Πληροφορική

Κέντρο Εξυπηρέτησης / Call Center

Χρηματοοικονομικά

Διοίκηση Επιχειρήσεων

Εμπόριο Λιανικής

ΜΜΕ / Social Media

Επαγγέλματα Υγείας

Ανθρώπινο Δυναμικό / HR

Ναυτιλία

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Ως Customer Excellence Associate στην Ομάδα Εξυπηρέτησης Πελατών, θα διαδραματίζεις βασικό ρόλο στην διαχείριση αιτημάτων πελατών που προέρχονται από την Ανοιχτή Γραμμής Επικοινωνίας, τα καταστήματα καθώς και αιτημάτων που προέρχονται από συναδέλφους εντός της εταιρείας.&nbsp; Αν είσαι επαγγελματίας με υπομονή, ενσυναίσθηση, εξαιρετικές επικοινωνιακές και αναλυτικές δεξιότητες, νιώθεις άνετα με τις διαρκώς μεταβαλλόμενες ανάγκες των πελατών, είσαι πρόθυμος να επιλύεις γρήγορα και ποιοτικά τα ζητήματά τους και στοχεύεις στο να δημιουργείς αξία, τότε ανυπομονούμε να λάβουμε την αίτησή σου.&nbsp;Κύριες αρμοδιότητες<ul><li>Υποστήριξη αιτήματων πελατών που χρειάζονται βοήθεια με τη δημιουργία, τροποποίηση ή διαγραφή λογαριασμού, υποβολή παραγγελίας, εφαρμογή προσφοράς και σχήματος loyalty.</li><li>Υποστήριξη των καταστημάτων της εταιρείας σε ερωτήσεις σχετικά με το σχήμα loyalty.</li><li>Διαχείριση κλήσεων (κυρίως εξερχόμενες) με σκοπό την άμεση επίλυση των προαναφερθέντων αιτημάτων πελατών.</li><li>Συμμετοχή στην παρακολούθηση των αιτημάτων πελατών (μέσω της εφαρμογής Salesforce) ώστε να τηρούνται οι χρόνοι απόκρισης αλλά και η σωστή καταγραφή και κατηγοριοποίηση τους.</li></ul>Επαγγελματικά προσόντα &amp; Εμπειρία<ul><li>Απολυτήριο λυκείου</li><li>Πτυχίο συναφούς τομέα επιθυμητό.</li><li>1-3 έτη εργασιακής εμπειρίας σε θέσεις εξυπηρέτησης πελάτων σε αλυσίδες τροφίμων ή στον κλάδο του λιανεμπορίου, ή εμπειρία σε ταμείο ή μηχανογράφηση καταστήματος.</li><li>Καλή γνώση Αγγλικών, τόσο σε γραπτό, όσο και σε προφορικό λόγο.</li><li>Εξοικείωση με εφαρμογές και προγράμματα. Στον ρόλο χρησιμοποιούνται ενδεικτικά οι εφαρμογές Hybris Backoffice, Salesforce, HQS, ASM, Service Now.</li><li>Πολύ καλή γνώση MS Office</li><li>Δυνατότητα εργασίας σε βάρδιες</li></ul>Δεξιότητες<ul><li>Προσανατολισμός στην Οργάνωση και Ποιότητα | Έγκαιρο, ολοκληρωμένο και ποιοτικό αποτέλεσμα</li><li>Αποτελεσματική Επικοινωνία | Ενεργητική ακοή και σεβασμός του άλλου</li><li>Προσανατολισμός στον Πελάτη | Δέσμευση για συνεχή βελτίωση της εμπειρίας εξυπηρέτησης</li><li>Συνεργατικό Πνεύμα | Ενεργή συμμετοχή και συμβολή στην επίτευξη κοινών στόχων</li></ul>Φροντίζουμε για εσάς <ul><li>Υβριδικό Μοντέλο Εργασίας</li><li>Δωρεάν γεύμα στο εστιατόριό μας</li><li>Δωρεάν χώρος στάθμευσης</li><li>Δια βίου μάθηση &amp; επαγγελματική ανάπτυξη</li><li>Πρόγραμμα ευεξίας</li></ul>&nbsp;

Customer Excellence Associate Customer Service

As an IT System Engineer, you will be responsible for designing, implementing, and maintaining our IT systems, networks, and cloud environments. You will play a key role in ensuring system reliability, security, and scalability while collaborating with cross-functional teams. The ideal candidate will have strong expertise in Active Directory (AD), hybrid cloud environments, Microsoft 365 administration, cloud platforms (Azure) and enterprise storage solutions.What you will focus on<ul><li>Manage and optimize Active Directory (AD), Group Policies, DNS, DHCP, and identity access management across on-premise and cloud environments.</li><li>Implement and support hybrid cloud environments, ensuring seamless integration between on-premises infrastructure and cloud services (Azure AD etc.)</li><li>Administer and maintain Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, OneDrive, Defender for Office 365), ensuring security, compliance, and efficiency.</li><li>Oversee email security, user provisioning, and access controls within Microsoft 365 and Azure AD.</li><li>Maintain enterprise storage solutions (SAN, NAS, cloud storage), ensuring performance, redundancy, and data security.</li><li>Knowledge of SQL databases (Microsoft SQL Server or Oracle).</li><li>Administer Windows/Linux servers, virtualization platforms (VMware, Hyper-V), and cloud infrastructure (Azure).</li><li>Develop scripts (PowerShell, Bash, Python) to automate system tasks and infrastructure deployment.</li><li>Troubleshoot and resolve system, storage, and database-related issues, working closely with IT support and development teams.</li><li>Maintain and test backup and disaster recovery solutions to ensure business continuity.</li><li>Document system architectures, configurations, and procedures while mentoring junior IT staff.</li></ul>&nbsp;Who we are looking for<ul><li>BSc degree in Computer Science, Information Technology, or related field.</li><li>Strong experience in system engineering, IT infrastructure, and cloud administration.</li><li>Strong expertise in Active Directory (AD), Azure AD and managing Microsoft 365 administration</li><li>Experience with hybrid cloud environments, integrating on-premises infrastructure with cloud services, in enterprise storage solutions (SAN, NAS, cloud storage).</li><li>Proficiency in Windows/Linux OS, networking, and virtualization (VMware, Hyper-V).</li><li>Hands-on experience with cloud platforms (Azure), including infrastructure deployment, security, and cost optimization.</li><li>Scripting and automation skills (PowerShell, Bash, Python) for system administration and provisioning.</li><li>Strong understanding of cybersecurity principles, endpoint security, and identity and access management (IAM).</li></ul>&nbsp;Preferred Qualifications:<ul><li>Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect or SQL Database certifications (MCSE: Data Management &amp; Analytics, etc.).</li><li>Experience with Infrastructure as Code (IaC) tools like Terraform or Ansible.</li><li>Familiarity with DevOps methodologies and CI/CD pipelines.</li></ul>Your value<ul><li>Critical &amp; Analytical Thinking |&nbsp;Analyze precisely all related information to quickly conclude on sustainable suggestions and actions</li><li>Proactivity | Take initiatives, anticipate needs and actively seek opportunities for improvement</li><li>Time management |&nbsp;Prioritize tasks effectively, manage time efficiently</li><li>Authentic Communication |&nbsp;Deliver messages in a clear, compelling, and concise manner</li><li>Togetherness |&nbsp;Value team’s ideas, uniqueness and safeguard belonging</li><li>Digital Savviness |&nbsp;Be acquainted with and expand digital culture, enhance new technologies and approaches in field of expertise</li></ul>We care for you&nbsp;<ul><li>Opportunity to work with cutting-edge technologies</li><li>Career development through certifications and training programs</li><li>Collaborative and growth-focused IT team</li><li>Hybrid working model</li><li>Free lunch break in our restaurant</li><li>Free parking</li><li>Wellbeing Program</li></ul>&nbsp;A&nbsp;place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;&nbsp;AB&nbsp;is recognized as a Top Employer 2025 in&nbsp;Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions&nbsp;&nbsp;We Give Our Best to Make a Difference in People’s Lives&nbsp;&nbsp;&nbsp;&nbsp;#EdoToKaloEinaiGiaOlous #proudABers&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

IT System Engineer

As an Integration and Group Initiatives Senior Specialist you will be supporting the implementation of Alpha Bank’s most critical strategic partnerships, acquisitions, and complex cross-functional initiatives.What you will be doing<ul><li>Contribute to the execution of Alpha Bank’s most critical strategic partnerships, acquisitions, and complex cross-functional initiatives, ensuring alignment with the organization’s strategic priorities and long-term value objectives.</li><li>Support the development and validation of business cases by defining key objectives, financial and non-financial value drivers, and cost-benefit analysis methodologies.</li><li>Support collaboration between different business areas by coordinating priorities and fostering stakeholder engagement.</li><li>Serve as a point of contact with relevant external partners to support the progress of key initiatives.</li><li>Monitor performance against key indicators, ensuring sustained focus on intended business outcomes beyond initiative delivery.</li><li>Oversee progress of initiatives, identify potential issues and opportunities and propose interventions.</li><li>Prepare progress reports and presentations for the ExCo and other Committees.&nbsp;</li><li>Work closely with other Business Areas to assist maturing business requirements and prioritize initiatives with the related BAs across the Bank to maximize extracted value.</li></ul>What you need to have<ul><li>A Bachelor’s degree</li><li>A Master’s degree in Business Administration or other related field (preferred)</li><li>At least three (3) years of working experience in &nbsp;top-tier strategy consulting firms, or internal consulting units of top-tier companies</li><li>Experience in Project Management, Business Development, Planning and Budgeting</li><li>Strong analytical and structured problem-solving skills</li><li>Comfortable in working in a fast-paced environment with multiple priorities and deliverables</li><li>Fluent in English&nbsp;</li></ul>What we offer &nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Integration and Business Initiatives Senior Specialist

As an Integration and Group Initiatives Expert you will be supporting the execution of Alpha Bank’s most critical strategic partnerships, acquisitions and complex cross -functional initiatives. You will ensure the right level of ambition, the application of best practices, a rigorous pace of execution and, most importantly, strong collaboration and alignment among involved parties.What you will be doing<ul><li>Support the execution of Alpha Bank’s most critical strategic partnerships, acquisitions, and complex cross-functional initiatives, ensuring alignment with the organization’s strategic priorities and long-term value objectives.</li><li>Lead the development and validation of business cases by defining key objectives, financial and non-financial value drivers, and cost-benefit analysis methodologies.</li><li>Act as advisor to senior management, providing business design recommendations, market insights, and best practices to enhance strategic decision-making.</li><li>Facilitate alignment across business areas by coordinating priorities, fostering stakeholder engagement, and supporting governance approvals, while addressing organizational dependencies at a strategic level.</li><li>Establish and manage strategic relationships with relevant external partners to drive the successful advancement of key initiatives.</li><li>Oversee strategic value tracking by monitoring performance against key indicators, ensuring sustained focus on intended business outcomes beyond initiative delivery.</li><li>Identify emerging business risks, capability gaps, or misalignments early and collaborate with stakeholders to design appropriate mitigation strategies.</li><li>Serve as a strategic liaison between business areas and implementation teams, ensuring that execution efforts remain aligned with overarching business goals and value creation.</li><li>Contribute to the evolution of the enterprise change portfolio by advising on initiative prioritization based on business impact, feasibility, and organizational readiness.</li><li>Provide progress reports to ExCo and other Committees, tracking milestones, KPIs and risks.&nbsp;</li><li>Work closely with other Business Areas to assist maturing business requirements and prioritize initiatives with the related BAs across the Bank to maximize extracted value.</li><li>Identify risks, opportunities and weaknesses and develop appropriate risk mitigation plans and strategies to address them.&nbsp;</li></ul>What you need to have<ul><li>A Bachelor’s degree in Business Administration, Finance or other related field</li><li>A Master’s degree in Business Administration or other related field (preferred)&nbsp;</li><li>At least six (6) years of working experience in top-tier strategy consulting firms, or internal consulting units of top-tier companies</li><li>Experience in Project Management, Business Development, Planning and Budgeting</li><li>Strong analytical and structured problem-solving skills</li><li>Excellent interpersonal and stakeholder engagement capabilities; able to work across hierarchies with confidence</li><li>Strong project management skills and the ability to manage multiple priorities in a fast-paced environment</li><li>Fluent in English&nbsp;</li></ul>What we offer &nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Integration and Business Initiatives Expert

As&nbsp;Cash and Liquidity Management Senior Trader you will play a key role in steering the Bank’s daily liquidity position across interbank money markets, ensuring optimal funding efficiency and cost effectiveness. while safeguarding compliance with regulatory requirements. &nbsp; &nbsp;What you will be doing&nbsp;<ul><li>Manage the Bank’s day to day liquidity by transacting with interbank counterparties, Central Bank and PDMA, on secured or unsecured basis, to manage liquidity in the relevant currencies in a cost-efficient way.</li><li>Monitor developments in money markets and changes in the regulatory framework, to inform the relevant Committees, prepare proposals to effectively address liquidity needs and support adherence to regulatory thresholds.</li><li>Communicate with regulatory bodies and participate in working groups for issues relating to liquidity.</li><li>Negotiate with interbank counterparties the commercial terms for more specialized financing transactions and coordinate the preparation and execution &nbsp;of &nbsp;the relevant agreements.</li><li>Build relationships and trust with other banks to identify areas of cooperation and ensure adequate interbank limits to transact.</li><li>Develop general guidelines as to the efficient deployment of liquidity to subsidiary banks and coordinate transactions with them in money market products.</li><li>Support continuous work improvement activities and performance improvement strategies.</li><li>Develop junior traders&nbsp;&nbsp;by providing training and guidance in areas of expertise &nbsp;</li></ul>What you need to have&nbsp;<ul><li>A minimum of seven (7) years in relevant position.</li><li>A Master's degree in finance, business administration or other relevant field.</li><li>Stakeholder's Management.</li><li>Mastery in negotiation skills.</li><li>Analytical thinking.</li><li>Results orientation.</li><li>Full professional competency in english language (oral and written).</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Cash and Liquidity Management Senior Trader

As a Bank Financial Statement Accountant, you will play a key role in Alpha Bank’s accounting and financial reporting team. You will be responsible for preparing transparent and accurate financial reports that uphold the Bank’s credibility with investors, regulators, and the public.&nbsp;You should be a self-motivated and highly skilled professional capable of performing effectively in a fast-paced environment while delivering high-quality work within tight deadlines. Strong analytical and problem-solving skills, combined with a goal-oriented mindset, are essential for success in this role.What you will be doing&nbsp;<ul><li>Prepare and submit accurate and timely financial reports for the Bank, including monthly, quarterly and annual reports, to regulatory authorities whilst ensuring compliance with all reporting requirements</li><li>Prepare and submit accurate and timely financial reports for the Bank to TEKE</li><li>Provide input regarding regulatory reporting and translates the regulatory impact in accounting matters</li><li>Stay updated on changes in accounting and regulatory standards, ensuring that the Bank's financial reporting practices remain compliant</li><li>Design, implement and monitor internal controls in order to mitigate against risks of financial and regulatory reporting analysis and quantification of strategic transactions</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Accounting, Finance, Business Administration, Economics or any other related field of study</li><li>A Master’s degree in the above-mentioned fields of study will be considered a plus</li><li>A professional accounting qualification, such as ACCA, ACA, CPA or a local equivalent, or working towards such a qualification</li><li>At least five (5) years’ of professional experience working in Financial, Regulatory or Risk Reporting preferably in the Financial Industry or in Audit related services</li><li>Familiarization with the SAP platform will be considered a strong plus.</li><li>Excellent interpersonal skills and attention to detail</li><li>Excellent command of the English and the Greek language (both written and spoken)</li><li>Advanced use of the MS Office applications (Word, Excel, PowerPoint)</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Bank Financial Statement Accountant

As a Wholesale Banking Business Development Specialist, you will monitor and analyze the business budget, prepare insightful reports and presentations, and actively contribute to strategic projects across all Wholesale Banking areas.&nbsp;What you will be doing&nbsp;<ul><li>Participate in overseeing the financial aspects of the Wholesale Banking Business Areas, including budget allocation and execution monitoring.</li><li>Track and monitor key performance indicators (KPIs) and metrics, reporting on progress toward organizational goals.</li><li>Prepare insightful and engaging presentations addressed to various levels of Management, investors and other external parties.</li><li>Assist in the preparation and the updating of analyses and reports addressed to external and internal counterparties.</li><li>Participate in key projects in the Wholesale Banking agenda, including transformation initiatives, commercial and operational initiatives of a tactical/ strategic nature.</li><li>Assist in the drafting and updating of reports and the Bank’s procedures and policies. &nbsp;</li><li>Collaborate with the IT Digital Services and Data Analytics teams, in the context of the continous development and improvement of platforms and digital tools.</li><li>Collect and analyze market and portfolio data in order to identify potential opportunities and risks and support business decisions.&nbsp;</li></ul>&nbsp;What you need to have&nbsp;&nbsp;<ul><li>A minimum of four (4) to six (6) years in relevant position.</li><li>A Bachelor's degree in Finance or Business or other relevant field.</li><li>A Master's degree in Banking and Finance is considered a strong asset</li><li>Digital Literacy</li><li>Full professional competency in English language (oral and written)</li><li>Project manangement skills</li><li>Data visualization tools are highly appreciated</li><li>Stakeholder management skills</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

WB Business Development Specialist

As an HR Data &amp; Reporting Analyst, you are responsible for supporting the delivery and analysis of workforce and regulatory HR reporting. You contribute to accurate data-driven insights that enable decision-making, compliance and reporting efficiency across the Bank.What you will be doing&nbsp;<ul><li>Apply advanced Excel and analytics tools to support HR data analysis and produce meaningful insights</li><li>Collect, organize and validate data from HRIS, spreadsheets and other sources to ensure accuracy and reliability</li><li>Support compensation and benefits analysis, including salary benchmarking, pay structures and annual salary review reporting</li><li>Compile and analyze data for regulatory and sustainability reporting, including contributions to sustainability and non-financial reporting (CSRD and other ESG reports)</li><li>Collaborate with HR stakeholders to address reporting needs and deliver required data</li><li>Support ad hoc requests for HR data analysis and reporting</li><li>Contribute to maintaining and improving templates, dashboards and reporting processes</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in in Business Administration, Banking, Finance, Mathematics, Data Science, Statistics, or a related field</li><li>A Master’s Degree in Data Management and Analytics, Finance, Banking, Business Administration or other quantitative field of study (preferred)</li><li>Up to three (3) years of experience in HR analytics, reporting, data analysis or a similar area</li><li>Knowledge of Excel and data analytics tools, with the ability to manage and interpret large datasets</li><li>Strong analytical and problem-solving skills with attention to detail</li><li>Ability to collaborate with multiple stakeholders and manage deadlines effectively</li><li>Excellent communication skills, both written and spoken, in Greek and English</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

HR Data & Reporting Analyst

As a Business Automation Senior Specialist - Robotic Process Automation (RPA) &amp; AI Solutions, you will be placed in the Operational Effectiveness &amp; Organization business area and you will be working closely with various Business and Technology Units to monitor the daily operation of the Bank’s RPA solutions and coordinate the resolution of any issues / errors that might arise. You will be responsible for identifying candidate processes for automation via RPA technologies and preparing the necessary Process Design Document as well as the associated Business Case. Beyond RPA, the role will also contribute to the design and deployment of PowerApps solutions as well as Generative AI and Agentic AI solutions on internal documents and processes, supporting the Bank’s digital transformation agenda.&nbsp; &nbsp;What you will be doing&nbsp;(A) Robotic Process Automation (RPA) Analyst • Explain the capabilities of Robotic Process Automation technology to various business areas of the Bank and work closely with them to analyze their processes and identify candidates for automation • Creation of “as-is” and “to-be” process documentation • Preparation of automation business case (incl quantification of FTE benefits and implementation costs) &nbsp;&nbsp; • Collection, documentation and prioritization of Change Requests on the existing Robots of the Bank as business needs evolve (B) Robotic Process Automation (RPA) Controller • &nbsp; &nbsp;Monitor the daily operation of the Bank’s RPA solutions • &nbsp; &nbsp;Coordinate with business users and IT the resolution of errors/issues • &nbsp; &nbsp;Identification and documentation of Change Requests on the existing Robots of the Bank, with the objective to further reduce the business and technical exceptions they generate&nbsp; (C) AI solutions and Power Apps Analyst&nbsp;• Collaborate on the design and deployment of Generative AI and AI Agent solutions, exploring opportunities to enhance information retrieval, decision-making, and operational efficiency • Support business users in leveraging Power Apps to build complementary automation and digital solutions • Explore Vibe Coding solutions and define associated best practices to foster a culture of innovation and enable faster experimentation and time-to-market • Ensure seamless integration of RPA with AI-driven solutions and low-code applications, proactively identifying and resolving issues&nbsp;What you need to have&nbsp;• A Bachelor's degree in Information Technology, Engineering, Natural Sciences, Business Administration or any related discipline • One (1) to three (5) years of related work experience • Very good knowledge of one or more of the following technologies (and interest in learning the remaining ones on the job) &nbsp; &nbsp; &nbsp; o Blue Prism (or equivalent RPA tools) &nbsp; &nbsp; &nbsp; o Mail Merge (and other MS Office automation capabilities) &nbsp; &nbsp; &nbsp; o VBA / Excel Macros&nbsp; • Related certifications will be considered a plus • Experience in the banking / financial services industry or in a big consulting firm will be considered a plus • Excellent command of the English language (both written and spoken).&nbsp; • Solid analytical thinking and problem-solving skills • Very good stakeholder management and presentation/communication skills • Continuous improvement / lifelong learning mindset&nbsp; &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Business Automation Senior Specialist - Robotic Process Automation (RPA)

The Business Continuity Senior Specialist, as part of the bank’s Operational Effectiveness &amp; Organization business area, will be working closely with various business &amp; technology units of the Bank with the objective of ensuring the bank's preparedness and resilience in the face of potential crises as well as the appropriate handling and coordination of crisis events if they occur. The responsibilities include the activation and coordination of the of the Crisis Management Process, the activation and coordination of the of the Business Continuity Plan, as well as the composition of post incident review reports. The ideal candidate shall possess a deep understanding of risk management, operational continuity and innovative engineering practices designed to challenge and strengthen the bank's systems and processes.&nbsp;What you will be doing&nbsp;Crisis Management• Coordination of the development, evaluation, signoff and distribution of crisis management plans and policies • Coordination of educational initiatives about crisis management handling&nbsp; • In case of a crisis event &nbsp; &nbsp;o Invocation and coordination of the crisis management team &nbsp; &nbsp;o Provide support to the COO during the handling of the crisis event &nbsp; &nbsp;o Coordination of all involved parties &nbsp; &nbsp;o Estimation of the financial and non-financial impact of the event &nbsp; &nbsp;o Composition of post incident review reports&nbsp; Business Continuity Management• Coordination of the development, evaluation, signoff and distribution of business continuity plans as well as for their completeness • Coordination of educational initiatives about business continuity management&nbsp; • Activation of the business continuity plan and &nbsp; &nbsp;o Coordination of the recovery actions and assessment of their effectiveness &nbsp; &nbsp;o Estimation of the financial and non-financial impact of the event &nbsp; &nbsp;o Composition of post incident review reports and update of business continuity plans Chaos Engineering (optional)• Introduce Chaos Engineering practices to proactively identify weaknesses in the bank's systems and processes. • Design and coordinate the execution of experiments to test the resilience of various systems and processes under unexpected conditions. • Analyze the results of chaos engineering experiments and recommend improvements to enhance system and process robustness. • Collaborate with IT, Cybersecurity and Enterprise Risk Management teams to ensure that chaos engineering practices are integrated into the bank's overall IT risk management framework. • Stay abreast of emerging trends and technologies in chaos engineering and incorporate best practices into the bank's operations.&nbsp;What you need to have &nbsp;&nbsp;• A Bachelor's degree in Business Administration, Information Technology, Engineering, Risk Management or any other related discipline; Master's degree preferred. • Minimum of 10 years of experience in crisis management and business continuity planning. Ideally at least 5 of them shall be in the banking or financial services sector. • Experience with chaos engineering tools and methodologies will be considered a plus • Proven track record of successfully managing critical incidents and implementing effective business continuity strategies. • Strong analytical skills and ability to assess complex risk scenarios. • Excellent stakeholder management and presentation/communication skills • Excellent influencing and project/time management skills, with the ability to coordinate cross-functional teams and interact with senior management. • Proactive and self-motivated with a strong sense of responsibility. • Detail-oriented and capable of managing multiple priorities simultaneously. • Resilient and adaptable; able to remain calm and effective under pressure. • Knowledge of regulatory requirements and industry best practices related to crisis management and business continuity. • Certifications in crisis management, business continuity, or risk management (e.g., Certified Business Continuity Professional - CBCP, Certified Risk Manager - CRM) will be considered a plus &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

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customer excellence associate customer service

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it system engineer

ΑΒ Βασιλόπουλος

integration and business initiatives senior specialist

Alpha Bank

integration and business initiatives expert

Alpha Bank

cash and liquidity management senior trader

Alpha Bank

bank financial statement accountant

Alpha Bank

wb business development specialist

Alpha Bank

hr data & reporting analyst

Alpha Bank

business automation senior specialist - robotic process automation (rpa)

Alpha Bank

business continuity senior specialist

Alpha Bank