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An IT Support Specialist provides technical assistance and troubleshooting for hardware, software, and network issues. They ensure smooth IT operations by resolving user problems promptly and maintaining system performance. This role is vital in various industries, offering career growth in Greece's dynamic IT sector.
Essential skills needed for IT Support Specialist positions
Ability to diagnose and resolve faults in computer hardware components.
Ability to effectively convey information and ideas to others.
Ability to diagnose and resolve issues in computer networks to ensure connectivity and performance.
Ability to identify, diagnose, and resolve issues within software applications.
The ability to work effectively and communicate with team members remotely using digital tools.
Experience with Microsoft's Active Directory for managing users, computers, and security in a networked environment.
Nice-to-have skills and soft skills that can help you stand out
Knowledge of Software-Defined Wide Area Network technology for efficient and flexible network management.
Knowledge of computing services and resources delivered over the internet to offer scalable and flexible IT solutions.
Ability to perform effectively in high-pressure situations and tight deadlines.
Ability to collaborate effectively with others to achieve common goals.
Recommended education and qualifications for IT Support Specialist positions
Computer Science
Study of computational systems, programming, algorithms, and software development.
Information Security
Study of protecting information systems from unauthorized access, cyber threats, and data breaches.
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