Customer Service Representative Jobs in Thessaloniki | Customer Service / Call Center

6 open positions from 2 companies

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About Customer Service Representative Jobs

A Customer Service Representative handles client inquiries, resolves issues, and provides exceptional support to ensure customer satisfaction. They communicate effectively via phone, email, or chat, often within call center environments. This role is vital for maintaining strong customer relationships and offers growth opportunities in the dynamic customer service sector.

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Required Skills

Essential skills needed for Customer Service Representative positions

Customer Service
Very Common
Communication
Very Common
English
Very Common
Sales
Common
Computer Literacy
Common
ICT Solutions
Common

Customer Service

Very Common

Ability to assist and support customers effectively to ensure satisfaction and resolve issues.

Communication

Very Common

Ability to effectively convey information and ideas to others.

English

Very Common

Ability to read, write, speak, and understand the English language effectively.

Sales

Common

Ability to sell products or services and manage customer relationships.

Computer Literacy

Common

Ability to use computers and basic software applications effectively.

ICT Solutions

Common

Expertise in providing Information and Communication Technology solutions to meet business needs.

Additional Skills & Traits

Nice-to-have skills and soft skills that can help you stand out

Working Under Pressure
Teamwork
Work Ethic
Motivation
Presentation Skills
Working Under Pressure

Ability to perform effectively in high-pressure situations and tight deadlines.

Teamwork

Ability to collaborate effectively with others to achieve common goals.

Work Ethic

Demonstrating dedication and a positive attitude towards completing tasks and responsibilities.

Motivation

The internal drive to achieve goals and maintain enthusiasm at work.

Educational Background

Recommended education and qualifications for Customer Service Representative positions

Computer Science
Telecommunications Engineering
General Education
Telecommunications and Computer Science

Computer Science

Study of computational systems, programming, algorithms, and software development.

Telecommunications Engineering

Study of communication systems, signal processing, and data transmission technologies.

General Education

Broad foundational study covering multiple basic academic disciplines.

Telecommunications and Computer Science

Study of communication technologies, networks, and computer systems focused on data transmission and information processing.

Customer Service Representative Jobs - Thessaloniki

Latest opportunities from top employers

Cosmote e-Value

Cosmote e-Value

Σύμβουλος Εξυπηρέτησης Εταιρικών και Επιχειρησιακών Πελατών - Θεσσαλονίκη

Thessaloniki

Permanent
On Site
Affidea

Affidea

Call Center Agent

Thessaloniki

Permanent
On Site
Cosmote e-Value

Cosmote e-Value

Σύμβουλος Τηλεφωνικών Πωλήσεων Θεσσαλονίκη / Hybrid

Thessaloniki

Permanent
Hybrid
Seniority Distribution
Entry100%
Experience Required

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