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Τάσεις Μισθών 2025

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Δικαιώματα Εργαζομένων

Εξειδικεύσεις και Καριέρα

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a complex problem solving and fast-thinking Enterprise Solutions Supervisor to be part of our successful Enterprise Solutions Team.&nbsp;You have a challenging mission to:lead the team responsible for driving NOVA’s information and communication technology growth agenda, shaping our commercial strategy, and delivering high-impact digital transformation solutions for national and multinational organizations.&nbsp;What you’ll do:<ul><li>Lead the Enterprise Solutions sales function, owning the commercial strategy across ICT, Cloud, IoT, Cybersecurity, Fleet Management and Network Infrastructure portfolios</li><li>Manage, coach and develop a team of Account Managers and ICT experts, ensuring high performance, goal alignment and continuous capability building</li><li>Oversee the full lifecycle of enterprise opportunities from pipeline creation and value proposition development to negotiation, closing and delivery governance</li><li>Engage with senior-level stakeholders (clients, partners, vendors) to design and position integrated ICT solutions that address business needs and accelerate digital transformation</li><li>Drive pricing strategy, profitability management and accurate forecasting in alignment with the company’s financial objectives</li><li>Strengthen NOVA’s partner ecosystem by working closely with technology vendors and system integrators to co-create competitive solutions</li><li>Ensure successful delivery of complex projects by collaborating with Delivery, Procurement, Legal and Finance functions</li><li>Stay ahead of market and technology trends and translate them into commercial opportunities and strategic direction for the team</li></ul>It would be great if you have:&nbsp;<ul><li>University degree in Engineering, Computer Science, Telecommunications, or related field. A Master’s degree is a strong plus</li><li>8–12 years of experience in ICT or Telco Sales, Business Development or Solution Consulting, with proven leadership responsibility</li><li>Solid understanding of technologies such as Networks, Cloud, Cybersecurity, IoT, Data Analytics or Fleet Management, combined with the ability to translate complexity into business value</li><li>Demonstrated success in leading teams, shaping commercial strategy and delivering revenue growth</li><li>Strong negotiation, communication and stakeholder-management skills at senior executive level</li><li>Strategic thinking with a hands-on mindset, capable of balancing vision with execution</li><li>Fluency in English both written and spoken and willingness to travel within Greece</li></ul>What you will get:<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Enterprise Solutions Supervisor

We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking "B2B Deployment Engineer" to be part of our successful “B2B Deployment” team.You have a challenging mission for:The B2B Deployment Engineer will be responsible for the design, implementation, and activation of enterprise telecom solutions (SD-WAN, SD-Branch, Managed Services) across Nova’s network and customer premises. The role combines technical analysis, network design, and collaboration with multiple vendors to deliver large-scale B2B projects. What will you do:<ul><li>Collection of Customer appropriate technical information to proceed on low level design and analysis of complex local area Customers networks to migrate them on Managed Telecom Services or new Generation services (ex. Secure Sdwan, Sdbranch etc.)&nbsp;</li><li>End to End Technical Provisioning of Telecom Managed Services on Nova infrastructure (Core IP, Access IP) &amp; at Customer premises (CPEs, appliances)&nbsp;</li><li>Participation to the prepare of B2B Large scale customers RFP</li><li>Technical Development of B2B Services Tailor Made Solutions&nbsp;</li><li>Technical Development &amp; Lab Adjustment of B2B new NTs &amp; CPEs&nbsp;</li></ul>It would be great if you have:<ul><li>BSc or MSc in Computer Science, Information Security or related degree&nbsp;</li><li>At least 3 years of experience in Telco</li><li>Experienced in deployment, operation, design of complex networks &amp; security solutions (dynamic routing, tunnelling etc)&nbsp;</li><li>Experience in deployment &amp; design of Telecom services based on multi-vendor equipment’s (Cisco, Fortinet, Mikrotik)&nbsp;</li><li>Deep knowledge of cutting-edge Technology SD-WAN &amp; SD-Branch&nbsp;</li><li>Basic knowledge of perimeter Security &amp; Next Generation Firewalls&nbsp;</li><li>Certifications are desirable (Fortinet NSE4-7, Cisco CCNP/CCSP/ CCNA/&nbsp;NSE4/NSE5)&nbsp;</li><li>Basic knowledge of IP Telephony &amp; SIP Protocol&nbsp;</li></ul>What you will get:<ul><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

B2B Deployment Engineer

Neurosoft is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009  while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.&nbsp;We’re seeking a skilled &nbsp;Field Services&nbsp;Technician&nbsp;to join our team.&nbsp;📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: On Site&nbsp;🕗Working Hours: Shifts between 08:00 – 22:00&nbsp;&nbsp;Main Responsibilities&nbsp;<ul><li>Performs troubleshooting, maintenance and repair as well as preventative maintenance and field modifications on customer equipment as per manufacturer/client instructions, in a timely and efficient manner so as to achieve agreed SLAs with customer&nbsp;</li></ul><ul><li>Installs, modifies, uninstalls when required, tests and repairs equipment and/or software on customer premises as per manufacturer/client instructions&nbsp;</li></ul><ul><li>Performs staging, test, cleaning, repairs on equipment according to manufacturer instructions in Company premises&nbsp;</li></ul><ul><li>Maintains customer service logs and internal service records in the required format and in a timely manner; updates knowledge database by recording resolution procedures in new incidents&nbsp;</li></ul><ul><li>Reports issues in real-time and collaborates with Customer Service Centre and Client Helpdesk to help resolve issues timely&nbsp;</li></ul><ul><li>Collaborates with Warehouse team in order to manage repair parts and equipment under responsibility&nbsp;</li></ul><ul><li>Adheres to current regulatory requirements where applicable &nbsp;</li></ul>&nbsp;What we are looking for:&nbsp;<ul><li>Bachelor, IEK Diploma, in Informatics, Network or other any other relevant field&nbsp;</li></ul><ul><li>Hands-on experience with PC or Payment Machines’ maintenance is desirable. Experience in Satellite Equipment, Content Management and structured cabling will be appreciated.&nbsp;</li></ul><ul><li>Strong troubleshooting skills&nbsp;</li></ul><ul><li>Fluency in Greek and English oral and written&nbsp;</li></ul><ul><li>Good knowledge of MS Office&nbsp;</li></ul><ul><li>Availability to work in shifts&nbsp;</li></ul><ul><li>Driving License (type B)&nbsp;</li></ul><ul><li>Completed military obligations (for male candidates)&nbsp;</li></ul>&nbsp;Soft Skills:&nbsp;<ul><li>Good communication and organizational skills&nbsp;</li></ul><ul><li>Accuracy and attention to detail&nbsp;</li></ul><ul><li>Ability to work effectively under pressure and within time constraints&nbsp;</li></ul><ul><li>Ability to work efficiently both within a team as well as independently&nbsp;</li></ul>&nbsp;What you will gain:&nbsp;<ul><li>🏋️‍️Friendly and dynamic working environment&nbsp;</li></ul><ul><li>🏫&nbsp;Formal training and Professional Qualifications fully funded&nbsp;</li></ul><ul><li>✔️&nbsp;Competitive compensation package&nbsp;</li></ul><ul><li>⚕️&nbsp;Private Health Insurance&nbsp;</li></ul><ul><li>⚖️Work-Life Balance initiatives&nbsp;</li></ul><ul><li>🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)&nbsp;</li></ul><ul><li>👥&nbsp;A Buddy who will support you with your onboarding&nbsp;</li></ul>

Field Technician

As a Senior Network Project Manager, you will be responsible for leading network programs or projects of increased complexity and business importance for Vodafone.More specifically, you will:&nbsp; • &nbsp; &nbsp;Manage the full lifecycle of &nbsp;complex Network programs and projects: feasibility study, development, testing, acceptance and implementation of network platforms, in all Network technology areas (Mobile&amp;Fixed Access, Voice&amp;Data Core, Services, Transmission &amp; Transport, Digital &amp; OSS). • &nbsp; &nbsp;Interface and collaborate with Network Strategy &amp; Engineering &nbsp;Market Delivery Manager, vertical Managers and Network domain experts allocated for aforementioned &nbsp;Projects, as well as &nbsp;Business stakeholders – Report on CxO level when required. • &nbsp; &nbsp;Apply Feasibility Assessment &amp; Delivery Management Network Strategy &amp; Engineering processes • &nbsp; &nbsp;Define the project plan in agreement with all parties involved including the external stakeholders. Defines the detailed project activities and monitors/tracks them permanently. • &nbsp; &nbsp;Build the program/project organizational model and makes sure that resources are available at all times, so that project deliverables are not affected (no business impact).&nbsp; • &nbsp; &nbsp;Responsible for the information flow/ communication within the team and with the main stakeholders, internal and external to Network Strategy &amp; Engineering (stage gate approval, complete technical solution sharing and associated costs).&nbsp; • &nbsp; &nbsp;Perform risk management and change management as part of the program/project activities to make the business requirements of the external customers are met, including costs, timelines and agreed quality KPIs • &nbsp; &nbsp;Permanently track program’s/projects’ evolution and timely reports project status to VF Greece Market Delivery Manager &amp; related stakeholders. • &nbsp; &nbsp;Implement solid program &amp; project management principles and related PM tools across the organization. Support NSE depts., with processes and tools, in managing the projects they run inside their units&nbsp;Who you are• &nbsp; &nbsp;University degree&nbsp; (preferable: computer science, telecommunications or equivalent) • &nbsp; &nbsp;Solid background in managing complex TelCo or ICT Programs &amp; Projects &nbsp; • &nbsp; &nbsp;Good awareness of wider technology aspects in telecommunications and ICT • &nbsp; &nbsp;Project Management certifications (Waterfall, Agile/SAFe) • &nbsp; &nbsp;Financial acumenNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you• &nbsp; &nbsp;Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; &nbsp;Private Health &amp; Medical Insurance &nbsp; • &nbsp; &nbsp;Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; • &nbsp; &nbsp;Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp; • &nbsp; &nbsp;Unlimited access to learning resources and trainings&nbsp; • &nbsp; &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; • &nbsp; &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; • &nbsp; &nbsp;Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp; • &nbsp; &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; • &nbsp; &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp; &nbsp;Special employee offers and discounts&nbsp;

Senior Network Project Manager

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “Senior Product Manager” to be part of our successful Mobile Postpaid Product team.&nbsp;You have a challenging mission for:&nbsp;Leading the strategic thinking and planning around proposition, go to market and launch activities to maximize the revenue and growth opportunity.&nbsp;What will you do:&nbsp;• Keep abreast of competitive environment and international trends and best practices.• Provide strong decision support and robust recommendations based on data-driven insights, and research findings.&nbsp;• Deliver a unique value proposition to customers and achieve competitive advantage.&nbsp;• Own the E2E responsibility for new product development, from product and customer journey’s design, manage project priorities and timeline, collaborate with cross-functional teams for the spot-on delivery of new products / services.&nbsp;• Devise go to market strategy and implement out of the box, and forward-thinking plan.&nbsp;• Institute a strong KPI tracking rhythm with clear and measurable outcomes.&nbsp;• Develop, manage, and secure budget KPIs for responsibility area.&nbsp;• Be a team player with an ability to influence, inspire, and motivate cross-functional partners across the organization.&nbsp;&nbsp;It would be great if you have:&nbsp;• Bachelor’s degree in economics, Marketing or Engineering; Postgraduate studies will be considered a plus.&nbsp;• At least 5 years of experience and proven track record of success in evolving products and growing revenues&nbsp;• Strong business acumen and thorough understanding of product and go to market design in TelCo industry.&nbsp;• Ability to be articulate and land data-driven recommendations with business partners at a senior executive level.&nbsp;• Passion about forward thinking, and out of the box plans&nbsp;• Excellent organizational skills and attention to detail&nbsp;• Ability to work in a fast-paced environment and receptive to adapting landscape and priorities.&nbsp;• Assertive determination to ensure delivery of results.&nbsp;What you will get:&nbsp;<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Senior Product Manager

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking " IP Network &amp; Security Engineer” to be part of our “IP Network &amp; Security Operations team”You have a challenging mission for:&nbsp;Managing network changes and upgrades, troubleshooting and resolving faults, coordinating with vendors, and ensuring seamless service for customers.&nbsp;What will you do:&nbsp;<ul><li>Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.</li><li>Participate in audits, Proof of Concept (PoC) trials, and testing procedures.</li><li>Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.</li><li>Analyze and escalate customer complaints where necessary.</li><li>Develop and maintain documentation for operational and maintenance processes.</li><li>Coordinate with vendors to resolve trouble reports within agreed SLAs.</li><li>Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.</li></ul>It would be great if you have:&nbsp;<ul><li>Bachelor’s degree in computer science, Information Technology, Telecommunications or a related field</li><li>3+ years of experience in a similar role, preferably in the telecommunications sector.</li><li>Relevant certifications (e.g., CCNA, CCNP, JNCIS, or equivalent) are highly valued.</li><li>Experience in Linux, scripting languages, Python and Ansible</li><li>Experience in AAA (Radius), DHCP and relevant well-known software (Kea/ISC DHCP, FreeRadius, Radiator, etc).</li><li>Experience in Fortinet firewalls. Cisco ACI.</li><li>To be able to act as a team player, to work collaboratively, providing technical support.</li></ul>What will you get:•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness programs to keep yourself fit.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mobile voice and data to talk.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounts on Nova Fixed / Mobile / TV for you, friends, family.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexy work from home to balance your life.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private Insurance program to check up on your health.

IP Network & Security Operations Engineer

Ο Διευθυντής Πωλήσεων επιβλέπει την ομάδα εξυπηρέτησης πελατών, διασφαλίζοντας υψηλό επίπεδο ικανοποίησης και αποτελεσματική επίλυση προβλημάτων. Ηγετεί πρωτοβουλίες πωλήσεων, συντονίζει τις εξαγωγικές δραστηριότητες και διαχειρίζεται την απόδοση της ομάδας για την ανάπτυξη της επιχείρησης. Ο ρόλος αυτός είναι κρίσιμος σε κλάδους όπως το λιανικό εμπόριο, οι εξαγωγές και η παροχή υπηρεσιών, προσφέροντας ευκαιρίες δυναμικής ηγεσίας.

A Customer Service Manager oversees the customer service team to ensure excellent client satisfaction and efficient problem resolution. They lead sales initiatives, coordinate export operations, and manage team performance to drive business growth. This role is essential in industries like retail, export, and service delivery, offering dynamic leadership opportunities in competitive markets.

NOVA

Μελέτη των υπολογιστικών συστημάτων, προγραμματισμού, αλγορίθμων και ανάπτυξης λογισμικού.

Study of computational systems, programming, algorithms, and software development.

Μελέτη των συστημάτων επικοινωνίας, επεξεργασίας σημάτων και τεχνολογιών μετάδοσης δεδομένων.

Study of communication systems, signal processing, and data transmission technologies.

Μελέτη της εφαρμογής επιστημονικών αρχών για το σχεδιασμό, την κατασκευή και τη συντήρηση κατασκευών και μηχανών.

Study of applying scientific principles to design, build, and maintain structures and machines.

Ικανότητα να μεταδίδεις αποτελεσματικά πληροφορίες και ιδέες σε άλλους.

Ability to effectively convey information and ideas to others.

Ικανότητα επίτευξης συμφωνιών μέσω συζητήσεων και συμβιβασμών με άλλους.

Ability to reach agreements through discussions and compromise with others.

Ικανότητα να ηγείσαι και να διαχειρίζεσαι μια ομάδα ατόμων για την επίτευξη στόχων του οργανισμού.

Ability to lead and manage a group of individuals to achieve organizational goals.

Η ικανότητα να εντοπίζονται, να επικοινωνούν και να διαχειρίζονται αποτελεσματικά οι σχέσεις με τους ενδιαφερόμενους.

The ability to effectively identify, communicate with, and manage relationships with stakeholders.

Γνώση της τεχνολογίας Internet of Things για τη σύνδεση και διαχείριση έξυπνων συσκευών.

Knowledge of Internet of Things technology for connecting and managing smart devices.

Ο συντονισμός και η εποπτεία του στόλου οχημάτων μιας εταιρείας για βελτιστοποίηση της απόδοσης και κόστους.

The coordination and oversight of a company's vehicle fleet to optimize efficiency and costs.

Γνώση και διαχείριση των φυσικών και εικονικών πόρων που απαιτούνται για τη δικτυακή συνδεσιμότητα και επικοινωνία.

Knowledge and management of the physical and virtual resources needed for network connectivity and communication.

Γνώσεις και πρακτικές για την προστασία υπολογιστών, δικτύων και δεδομένων από μη εξουσιοδοτημένη πρόσβαση ή επιθέσεις.

Knowledge and practices to protect computers, networks, and data from unauthorized access or attacks.

Κατανόηση των συστημάτων τηλεπικοινωνιών, τεχνολογιών και δικτύων για σκοπούς επικοινωνίας.

Understanding of telecommunications systems, technologies, and networks for communication purposes.

Η ικανότητα να εντοπίζετε και να επιδιώκετε ευκαιρίες για ανάπτυξη και κλείσιμο συμφωνιών.

The ability to identify and pursue opportunities to grow and close business deals.

Ικανότητα να καθοδηγεί και να υποστηρίζει άτομα για την ανάπτυξη δεξιοτήτων και την επίτευξη στόχων.

Ability to guide and support individuals to develop their skills and achieve their goals.

Ικανότητα ενεργούς εμπλοκής και συνεργασίας με τους ενδιαφερόμενους για την επίτευξη στόχων έργου ή οργανισμού.

Ability to actively involve and collaborate with stakeholders to meet project or organizational goals.

Ικανότητα γρήγορης και αποτελεσματικής αντίδρασης σε μεταβαλλόμενες καταστάσεις ή απρόσμενες προκλήσεις.

Ability to respond rapidly and effectively to changing situations or unexpected challenges.

Ικανότητα να σχεδιάζει αποτελεσματικά μακροπρόθεσμους στόχους αναλύοντας σύνθετες καταστάσεις και προβλέποντας μελλοντικές συνέπειες.

Ability to plan effectively for long-term goals by analyzing complex situations and anticipating future consequences.

Ικανότητα να συνεργάζεται αποτελεσματικά με άλλους για την επίτευξη κοινών στόχων.

Ability to collaborate effectively with others to achieve common goals.

Ικανότητα να μεταδίδεται πληροφορία με σαφήνεια και αποτελεσματικότητα προφορικά και γραπτά.

Ability to convey information clearly and effectively in verbal and written form.

Ικανότητα καθοδήγησης και κινητοποίησης μιας ομάδας για την αποτελεσματική επίτευξη στόχων.

Ability to guide and motivate a group towards achieving goals effectively.

Ικανότητα ενεργής συμμετοχής σε εργασίες και εφαρμογής πρακτικών λύσεων σε προβλήματα.

Ability to actively engage in tasks and apply practical solutions to problems.

Ικανότητα επίτευξης συμφωνιών μέσω συζήτησης και συμβιβασμού για αμοιβαία επωφελή αποτελέσματα.

Ability to reach agreements through discussion and compromise for mutually beneficial outcomes.

Ικανότητα εντοπισμού προβλημάτων και ανάπτυξης αποτελεσματικών λύσεων με αποδοτικότητα.

Ability to identify issues and develop effective solutions efficiently.

Customer Service Manager Jobs in Greece | Telecommunications

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Required Skills

Communication

Negotiation

Team Leadership

Stakeholder Management

IoT

Fleet Management

Additional Skills & Traits

Coaching

Stakeholder Engagement

Quick Thinking

Strategic Thinking

Educational Background

Computer Science

Telecommunications Engineering

Engineering

Customer Service Manager Jobs - Greece

Enterprise Solutions Supervisor

B2B Deployment Engineer

Field Technician

Senior Network Project Manager

Senior Product Manager

IP Network & Security Operations Engineer

Seniority Distribution

Experience Required

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