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Γίνε μέρος του Δικτύου Καταστημάτων μας #be_part_of_tomorrow #AlphaBank Οι Αρμοδιότητες του ρόλου περιλαμβάνουν:&nbsp;<ul><li>Εξυπηρέτηση νέων και υφιστάμενων Πελατών, εξασφαλίζοντας άριστη εμπειρία Πελάτη.</li><li>Παροχή προϊόντων και υπηρεσιών με πλήρη ανταπόκριση στις ανάγκες και το εκάστοτε προφίλ Πελάτη.</li><li>Καλλιέργεια μακροχρόνιων σχέσεων με τους Πελάτες, με βάση την εμπιστοσύνη και την ποιότητα των υπηρεσιών</li><li>Εις βάθος κατανόηση των προϊόντων και υπηρεσιών της AlphaBank, ώστε να προσφέρεται στον Πελάτη η καλύτερη επιλογή.</li></ul> Αν διαθέτεις τα παρακάτω προσόντα, θέλουμε να σε γνωρίσουμε!&nbsp;<ul><li>Πτυχίο με κατεύθυνση σε Θετικές Επιστήμες, Οικονομικά, Διοίκηση Επιχειρήσεων, ή οποιοδήποτε άλλο σχετικό αντικείμενο.</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες.</li><li>Πελατοκεντρική προσέγγιση.</li><li>Εμπειρία σε θέση εξυπηρέτησης πελατών/πωλήσεις θα θεωρεί επιπλέον προσόν.</li><li>Άριστη γνώση Η/Υ.</li><li>Εξαιρετική γνώση Αγγλικής γλώσσας, σε προφορικό και γραπτό επίπεδο.</li></ul>&nbsp;Στην Alpha Bank είμαστε περήφανοι για:&nbsp;<ul><li>Το ότι ανήκουμε σε ένα από τα σημαντικότερα χρηματοπιστωτικά ιδρύματα της Ελλάδας.</li><li>Το Φιλικό και συνεργατικό μας εργασιακό περιβάλλον.</li><li>Την κουλτούρα δια βίου εκπαίδευσης και ανάπτυξης.</li><li>Τις ανταγωνιστικές αμοιβές και παροχές.</li></ul>

Retail Acceleration Program / Υπάλληλος Εξυπηρέτησης Πελατών

As the Capital Instruments and Securitizations Specialist you will be placed in the Capital Instruments and Securitizations Business Area, and will be responsible for covering the Bank’s liquidity needs through the structuring, monitoring and management of securitization transactions, covered bond programs and European Central Bank (ECB) pledging. Capital issuance or capital relief is also key for the Business Area, performed through the transactions of regulatory capital as well as through significant risk transfer securitizations.&nbsp; &nbsp;What you will be doing&nbsp;<ul><li>Monitor, support and prepare reporting on existing covered bond and securitization transactions.</li><li>Analyze existing loan portfolios for potential inclusion in new covered bond and securitization transactions.</li><li>Coordinate new structured finance transactions and participate in the structuring process of covered bonds and securitization transactions.</li><li>Support and coordinate activities relating to the pledging of loans within the scope of the ECB financing programs.</li><li>Participate in the issuance of regulatory capital following the annual capital plan of the Bank.</li><li>Monitor the regulatory framework [legal framework,&nbsp;European&nbsp;Banking Authority (EBA) guidelines] and the methodologies of the rating agencies.</li><li>Communicate with external counterparties (potential investors, financial and legal counsels, rating agencies).</li><li>Prepare supervisory and internal reporting.</li></ul>&nbsp; &nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in a quantitative field of study (Business, Accounting, Finance, Economics, Mathematics etc.).</li><li>A Master’s degree in the above disciplines or professional qualifications such as CFA/CRM/ACCA will be appreciated.</li><li>At least two (2) to five (5) years of work experience in the banking or in the financial sector in general.</li><li>Proficiency in MS Office (Word, Excel, Access, PowerPoint) and Bloomberg as well as SQL and/or VBA skills will be appreciated.</li><li>Excellent written and communication skills.</li><li>Fluency in English.</li><li>Analytical thinking and attention to detail.</li><li>Proactive, team-oriented approach.</li><li>Project management skills.</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Capital Instruments and Securitisations Specialist

As a Business Data Quality Senior Specialist you will be placed in Data Governance &amp; Quality and you will be responsible for applying the data quality processes to the entire data lifecycle and the design of the data quality monitoring mechanisms and the remediation actions respectiveWhat you will be doing • &nbsp; &nbsp;Establishe effective data quality monitoring mechanisms to cover the entire data lifecycle from front end systems to the aggregation and reporting layer. • &nbsp; &nbsp;Assist the data owners to perform the data quality assessment.&nbsp; • &nbsp; &nbsp;Perform analysis of the data quality problems and drives the root cause and impact analysis, to identify the appropriate remediation actions. • &nbsp; &nbsp;Design Key Quality Indicators for the critical elements to support the data quality monitoring. • &nbsp; &nbsp;Design Sampling procedures to identify quality issues&nbsp; • &nbsp; &nbsp;Review data quality issue registry and data quality dashboards to ensure the timely response to remediation activities. • &nbsp; &nbsp;Participate in projects to ensure the establishment of data quality validation rules and controls &nbsp;to proactively preserve the data quality. • &nbsp; &nbsp;Propose projects for key data element quality improvement in collaboration with business areas, assures completeness and accuracy of the implementation and monitors project process. • &nbsp; &nbsp;Provide the Key Performance Indicators measuring the data quality performance for the data governance Bodies Updates. What you need to have • &nbsp; &nbsp;A Bachelor’s degree in Statistics, Mathematics, Computer Science, Information management, Finance, Economics or relevant fields • &nbsp; &nbsp;A Master’s degree in Data Management (preferred)&nbsp; • &nbsp; &nbsp;At least seven (7) years of working experience in data management practices and principles or regulatory / internal reporting production&nbsp; • &nbsp; &nbsp;Experience on Continuous Process Improvement &nbsp;and Continuous Quality Improvement&nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits.

Data Governance Quality Senior Specialist

Job Ads Ελλάδα, Alpha-bank

retail acceleration program / υπάλληλος εξυπηρέτησης πελατών

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