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Πωλήσεις / Marketing / Εμπόριο Λιανικής

Κέντρο Εξυπηρέτησης / Call Center

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As a SB Area Senior Specialist you will be responsible for driving the growth of Small Business lending within a specific geographic region. You will be positioned in selected Network Branches within the Small Business Banking Business Area, covering market areas with strong sales growth potential. The jobholder will focus on developing and maintaining relationships with high-value small business owners, assessing customer needs, making appropriate recommendations and facilitating loan applications through the entire lending process. The SB Area Senior Specialist will work closely with internal teams and external partners (i.e. Business Consulting Ecosystem), to ensure efficient and effective loan origination, underwriting and closing processes. You will handle the origination and preparation of the “Large SB” Customers’ loan requests, particularly for complex or high-amount loans.As a SB Area Senior Specialist yoy will work closely with internal and external partners, to ensure efficient and effective loan origination, underwriting and closing processes. You will collaborate with Branch Managers and Branch Business Relationship Managers, to achieve the lending targets of the Business Area.&nbsp; What you will be doing •&nbsp;&nbsp;&nbsp;Foster a collaborative and supportive team culture that promotes knowledge sharing and best practices for developing trusted advisor relationships with key Small Business Customers.•&nbsp;&nbsp;&nbsp;Collect all the necessary information/documentation and draft credit proposals for the Credit Committee, which include analyzing financial statements, conducting sensitivity analysis of the business plan and presenting the structure of the proposed financing.•&nbsp;&nbsp;&nbsp;Monitor the implementation of approved loan applications and taking necessary actions, in collaboration with the Branch Network and the Back Office, to ensure the timely and seamless disbursement of the loan.•&nbsp;&nbsp;&nbsp;Ensure a superior customer experience by addressing the Customers’ financing needs effectively.•&nbsp;&nbsp;&nbsp;Develop a strategic and tactical plan, in collaboration with Branch Managers and Branch Business Relationship Managers, to meet the Business Area’s lending target and monitoring the level of achievement.•&nbsp;&nbsp;&nbsp;Demonstrate commitment to achieving the goals set by the Business Area.•&nbsp;&nbsp;&nbsp;Ensure compliance with internal policies, procedures and the European Banking Authority (EBA) Guidelines.•&nbsp;&nbsp;&nbsp;Stay up to date with emerging business trends and share knowledge of related tools and techniques within the Retail Banking Business Unit.&nbsp;What you need to have •&nbsp;&nbsp;&nbsp;A Bachelor’s degree in Finance, Business Administration, Accounting or in a STEM (Science, Technology, Engineering and Mathematics) field.•&nbsp;&nbsp;&nbsp;A postgraduate degree in a relevant field of study is considered an asset.•&nbsp;&nbsp;&nbsp;At least five (5) years of professional experience as a Business Relationship Manager (BRM/BRM-G) or in Small and Medium-sized Enterprises (SME) financing within areas such as the Branch Network, Business Centers, Corporate Banking, Credit Divisions or the Small Business Banking Business Area.•&nbsp;&nbsp;&nbsp;Thorough understanding of commercial lending, small business operations and financial products.•&nbsp;&nbsp;&nbsp;Confidence coupled with a positive attitude, a team-oriented mindset and the ability to build effective partnerships.•&nbsp;&nbsp;&nbsp;Knowledge of the framework associated with state guarantees, grants and cofinancing schemes.•&nbsp;&nbsp;&nbsp;Excellent communication, presentation, public speaking and networking skills.•&nbsp;&nbsp;&nbsp;Ability to travel for business meetings.&nbsp;What we offer It’s all about our people. At Alpha Bank, you will enjoy: •&nbsp;&nbsp;&nbsp;A friendly and collaborative working environment that supports taking initiative and action.•&nbsp;&nbsp;&nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.•&nbsp;&nbsp;&nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.•&nbsp;&nbsp;&nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.•&nbsp;&nbsp;&nbsp;A competitive salary and benefits.&nbsp;All applications will be acknowledged and treated in utmost confidence.

SB Area Senior Specialist (Dodecanese Islands)

As Business Centre Relationship Manager you will be responsible for enhancing the relationships with Small and Medium-sized Enterprises portfolio, providing top-notch service. The Business Center aims to develop long-term business relationships of mutual trust with Customers and to promote a broad range of financial products and services, with the ultimate goal of strengthening the presence of the Bank in the market.&nbsp; What you will be doing&nbsp;<ul><li>Assist in handling any Customer issues and complaints by providing high-quality services and monitor the financial statement of the Customers of your responsibility.</li><li>Contribute to professional relationships with Customers and check their financial performance by identifying Customers’ potential needs for financial products and services.</li><li>Generate revenue for products - services and increase Customer portfolio, in collaboration with the Business Centre Team.</li><li>Participate in the attraction of deposits and the promotion of financial products, asset management products and other banking services, considering the specific requirements of your Customers and the current market conditions.</li><li>Participate in actions with other Bank Business Areas, the Branch Network and Group Companies in order to provide seamless service to the Business Centre’ s Customers.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Business Administration, Accounting, Finance or Administration or STEM (Science, Technology, Engineering and Mathematics).</li><li>A Master’s Degree in Accounting, Finance or related field</li><li>A minimum of three (3) years of experience in client-facing roles</li><li>Team spirit and positive attitude at work</li><li>Strong Result Orientation</li><li>Customer Relationship Management</li><li>Business and Sales Acumen</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>A competitive salary and benefits.</li></ul> All applications will be acknowledged and treated in utmost confidence.

Business Centre Relationship Manager

The Individual Segment Business Development Specialist will be placed in the Individual Banking Business Area of Alpha Bank and will be responsible for providing business development activities for Individual Banking products and services and to develop innovative value propositions tailored to the unique needs of customers.&nbsp; What you will be doing&nbsp;<ul><li>Participates in the preparation of the Business Plan for the Individual Banking segment.</li><li>Assists in the development of the segment service model based on data analysis, customer behaviors, and needs, and monitors implementation.&nbsp;</li><li>Participates in the design and implementation of promotional and communication campaigns across all channels, in collaboration with the competent Business Areas.</li><li>Prepares the business priorities for Individual Banking customers with the Branch Network and supports sales and customers’ acquisition campaigns.</li><li>Collaborates with HR and Product divisions to determine training needs for roles related to Individual customers</li><li>Partner with cross-functional teams, including compliance, legal, IT, and marketing, to ensure successful implementation of customer-focused strategies</li><li>Participates in the design of surveys to measure customer satisfaction or to draw information about their needs, analyzes the findings, and recommends improvements&nbsp;</li><li>Design and implement tailored banking solutions and value propositions to meet the unique needs of international customers&nbsp;</li><li>Collaborate with product development, marketing, and digital teams to adapt or create banking products and services that resonate with international customers</li><li>Advocate for seamless onboarding, accessibility, and ongoing service delivery tailored to international customers</li><li>Develop KPIs to measure the success of value propositions and customer engagement strategies.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in Finance, Business Administration, or relevant field of study</li><li>Master’s degree in Finance, Economics, Business Administration or relevant field (desired)</li><li>5+ years of experience within an established organization in Banking</li><li>3 to 5 years of professional experience in retail business development</li><li>Advanced communication, presentation, interpersonal and negotiation skills&nbsp;</li><li>Strong communication and collaboration skills.</li><li>Excellent usage of MS office suite</li><li>Excellent command of the English and the Greek language (both written and spoken).</li><li>&nbsp;</li></ul>What we offer It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Individual Segment Business Development Specialist

Job Ads Ελλάδα, Alpha-bank - Page 2

sb area senior specialist (dodecanese islands)

Alpha Bank

business centre relationship manager

Alpha Bank

individual segment business development specialist

Alpha Bank