Customer Service Representative Jobs in Athens | Customer Service / Call Center

70+ open positions from 9 companies

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About Customer Service Representative Jobs

A Customer Service Representative handles client inquiries, resolves issues, and provides exceptional support to ensure customer satisfaction. They communicate effectively via phone, email, or chat, often within call center environments. This role is vital for maintaining strong customer relationships and offers growth opportunities in the dynamic customer service sector.

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Required Skills

Essential skills needed for Customer Service Representative positions

Communication
Very Common
English
Very Common
Problem Solving
Common
Multitasking
Common
Teamwork
Common
Customer Support
Common

Communication

Very Common

Ability to effectively convey information and ideas to others.

English

Very Common

Ability to read, write, speak, and understand the English language effectively.

Problem Solving

Common

Ability to analyze issues and develop effective solutions.

Multitasking

Common

The ability to manage and perform multiple tasks simultaneously effectively.

Teamwork

Common

Ability to collaborate effectively with others to achieve common goals.

Customer Support

Common

Providing assistance and resolving customer issues, including advanced support levels.

Additional Skills & Traits

Nice-to-have skills and soft skills that can help you stand out

Bachelor's Degree
Customer Experience
Foreign Languages
CRM
Postgraduate Studies
Siebel CRM
Bachelor's Degree

An undergraduate academic degree awarded for the completion of tertiary education in a related field.

Customer Experience

Understanding and improving the interactions and satisfaction level of customers with a company or product.

Ownership

Ability to take responsibility and accountability for tasks and outcomes.

Motivation

The internal drive to achieve goals and maintain enthusiasm at work.

Educational Background

Recommended education and qualifications for Customer Service Representative positions

Any Field
Telecommunications Engineering
Computer Networks
Computer Science
Secondary Education
Social Sciences

Any Field

No specific academic field required; open to all educational backgrounds.

Telecommunications Engineering

Study of communication systems, signal processing, and data transmission technologies.

Computer Networks

Study of computer network design, protocols, and communication systems.

Computer Science

Study of computational systems, programming, algorithms, and software development.

Customer Service Representative Jobs - Athens

Latest opportunities from top employers

Concentrix Greece

Concentrix Greece

Bulgarian speaking Customer Service Representative

Athens

Permanent
On Site
Concentrix Greece

Concentrix Greece

Polish speaking Customer Service Representative

Athens

Permanent
On Site
Cosmote e-Value

Cosmote e-Value

German Customer Service Representative Athens / Hybrid

Athens

Permanent
Hybrid
Concentrix Greece

Concentrix Greece

Italian speaking Customer Service Representative

Athens

Permanent
On Site
Concentrix Greece

Concentrix Greece

Spanish speaking Customer Service Representative

Athens

Permanent
On Site
Concentrix Greece

Concentrix Greece

Dutch speaking Customer Service Representative

Athens

Permanent
On Site
Seniority Distribution
Entry90%
Experienced11%
Experience Required
Average: 1 yrs

0-2 years

100%

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