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Εξειδικεύσεις και Καριέρα

Our new colleague will be part of the Center Management team of Golden Hall providing excellent customer service to the Shopping Center visitors by handling any requests, complaints, questions with high levels of professionalism.&nbsp;&nbsp;In detail, the&nbsp;Information Office Assistant will be responsible:&nbsp;For handling:<ul><li>The Information Office and guiding all visitors regarding store locations and Marketing/Promotion activities of the Shopping Center.</li><li>The Shopping Center call center line, providing information and directions to those interested.</li><li>All customer service utilities (children's strollers, wheelchairs, umbrellas, etc.).</li><li>Any announcements made in the Shopping Center through loudspeakers.</li><li>The found – lost procedure of the Shopping Center.</li><li>The Gift Cards transactions to interested visitors.</li><li>The responses to the shopping center info mail address.</li><li>Assist the daily operation of the center, if and when needed.&nbsp;</li></ul>For supporting the Center Management team:<ul><li>In all the Health &amp; Safety plans and procedures, ensuring the safety of visitors and the whole Shopping Center.</li><li>In communicating with the store operators to update all contact details of each store.</li><li>In providing secretarial support, if required.</li><li>Assist the daily operation of the center, if and when needed, especially in terms of Operations Excellence.&nbsp;</li></ul>You will be a successful candidate for our job opening, if you can identify yourself with the following criteria:&nbsp;Academic Qualifications:&nbsp;<ul><li>Excellent command of the English language; any other language will be considered as an asset.</li><li>Mastery in MS Excel and PowerPoint.</li></ul>&nbsp;Professional Experience:&nbsp;<ul><li>3 years of minimum relative working experience in a customer service role; experience in reception is consider as a plus.</li></ul>&nbsp;On a personal side, the ideal candidate has:&nbsp;<ul><li>Excellent organizational, communication and interpersonal skills and team spirit.</li><li>Customer-centered behavior and problem-solving ability.</li><li>Ability to work under pressure.</li><li>Ability to work on shifts and on Weekends.</li></ul>&nbsp;Our Company offers:&nbsp;Our vision is to bring to life the largest urban regeneration project in Europe. So, we need to attract the most talented people in our industry and offer all the necessary means and procedures to support them, not only to fill their job description but also to rise above and beyond expectations.&nbsp;Thus, we do provide:&nbsp;<ul><li>A passionate working environment</li><li>A competitive compensation package according to professional experience, combined with additional benefits</li><li>An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!</li></ul>

Information Office Assistant, GH (1569)

As an Application Administrator, you will be a key member of the Operations Directorate, responsible for the effective administration, monitoring, and operational support of applications supporting the Payments System. The role combines technical expertise, operational awareness, and collaboration with internal and external stakeholders to ensure high availability, reliability, and seamless production operation of critical payment services.&nbsp;Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Configure and administer Payments System applications, including manual parameterization when required·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor application services to ensure continuous and correct system operation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support and monitor testing activities related to system changes and upgrades·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify, report, and follow up on application incidents and operational issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support production operations in collaboration with third parties (e.g. EBA/STEP2, Bank of Greece)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to technical proposals based on system and customer requirements&nbsp;Position Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in Computer Science or another relevant IT field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3–5 years of relevant professional experience in application or systems administration·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Very good knowledge of IT systems and operational processes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Very good command of the English language&nbsp;Required Knowledge, Skills, and Abilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong problem‑solving and incident management skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical expertise and analytical thinking·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effective communication and collaboration skills&nbsp;Will Be Considered a Plus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in payment systems, financial infrastructure, or regulated IT environments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience supporting high‑availability or mission‑critical systems&nbsp;Why Would You Enjoy Working with Us?·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; As a member of our team:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will be part of a mission‑critical fintech organization at the core of the Greek payments ecosystem·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will work in an environment that values meritocracy, transparency, and accountability·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will gain exposure to national and European payment infrastructures·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will have opportunities for continuous learning and professional development&nbsp;What We Offer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private health &amp; life insurance plan for you and your family·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Children allowances·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Meal benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hybrid working model·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Training &amp; development opportunities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A stable, positive, and inclusive work environment

Application Administrator

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.We are currently looking for a Direct Retail Coordinator Intern 🚀, through "'Ατλας" (ΕΣΠΑ) funded program, in the context of which the university undertakes their payment and insurance.Key Responsibilities:<ul><li>Answer to every incoming call and respond to e-mails.</li><li>Handle client requests in timely manner and cultivate a professional yet friendly relationship with&nbsp;key contacts.</li><li>Follow up all requests until they are closed.</li><li>Prepare and send proposals to clients within the agreed timeframe.</li><li>Ensure that the process of setting up clients in Ayvens’ systems, including the credit approval process, is carried out efficiently and effectively.</li><li>Ensure that orders are logged quickly and with accuracy.</li><li>Ensure that all reports are provided to clients (internal &amp; external) in accuracy and within the agreed time frame.</li><li>Keep the sales information systems updated.</li><li>File all client related documents.</li><li>Coordinate with all departments in order to ensure that clients’ requests are handled efficiently.</li><li>Handle and resolve client complaints.</li><li>Log all interactions with clients in the relevant CRM tool.</li><li>Assist in the preparation and co-ordination of all client events.</li><li>Identify and escalate situations requiring attention.</li><li>Adhere to company policies and guidelines and ensure that the communication style is in line with the Ayvens’ General Rules and brand identity.</li></ul>&nbsp;Qualifications and skills:<ul><li>Administrative skills.</li><li>Customer services experience over the telephone, will be consider a plus</li><li>Ability to type with speed and accuracy.</li><li>Knowledge of CRM tools and relevant system applications.</li><li>Knowledge of supporting and administrative processes.</li><li>Good command of English - verbal and written.</li><li>IT literate.</li><li>Ιnterpersonal and communication skills – verbal and written.</li><li>Strong listening skills.</li></ul>

Customer Service Representatives Jobs in Maroussi | Secretarial Support

Secretarial Support Jobs in Maroussi

Information Office Assistant, GH (1569)

Application Administrator

Direct Retail Coordinator Intern (ΕΣΠΑ) JR_10037988

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