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We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

WINGS ICT Solutions is looking for an engineer with experience in development activities, R&amp;D projects and team-oriented projects.Note:&nbsp;The offered position includes a contract for&nbsp;working abroad, apart from the collaboration with WINGS in Athens.RequirementsDesired experience and skills:<ul><li>Experience in Data Science/ML using at least one of Python, Java</li><li>Experience with wireless networks &amp; respective technologies.</li></ul>Educational Requirements:<ul><li>(Technical) University degree in Information and Communications Technologies, Computer Science or Electrical &amp; Computer Engineering (or similar)</li><li>MSc in Artificial Intelligence, Data Science, Statistics or other related fields will be considered as a plus.</li></ul>Other qualifications:<ul><li>Excellent written and verbal communication skills</li><li>Excellent command of English</li><li>Availability and willingness to work abroad</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Willingness to learn and curiosity</li><li>Problem solving attitude</li><li>Ability to perform within a team</li><li>Flexibility, enthusiasm, positive attitude</li></ul>Benefits <ul><li>Participation in state-of-the-art projects and tech challenges</li><li>Personal and professional development, amongst industry experts and talented people</li><li>Continuous learning, having access to broad resources</li><li>Commitment to Equal Employment Opportunity</li><li>Friendly environment and fun team members, with fresh ideas</li></ul>Commitment to Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, or other characteristics. We respect your personal data. All personal information in your application and CV will remain strictly confidential.ContactCandidates should send their CVs to: hr[at]wings-ict-solutions.eu, using the subject: [Research_Eng_Abroad]

Research Engineer (partial work abroad)

Due to continuous growth and expansion, ISOMAT offers a great opportunity for career development and is seeking to recruit a SAP FICO Business Analyst for our offices in Agios Athanasios, Thessaloniki or&nbsp;Aspropyrgos, Attiki, a core delivery role driving business change and managing IT systems programs in the financial services process area covering SAP FI and CO.As a SAP FICO Business Analyst you will drive business change and act as the link between IT and business units on the development, enhancement, implementation and support of new and existing applications and solutions.&nbsp;SAP FICO Business Analyst&nbsp;(Based in Agios Athanasios, Thessaloniki&nbsp;or Aspropyrgos, Attiki)&nbsp;Key responsibilities:<ul><li>Configure SAP FI and CO modules based on business requirements.</li><li>Cooperate with Business Analysts from other SAP modules such.</li><li>Contribute to developing custom reports in SAP, SAP Analytics Cloud and other BI tools.</li><li>Assist in testing process to discover errors and issues in business processes or documentation.</li><li>Provide application support and end users training for all subsidiaries.</li></ul>&nbsp;Requirements:<ul><li>Bachelor’s degree in Finance, Accounting, Economics or related fields.</li><li>Experience in a consulting or a manufacturing company with SAP system</li><li>Knowledge of SQL and BI tools would be an asset.</li><li>Excellent command of the Greek and English language (both oral and written).</li><li>Strong understanding of systems and processes.</li><li>Strong communication skills (within group services and with the user community).</li></ul>&nbsp;Benefits:<ul><li>Exposure to challenging business issues and practices.</li><li>Great opportunity to leverage and develop your business knowledge and skills.</li><li>Exposure to new technologies (S/4 HANA) and possibility for knowledge enhancement.</li><li>Competitive salary.</li><li>Excellent working environment.</li><li>Excellent career opportunities.</li><li>Additional private health insurance.</li><li>Company bus transportation.</li></ul>

SAP FICO Business Analyst (869) Aspropyrgos

SAP FICO Business Analyst (869)

SCYTALYS is currently looking for a skilled&nbsp;Senior Platform Engineer,&nbsp;who&nbsp;drives backend development for the cyber range platform, focusing on orchestration, automation, and integration with OpenStack.Principal Accountabilities / Responsibilities<ul><li>Develop and maintain backend services using Go.</li><li>Implement orchestration logic for provisioning, managing, and destroying OpenStack lab environments.</li><li>Build REST APIs for frontend integration.</li><li>Manage VM image lifecycle (snapshotting, cloning, etc.).</li><li>Design, deploy, and maintain VPN infrastructure and remote-access solutions (WireGuard, IPsec, OpenVPN).</li><li>Automate VPN onboarding, bastion/jumpbox access, and secure tunnels.</li><li>Design and configure L2/L3 networking, VLAN routing, NAT, segmentation, and ACLs.</li><li>Ensure secure coding practices, authentication, authorization, logging, and auditing.</li><li>Collaborate with scenario/content engineers to translate requirements into backend features.</li><li>Produce technical documentation and architecture specifications.</li></ul>Knowledge, Skills, Experience<ul><li>4+ years of hands-on Go development, including concurrency.</li><li>Experience designing distributed systems, orchestrators, or controllers.</li><li>Proven experience with OpenStack and relevant APIs.</li><li>Understanding of virtualization and cloud automation.</li><li>Practical experience with REST, messaging queues, and event-driven systems.</li><li>Knowledge of VLANs, routing, NAT, firewalling, and ACLs.</li><li>Expertise in VPN technologies and remote-access design (WireGuard, IPsec, OpenVPN).</li><li>Evidence of building complex backend systems.</li><li>Ability to operate independently and make architecture-level decisions.</li></ul>Nice to Have:&nbsp;Experience with Terraform, Ansible, cyber range tooling, Kubernetes/Docker.We offer:<ul><li>Competitive remuneration package</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

Senior Platform Engineer (Go + OpenStack)

Your TasksAs an Inside Sales Specialist (m/f/d), you will study in-depth our Cyber Security Managed Services and become an expert so you can align your specialist sales activities accordingly. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist (m/f/d)

In Consulting, we are building a better working world by transforming business through the power of people, technology and innovation.As a member of our SAP Consulting team, you will contribute to SAP related engagements in the Financial Services Industry, helping our clients transform their business &amp; maximize their performance. The specific position is based in Athens and requires working in multi-disciplinary teams to provide a range of services with focus in SAP implementation projects &amp; methodologies.&nbsp;Your key responsibilities&nbsp;As an SAP FPSL Technology Consultant, you will be a key resource on large-scale system implementation projects in the Financial Services industry. In this role, you should be able to deliver quality client service, analyse complex problems and deliver insightful solutions. You will also be expected to have excellent communication skills, integrate into new teams and establish relationships.&nbsp;More specifically, the successful candidate should be able demonstrate the ability to perform one or more of our range of services:&nbsp;<ul><li>Design Business Processes</li><li>Translate business needs to system requirements</li><li>Prepare and participate in the execution workshops on project areas</li><li>Configure SAP S/4HANA FPSL</li><li>Conceptualize the technical integration of SAP with the system landscape of the clients</li><li>Control and support of test cycles and rollouts</li><li>Participate in Sales and Presales activities</li><li>Manage own work against the project plan to ensure superior client delivery</li><li>Understand the client’s business, follow sector trends and learn leading practices</li><li>Diagnose a problem, conduct analysis, and develop solutions for client problems</li><li>Present thoughts and ideas in a clear and composed manner to instill confidence in team and clients</li><li>Effectively interact with colleagues and clients of varying backgrounds</li></ul>&nbsp;&nbsp;Skills and attributes for success&nbsp;What we look for&nbsp;<ul><li>Excellent academic background, including at a minimum a bachelor’s and preferably a master’s degree in Financial Accounting and/or Informatics. Orientation in Information Systems and Technology-driven solutions will be considered an asset</li><li>A Business-oriented mindset, which promotes asking the right questions and taking initiative towards problem-solving</li><li>Ability to express ideas verbally and in writing, in a clear, concise and professional manner (both in Greek and English)</li><li>Working experience with SAP FPSL or Bank Analyzer</li></ul>Ideally, you’ll also have<ul><li>Working experience in Financial Accounting or Data Management, preferably in a consulting firm</li><li>Knowledge of Financial Services (banking or insurance) business processes</li></ul>&nbsp;What we offer you &nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;

SAP FPSL Financial Services Technology Consultant

Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Learning and Development Director Sales

The SAP Product Configuration Lead (Finance &amp; Controlling) is responsible for translating complex business requirements into scalable, high-quality SAP solutions. The role leads/configure solution design, system configuration, and specification development in close collaboration with architects, developers, and business stakeholders to deliver end-to-end solutions aligned with enterprise standards. The position ensures solution stability, maintainability, regulatory compliance, and data integrity across integrated SAP landscapes, leveraging deep functional and cross-module expertise.YOUR KEY RESPONSIBILITIES:• Translate finance and controlling requirements into functional/technical specifications documentation and effort estimation, promoting process simplification and standardization in collaboration with solution architects.• Ensure alignment of functional and technical requirements across workstreams to support overall business objectives, actively participating in stakeholder workshops to define required capabilities.• Configure SAP S/4HANA FI/CO (Universal Journal, New GL, Document Splitting, Asset Accounting, …) and 3rd party add-ons/integrated components, ensuring adherence to approved design and architecture principles.• Lead cross-module integrations between FI/CO and SAP Modules, and Treasury, proactively resolving integration issues.• Design, validate, and oversee interfaces, coordinate testing, and drive resolution of interface defects.• Ensure governance and consistency of master and transactional data (chart of accounts, cost centers, profit centers, cost objects, assets, tax codes) across SAP and transactional data quality .• Share knowledge and provide guidance to team members, foster learning and capability building.• Plan and execute unit testing, integration testing, and user acceptance testing (UAT), ensuring solution readiness for production.• Provide training, guidance, and functional support to key users and business stakeholders to enable successful adoption.ARE THESE YOUR SECRET INGREDIENTS?• 5+ years SAP S/4HANA FI/CO configuration experience.• Strong capability to analyze complex business requirements and translate them into effective, scalable SAP solutions.• Extensive experience in SAP configuration collaboration and customization for FI/CO delivering solutions aligned with business and operational needs.• Proven expertise in business process mapping, analysis, and optimization for FICO.• Solid track record across the full SAP project lifecycle with (business, functional and technical) design, build, testing, and go-live support.• Deep understanding of integration touchpoints between SAP S/4HANA modules and 3rd party add-ons.• Strong proficiency in producing high-quality business, functional, and technical documentation.• University degree in a relevant area or equivalent work experience• English language proficiencyABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

SAP Product Configuration Lead (Finance & Controlling)

Our Technology Strategy, Agility &amp; Architecture Team focuses on the delivery of client engagements by understanding expectations and demonstrating personal accountability for keeping performance on track, exercising effective communication and relationship-building skills, and contributing to the priorities of the team and the business. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.Your role as an PMO/Functional Analyst will focus on the accountable and proactive execution of assigned projects, aligning priorities and objectives to firm’s needs, exhibiting full ownership regarding quality of own work and showing your personal commitment to our purpose “make an impact that matters”.Tasks to be executed:<ul><li>Support the PMO in coordinating digital transformation initiatives</li><li>Support the project team in drafting presentations (MS Power Point), deliverables (MS Word) and related analysis of the activities (MS Excel)</li><li>Support the project team in gathering, collecting and describing requirements of software solutions (functional and non-functional)</li></ul>To fully cover your role, you ought to be able to:<ul><li>Work with a distributed team and deliver your tasks independently;</li><li>Leverage on strong analytical skills needed to compare processes with the capabilities of emerging technologies;</li><li>Support the distributed team interpreting client’s needs and defining solutions that best suit them;</li><li>Autonomously produce solid and structured analysis, employing available tools and resources and possibly coordinating Junior employees if needed;</li><li>Communicate your ideas and proposals in a clear, structured and concise fashion;</li><li>Indicate possible issues related to the project and swiftly share them with the rest of the team;</li><li>Fruitfully cooperate with inter-functional and international teams.</li></ul> #OurRequierements Key QualificationsTo qualify for the role, you must have:<ul><li>Bachelor/Master’s degree in any domain – a degree in Computer Science, Computer Engineering, Management and Information Systems is a plus</li><li>1-2 years of experience in&nbsp;ICT Advisory services (including PMO)</li><li>Interest in working for international public organizations such as European Institutions / United Nations</li><li>Strong ability to communicate in English; Italian knowledge would be a plus</li><li>Enthusiasm for ICT</li><li>Basic knowledge of software requirements analysis</li><li>Proficient in MS Word, Excel and PowerPoint</li><li>Interest in exploring new technologies (e.g., cloud architecture, GenAI) and their application to real-life use cases</li><li>Eagerness to continuously develop skills</li><li>Analytical thinking</li><li>Strong attention to detail</li><li>Ability to follow deadlines and multitasking</li></ul> #WhoWeAreLookingFor Individuals who have a strong will to expand their knowledge of new technologies, a passion to grow within the company and aspirations for career growth. At Deloitte we foster a consultative culture because the best decisions are made in collaboration with others. We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. These are not aspirations, but principles that we all commit to today and every day. #WhatWeOffer At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:🏠 Modern hybrid workplace, characterized by flexibility and Smart Working⚖ Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)🌍 Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.📚 Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends🚀 Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust🌈&nbsp; Diverse culture and active communities that enable you to bring yourself to work🎉 Team Building and Corporate Social Responsibility Activities🏃 A buddy to support you with your onboarding🌴 Extra days of annual leave⚕️Private medical health insurance plan💳 Ticket restaurant card🏷️Exclusive Discounts to several retail providers, restaurants and others📱&nbsp; Mobile phonePlease note that all the well-being benefits mentioned above are subject to annual review

PMO / Functional Analyst @ Thessaloniki

Autohellas is seeking a skilled LCV Project Manager to join our KIA Hellas dynamic team!Core Responsibilities<ul><li>Has full control and responsibility over the LCV product.</li><li>Defining and developing the product lineup to meet customer needs and market trends.</li><li>Manages product specifications, configuration options, and pricing strategy.</li><li>Conducts continuous competitive analysis to ensure the product remains competitive and aligned with market demands.</li></ul><ul><li>Actively engages with fleet customers and key accounts</li><li>Promotes the vehicle directly to end-user companies as well as to leasing companies, understanding their needs and providing tailored solutions.</li></ul><ul><li>Supports the dealership network by participating in customer meetings and helping with close key deals.</li><li>Acts as a liaison between the brand and the network to ensure product positioning and sales strategies are well-executed.</li></ul><ul><li>Contributes to production planning and overseeing the product lifecycle.</li><li>Coordinates with internal and external stakeholders across the product supply chain.</li><li>Conducts regular sales and market analysis to support strategic decisions and develop sales &amp; market reports.</li></ul><ul><li>Is Responsible for sales and profitability planning / targets.</li></ul>Qualifications<ul><li>University degree</li><li>At least 5 years relevant experience in LCV automotive industry</li><li>Strong target-oriented approach, both commercial and financial targets</li><li>Strong analytical, organizational and negotiation skills</li><li>Ability to perform under pressure.</li><li>Availability for periodic trips within Greece</li><li>Excellent communication in English, both in writing and speaking</li><li>Excellent knowledge of PC (Excel, Word, PP, SAP)</li></ul>What we offer:<ul><li>Competitive salary &amp; benefits package</li><li>On-site gym at our HQ</li><li>In-house restaurant</li><li>Access to our exclusive corporate portal with special discounts just for our Group employees</li><li>Private health insurance for peace of mind</li><li>Pension plan (depending on role/level) – planning ahead made easier</li><li>A vibrant, fast-paced environment with ongoing learning &amp; growth opportunities</li></ul>

LCV Project Manager

Newrest Hellas is seeking a high-performing and results-driven Area Manager to oversee and elevate the operational and commercial performance of its retail network. This role is ideal for a strategic leader who excels in fast-paced environments, drives team excellence, and ensures consistent delivery of Newrest’s global standards.Key Responsibilities<ul><li>Lead and manage the operational performance of multiple retail locations.</li><li>Ensure consistent compliance with Newrest standards in quality, hygiene, food safety, and customer experience.</li><li>Monitor and analyze KPIs, driving continuous improvement and commercial growth.</li><li>Develop, motivate, and support store managers and frontline teams to achieve optimal performance.</li><li>Implement initiatives that enhance efficiency, cost control, and overall productivity.</li><li>Serve as the key communication link between retail teams and headquarters.</li><li>Resolve operational issues swiftly, ensuring smooth day-to-day operations.</li><li>Maintain a unified, premium, customer-centric experience across all locations.</li></ul>ProfileRequired Qualifications<ul><li>3–5 years of proven experience in multi-site management (catering, retail, hospitality, or similar sectors).</li><li>Strong leadership presence with the ability to guide, inspire, and develop diverse teams.</li><li>Commercially minded with strong analytical and KPI-driven decision-making skills.</li><li>Excellent communication, coaching, and people-management abilities.</li><li>Solid knowledge of hygiene, food safety, and operational excellence protocols.</li><li>High proficiency in office tools and operational/reports systems.</li><li>Valid driving license&nbsp;</li></ul>What We Offer<ul><li>Competitive compensation package with performance-based progression.</li><li>Career growth opportunities within a global, rapidly expanding organization.</li><li>A dynamic, modern, and supportive work environment.</li><li>Continuous training, upskilling, and access to international operational expertise.</li><li>A culture that rewards initiative, accountability, and outstanding performance.</li></ul>

Area Manager

Reporting to the Director of IT, the IT Specialist is Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.What you will do<ul><li>Assist with user and system administration, including account management and access troubleshooting.</li><li>Support various hotel applications such as Opera, Simphony, back office, sales, catering, and HR systems.</li><li>Contribute to IT infrastructure data management and the provisioning of documentation.</li><li>Provide assistance in the coordination and execution of IT projects.</li><li>Help maintain critical systems (PMS, HSIA, PBX, POS) and support user procedures.</li><li>Assist with server infrastructure management, performance monitoring, and OS upgrades.</li><li>Provide system support services, including outage diagnosis, troubleshooting, and virus protection.</li><li>Help uphold Four Seasons' core technology standards in all IT operations.</li><li>Assist in coordinating new technology acquisitions and major projects. Participate in property-level and corporate technology implementation initiatives.</li></ul>What you bring<ul><li>Experience in hospitality IT field is preferrable.</li><li>Networking Skills &amp; Knowledge (CISCO, Wireless, GPON).</li><li>Operating System knowledge.</li><li>Microsoft O365 administration skills</li><li>Security awareness.</li><li>Clear and Open Communication.</li><li>Adapt to various situations and inspire others.</li><li>Build strong, positive relationships with guests, making them feel valued and welcomed.</li><li>Fluent in English. Greek is a strong advantage</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Complimentary employee meals, bus transportation, uniform &amp; laundry services.</li><li>Ticket Restaurant monthly allowance</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee recognition programs.</li><li>Opportunities for global travel through task forces and transfers.</li><li>Access to Four Seasons global training &amp; development programs.</li><li>Accommodation and transport to the hotel will be provided.</li></ul>All Applicants must possess the legal right to work in Greece.

IT Supervisor (Seasonal) REQ10366385

Aktor Group of Companies is a leading player in the country’s infrastructure sector and delivers high-end services from an integrated portfolio of capabilities, including Construction, Real Estate, Renewables, Facility Management and Facility Participation.As one of Greece’s largest groups with 6,100 employees, our commitment is to build the infrastructure that empowers people and communities to thrive.We are looking for a highly skilled&nbsp;Engineer&nbsp;for the Northern Road Axis of Crete (BOAK) to join our team.Responsibilities:<ul><li>Preparation of Measurements</li><li>Preparation of Preliminary Estimates from Studies</li><li>Drafting of Public Works Documents</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in engineering (Civil Engineer, Surveying Engineer)</li><li>3 - 5 years of experience in a similar position</li><li>Essential knowledge of Public Works management (Procedures, Contract Amendments, Accounts, Measurements, Certifications of Subcontractors/Works, Coordination)</li><li>Excellent use of AutoCAD</li><li>Good Knowledge of AceERP ecm Civil 3D will be considered an additional asset</li><li>Excellent command of the English language (spoken &amp; written)</li><li>Advanced knowledge of MS Office</li></ul>The Company offers:<ul><li>A competitive compensation package.</li><li>Private medical insurance.</li><li>Engaging and challenging tasks within large-scale projects.</li><li>Opportunities for continuous learning and professional growth.</li><li>&nbsp;A positive and collaborative working environment</li><li>Committed to providing a healthy and safe workplace for all team members</li></ul>We are working together, committed to creating a diverse and inclusive environment for all!Social Impact footprint:<ul><li>We contribute to Greece's green transition!</li><li>We support Greek suppliers!</li><li>We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste.</li><li>We operate responsibly!</li></ul>&nbsp;We value your privacy. All personal data provided in your application and CV will be kept completely confidential.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Join our community and let’s build your future together!

Technical Office Engineer

The role of the Store Supervisor is to make sure that the store operates according to the company’s standards, processes, and procedures and to work towards achieving the desired goals participating in the overall success of our retail network. The job position concerns the company’s store in Crete (Heraklion).Job Description<ul><li>Supervising the daily workflow of the store; opening, closure, daily sales targets, arrivals and returns etc.</li><li>Managing and motivating employees to work based on the company’s customer service standards</li><li>Monitoring store’s performance along with the Area Manager; Being responsible for meeting agreed KPIs</li><li>Training new staff members and being responsible for the overall success of the team</li><li>Addressing customers' requests, comments, and complaints ensuring high level customers’ satisfaction</li><li>Working closely with a number of departments such as Supply Management, IT, Accounting, Marketing, HR, etc. in order to perform several operational tasks</li><li>Implementing&nbsp; policies and procedures based on company standards</li><li>Performing other related tasks as necessary</li></ul>Qualifications<ul><li>Working experience of at least three years as a retail store supervisor</li><li>Experience in the apparel fashion industry will be considered an advancement&nbsp;</li><li>University Degree in any discipline will be consider a plus</li><li>Proficient user of MS Office. Knowledge of ERP system will be highly appreciated</li><li>Goal oriented and passionate with sales; Customer centric approach</li><li>Excellent verbal and written communication skills</li><li>Strong supervisory skills: approachability, energy, and enthusiasm to motivate and engage others</li><li>Ability to work well in a team environment and present a professional demeanor</li></ul>Additional Information<ul><li>A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer</li><li>Participation in the retail bonus program according to the store’s goals</li><li>Private Medical Plan</li><li>Monthly meal card</li><li>Career development and growth opportunities</li><li>Significant discounts on company’s products</li><li>Positive work environment in a meritocracy workplace</li></ul>

Store Supervisor - Crete

As an Engineering Technical Lead at Deel, you will be responsible for technical decisions that keep the team's work efficient and in line with the right tools and strategies in place throughout the rest of the company.Responsibilities<ul><li>Oversee all projects undertaken by the team, determining technical requirements and communicating them to the team</li><li>Identify risks and come up with contingency plans</li><li>Collaborate closely with design and product teams to create extraordinary product experiences</li><li>Work closely with the Team Lead and Product Manager to ensure that the team’s work is aligned with product goals and delivery timelines</li><li>Demonstrate excellence in product-led software development</li><li>Develop software architecture required to implement the team’s features, meet their objectives and key results (OKRs)</li><li>Provide software development expertise to team members via pair programming and code review</li></ul>Qualifications<ul><li>10+ years of software development experience with Node.js, and TypeScript</li><li>Demonstrated proficiency in PostgreSQL, backed by strong database fundamentals</li><li>2+ years as a Tech Lead/Systems Architect</li><li>Strong leadership, organizational, and communication skills</li><li>Highly accountable, with a track record of building lasting relationships</li><li>Excellent written and spoken English skills</li></ul>Bonus points:<ul><li>Strong understanding of architectural design patterns is required.</li><li>Familiarity with test-driven development is important.</li><li>The candidate should have a solid understanding of RDBMS, concurrency, and parallelism concepts.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Technical Lead, Engineering

Our restaurant and bar area require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food &amp; Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.Applicant’s main accountabilities:<ul><li>Greet and escort guests with a professional and positive attitude.</li><li>Oversee the flow of guests within the restaurant.</li><li>Manage the reservations and shift team. Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.</li><li>Focus on service quality as well as economic/cost targets.</li><li>Liaise between kitchen staff and floor staff.</li><li>Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.</li><li>Oversee and pro-actively deal with guest queries and complaints.</li><li>Advise guests on menus &amp; beverage choices.</li><li>Check and deal with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, Weddings).</li><li>Promote special In-House events (e.g. Winemakers Dinners, Cocktails, Tasting sessions).</li></ul>Applicant’s main qualifications:<ul><li>Hospitality education will be appreciated.</li><li>Experience in a similar position in 4 or 5 star luxury hotels.</li><li>A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.</li><li>Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.</li></ul>Applicant’s main capabilities and values:<ul><li>Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>A natural ability and confidence to sell/promote.</li><li>Exceptional communication and presentational skills</li></ul>

Sous Maître

Intellectica is recruiting an IT Systems Analyst on behalf of its client, a leading premium event rentals company with a strong focus on creativity, quality, and customer satisfaction. The company serves both local and international clients, offering tailored solutions that combine functionality and aesthetics. Based in Athens, Greece, and reporting to the Head of Procurement, Accounting &amp; Systems, the successful candidate will play a pivotal role in overseeing and optimizing the smooth operation of the company’s ERP system. This position offers significant exposure and growth opportunities within a collaborative and fast-paced environment.Key activities and responsibilities of this role include:<ul><li>Act as the primary administrator of the ERP system (Atlantis 2016), ensuring its daily functionality across offers, codes, inventory, customers, delivery notes, and invoicing</li><li>Maintain data accuracy and integrity through meticulous data entry and validation</li><li>Collaborate with internal and external stakeholders to identify system improvements and implement best practices</li><li>Collaborate with external IT Partner for system configurations, updates, and troubleshooting</li><li>Provide technical support to users for ERP and CRM functionalities</li><li>Monitor system performance and troubleshoot issues promptly</li><li>Generate and deliver insightful reports for management to support decision-making</li><li>Identify opportunities for process improvements and automation within ERP workflows</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc in Information Technology, Computer Science, Business, or related field</li><li>1+ year of proven experience in ERP system administration or support (experience with Atlantis ERP is a strong plus)</li><li>Proficiency in MS Office Suite; familiarity with reporting tools is an advantage</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills</li><li>Strong attention to detail and accuracy</li><li>Team-oriented mindset with a proactive approach</li><li>Problem-solving attitude and adaptability</li><li>High sense of responsibility and accuracy</li></ul>

IT Systems Analyst int-0440

Our restaurants require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food &amp; Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.Applicant’s main accountabilities:<ul><li>Greet and escort guests with a professional and positive attitude.</li><li>Oversee the flow of guests within the restaurant.</li><li>Manage the reservations and shift team.</li><li>Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.</li><li>Focus on service quality as well as economic/cost targets.</li><li>Liaise between kitchen staff and floor staff.</li><li>Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.</li><li>Oversee and pro-actively deal with guest queries and complaints.</li><li>Advise guests on menus &amp; beverage choices.</li><li>Check and deal with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, Weddings).</li><li>Promote special In-House events (e.g. Winemakers Dinners, Cocktails, Tasting sessions).</li></ul>Applicant’s main qualifications:<ul><li>Hospitality education will be appreciated.</li><li>Experience in a similar position in 4 or 5 star luxury hotels.</li><li>A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.</li><li>Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.</li></ul>Applicant’s main capabilities and values:<ul><li>Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail.</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>A natural ability and confidence to sell/promote.</li><li>Exceptional communication and presentational skills</li></ul>

Maître à la carte

As an Inside Sales Specialist – German Market (m/f/d), your main focus would be to align your specialist sales activities accordingly to support the sales team in the German market. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of customized offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

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