Customer Service Representative Jobs in Νομός Θεσσαλονίκης | Media / Social Media

2 open positions from 1 companies

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About Customer Service Representative Jobs

A Customer Service Representative handles client inquiries, resolves issues, and provides exceptional support to ensure customer satisfaction. They communicate effectively via phone, email, or chat, often within call center environments. This role is vital for maintaining strong customer relationships and offers growth opportunities in the dynamic customer service sector.

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Required Skills

Essential skills needed for Customer Service Representative positions

TroubleshootingEssential

The ability to identify, diagnose, and resolve technical issues effectively.

Interpersonal SkillsEssential

Ability to effectively communicate and interact with others in a professional environment.

Customer SupportEssential

Providing assistance and resolving customer issues, including advanced support levels.

Product KnowledgeEssential

Understanding of product features, uses, and benefits to effectively support sales and customer service.

EmpathyEssential

The ability to understand and share the feelings of others to improve interpersonal relationships.

English CommunicationEssential

Ability to effectively convey and comprehend information in English, both orally and in writing.

Technology AwarenessEssential

Understanding of current technology trends and their potential impact on work and society.

PolishEssential

Ability to understand, speak, read, and write in the Polish language.

Chat SupportEssential

Providing customer service and assistance through online chat platforms.

Phone SupportEssential

Ability to assist customers effectively through telephone communication.

Additional Skills & Traits

Nice-to-have skills and soft skills that can help you stand out

Customer Service

Ability to assist and support customers effectively to ensure satisfaction and resolve issues.

Communication

Ability to convey information clearly and effectively in verbal and written form.

Positive Attitude

Maintaining an optimistic and constructive approach in work and interactions.

Curiosity

Desire to learn and explore new ideas, concepts, and experiences.

Seniority Distribution

Entry100%