Πώς να Προετοιμαστείς για Συνέντευξη

Τάσεις Μισθών 2025

Τοπ Εταιρείες για Εργασία

Δικαιώματα Εργαζομένων

Εξειδικεύσεις και Καριέρα

Room Service order takers represents the first point of contact to in room dining for all guests and are responsible to coordinate all service requirements addressed to room service department, Primarily responsible for guest orders via phone in order to provide guests with a memorable in-room dining experience, Inputs the orders through Micros, coordinates guest amenities, and organizes guest trays pick-ups on completion of meals in a timely manner Key Duties and Responsibilities<ul><li>Has excellent telephone skills; always adheres to the standard of telephone etiquette and&nbsp; uses the guests name whenever possible.</li><li>Ensures the phones are always covered by a trained staff member during breaks and meal periods</li><li>Ensure that the workplace and surrounding area are kept clean and organized.</li><li>Directly involved in the order taking and order placing process while dealing with guest requests and&nbsp; orders, courteously, efficiently and promptly</li><li>Input Guest orders in Micros and issue guest check for each order</li><li>Double checks each order to insure it is correct and complete</li><li>Ensure all special guest requests are very well explained to the kitchen via Micros.</li><li>In case of guests with dietary restrictions inform the Chef and all person concerned accordingly</li><li>Monitor guest orders and ensure that all guest orders are delivered within the quoted time.</li><li>Coordinate with housekeeping for pick-up of guest trays after completion of guest meals &amp;&nbsp; maintain the pick-up log and follow up with service staff for tray pick-ups.</li><li>Coordinate guest amenities with kitchen team and follow up with front desk and</li><li>Housekeeping of any room changes, cancelations, do not disturb rooms.</li><li>Be thoroughly familiar with all F&amp;B outlet menus, ingredients and method of preparation&nbsp; for each dish, wine list, as well as hours of operation for all the outlets</li><li>Be knowledgeable of all services, facilities and products offered by the hotel.</li><li>Accurately take F&amp;B orders by means of Phone, ensure that guest name, room number,&nbsp; time of order and delivery timings are clearly registered.</li><li>Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service always</li><li>Display excellent conversation skills and always selling techniques</li><li>Communicate with the kitchen regarding menu questions, the length of wait and product availability</li><li>If the order has not been sent by the expected time, a call must be placed to the guest to apologies and&nbsp; re-evaluate the delivery time.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned by supervisor/Manager</li><li>Flexible to work in other areas when required by the immediate supervisor/IRD Manager</li><li>Is familiar with various forms and communication essential to IRD operations (amenity forms,&nbsp; cakes, flowers etc.), informing all departments involved</li><li>Assist the IRD staff during peak times and help in coordinating and setting up MEP.</li><li>Takes the initiative to complete various tasks and assists colleagues during slow periods (polish silverware, glasses, folding napkins. etc.)</li><li>Maintain guest history (allergies, preferences etc)</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>High school diploma or equivalent preferred.</li><li>Minimum 2 years of relevant experience</li><li>Excellent knowledge of English</li><li>Excellent oral communication skills required.</li><li>Positive interpersonal skills required.</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

In Residence Dining, Order Taker | One&Only Aesthesis, Athens (18959)

Runner is responsible for providing professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience.&nbsp;Key Duties and Responsibilities<ul><li>They consistently offer professional, friendly and engaging services.</li><li>Organize table settings and maintain tables dirt-free and tidy</li><li>Always maintain pleasant interaction with guests</li><li>To report for duty punctually, in full uniform according to appearance and grooming standards</li><li>Follow directions from the Waiter/Waitress to ensure exceptional guest service</li><li>Constructively cooperate with other serving specialists and the kitchen department to reassure quality of services</li><li>Preserve the workstation organized and stocked to better accommodate the needs of the Waiter/Waitress and of our guests</li><li>Always follow strict hygiene procedures along with the Food &amp; Beverage regulations</li><li>To be responsible for handling all equipment and supplies.</li><li>Perform any side-work as requested</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Minimum 1 year experience in a restaurant or catering institution with recognized high standards.</li><li>Good communication skills</li><li>Good knowledge of English</li><li>Experience with Micros is a plus</li><li>Experience in a luxury resort would be an advantage but not a requirement.</li></ul>

Runner | Ora By Ettore Botrini | One&Only Aesthesis, Athens (15029)

Runner is responsible for providing professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience.Key Duties and Responsibilities<ul><li>They consistently offer professional, friendly and engaging services.</li><li>Organize table settings and maintain tables dirt-free and tidy</li><li>Always maintain pleasant interaction with guests</li><li>To report for duty punctually, in full uniform according to appearance and grooming standards</li><li>Follow directions from the Waiter/Waitress to ensure exceptional guest service</li><li>Constructively cooperate with other serving specialists and the kitchen department to reassure quality of services</li><li>Preserve the workstation organized and stocked to better accommodate the needs of the Waiter/Waitress and of our guests</li><li>Always follow strict hygiene procedures along with the Food &amp; Beverage regulations</li><li>To be responsible for handling all equipment and supplies.</li><li>Perform any side-work as requested</li></ul> Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Minimum 1 year experience in a restaurant or catering institution with recognized high standards.</li><li>Good communication skills</li><li>Good knowledge of English</li><li>Experience with Micros is a plus</li><li>Experience in a luxury resort would be an advantage but not a requirement.</li></ul>&nbsp; What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Runner | Manko | One&Only Aesthesis, Athens (18891)

Runner is responsible for providing professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience. Key Duties and Responsibilities<ul><li>They consistently offer professional, friendly and engaging services.</li><li>Organize table settings and maintain tables dirt-free and tidy</li><li>Always maintain pleasant interaction with guests</li><li>To report for duty punctually, in full uniform according to appearance and grooming standards</li><li>Follow directions from the Waiter/Waitress to ensure exceptional guest service</li><li>Constructively cooperate with other serving specialists and the kitchen department to reassure quality of services</li><li>Preserve the workstation organized and stocked to better accommodate the needs of the Waiter/Waitress and of our guests</li><li>Always follow strict hygiene procedures along with the Food &amp; Beverage regulations&nbsp;</li><li>To be responsible for handling all equipment and supplies.</li><li>Perform any side-work as requested</li></ul> Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Minimum 1 year experience in a restaurant or catering institution with recognized high standards.</li><li>Good communication skills&nbsp;</li><li>Good knowledge of English</li><li>Experience with Micros is a plus</li><li>Experience in a luxury resort would be an advantage but not a requirement.</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

Restaurant Runner | Sumosan | One&Only Aesthesis, Athens (18976)

The bartender is responsible for providing professional and customer focused service to our guests, ensuring a memorable experience for guests. He will work closely with the Culinary and Service teams to ensure One&amp;Only service standards exceed the experience of the guest. Will work with the FB Leadership team to establish trainings and implementing plans that will help the team exceed the departmental goals. Key Duties and Responsibilities<ul><li>Maintain complete knowledge of service requirements for assigned function</li><li>Knowing all Liquor brands, beers and non-alcoholic beverages ordered.</li><li>Characteristics/description of wines/champagnes ordered.</li><li>Designated glassware, ingredients, preparation method and garnishes required</li><li>Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.</li><li>Transport supplies from storeroom to bar set-up area.</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level daily.</li><li>To be proficient in the History of the Specialty Outlets and act as an ambassador to it</li><li>Well knowledge of the Outlet’s menus and promotional activities.</li><li>To ensure the smooth preparation of the bar side-stations, mise-en-place and bar set-ups as per outlets and One&amp;Only standards.</li><li>To ensure that all Food Safety standards – HCCP / DIVERSEY &nbsp; are followed to the fullest.</li><li>To assist with any other duties that are required by the Food and Beverage management or another member of the Hotel management team.</li><li>Perform any side-work as requested</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>&nbsp;At least 2 years’ experience at a similar level</li><li>Excellent knowledge of English</li><li>Excellent Communication skills</li><li>Workplace training from within a high standard hotel environment.</li><li>An understanding of the preparation, delivery and services associated with the highest standards found in an international hospitality environment.</li><li>Experience with Micros is a plus</li><li>Experience in a luxury resort would be an advantage but not a requirement. Experience in &nbsp;luxury resort would be an advantage but not a requirement.</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Bartender | One&Only Aesthesis, Athens (18951)

As a Beach Waiter, you will be responsible for delivering exceptional service to guests in our luxurious beach areas, ensuring a seamless and relaxing experience. You will take food and beverage orders, serve refreshments with efficiency and warmth, and anticipate guest needs while maintaining One&amp;Only’s world-class hospitality standards.Key Duties and Responsibilities<ul><li>Provide attentive, friendly, and professional service to guests at the beach area.</li><li>Take and serve food and beverage orders, ensuring timely and accurate delivery.</li><li>Maintain a high standard of cleanliness and organization in the service areas.</li><li>Anticipate guest needs and proactively offer refreshments, towels, or amenities.</li><li>Ensure all service meets the highest luxury standards, creating an atmosphere of relaxation and exclusivity.</li><li>Work closely with the kitchen and bar teams to ensure smooth service.</li><li>Handle guest requests, special dietary needs, and any concerns with grace and efficiency.</li><li>Uphold health, safety, and hygiene regulations at all times.</li><li>Contribute to a positive and dynamic team environment, supporting colleagues when needed.</li></ul>Skills, Qualifications &amp; Requirements<ul><li>Minimum 1–2 years of experience as a Waiter in a luxury resort, beach club, or high-end hospitality setting.</li><li>Strong knowledge of cocktails, beverages, and Mediterranean cuisine.</li><li>Excellent communication and interpersonal skills with a warm, guest-focused approach.</li><li>Ability to multi-task in a fast-paced outdoor environment while maintaining impeccable service standards.</li><li>Well-groomed, polished, and professional appearance.</li><li>Fluent in English; additional languages (Greek, French, or Italian) are a plus.</li><li>A passion for exceptional hospitality, teamwork, and continuous learning.</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Beach Waiter | Manko | One&Only Aesthesis, Athens (18886)

Ο Εκπρόσωπος Εξυπηρέτησης Πελατών διαχειρίζεται αιτήματα πελατών, επιλύει προβλήματα και προσφέρει άριστη υποστήριξη για την ικανοποίησή τους. Επικοινωνεί αποτελεσματικά μέσω τηλεφώνου, email ή chat, κυρίως σε περιβάλλοντα κέντρων εξυπηρέτησης. Ο ρόλος αυτός είναι καθοριστικός για τη διατήρηση ισχυρών σχέσεων με τους πελάτες και παρέχει ευκαιρίες εξέλιξης στον δυναμικό τομέα της εξυπηρέτησης.

A Customer Service Representative handles client inquiries, resolves issues, and provides exceptional support to ensure customer satisfaction. They communicate effectively via phone, email, or chat, often within call center environments. This role is vital for maintaining strong customer relationships and offers growth opportunities in the dynamic customer service sector.

One&Only Resorts

Δεν απαιτείται συγκεκριμένο ακαδημαϊκό πεδίο; ανοικτό σε όλα τα εκπαιδευτικά υπόβαθρα.

No specific academic field required; open to all educational backgrounds.

Εμπειρία εργασίας σε πολυτελή θέρετρα, παρέχοντας υπηρεσίες φιλοξενίας υψηλής ποιότητας.

Experience working in luxury resort settings, providing high-quality hospitality services.

Εμπειρία με τα συστήματα σημείων πώλησης Micros που χρησιμοποιούνται στη βιομηχανία φιλοξενίας για την επεξεργασία συναλλαγών.

Experience with Micros point of sale (POS) systems used in the hospitality industry for transaction processing.

Ικανότητα αποτελεσματικής επικοινωνίας στην ελληνική γλώσσα, συμπεριλαμβανομένης της ανάγνωσης, της γραφής και της ομιλίας.

Ability to communicate effectively in the Greek language, including reading, writing, and speaking.

Ικανότητα ανάγνωσης, γραφής και ομιλίας της ιταλικής γλώσσας για επικοινωνία και κατανόηση.

Ability to read, write, and speak Italian for communication and understanding.

Ικανότητα επικοινωνίας στη γαλλική γλώσσα, που περιλαμβάνει ανάγνωση, γραφή και ομιλία.

Ability to communicate in the French language, including reading, writing, and speaking.

Ικανότητα να βοηθάτε και να υποστηρίζετε αποτελεσματικά τους πελάτες για να διασφαλίσετε την ικανοποίηση και την επίλυση προβλημάτων.

Ability to assist and support customers effectively to ensure satisfaction and resolve issues.

Ικανότητα ανάγνωσης, γραφής, ομιλίας και κατανόησης της αγγλικής γλώσσας με αποτελεσματικότητα.

Ability to read, write, speak, and understand the English language effectively.

Ικανότητα να μεταδίδεις αποτελεσματικά πληροφορίες και ιδέες σε άλλους.

Ability to effectively convey information and ideas to others.

Ικανότητα χειρισμού και διαχείρισης επαγγελματικού εξοπλισμού με ασφάλεια και αποτελεσματικότητα.

Ability to operate and manage professional equipment safely and efficiently.

Ικανότητα εκτέλεσης επιπλέον βοηθητικών εργασιών κατόπιν αιτήματος πέραν των κύριων καθηκόντων εργασίας.

Ability to perform additional supporting tasks as requested beyond primary job duties.

Ικανότητα συνεργασίας με άλλους για την επίτευξη κοινών στόχων.

Ability to collaborate effectively with others to achieve common goals.

Ικανότητα αποτελεσματικής επικοινωνίας και αλληλεπίδρασης με άλλους σε επαγγελματικό περιβάλλον.

Ability to effectively communicate and interact with others in a professional environment.

Εμπειρία με τα συστήματα Micros Point of Sale για τη διαχείριση πωλήσεων σε χώρο εστίασης και λιανικής.

Experience with Micros Point of Sale systems used for managing sales transactions in hospitality and retail.

Προετοιμασία και οργάνωση υλικών και εξοπλισμού πριν το μαγείρεμα.

Preparation and organization of ingredients and equipment before cooking.

Ικανότητα να συνεργάζεται αποτελεσματικά με άλλους για την επίτευξη κοινών στόχων.

Ενεργή συμμετοχή και δέσμευση σε εργασίες και στόχους του οργανισμού.

Active involvement and commitment to tasks and organizational goals.

Ικανότητα να φτάνετε ή να ολοκληρώνετε εργασίες εγκαίρως με συνέπεια.

Ability to consistently arrive or complete tasks on time.

Ικανότητα θετικής και αποτελεσματικής αλληλεπίδρασης με άλλους με φιλική και προσιτή συμπεριφορά.

Ability to interact positively and effectively with others in a friendly and approachable manner.

Εμφάνιση και συμπεριφορά που ανταποκρίνονται στα πρότυπα του χώρου εργασίας.

Exhibiting appropriate appearance and behavior that meets workplace standards.

Ικανότητα να μεταδίδεται πληροφορία με σαφήνεια και αποτελεσματικότητα προφορικά και γραπτά.

Ability to convey information clearly and effectively in verbal and written form.

Ικανότητα να δημιουργεί ζεστή και φιλική ατμόσφαιρα στις αλληλεπιδράσεις με άλλους.

Ability to create a warm and approachable atmosphere in interactions with others.

Δέσμευση στη διαρκή απόκτηση νέων γνώσεων και δεξιοτήτων για προσωπική βελτίωση.

Commitment to constantly acquiring new knowledge and skills to improve oneself.

Ικανότητα να αντιπροσωπεύει και να προωθεί θετικά τον οργανισμό σε εξωτερικούς φορείς.

Ability to represent and promote the organization positively to external parties.

Ικανότητα να κατανοεί και να ικανοποιεί τις ανάγκες των πελατών για εξασφάλιση ικανοποίησης και θετικής εμπειρίας.

Ability to understand and meet customer needs to ensure satisfaction and positive experience.

Customer Service Representative Jobs in Γλυφάδα | Catering / Food Service

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