Πώς να Προετοιμαστείς για Συνέντευξη

Τάσεις Μισθών 2025

Τοπ Εταιρείες για Εργασία

Δικαιώματα Εργαζομένων

Εξειδικεύσεις και Καριέρα

We are currently looking for a Customer Service Representative with a customer-centric mindset and enthusiasm for sales!The role - Taking the wheel at HertzCUSTOMER ENGAGEMENT - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.SALES ADVISORY - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.PROBLEM SOLVING - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.TEAMWORK - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together!VEHICLE ADMINISTRATION - Deliver and collect vehicle in accordance to company’s procedures, to ensure rentable standard is met and any additional damage is documented upon return.Essential Requirements Your skills - What you’ll need for a great journey&nbsp;<ul><li>Passion for customer service, with willingness to go the extra mile for customer satisfaction</li></ul><ul><li>Enthusiastic, flexible and positive attitude towards selling</li></ul><ul><li>Proficient in English and Greek. Knowledge of additional foreign languages will be considered as a plus</li><li>Valid Driving license</li></ul><ul><li>Willing to work on a shift rotation basis.</li></ul>

Customer Service Representative - Athens

As a Sales &amp; Reservations Associate, you will be part of the first guest’s experience with F ZEEN RETREATS. The main goal is to ensure that the guests book the room that is most suitable to them following their requests and to reflect the F ZEEN philosophy well within this communication via email, telephone and other.&nbsp;About us&nbsp;F ZEEN RETREATS is a fast-growing group, active in the luxurious 5* hospitality and construction industry. Recently based in Athens, F ZEEN RETEATS owns projects in Kefalonia and is one of the largest hospitality groups on the island. Projects in development include an exclusive boutique hotel in Athens and 5* retreats in other Greek Islands. F ZEEN RETREATS started as a family business before evolving to its nowadays potential, and as such it honors the family values and principles.&nbsp;&nbsp;The driving force behind the success of F ZEEN RETREATS is our people who, with their collective expertise, push us forward. Our culture is built on the principles of autonomy and trust, fostering a supportive working environment. We believe in the importance of personal growth and we believe strongly that this can be achieved via teamwork within an environment where everyone is encouraged to strive for excellence.&nbsp;If you believe that a company should invest in your continued professional development as we do, and if you are looking for your next challenge, we would like to hear from you.&nbsp;What you’ll do&nbsp;<ul><li>Follow up on e-mail and phone requests regarding accommodation&nbsp;</li><li>Process, confirm or modify room reservations and send relevant confirmation to guests&nbsp;</li><li>Assign rooms to each guest and update this in the system&nbsp;</li><li>Keep the front office department updated at all times for any changes in the systems during the operation of the hotels&nbsp;</li><li>Process payments, credits, and charges in a secure and efficient way and keep all records updated&nbsp;</li><li>Monitor price parity and availability across all channels&nbsp;</li><li>Monitor the direct pricing and rate plans and develop strategies aiming to maximize reservations performance&nbsp;</li><li>Keep the reservations reports up to date&nbsp;</li><li>Participate in the Set up of the monthly targets and in the monthly budget reconciliation&nbsp;</li></ul>What we are looking for&nbsp;<ul><li>Proven work experience as a Reservations Agent, ideally in a 5* hotel environment&nbsp;</li><li>Excellent command of the English language&nbsp;</li><li>Knowledge of any additional language will be considered an asset&nbsp;</li><li>Experience in Hotel Program (PMS)&nbsp;</li><li>Computer literacy (Outlook, Excel, Word, etc)&nbsp;</li><li>Possess excellent interpersonal and communication skills&nbsp;</li><li>Solid written and verbal communication skills&nbsp;</li><li>Teamwork spirit and customer service attitude&nbsp;</li></ul>What we offer&nbsp;<ul><li>Positive working environment&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Be part of an ever-evolving organization focused on transformation and innovation&nbsp;</li><li>A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self&nbsp;</li><li>Be part of a winning team who embrace diversity, inclusion, and our differences&nbsp;</li><li>Excellent opportunities for career progression&nbsp;</li><li>Health Insurance package&nbsp;</li></ul>Culture &amp; values&nbsp;We believe that motivated, happy, and driven workplace employees, contribute to the maximum in the achievement of our common goal and our guest’s satisfaction. We consider our employees’ needs; we listen to their ideas and we encourage their development. The exceptional high-standard services we provide to our guests would not stand out without our people.&nbsp;Join Our Team&nbsp;<ul><li>A team that is built on respect and excellent service over collaboration.&nbsp;</li><li>A team of like-minded individuals that are motivated to work as a unit to offer our guests unique vacations and unforgettable experiences.&nbsp;</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal&nbsp;</li><li>A team that celebrates achievements made individually and encourages a positive attitude and integrity&nbsp;</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath&nbsp;</li><li>A mindful and considerate, people-oriented workplace&nbsp;</li><li>A family-run company with exceptionally high standards both for the guests and the employees alike&nbsp;</li></ul>Should you wish to join F ZEEN team, please send us your CV!

Sales & Reservations Associate

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

Η&nbsp;Aποστολή&nbsp;μας είναι να χτίζουμε μια καλύτερη και βιώσιμη&nbsp;ζωή στο «σπίτι» για όλους!&nbsp;Αυτή την περίοδο αναζητούμε:&nbsp;«Υπάλληλο Εξυπηρέτησης Πελατών/ Tαμείο»&nbsp;Η καθημερινότητα σου:<ul><li>Διασφαλίζεις την αξιόπιστη και αποτελεσματική διαχείριση του ταμείου</li><li>Συμβάλεις στην εξυπηρέτηση των πελατών με την ποιότητα της υποδοχής και διασφαλίζεις την ταχύτητα και την άμεση εξυπηρέτηση του πελάτη στα ταμεία</li><li>Υποστηρίζεις τις εμπορικές ενέργειες του καταστήματος και συμμετέχεις με εμπορικές δραστηριότητες (π.χ. κουπόνια, εμπορικές ενέργειες).</li><li>Συμβάλεις στη δημιουργία κλίματος συνεργασίας με μια θετική και επαγγελματική συμπεριφορά.</li></ul>Θα είναι ο τέλειος συνδυασμός αν έχεις:<ul><li>Πτυχίο ΑΕΙ/ ΤΕΙ / ΙΕΚ / Επαγγελματικής Σχολής</li><li>Καλή γνώση Αγγλικών</li><li>Καλή γνώση Η/Υ και επαφή με τις νέες τεχνολογίες</li></ul>Εμείς προσφέρουμε:<ul><li>Εξαιρετικό &amp; ασφαλές περιβάλλον εργασίας</li><li>Συνεχείς ευκαιρίες για εκπαίδευση</li><li>Ελκυστικό πακέτο αποδοχών</li><li>Επιπλέον ιατροφαρμακευτική περίθαλψη</li><li>Εταιρικές εκπτώσεις</li></ul>&nbsp;#eisai_mesa για μια συναρπαστική νέα σταδιοδρομία;Κάνε το επόμενο βήμα και έλα στην ομάδα μας!&nbsp;

Υπάλληλο Εξυπηρέτησης Πελατών/ Tαμείο (4ωρη απασχόληση)

Ο Εκπρόσωπος Εξυπηρέτησης Πελατών διαχειρίζεται αιτήματα πελατών, επιλύει προβλήματα και προσφέρει άριστη υποστήριξη για την ικανοποίησή τους. Επικοινωνεί αποτελεσματικά μέσω τηλεφώνου, email ή chat, κυρίως σε περιβάλλοντα κέντρων εξυπηρέτησης. Ο ρόλος αυτός είναι καθοριστικός για τη διατήρηση ισχυρών σχέσεων με τους πελάτες και παρέχει ευκαιρίες εξέλιξης στον δυναμικό τομέα της εξυπηρέτησης.

A Customer Service Representative handles client inquiries, resolves issues, and provides exceptional support to ensure customer satisfaction. They communicate effectively via phone, email, or chat, often within call center environments. This role is vital for maintaining strong customer relationships and offers growth opportunities in the dynamic customer service sector.

F Zeen Retreats

Leroy Merlin

Autohellas Group

Ένα ευρύ διεπιστημονικό πρόγραμμα που καλύπτει διάφορους ακαδημαϊκούς κλάδους χωρίς ειδίκευση σε έναν μόνο τομέα.

A broad interdisciplinary program covering various academic disciplines without specializing in a single field.

Ικανότητα κατανόησης, ομιλίας, ανάγνωσης και γραφής σε μια συγκεκριμένη γλώσσα με ευχέρεια.

Ability to understand, speak, read, and write in a specific language fluently.

Ικανότητα αποτελεσματικής επικοινωνίας σε μία ή περισσότερες γλώσσες πέρα από τη μητρική.

Ability to communicate effectively in one or more languages other than the native language.

Ικανότητα να βοηθάτε και να υποστηρίζετε αποτελεσματικά τους πελάτες για να διασφαλίσετε την ικανοποίηση και την επίλυση προβλημάτων.

Ability to assist and support customers effectively to ensure satisfaction and resolve issues.

Ικανότητα ανάγνωσης, γραφής, ομιλίας και κατανόησης της αγγλικής γλώσσας με αποτελεσματικότητα.

Ability to read, write, speak, and understand the English language effectively.

Ικανότητα συνεργασίας με άλλους για την επίτευξη κοινών στόχων.

Ability to collaborate effectively with others to achieve common goals.

Ικανότητα χρήσης υπολογιστών και βασικών λογισμικών αποτελεσματικά.

Ability to use computers and basic software applications effectively.

Ικανότητα πώλησης προϊόντων ή υπηρεσιών και διαχείρισης σχέσεων με πελάτες.

Ability to sell products or services and manage customer relationships.

Ικανότητα αποτελεσματικής επικοινωνίας και αλληλεπίδρασης με άλλους σε επαγγελματικό περιβάλλον.

Ability to effectively communicate and interact with others in a professional environment.

Ικανότητα αποτελεσματικής συνεργασίας με άλλους για την επίτευξη κοινών στόχων.

Ability to work effectively with others to achieve common goals.

Ικανότητα δημιουργίας και παρουσίασης αναφορών για την αποτελεσματική επικοινωνία πληροφοριών.

Ability to create and present reports to communicate information effectively.

Επίσημη άδεια που επιτρέπει το άτομο να οδηγεί νόμιμα οχήματα.

Official authorization allowing an individual to operate motor vehicles legally.

Εμπειρία με Συστήματα Διαχείρισης Ακινήτων που χρησιμοποιούνται για τη διαχείριση λειτουργιών σε φιλοξενία και ακίνητα.

Experience with Property Management Systems used for managing operations in hospitality and real estate.

Διατήρηση αισιόδοξης και εποικοδομητικής στάσης στην εργασία και τις αλληλεπιδράσεις.

Maintaining an optimistic and constructive approach in work and interactions.

Εμφάνιση και συμπεριφορά που ανταποκρίνονται στα πρότυπα του χώρου εργασίας.

Exhibiting appropriate appearance and behavior that meets workplace standards.

Ικανότητα να μεταδίδεται πληροφορία με σαφήνεια και αποτελεσματικότητα προφορικά και γραπτά.

Ability to convey information clearly and effectively in verbal and written form.

Ικανότητα να κατανοεί και να ανταποκρίνεται στις ανάγκες των πελατών με αποτελεσματικότητα και ευγένεια.

Ability to understand and meet the needs of customers effectively and courteously.

Ικανότητα να συνεργάζεται αποτελεσματικά με άλλους για την επίτευξη κοινών στόχων.

Ικανότητα προτεραιοποίησης των αναγκών του πελάτη και παροχής εξαιρετικής εξυπηρέτησης για την αύξηση της ικανοποίησης.

Ability to prioritize customer needs and deliver excellent service to enhance customer satisfaction.

Ικανότητα να προσαρμόζεται γρήγορα και αποτελεσματικά σε μεταβαλλόμενες συνθήκες και απαιτήσεις.

Ability to adapt quickly and efficiently to changing circumstances and demands.

Ικανότητα θετικής και αποτελεσματικής αλληλεπίδρασης με άλλους με φιλική και προσιτή συμπεριφορά.

Ability to interact positively and effectively with others in a friendly and approachable manner.

Επίδειξη θετικής και ενεργητικής στάσης απέναντι στην εργασία και τις προκλήσεις.

Demonstrating a positive and energetic attitude towards work and challenges.

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