Customer Service Representative Jobs in Νομός Θεσσαλονίκης | Customer Service / Call Center

30+ open positions from 6 companies

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About Customer Service Representative Jobs

A Customer Service Representative handles client inquiries, resolves issues, and provides exceptional support to ensure customer satisfaction. They communicate effectively via phone, email, or chat, often within call center environments. This role is vital for maintaining strong customer relationships and offers growth opportunities in the dynamic customer service sector.

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Required Skills

Essential skills needed for Customer Service Representative positions

Communication
Very Common
Problem Solving
Very Common
Critical Thinking
Very Common
Customer Support
Very Common
Adaptability
Very Common
Social Media
Very Common

Communication

Very Common

Ability to effectively convey information and ideas to others.

Problem Solving

Very Common

Ability to analyze issues and develop effective solutions.

Critical Thinking

Very Common

The ability to objectively analyze and evaluate information to form reasoned judgments.

Customer Support

Very Common

Providing assistance and resolving customer issues, including advanced support levels.

Adaptability

Very Common

Ability to adjust effectively to new conditions, challenges, and changes in the work environment.

Social Media

Very Common

Proficiency in using social media platforms for communication, marketing, and engagement.

Additional Skills & Traits

Nice-to-have skills and soft skills that can help you stand out

Foreign Language
Prior Experience
Teamwork
Flexibility
Concentration
Independence
Foreign Language

Ability to communicate effectively in a foreign language, including speaking, reading, and writing.

Prior Experience

Having worked previously in a related role or position.

Teamwork

Ability to collaborate effectively with others to achieve common goals.

Flexibility

Ability to adapt quickly and efficiently to changing circumstances and demands.

Educational Background

Recommended education and qualifications for Customer Service Representative positions

Computer Science
Any Field
Telecommunications Engineering
General Education
Telecommunications and Computer Science

Computer Science

Study of computational systems, programming, algorithms, and software development.

Any Field

No specific academic field required; open to all educational backgrounds.

Telecommunications Engineering

Study of communication systems, signal processing, and data transmission technologies.

General Education

Broad foundational study covering multiple basic academic disciplines.

Customer Service Representative Jobs - Νομός Θεσσαλονίκης

Latest opportunities from top employers

Cosmote e-Value

Cosmote e-Value

Σύμβουλος Εξυπηρέτησης Εταιρικών και Επιχειρησιακών Πελατών - Θεσσαλονίκη

Thessaloniki

Permanent
On Site
Affidea

Affidea

Call Center Agent

Thessaloniki

Permanent
On Site
Atlean World

Atlean World

Portuguese Back Office Email Support

Νομός Θεσσαλονίκης

Permanent
On Site
Atlean World

Atlean World

Dutch Social Media Advisor

Νομός Θεσσαλονίκης

Permanent
On Site
SKY express

SKY express

REMOTE CALL CENTER AGENT (Thessaloniki based)

Νομός Θεσσαλονίκης

Permanent
Remote
Cosmote e-Value

Cosmote e-Value

Σύμβουλος Τηλεφωνικών Πωλήσεων Θεσσαλονίκη / Hybrid

Thessaloniki

Permanent
Hybrid
Seniority Distribution
Entry78%
Experienced22%
Experience Required
Average: 1 yrs

0-2 years

100%

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