Customer Service Representative Jobs in Maroussi | Secretarial Support
2 open positions from 1 companies
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A Customer Service Representative handles client inquiries, resolves issues, and provides exceptional support to ensure customer satisfaction. They communicate effectively via phone, email, or chat, often within call center environments. This role is vital for maintaining strong customer relationships and offers growth opportunities in the dynamic customer service sector.
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Required Skills
Essential skills needed for Customer Service Representative positions
Ability to read, write, speak, and understand the English language effectively.
Ability to efficiently plan, coordinate, and manage tasks and resources to achieve goals.
Ability to assist and support customers effectively to ensure satisfaction and resolve issues.
Ability to effectively convey information and ideas to others.
Ability to analyze issues and develop effective solutions.
Ability to effectively communicate and interact with others in a professional environment.
Proficiency in Microsoft Excel spreadsheet software for data analysis and reporting.
Knowledge and application of regulations to maintain workplace health and safety standards.
Ability to work in scheduled shifts, including nights, weekends, or rotating hours.
Ability to greet visitors, handle inquiries, and manage front desk operations efficiently.
Additional Skills & Traits
Nice-to-have skills and soft skills that can help you stand out
Ability to communicate fluently in multiple languages.
Ability to perform effectively in high-pressure situations and tight deadlines.
Ability to collaborate effectively with others to achieve common goals.
Ability to prioritize customer needs and deliver excellent service to enhance customer satisfaction.
Customer Service Representative Jobs - Maroussi
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Educational Background
Recommended education and qualifications for Customer Service Representative positions
A broad interdisciplinary program covering various academic disciplines without specializing in a single field.