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As a Senior Specialist in Sanctions Compliance, you will play a key role in ensuring Alpha Bank’s full adherence to the sanctions regulatory framework. You will oversee the monitoring, assessment, and escalation of transactions subject to restrictive measures, provide expert guidance to business units, and contribute to the continuous enhancement of the Bank’s compliance framework. Your advanced knowledge of sanctions regulations and strong analytical skills will support the Bank in managing regulatory risks and safeguarding its reputation.&nbsp;What you will be doing&nbsp;<ul><li>Monitor developments in the international and domestic sanctions regulatory environment and ensure timely updates to the Bank’s sanctions framework</li><li>Oversee the review and resolution of daily alerts generated by automated systems for transactions subject to restrictive measures, ensuring accurate and timely handling</li><li>Provide expert advice and support to business units on sanctions-related matters, including high-risk clients, entities, and jurisdictions</li><li>Perform detailed investigations on complex transactions with potential sanctions or AML/CTF implications and ensure proper escalation where required</li><li>Review and enhance sanctions-related controls, procedures, and methodologies to ensure effective risk mitigation and compliance with regulatory expectations</li><li>Prepare and submit periodic and ad hoc reports on sanctions compliance to management and regulatory authorities</li><li>Collaborate with internal stakeholders to ensure seamless integration of sanctions compliance requirements into the Bank’s operations and business processes</li><li>Contribute to the design and delivery of training programs to raise awareness on sanctions compliance across the organization</li><li>Support audits and inspections by providing accurate documentation, clarifications, and recommendations for improvement</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Economics, Finance, Business Administration, or a related field</li><li>A Master’s degree in a relevant discipline (preferred)</li><li>At least five (5) years of professional experience in AML, Sanctions, or a Compliance-related function within the financial services sector</li><li>Strong knowledge of the Sanctions and AML/CTF regulatory framework, both local and international</li><li>Proficiency in transaction monitoring systems, sanctions screening tools, and regulatory reporting processes</li><li>Experience in drafting, reviewing, and enhancing compliance policies and procedures within a financial institution</li><li>Excellent analytical, investigative, and problem-solving skills with the ability to interpret complex data and regulatory requirements</li><li>Strong attention to detail, prioritization, and ability to work under tight deadlines in a fast-paced environment</li><li>Effective communication and interpersonal skills with the ability to influence stakeholders and provide expert guidance</li><li>High level of integrity, accountability, and professional judgment</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

AML Senior Specialist

As Customer Service Officer you will play a crucial role in delivering exceptional service to our Bank's Wholesale Banking Customers, ensuring seamless and efficient operations at the Corporate Service Center which serves exclusively Large Corporate BusinessesWhat you will be doing • &nbsp; &nbsp; Take the lead in delivering exceptional service to Wholesale Banking Customers during daily transactions, ensuring an outstanding Customer Experience. • &nbsp; &nbsp; Participate in the execution of daily transactions and Branch Activities to our Wholesale Banking Customers • &nbsp; &nbsp; Ensure compliance with internal policies, procedures, and the applicable regulatory framework • &nbsp; &nbsp; Create reports on the overall Customer satisfaction and submit them to the Corporate Service Center management. • &nbsp; &nbsp; Support document management and filing needs. • &nbsp; &nbsp; Deal with various administration and control tasks.&nbsp;&nbsp;What you need to have&nbsp;• &nbsp; &nbsp; A Bachelor’s degree in Finance, Accounting, Economics, Engineering, or related field • &nbsp; &nbsp; A minimum of four (4) years of experience in a Customer Service role especially for Businesses or Wholesale Banking Segments (Transactions and Branch Activities) • &nbsp; &nbsp; Bank of Greece A1 Investment Certification • &nbsp; &nbsp; Certificate of Professional Knowledge of Insurance-based Investment Products (Bancassurance BA) • &nbsp; &nbsp; Results and Quality Orientation • &nbsp; &nbsp; Attention to detail.&nbsp; • &nbsp; &nbsp; A Customer-centric mindset and a passion for improving Customer experiences.&nbsp; • &nbsp; &nbsp; Proficient use of the MS Office suite (especially Excel and PowerPoint). • &nbsp; &nbsp; Excellent command of the English and Greek languages (written and spoken).&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Customer Service Officer - CSO

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aml senior specialist

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customer service officer - cso

Alpha Bank

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