Πώς να Προετοιμαστείς για Συνέντευξη

Τάσεις Μισθών 2025

Τοπ Εταιρείες για Εργασία

Δικαιώματα Εργαζομένων

Εξειδικεύσεις και Καριέρα

As a Retail Banking Associate, you will join our Branch Network through our Retail Acceleration Program — a structured entry pathway designed to support your professional growth and long-term career development in retail banking.&nbsp;Your Development Journey&nbsp;<ul><li>Through your daily presence in the branch, hands-on learning, and continuous exposure to real Customer interactions, you will gradually build the skills, knowledge, and earn professional certifications required to thrive in the fascinating world of retail banking. The program includes structured onboarding and on-the-job learning.&nbsp;&nbsp;</li><li>Continuous development through targeted training and coaching.</li><li>The opportunity to obtain required banking certifications.</li><li>In-depth expertise through holistic exposure to core retail banking products, services, and customer segments.</li></ul>&nbsp;&nbsp;Your Key Responsibilities&nbsp;<ul><li>Serve new and existing Customers, ensuring a consistently high-quality customer experience.</li><li>Identify Customer needs and provide tailored banking products and services aligned with their profile.</li><li>Build long-term Customer relationships based on trust, professionalism, and service excellence.</li></ul><ul><li>Structured career pathways and the potential to evolve into more specialized or advanced retail banking roles within three (3) years.</li></ul>What you bring <ul><li>University degree in Economics, Business Administration, Finance, STEM fields, or related discipline.</li><li>Strong communication and interpersonal skills.</li><li>Customer-centric mindset with a genuine interest in people and service excellence.</li><li>Willingness to learn, develop, and obtain professional banking certifications.</li><li>Previous experience in Customer service or sales will be considered an asset.</li><li>Very good command of MS Office and digital tools.</li><li>Excellent command of the English language, both written and spoken.</li></ul>&nbsp;&nbsp;What We Offer&nbsp;At Alpha Bank, we are proud to offer:&nbsp;<ul><li>The opportunity to build a long-term career in one of Greece’s most significant financial institutions</li><li>A supportive, collaborative, and professional working environment</li><li>A strong culture of continuous learning, certifications, and career progression</li><li>Competitive compensation and benefits aligned with the market</li></ul>

Customer Service Officer - Branch Network

As an&nbsp;Affluent Segment Business Development Senior Specialist responsible for shaping and driving the Affluent Retail Banking proposition by translating customer insights, market trends, and commercial opportunities into differentiated value propositions, service models, and customer experiences for affluent segments. &nbsp;What you will be doing&nbsp;&nbsp;<ul><li>Lead the development and enhancement of differentiated value propositions for affluent customer segments based on customer needs, behaviors, market trends, profitability analysis, and competitive insights</li><li>Participate in the preparation and execution of the Business Plan for the Affluent Retail Banking Business Area, ensuring that segment-specific value propositions are clearly defined, commercially relevant, and effectively embedded into business priorities</li><li>Collaborate with cross-functional teams to design data-driven service models, customer journeys, and customer engagement initiatives tailored to affluent customers</li><li>Identify business development opportunities and actively contribute to the cross-functional design of products, services, and commercial initiatives targeting affluent segments</li><li>Participate in the design and execution of omni-channel promotional and communication campaigns, ensuring consistent and effective articulation of the affluent value proposition across all customer touchpoints</li><li>Monitor campaign effectiveness, customer engagement, and commercial performance, proposing optimization actions and continuous improvements</li><li>Act as a key liaison with the Branch Network to align business priorities, support affluent customer acquisition initiatives, and strengthen proposition execution across channels</li><li>Collaborate closely with the Customer Experience Business Area to analyze customer feedback, satisfaction surveys, and behavioral insights, translating findings into actionable improvements to the customer value proposition</li><li>Contribute to the Bank’s strategic planning and digital transformation initiatives with a focus on evolving the affluent customer experience, enhancing proposition relevance, and driving sustainable revenue growth</li><li>Identify and monitor areas of potential business or regulatory risk and contribute to the design of actions ensuring compliance with internal policies and regulatory requirements</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in Finance, Economics, Business Administration, or relevant field of study</li><li>Master’s degree in Finance, Economics, Business Administration or relevant</li><li>At least seven (7) years of experience in Banking, Wealth Management or Consulting</li><li>Strong understanding of affluent customer behaviors, expectations, and wealth-related service models</li><li>Strategic Thinking and Critical Thinking mindset&nbsp;</li></ul>&nbsp;

Affluent Segment Business Development Senior Specialist

As an Individual Segment Business Development Senior Specialist responsible for monitoring business development activities for Individual Banking products and services, and creating value propositions for one or more customer sub-segments ensuring that customer needs are met.&nbsp;What you will be doing&nbsp;&nbsp;<ul><li>Participate in the preparation of the Business Plan for the Individual Banking Business Area, monitors the implementation, and assists in the revision, where needed</li><li>Collaborate with the relevant Business Areas to create value propositions for sub-segments of customers, develops service models based on data analysis, customer behaviors, and needs, and monitors their implementation</li><li>Identify business opportunities and participates in the cross-functional process of products and service design</li><li>Participate in the design and implementation of promotional and communication campaigns across all channels, in collaboration with the competent Business Areas, monitors their effectiveness, and proposes improvements</li><li>Share the business priorities for Individual Banking customers with the Branch Network and supports sales and customers’ acquisition campaigns</li><li>Collaborate with the Branch Network to evaluate the size of clientele per Branch in order to assign portfolios to Branch Officers</li><li>Participate in the design of surveys to measure customer satisfaction or to draw information about their needs, analyzes the findings, and recommends improvements</li><li>Participate in the formulation of pricing policy and recommends pricing according to the category of customers</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Individual Segment Business Development Senior Specialist

Will be reporting to the Accounts Receivables Supervisor.Duties and Responsibilities to include:This position’s main focus is supporting all Accounts Receivables tasks and other daily administration tasks as required, such as:<ul><li>Collecting, creating and sending invoices to customers, based on hotel procedures</li><li>Reconciliations: Identify and resolve discrepancies in charges or payments through research and communication with other departments</li><li>Customer service: Resolving customer queries regarding their billing and account statements and invoices</li></ul>The role is designed to support the various functions of the Accounts Receivables department and is an entry level role.The successful candidate should possess the following knowledge, skills and attributes<ul><li>University Degree in a Accounting (a Master’s degree will be considered an asset)</li><li>A good working knowledge of Opera</li><li>Excellent command of Microsoft Tools – Word, and Excel (for reconciliation tasks)</li><li>At least 1-2 years of working experience in billing, collection, and/ or monitoring customer balance processes</li><li>Excellent command of the Greek, and English language (certified at Proficiency level), additional languages are an asset</li><li>Strong analytical, problem solving, time-management and project management skills</li><li>Organizing skills and coordination ability with good attention to detail</li><li>Interpersonal communication skills, and commitment to fostering a positive working environment, and relationship with other hotel teams</li><li>Integrity, as this is a role that handles both Guest and Associate personal data</li></ul>

Accounts Receivables Clerk 26053184

As a Trade Receivables Administration Associate, you will support activities related to trade receivables by assisting in the administration, reconciliation, and recording of assigned receivables, as well as the handling of debtor payments. Your role is key to ensuring accuracy, compliance, and the smooth day-to-day operation of the Company’s factoring activities.&nbsp;What you will be doing&nbsp;<ul><li>Assist in the receiving, reconciling, and recording of trade receivables, including invoices, credit notes, and other assigned receivables subject to the factoring agreement.</li><li>Support the reassignment and adjustment of trade receivables, ensuring compliance with contractual and financial guidelines.</li><li>Process and reconcile debtor securities used for trade claim payments, ensuring alignment with payment terms.</li><li>Handle the receipt, validation, recording, and distribution of payments from debtors, ensuring proper documentation and timely allocation.</li><li>Update and maintain demographic data and terms of engagement for new customers, debtors, and other partners.</li><li>Review customer accounts for overdue balances and outstanding receivables and contribute to the implementation of strategies to address delinquencies.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Economics, or Business Administration, providing a solid academic foundation for the role.</li><li>Up to three (3) years of professional experience in factoring, with exposure to trade receivables administration.</li><li>Good knowledge of factoring services, supporting the accurate handling of assigned receivables.</li><li>Experience in accounting and reconciliation, ensuring accuracy of balances and financial records.</li><li>Strong communication and collaboration skills, enabling effective interaction with internal teams and stakeholders.</li><li>A results-oriented and detail-focused approach, supported by effective time management.</li></ul>&nbsp;What we offerIt’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;• A friendly and collaborative working environment that supports taking initiative and action.• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.• The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.• Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.• A competitive salary and benefits.

Trade Receivables Administration Associate

The key responsibilities of the Senior Accountant will include:<ul><li>Ensuring accounting and Tax services to corporate clients</li><li>Delivering excellent client service</li><li>Anticipating change and encourage others to perform confidently in ambiguity</li><li>Working in teams of qualified and highly motivated professionals</li><li>Maintain highest standards of business ethics</li></ul>For whom we’re looking for:<ul><li>A 4 year experienced in Accounting professional/Real Estate or similar position</li><li>Someone who holds a Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field</li><li>Someone who holds at least B’ class accountant license</li><li>Someone who has IFRS knowledge will be considered as an asset</li><li>Someone who is able to work in a team and to tight deadlines and flexible in approach</li><li>Someone who is able to communicate fluently in English and an experienced user of MS Office</li></ul>To be successful as a Senior Accountant in Grant Thornton Greece you need the following:<ul><li>Effective communication and rapport building skills</li><li>A good coaching and mentoring skills for younger team members</li><li>Ability to develop and deliver high quality services and solutions</li><li>A customer centric approach to finance and business operations</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li><li>Ability to gather and correlate correct date</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>Ready to Go Beyond?If you're imagining a career that’s anything but ordinary, then&nbsp;Grant Thornton Greece&nbsp;is the place for you! We don’t just do business as usual—we go beyond. Ready to take that leap?Simply upload your&nbsp;up-to-date CV, hit "apply", and we’ll handle the rest! ✨We are Grant Thornton. We go beyond business as usual, so you can too.#WelcomeToMore #GoBeyondWithUs

Customer Service Representatives Jobs in Athens | Finance

Finance Jobs in Athens

Customer Service Officer - Branch Network

Affluent Segment Business Development Senior Specialist

Individual Segment Business Development Senior Specialist

Accounts Receivables Clerk 26053184

Trade Receivables Administration Associate

Senior Accountant

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