IT Support Specialist Jobs in Athens | Customer Service / Call Center

8 open positions from 3 companies

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About IT Support Specialist Jobs

An IT Support Specialist provides technical assistance and troubleshooting for hardware, software, and network issues. They ensure smooth IT operations by resolving user problems promptly and maintaining system performance. This role is vital in various industries, offering career growth in Greece's dynamic IT sector.

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Required Skills

Essential skills needed for IT Support Specialist positions

Microsoft Office
Very Common
Teamwork
Very Common
Technical Support
Very Common
Communication
Common
Customer Service
Common
Problem Solving

Microsoft Office

Very Common

Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for office productivity.

Teamwork

Very Common

Ability to collaborate effectively with others to achieve common goals.

Technical Support

Very Common

Providing assistance and solutions for technical problems related to products or services.

Communication

Common

Ability to effectively convey information and ideas to others.

Customer Service

Common

Ability to assist and support customers effectively to ensure satisfaction and resolve issues.

Problem Solving

Ability to analyze issues and develop effective solutions.

Additional Skills & Traits

Nice-to-have skills and soft skills that can help you stand out

CRM Systems
Pharmacy
Farmakon
Prescription Software
Self-Motivation
Customer Orientation
CRM Systems

Use of Customer Relationship Management software to manage interactions and data throughout the customer lifecycle.

Pharmacy

Knowledge and practice related to the preparation, dispensing, and proper use of medications.

Self-Motivation

Ability to drive oneself to take initiative and persistently pursue goals without external prompting.

Customer Orientation

Ability to prioritize customer needs and deliver excellent service to enhance customer satisfaction.

Educational Background

Recommended education and qualifications for IT Support Specialist positions

Computer Science
Telecommunications Engineering
Any Field
Engineering
Computer Networks

Computer Science

Study of computational systems, programming, algorithms, and software development.

Telecommunications Engineering

Study of communication systems, signal processing, and data transmission technologies.

Any Field

No specific academic field required; open to all educational backgrounds.

Engineering

Study of applying scientific principles to design, build, and maintain structures and machines.

IT Support Specialist Jobs - Athens

Latest opportunities from top employers

Vodafone

Vodafone

Corporate Technical Support (CTS)

Petralona

Permanent
Hybrid
Vodafone

Vodafone

Fixed Serv.2nd Level Support Technician

Petralona

Permanent
Hybrid
Mediatel SA

Mediatel SA

Υπάλληλος Τηλεφωνικής Τεχνικής Εξυπηρέτησης Πελατών (Technical Support Agent)

Αμπελόκηποι

Permanent
On Site
Epsilon Net

Epsilon Net

Σύμβουλος Μηχανογραφικής Υποστήριξης Φαρμακείου_Epsilon CSA

Athens

Permanent
On Site
Seniority Distribution
Entry50%
Experienced50%
Experience Required
Average: 2.5 yrs

0-2 years

50%

3-5 years

50%

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