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SKY express, the fastest-growing Greek airline, is currently seeking to hire a Crew Scheduling Officer who will join our Crew Rostering team.KEY RESPONSIBILITIES:Responsible for the preparation and the production of crew schedule including all the required pre and post activities in accordance with EU -ops. These activities contain:<ul><li>Scheduling of the required trainings (Flight, Ground and Simulator in cooperation with Training Department.</li><li>Collaborate with HOTAC admin for out of base duties (dead head crew and duty tickets, transportation, and Hotel accommodation).</li><li>Plan and monitor the annual leaves.</li><li>Handling crew requests</li><li>Preparation and Distribution of crew rosters in accordance with EASA and company flight and duty limitations.</li><li>Check the legal compliance of the monthly schedule against all authority rules and safety regulations.</li><li>Upon publication of above schedule, responsible for managing the day-to-day flight activities of crew members while also ensuring compliance with department standards.</li><li>Monitoring the daily flight operation and respond to irregularities.</li></ul>SKILL SET:<ul><li>Experience in airline operations.</li><li>Ability to work under pressure.</li><li>Excellent communication skills and teamwork capability.</li><li>Ability to analyze, negotiate, respond, and resolve complex, sensitive, and confidential issues.</li><li>Communicate clearly (verbally and written) will all levels of employees.</li><li>Make limited decisions and determines best methods to solve problems by referring to established precedents and policies.</li><li>Multitasking skills</li><li>Commitment to rules and procedures.</li><li>Well organized</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree or experienced in related field.</li><li>Confidence user of Greek &amp; English language.</li><li>Excellent knowledge of MS Office 365 suite.</li><li>Able to work in a flexible schedule, weekends, and bank holidays.</li></ul>The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted.Candidates who will be contacted, may be asked for further information as part of our screening process.

Crew Scheduling Officer (Athens - based) – Full time.

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Customer Care Agents who will join our Customer Care department and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit him/herself to exceed our customers’ expectations.Key responsibilities:<ul><li>Provides friendly service and maintains positive relationships with our customers.</li><li>Interacts with Customers in a kind and helpful manner through digital and physical channels to retrieve feedback and act upon to build and maintain customer loyalty.</li><li>Cares for Customers to have a positive post-flight experience through quick issue resolution within guidelines established by the Company.</li><li>Administers Customers’ claims in line with SKY express internal policies and applicable regulations.</li></ul>Skill set:<ul><li>Customer oriented.</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service.</li><li>Excellent verbal &amp; written communication skills in English</li><li>Ability to work on Microsoft Windows &amp; Office applications</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

Customer Care Agent (ATH based)

Job description<ol><li>Ενισχύει&nbsp;και&nbsp;βελτιώνει τις σχέσεις&nbsp;της εταιρείας με το&nbsp;χονδρεμπόριο,&nbsp;τις αλυσίδες supermarket &amp; τα μικρά σημεία&nbsp;που&nbsp;βρίσκονται στην περιοχή ευθύνης του/ης</li><li>Βελτιώνει καθημερινά το πλαίσιο συνεργασίας με το υφιστάμενο πελατολόγιο, μέσω συχνών και προγραμματισμένων&nbsp;επισκέψεων</li><li>Μεριμνά για τη&nbsp;συνεχή αναζήτηση νέων πελατών, βάσει του πλάνου στόχευσης</li><li>Διαχειρίζεται το εταιρικό&nbsp;εμπορικό πρόγραμμα μέσω tablet, καταχωρώντας νέους πελάτες και τυχόν ελλείψεις της αγοράς, παρακολουθώντας παράλληλα τις εμπορικές συμφωνίες</li><li>Πραγματοποιεί&nbsp;προβλέψεις πωλήσεων&nbsp;της περιοχής του/ης&nbsp;σε τακτική βάση ανά προϊόν, κατηγορία πελατών, γεωγραφική περιοχή και συμμετέχει στον&nbsp;καθορισμό των στόχων,&nbsp;λαμβάνοντας υπόψη το εγκεκριμένο budget πωλήσεων και εξόδων</li><li>Καθοδηγεί, εκπαιδεύει και είναι υπεύθυνος για τον έλεγχο του Δικτύου Διανομής (συνεργάτες-διανομείς-οδηγοί ex-van)</li><li>Συγκεντρώνει πληροφορίες του ανταγωνισμού και τις καταγράφει στο εβδομαδιαίο report</li><li>Μεριμνά&nbsp;τα υπόλοιπα πελατών να μην υπερβαίνουν τα προκαθορισμένα πλαφόν πιστώσεων</li></ol>Job requirements<ul><li>Εμπειρία τουλάχιστον&nbsp;3 ετών&nbsp;σε ανάλογη θέση στο κλάδο των&nbsp;FMCG</li><li>Απόφοιτος τριτοβάθμιας εκπαίδευσης, σχολής Business ή Οικονομικών ή Marketing&nbsp;</li><li>Κάτοχος μεταπτυχιακού τίτλου, κατεύθυνσης Management ή Marketing, θα θεωρηθεί ανταγωνιστικό πλεονέκτημα</li><li>Πιστοποιημένη άριστη γνώση Αγγλικών</li><li>Εμπειρία&nbsp;σε&nbsp;πρακτικές&nbsp;merchandising&nbsp;και&nbsp;space&nbsp;management&nbsp;</li><li>Άριστη γνώση MS Office &amp; γνώση σε ERP SAP, θα εκτιμηθεί</li><li>Κάτοχος ερασιτεχνικού διπλώματος οδήγησης</li></ul>Πακέτο Αποδοχών<ul><li>Ανταγωνιστικό πακέτο αποδοχών&nbsp;</li><li>Εταιρικό Ι.Χ., Κάρτα Καυσίμων, Κινητό Τηλέφωνο, Laptop &amp; Tablet</li><li>Ιδιωτικό πρόγραμμα ασφάλισης</li><li>Συνεχής εξέλιξη και εκπαίδευση</li><li>Ισορροπία μεταξύ της προσωπικής και της εργασιακής ζωής</li></ul>Και το πιο σημαντικό είναι η ευκαιρία να απασχοληθείς σε μια εταιρεία, που νοιάζεται για ΕΣΕΝΑ και την ΟΙΚΟΓΕΝΕΙΑ σου!

ΕΠΙΘΕΩΡΗΤΗΣ ΠΩΛΗΣΕΩΝ ΓΑΛΑΚΤΟΚΟΜΙΚΩΝ - ΑΘΗΝΑ

Το Ελληνικό Παιδικό Μουσείο (E.Π.Μ.) ανέπτυξε το θεσμό των εθελοντών από την ίδρυσή του, το 1987, και από τότε μέχρι και σήμερα αποτελούν αναπόσπαστο κομμάτι της λειτουργίας του.Οι εθελοντές είναι πολύτιμοι για το Μουσείο, φέρνουν νέες ιδέες, ενθουσιασμό, γνώση, ειδικότητα, επαγγελματισμό και προσωπική αφοσίωση.Μέσα από τη συνεχή εκπαίδευση και τη συμμετοχή τους σε συναντήσεις και ομάδες εργασίας, οι εθελοντές χρησιμοποιούν και αναπτύσσουν όλο τους το δυναμικό, υποστηρίζοντας όλα τα τμήματα και τις λειτουργίες του Μουσείου.Η διεπιστημονικότητα του χώρου προσφέρει, ένα περιβάλλον όπου μπορούν να εξελίξουν τις ικανότητές τους και να αποκτήσουν επαγγελματική προϋπηρεσία.Το 2005 το εθελοντικό πρόγραμμα του Μουσείου βραβεύτηκε με τιμητική διάκριση από την ΕΟΣΦΙΜ&nbsp;(Ελληνική Ομοσπονδία Σωματείων Φίλων των Μουσείων).Τομείς απασχόλησης:Εθελοντής στο Ε.Π.Μ. μπορεί να γίνει ο καθένας (παιδιά, φοιτητές, γονείς, εργαζόμενοι, άνεργοι, συνταξιούχοι, ΑΜΕΑ).Το αντικείμενο της εργασίας του κάθε εθελοντή καθορίζεται με βάση τις επιθυμίες και τις δυνατότητες του αλλά πάντα σε σχέση με τις ανάγκες του Μουσείου.Πιο συγκεκριμένα κάθε εθελοντής μπορεί να δραστηριοποιηθεί :–&nbsp;στον εκθεσιακό χώρο–&nbsp;στα εκπαιδευτικά προγράμματα–&nbsp;στις συλλογές–&nbsp;στο κέντρο έρευνας και τεκμηρίωσης–&nbsp;στο δωρητήριο–&nbsp;στο υλικοπωλείο–&nbsp;στη γραμματεία–&nbsp;στην υποδοχή–&nbsp;στην τεχνική υποστήριξη–&nbsp;στην ανάπτυξη–&nbsp;στην επικοινωνία Αναγνώριση εθελοντικής προσφοράςΜε τη συμπλήρωση 250 ωρών εθελοντικής εργασίας χορηγείται βεβαίωση, ενώ παράλληλα υπάρχουν εκπτώσεις σε σεμινάρια του Μουσείου μας και δίνονται πολλές ακόμα&nbsp;ευκαιρίες. Εκπαιδεύσεις και εκδηλώσεις, οργανώνονται αποκλειστικά για την ομάδα των εθελοντών.Ευχαριστούμε θερμά τους εθελοντές που ενδυναμώνουν το έργο του Ελληνικού Παιδικού Μουσείου!

Γίνε κι εσύ εθελοντής

The Associate Director Facilities Operations ASD is responsible for leading and implementing Facilities Operations and Projects for CRG ASD in the EMEA and APAC regions. The Associate Director will report to the Director Real Estate &amp; Facilities Global ASD. ASD stands for Analytical Services Division and is CRG’s Lab division.The Associate Director acts as the leader for Facilities operations at the CRG ASD sites in EMEA &amp; APAC and as such leads the implementation, coordination and management of the Facilities services offered across the region. The Associate Director is responsible for the management, coordination and delivery of ASD Real Estate projects in the EMEA &amp; APAC region. The Associate Director will be the central point of contact for Facilities for ASD stakeholders in EMEA &amp; APAC and will closely partner across functions to support Facilities operations. The Associate Director will be responsible to appropriately manage the Facilities budget in the region.Responsibilities &amp; Essential Functions:<ul><li>Manages the Facilities Operations at the CRG ASD sites in EMEA &amp; APAC.</li><li>Leads the implementation, coordination and delivery of Facilities services across ASD sites.</li><li>Directly manages the Facilities Managers and teams in both regions.</li><li>Closely collaborates with internal and external stakeholders to achieve goals.</li><li>Develops and implements strategic Facilities management plans, including but not limited to: site security, preventative maintenance, contract management, space management, janitorial and reception services etc.</li><li>Reviews existing and creates new Facilities policies, processes and procedures. Implements policies, processes and procedures, and ensures compliance.</li><li>Takes the lead in space management, proactively evaluates space needs and manages space planning within region.</li><li>Manages, coordinates and delivers Facilities and Real Estate projects within region such as expansions, fit-outs and refurbishments; manages budget and schedule.</li><li>Liaises and interacts with&nbsp;operational&nbsp;business leaders&nbsp;across the globe&nbsp;to understand&nbsp;and&nbsp;support business needs, operations and&nbsp;growth.</li><li>Manages Facilities budget for the region: forecasts, tracks, reviews and reports Facilities expenses. Identifies trends and opportunities for optimization and savings. Manages CapEx projects and spends.</li><li>Designs, implements, supports and coordinates business continuity and emergency response activities.</li><li>Drives productivity, quality and cost savings initiatives with respect to Facilities&nbsp;Management.</li><li>Ensures compliance with EHS and Facilities regulations and codes.</li><li>Supports EHS targets such as zero-emission, sustainability etc.</li><li>Leads practical process improvements (PPI) and continuous improvement projects.</li></ul>Minimum&nbsp;Qualifications:<ul><li>Bachelor’s degree in engineering or related field, and/or Facilities Management Certificate and relevant experience.</li><li>Minimum 10 years’ experience in Facilities management&nbsp;in similar environment,&nbsp;with at least 7 years’ experience in remote people management and project management.</li><li>Excellent leadership/coaching skills; continuous improvement mindset;&nbsp;agile and flexible.</li><li>Ability to work under pressure and coordinate numerous activities with a multi-disciplinary team who need to communicate and cooperate to achieve success.</li><li>Excellent written and oral communication&nbsp;skills.</li><li>Outstanding leadership skills with a proven record of successfully leading multi-faceted cross-functional teams.</li><li>Experience managing several complex projects and&nbsp;priorities.</li></ul>Knowledge, Skills,&nbsp;Abilities:<ul><li>Highly effective organization, negotiation, coordination, and presentation&nbsp;skills.</li><li>Skilled at vendor management and&nbsp;relations.</li><li>Must be able to manage and lead&nbsp;change.</li><li>Must have a continuous improvement&nbsp;mindset.</li><li>Strong project management and organizational&nbsp;skills.</li><li>Strong leadership skills with a focus on team&nbsp;building.</li><li>Must possess a good knowledge of varied technical disciplines.</li><li>Must have excellent managerial/personnel skills and previous experience at the managerial level.</li><li>Must be able to work effectively with all levels of the&nbsp;organization.</li><li>Strong problem-solving&nbsp;mindset and analytical&nbsp;skills.</li><li>Must be willing to travel.</li></ul>Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today!&nbsp;http://jobs.thermofisher.com&nbsp;Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Explore Location

Associate Director, Facilities - Open to Various EMEA Locations

Your day to day will include:<ul><li>Supporting the execution of customer experience strategy in line with the Retail team goals</li><li>Suggesting yearly plans for new initiatives, features and journeys based on facts analysis, business goals and compliance framework&nbsp;</li><li>Proposing performance targets, KPIs, and supports daily operations to enhance customer satisfaction and experience</li><li>Assessing market and customer insights to drive actionable improvements and supporting the development of product content, mechanics and payouts</li><li>Developing and monitoring analytical reports on performance, identifying areas for improvement and proposing solutions</li><li>Collaborating with marketing teams to shape campaigns and GTM plans that elevate customer experience</li><li>Performing market visits to review how commercial actions are translated to customer experience</li><li>Providing input for new features, participating in User Acceptance Testing (UAT), and monitoring product performance</li><li>Suggesting CRM tactics and loyalty programs to increase customer engagement and enhance brand experience</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Marketing, Economics, Business Administration, Economics or relevant field. MSc in relevant topic is desirable</li><li>5+ years of relevant experience in a similar product marketing within Gaming, FMCG, Telecoms, Banking</li><li>Business acumen with customer centric mentality and creativity</li><li>Solid understanding of marketing and product promotion techniques&nbsp;</li><li>Very good communication and presentation skills</li><li>Strong analytical and problem-solving skills</li><li>Strong sales analysis skills (reporting, deep dives, correlations, etc.)</li><li>Results an achievement-oriented mindset</li><li>Teamwork attitude with excellent interpersonal skills</li><li>Adaptability and flexibility to dynamically changing requirements and demands</li><li>Excellent communication skills both in English and Greek languages (written and oral)</li><li>Proficient user of MS Office (Word, Excel, PowerPoint)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Customer Experience Senior Specialist

As a Digital Products Senior Specialist, you will have a significant contribution to the conceptualization, development, and promotion of TORA’s digital products and services in alignment with the legal framework that will support the achievement of the performance and P&amp;L targets.&nbsp;Your day to day will include:<ul><li>Developing new or enhancing existing features / customer journeys&nbsp;</li><li>Establishing processes and standards for TORA digital products, ensuring efficient operation, aligned with regulatory requirements</li><li>Collaborating with vendors and the Technology Team to define and communicate business requirements for new or updated digital products</li><li>Working closely with the Design and UX Research teams to define customer journeys and create unique user experiences</li><li>Supporting roll-out and GTM plans, including ATL/BTL marketing initiatives</li><li>Contributing to copywriting and tone-appropriate content creation</li><li>Participating in market research projects to support product development&nbsp;</li><li>Preparing weekly and monthly KPI reports, tracking sales, engagement, usage, and feedback</li><li>Ensuring operational accuracy and availability of digital products, resolving technical issues promptly, in liaison with the Technology Team</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor’s degree in Marketing/ Digital Marketing, Business Management, Finance or related field</li><li>Master’s degree will be considered an asset</li><li>5+ years of working experience in Marketing or Product, preferably in the financial sector</li><li>Solid marketing background, digital products knowledge and project management experience</li><li>Proven track record in supporting activities in large scale projects</li><li>Ability to work independently and handle multiple concurrent projects to be delivered in strict timeframes</li><li>Very good knowledge of MS Office, especially Excel and PowerPoint – MS Project would be considered an asset</li><li>Strong communication skills and fluency in Greek and English (oral and written)</li><li>Knowledge and/or passion for banking industry and e-money solutions is a plus</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Digital Products Senior Specialist (Tora Wallet)

As a Stores Concept &amp; Design Specialist, you'll tweak store layouts to enhance customer experience and boost OPAP/PLAY product buzz. Ready to level up in the vibrant world of our retail network?&nbsp;Your day to day will include:•&nbsp;&nbsp;&nbsp;Designing and developing product displays, stands, furniture, and POP material for OPAP &amp; Play Stores•&nbsp;&nbsp;&nbsp;Optimizing store layout presentation of all products &amp; supporting materials to maximize revenue&nbsp;•&nbsp;&nbsp;&nbsp;Assisting in the design, development, and execution of new store concepts based on compliance framework•&nbsp;&nbsp;&nbsp;Creating easy-to-follow merchandising guides•&nbsp;&nbsp;&nbsp;Working closely with vendors to update and develop store layouts•&nbsp;&nbsp;&nbsp;Checking that store equipment is placed correctly according to regulation and standards•&nbsp;&nbsp;&nbsp;Performing regular store visits to validate accurate implementation of design standards&nbsp;What you need to succeed:&nbsp;•&nbsp;&nbsp;&nbsp;BSc in Architecture, Interior Design, Product Design, Marketing or any other relevant field•&nbsp;&nbsp;3+ years of experience in a similar role in the Retail/Banking industry•&nbsp;&nbsp;&nbsp;Proficient user of AutoCAD, of SketchUp &amp; V-Ray (or other relevant 3D modeling programs) and of Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere)•&nbsp;&nbsp;&nbsp;Creativity &amp; conceptual thinking•&nbsp;&nbsp;&nbsp;Organizational skills, with attention to detail&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Stores Concept & Design Specialist (Fixed-Term Contract)

Your day to day will include:<ul><li>Cooperating with all OPAP teams and subsidiaries to identify, analyze, design, and understand procurement needs.</li><li>Supporting the consolidation of purchase needs and seeking synergies to reduce costs through economies of scale.</li><li>Searching the market for vendors that meet OPAP's criteria and providing alternatives to satisfy procurement needs.</li><li>Developing RFPs based on technical requirements, market trends, and business standards.</li><li>Contributing to the evaluation and assessment of RFPs, identifying concerns, proposing mitigation strategies, and selecting the preferred vendor.</li><li>Evaluating and negotiating commercial proposals, collaborating with business units and legal teams for contract signing that protects OPAP's interests.</li><li>Executing and monitoring the procurement plan, following up on agreements, ensuring timely material delivery, and managing ERP processes for approval and reporting.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BEng or BSc degree in IT, Business, Logistics or other related fields</li><li>3+ years of relevant experience in the Procurement field</li><li>Knowledge of IT hardware field (servers, networking equipment, storage devices, etc.) and current industry trends</li><li>Understanding of Procurement procedures and standard contractual terms and conditions</li><li>Excellent knowledge in SAP S/4HANA, specifically in modules related to procurement, inventory and reporting</li><li>A working knowledge of finance and/or accounting in terms of budgeting, cost mgt, financial accounting, risk management, etc. would be nice to have&nbsp;</li><li>Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)</li><li>Solid communication and negotiation skills</li><li>High numerical and critical thinking&nbsp;</li><li>High level of accuracy, good attention to detail, methodical approach</li><li>Strong communication and presentation skills both in Greek and English languages</li><li>Good knowledge of MS Office, particularly in MS Excel</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Procurement Specialist

Your day to day will include:<ul><li>Monitoring the daily performance and operation of systems, terminals, retail equipment, and network infrastructure to resolve issues and minimize downtime</li><li>Handling technical problems reported via OPAP ITSM and coordinating with vendors to resolve issues in gaming, betting apps, and communication circuits</li><li>Executing Central Information Systems operations using scripts or command line to ensure smooth gaming and betting platform functionality</li><li>Addressing hardware and platform-related issues raised by OPAP corporate operations, prioritizing and resolving them per established processes</li><li>Escalating incidents when necessary, assisting in investigations to reduce downtime, and keeping users updated on procedures</li><li>Maintaining documentation and incident reports, including problem details and resolutions, to prevent future issues</li><li>Coordinating technical issue resolution by mentoring junior engineers in incident management tasks</li><li>Identifying missing IT Operations processes and taking initiative in drafting, communicating, and improving them, including automating existing TOC processes through applications/scripts</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology</li><li>4+ years of working experience in a customer support field, preferably technical</li><li>Help-desk exposure in the provision within a corporate environment&nbsp;</li><li>Knowledge of the practices, processes and general standards for the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools&nbsp;</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Effective communication and good team player with strong customer service culture</li><li>Excellent organizational skills and prioritization skills&nbsp;</li><li>Excellent written and oral communication skills both in Greek and English</li><li>Availability to work on shifts 24/7/52</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Senior TOC Engineer

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Job Ads Αθήνα - Page 20

crew scheduling officer (athens - based) – full time.

SKY express

customer care agent (ath based)

SKY express

επιθεωρητης πωλησεων γαλακτοκομικων - αθηνα

ΚΡΙ ΚΡΙ Α.Ε.

γίνε κι εσύ εθελοντής

Ελληνικό Παιδικό Μουσείο

associate director, facilities - open to various emea locations

Thermo Fisher Scientific

customer experience senior specialist

ΟΠΑΠ

digital products senior specialist (tora wallet)

ΟΠΑΠ

stores concept & design specialist (fixed-term contract)

ΟΠΑΠ

procurement specialist

ΟΠΑΠ

senior toc engineer

ΟΠΑΠ