li>Exceptional interpersonal and communication skills</li><li>Strong team player with the ability to work independently</li><li>Analytical, results-driven, and solution-oriented approach</li><li>Excellent stakeholder management and relationship-building skills</li><li>Strong multitasking abilities and proficiency in managing multiple projects and requests</li></ul>Nice to have<ul><li>Experience with SAP CO</li><li>SAP courses, certifications, or relevant academic project experience</li><li>Previous experience in large, complex matrix organizations</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Senior SAP FI Consultant

We are looking for a&nbsp;Senior Business Intelligence Analyst&nbsp;to join our high-caliber Analytics &amp; MIS team.&nbsp;RoleIf you are a passionate Business Intelligence Analyst who thrives on challenge, who enjoys analyzing data, identifying and communicating insights and cooperating with high caliber professionals across the company,&nbsp;this is the right place to be!&nbsp;Key Accountabilities<ul><li>Perform advanced data mining and analytics on various portfolio areas (using SQL)</li><li>Propose, calculate, maintain and monitor relevant KPIs</li><li>Create and automate tailor made MIS reporting (including storytelling dashboards) utilizing the company’s relational databases and visualization tools (Power BI)</li><li>Participate in cross departmental projects for the adaptation of MIS Reporting to evolving business needs including creating reporting for AI/ML initiatives</li><li>Prepare and deliver meaningful presentations for business leadership and executives, relevant stakeholders and customers</li></ul>&nbsp;Professional Experience &amp; Qualifications<ul><li>Minimum&nbsp;3 years&nbsp;of experience&nbsp;in relevant fields of MIS / data science.&nbsp;Consulting and banking experience is preferred</li><li>University degree in Computer Science, Engineering, Science, Economics or related discipline.&nbsp;Master’s Degree will be considered as an asset</li></ul>&nbsp;Core Competencies &amp; Knowledge<ul><li>Excellent skills in&nbsp;Microsoft SQL and visualization tools (Power BI)&nbsp;is required</li><li>Analytical mind with a problem-solving attitude and ability to take initiatives</li><li>Proven ability to work autonomously</li><li>Excellent written and verbal communication skills both in Greek and in English</li><li>Advanced MS Excel and PowerPoint skills</li></ul>&nbsp;Our Values define us and make us stand out!&nbsp;Collaboration:&nbsp;We take on shared responsibilitiesLeadership:&nbsp;We act as role models and empower colleagues and collaboratorsEffectiveness:&nbsp;We act with determination and proactivityResponsibility:&nbsp;We build trust and credibility with our customers&nbsp;What you will find with us:&nbsp;Take your career to the next level working with amazing teams!&nbsp;We are offering:&nbsp;<ul><li>Αn attractive remuneration package and benefits</li><li>A dynamic professional working environment with excellent potential to grow and develop</li><li>International business exposure and stretching project assignments</li></ul>&nbsp;We want to be able to attract the best of the best, and make sure they keep getting better and do amazing things!&nbsp;Do you feel that we are a good fit? If so, apply to this job opportunity!

Senior Business Intelligence Analyst (942)

We at&nbsp;Nova&nbsp;are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast-thinking&nbsp;Senior CRM Analyst (B2B)&nbsp;to be part of our successful team in our&nbsp;Enterprise Solutions &amp; Business Performance Team.You have a challenging mission for:enhance customer segmentation, revenue analytics, and campaign management, driving improved customer engagement, retention, and revenue growth.&nbsp;Key Responsibilities:<ul><li>Data Management &amp; Customer Segmentation:</li><li>Segmentation: Categorizing customers based on criteria such as industry, business size, ARPA, geographical area, and services used.</li><li>Customer Profiling: Collecting and analyzing usage data, ticket history, contract history, and engagement with the company.</li><li>360° Customer View: Creating a comprehensive view of each customer, including services, billing, usage, support tickets, and communication history.</li><li>Revenue &amp; Usage Analytics:</li><li>Revenue Analysis: Analyzing revenue by corporate account and developing strategies for improvement.</li><li>Usage Analysis: Understanding service usage and optimizing pricing strategy.</li><li>Churn Prediction Models: Predicting potential customer churn through analysis of usage patterns and payment behavior.</li><li>Campaign Management &amp; Personalization:</li><li>Automated Campaigns: Creating and executing targeted campaigns (e.g., contract renewals, new service proposals).</li><li>Predictive Analytics for Cross/Up-Selling: Using analytics to offer personalized services based on usage behavior, product preferences, and customer profiles.</li><li>Customized Solutions: Integrating tailor-made solutions to enhance customer value and promote new technologies aligned with business needs.</li><li>Multichannel Campaigns: Managing communications through email, SMS, push notifications, and direct account management meetings.</li><li>Campaign Tracking &amp; ROI Analysis:</li><li>Engagement Metrics: Analyzing open rates, click-through rates, and conversion rates.</li><li>Revenue Impact: Analyzing the impact of each campaign on ARPA, ARPU, and overall revenue.</li><li>Churn Reduction Impact: Measuring the contribution of campaigns in reducing customer churn.</li><li>Analysis &amp; Reporting:</li><li>Product Reporting: Generating reports on service consumption, costs, and performance.</li><li>Customer Health Scoring: Predicting the likelihood of customer churn.</li><li>Customer Experience: Providing insights for improving the customer experience and enhancing collaboration, collecting, and analyzing customer feedback.</li><li>Contract &amp; Billing Automation:</li><li>Contract Lifecycle Management: Managing contracts, renewals, and billing adjustments through the CRM system.</li><li>Customized Pricing Models: Managing dynamic pricing for large corporate clients.</li><li>Account Manager Activity Tracking &amp; Performance Analysis:</li><li>Meeting &amp; Visit Tracking: CRM integration with mobile apps for automatic tracking of meetings and visits.</li><li>Interaction Scoring: Analyzing qualitative data from meetings (feedback, interest in new services).</li><li>Meeting Evaluation: Correlating meetings with revenue growth/customer retention.</li><li>Task Automation: Scheduling follow-ups, reminders, and automated notifications for contract expirations, open tickets, etc.</li></ul>Main Requirements:<ul><li>Bachelor’s degree in Business Administration, Finance or a related field.</li><li>Proven experience Two (2) to five (5) years</li><li>Knowledge of HTML, CRM systems and tools (like CMS Wordpress, Jira, Acoustic, Salesforce, Marketo, “Exact Target” or Optimove), M365</li><li>Strong organizational and time management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to handle sensitive information with discretion.</li><li>Good knowledge of English language.&nbsp;</li></ul>What We Offer:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Senior CRM Analyst (B2B)

We at&nbsp;Nova, looking for vibrant, young, and fast thinking “IS Engineer” to be part of our successful team in our "Billing Application Team".You have a challenging mission for:Managing or take part as a member in projects related to IS activities regarding Billing Applications.What will you do:&nbsp;<ul><li>Configuration of billing products and promotions.</li><li>Configuration and testing of all types of rating scenarios.</li><li>Billing xml analysis and invoice reconciliation.</li><li>Provide day to day functional and troubleshooting support in the related subject matter areas.</li><li>Implement workarounds.</li></ul>It would be great if you have:<ul><li>Bachelor’s degree in information technology, Computer Science or other related discipline</li><li>Good knowledge&nbsp;of Windows and Unix environments</li><li>Unix shell scripting</li><li>Oracle DB experience with SQL &amp; PL/SQL.</li><li>Good oral and written communication skills in both English &amp; Greek</li><li>Positive thinker with a team spirit.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids&nbsp;</li></ul>

IS Engineer - Billing Applications

As a Digital Products Senior Specialist, you will have a significant contribution to the conceptualization, development, and promotion of TORA’s digital products and services in alignment with the legal framework that will support the achievement of the performance and P&amp;L targets.&nbsp;Your day to day will include:<ul><li>Developing new or enhancing existing features / customer journeys&nbsp;</li><li>Establishing processes and standards for TORA digital products, ensuring efficient operation, aligned with regulatory requirements</li><li>Collaborating with vendors and the Technology Team to define and communicate business requirements for new or updated digital products</li><li>Working closely with the Design and UX Research teams to define customer journeys and create unique user experiences</li><li>Supporting roll-out and GTM plans, including ATL/BTL marketing initiatives</li><li>Contributing to copywriting and tone-appropriate content creation</li><li>Participating in market research projects to support product development&nbsp;</li><li>Preparing weekly and monthly KPI reports, tracking sales, engagement, usage, and feedback</li><li>Ensuring operational accuracy and availability of digital products, resolving technical issues promptly, in liaison with the Technology Team</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor’s degree in Marketing/ Digital Marketing, Business Management, Finance or related field</li><li>Master’s degree will be considered an asset</li><li>5+ years of working experience in Marketing or Product, preferably in the financial sector</li><li>Solid marketing background, digital products knowledge and project management experience</li><li>Proven track record in supporting activities in large scale projects</li><li>Ability to work independently and handle multiple concurrent projects to be delivered in strict timeframes</li><li>Very good knowledge of MS Office, especially Excel and PowerPoint – MS Project would be considered an asset</li><li>Strong communication skills and fluency in Greek and English (oral and written)</li><li>Knowledge and/or passion for banking industry and e-money solutions is a plus</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Digital Products Senior Specialist (Tora Wallet)

Your day to day will include:<ul><li>Monitoring the daily performance and operation of systems, terminals, retail equipment, and network infrastructure to resolve issues and minimize downtime</li><li>Handling technical problems reported via OPAP ITSM and coordinating with vendors to resolve issues in gaming, betting apps, and communication circuits</li><li>Executing Central Information Systems operations using scripts or command line to ensure smooth gaming and betting platform functionality</li><li>Addressing hardware and platform-related issues raised by OPAP corporate operations, prioritizing and resolving them per established processes</li><li>Escalating incidents when necessary, assisting in investigations to reduce downtime, and keeping users updated on procedures</li><li>Maintaining documentation and incident reports, including problem details and resolutions, to prevent future issues</li><li>Coordinating technical issue resolution by mentoring junior engineers in incident management tasks</li><li>Identifying missing IT Operations processes and taking initiative in drafting, communicating, and improving them, including automating existing TOC processes through applications/scripts</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology</li><li>4+ years of working experience in a customer support field, preferably technical</li><li>Help-desk exposure in the provision within a corporate environment&nbsp;</li><li>Knowledge of the practices, processes and general standards for the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools&nbsp;</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Effective communication and good team player with strong customer service culture</li><li>Excellent organizational skills and prioritization skills&nbsp;</li><li>Excellent written and oral communication skills both in Greek and English</li><li>Availability to work on shifts 24/7/52</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Senior TOC Engineer

Your day to day will include:&nbsp;<ul><li>Identifying opportunities for technological advancements and improvements in the digital retail space such as in-store kiosk, beacons, digital signage, interactive displays, LED screens, audio-visual distribution, lighting &amp; energy management systems, etc.</li><li>Conducting thorough research to propose cutting-edge digital solutions, exploring ways to elevate OPAP’s retail network &amp; premises digital capabilities with transformative technology.</li><li>Participating in pilot projects to test and evaluate new solutions before large-scale rollouts.</li><li>Providing technical support during rollout phases</li><li>Monitoring quality and operational performance of existing store hardware equipment and infrastructure&nbsp;</li><li>Creating detailed electrical design plans and comprehensive equipment/infrastructure manuals.</li><li>Preparing technical specifications for tender processes, guiding vendors through assignments, and tracking the implementation of solutions to completion.</li><li>Coordinating with other internal teams (e.g. Technology) and external vendors for the delivery of the assigned digital projects</li></ul>&nbsp;What you need to succeed:&nbsp;&nbsp;<ul><li>BSc in Electrical/Electronics Engineering or related fields; MSc is preferable</li><li>3+ years of experience in digital electronics, system integration and retail technology solutions</li><li>Familiarity with retail technology (e.g. digital signage, CMS platforms, digital kiosks, traffic counters and interactive displays)</li><li>Ability to work under pressure, prioritize effectively and multi-task</li><li>Strong problem-solving skills</li><li>Teamwork and cooperation</li><li>Achievement orientation&nbsp;</li><li>Excellent communication and presentation skills in Greek and English languages (oral &amp; written)</li><li>&nbsp;</li></ul>What’s in it for you?&nbsp;<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package 💸</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Technical Operations Engineer - Digital & Infrastructure Solutions (Fixed-Term / Subcontractor)

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